1076: Asking Better Questions to Forge Deeper Relationships with Mike Litton

Pete Mockaitis
Mike, welcome!

Mike Litton
Thanks, bud. Great to be here.

Pete Mockaitis
Oh, yes, it is. I am excited to be chatting questions, something I know you’re deeply passionate about. Could you maybe kick us off with a story of a time, a question, was, oh, so transformational?

Mike Litton
Well, it’s actually a series of questions and it’s one of my favorite stories. I just recently was hired by Southwestern College, a local college here, as an adjunct professor or adjunct instructor for real estate. And 20 some years ago, I was in National City at their adult education center. I was teaching a class on how to succeed in real estate.

There were 45 people in the room. And there was a young man in the corner with his hat on sideways, and every time I said something, he said something to his neighbor, and I got all of that I could stand, because I’m a very patient person, it took less than five minutes. And I went back there and stood over him with my arms folded, just like his were, and I said, “So, I get the impression you don’t think I know what I’m talking about.” He said, “I think you’re full of…” fill in the blank, right? It wasn’t a nice thing.

Pete Mockaitis
Poo-poo.

Mike Litton
Right. Exactly. And I said, “How about if I give you an example right here, live?” “Oh, I’d love to see this.” And so, I walked up front and I picked out the hottest girl in the room. And I walked up to her and I stuck my hand out, and I said, “Hi, I’m Mike.” And she said, “Hi, I’m Missy.”

And I said, “Missy, have we ever met before?”

She said, “No.”

I said, “Can I ask you a question?”

She said, “Sure.”

I said, “Where were you born?”

She said, “Chula Vista.”

I said, “Great. Did you grow up in Chula Vista?”

She said, “Yeah.”

I said, “What was your favorite thing about growing up in Chula Vista?”

She said, “The beach.”

I said, “Great. What was your favorite thing about the beach?”

She said, “The ocean.”

I said, “What was your favorite thing about the ocean?”

She said, “Swimming in the ocean.”

I said, “Why is that?”

And she said, “Because I never feel as free as I do when I’m swimming in the ocean.”

And so, I asked her, I said, “Missy, we’ve never met before. You and I have known each other now less than a minute. Do you feel closer to me than you did less than a minute ago?”

She goes, “Closer? I’m ready to marry you.”

Okay? Now this was this kid in the corner, we never heard another thing from him. He hung on every word after that. But here’s the thing. All I did was ask her questions about her, and then I asked her questions about the answer she gave me, right?

And so, what we’re not doing nowadays is we’re not staying curious about the people around us, the people we’re on the phone with, the people we’re working with, that kind of thing. And so, my big thing, I was just at Stanford a couple of weeks ago, giving a toast to a public speaking class up there. And I was the guest of their instructor.

And I, basically, told them, they gave me two minutes and you cannot go over it. It’s an absolute sin if you go over two minutes. So, I got up and I said, “Listen, it takes me 30 minutes to introduce myself. So, very quickly, everywhere I go, I try to add value. So, let me give you two items of value. Number one, if you ever have stage fright as a speaker, love the audience more than you love yourself, and your stage fright will go away.”

Pete Mockaitis
All right.

Mike Litton
“If you care more about them getting the message and you’re teaching them than you do about how you look doing it, you’re going to be fine. The stage fright will go away. Next, I’m going to suggest to you that you do what I suggested both of my kids do, who are now 25 and 27. And what it was, was take out a word processor and the largest font you can, on top, type out, blank document, type out, ‘Stay in curiosity.’”

“At the bottom, ‘Stay out of judgment.’ Okay. Print it up and post it on a wall somewhere where you see it every day when you’re working, right in front of where you’re working. So, when you’re on the phone and you’re working, you remember to stay curious about the people that you’re on the phone with, about the world around you, about everything that’s going on. If you do that, your life will be so rich, you won’t recognize it.”

Pete Mockaitis
Oh, Mike, that’s beautiful, right off the bat. And what’s so fun there is that series of questions, it’s not complicated, it doesn’t require much memorization, but we’ve managed to go from basic facts – fact, “I was born in this location,” – down into something that is deeply meaningful to her very quickly.

And, in so doing, yes, you naturally have good vibes towards the person because now you are summoning for them one of their most meaningful memories, and that feels good. And you were the one who made those good feelings happen in one flat.

Mike Litton
Yeah, she had a state change, what we call a state change. She looked like she was getting euphoric when she was talking about how free she feels swimming in the ocean. And that’s what this is about. It’s about being curious enough about the person that you’re in front of, and then it’s about asking them questions about what they just answered. They’re called piggyback questions.

And all you’re doing is you’re caring enough to ask. You’re caring, right? So, after the class, she came up to me, and she said, “You know, Mr. Litton, when I said I was ready to marry you, I was sort of half kidding.” And I said, “Okay.”

She said, “I’m 18 years old and I’ve stopped dating.”

And I said, “May ask you why?”

And she said, “Yeah.” She said, “The boys my age don’t ask me about me. They only talk about themselves.” And she said, “And I’m just sick of it.” She said, “You’re the only man that’s shown an interest in me other than my father.” That’s not good, okay?

Pete Mockaitis
Yeah, that is a sad commentary in terms of the state of our society. And also, call me optimistic, a fantastic opportunity for all of us to show that interest, curiosity, and those questions, and great things happen.

Mike Litton
It happens everywhere you go. I went to a party the other day with my wife, and I don’t think she enjoys going to parties with me because I become the person that everybody wants to talk to. And the reason for it is I’m curious about them. I ask them about them, right?

And then another person comes along and we ask them about them. And then another person comes along and, all of sudden, we’ve got five or six, seven people standing there and we’ve got five, six, seven live stories. And what happens is that group of five or six, seven people, all of a sudden, realize that they have something in common with this other person, “Oh, my uncle went to Notre Dame.”

“Oh, my goodness. Did you know so and so?”

“Oh, so-and-so went to Illinois.”

“Oh, did you know so-and-so?”

“Oh, by the way, my brother was in AAU basketball. Did you have coach so-and-so?” You with me? And, all of a sudden, it’s, like, you cannot believe how connected we are until we start talking about people’s life stories. And that’s what we do with our podcast, is we have our guests share their life stories with us.

The cool thing about it for our listeners is they get an opportunity, and they’ve shared this with us. They get an opportunity to connect with our guests because of something that happened in their childhood or something happened in their life that they were able to connect with, and something similar, right?

We’re all looking to connect. We’re all looking to find something that we have in common. And if all we do is ask about the person we’re talking to on the phone, or ask about the person that we’re standing in front of, or ask about the person that we’re teaching, or ask about the seminar attendee that we’re talking to from the stage, we will engage them and we’ll engage all the people around them.

Pete Mockaitis
That’s beautiful. Well, so can I hear some of your favorite questions? Any do’s and don’ts as we navigate this path?

Mike Litton
So, some of my favorite questions are, “What’s your favorite thing about X?” “So, what was your favorite thing about growing up where you grew up?” And one of the things we always ask on our podcast was, “What was one of your favorite things?” or “Who is the most influential person to you growing up?”

And they open up. They become that kid that was being influenced, all of a sudden. And it opens up a Pandora’s box, in a good way, right, in terms of all the different stories and all the different things that come to mind and that they remember. And it’s a really, really cool way to go.

So, one of the things that I’ll do, I’m in real estate, when I go to list of property, I’ll walk in and I’ll ask the owner, I’ll just ask him, I’ll say, “What’s your favorite thing about your house? What’s your favorite thing about your neighborhood? What’s your favorite thing about the city you live in?” Right?

Because I want to know, legitimately, I’m the one that’s helping to sell their property. I want to know, when a buyer calls, “This is their favorite thing about the house. This is their favorite thing about their neighborhood. This is their favorite thing about their city.”

Pete Mockaitis
Yeah. Yeah, that’s so good because, otherwise, it’s quite likely it could blow right past you. Like, if you were to ask me, I would say, we’ve got these giant screened, cedar sliding doors on the back patio, which I’ve never really seen before. It’s kind of novel.

And it’s just so fun in the patio, you could have it open, you can have it closed. And when I close, I always like to just give a nice, deep smell of that cedar on both sides of the door at the same time. It’s my weird little ritual. But it gets me in a groove of savoring the little things, like the outdoor view and the feeling of, “Oh, I could enjoy sun and also be shaded in a patio at the same time and the smell.”

Mike Litton
Exactly.

Pete Mockaitis
And so, that is such a cool little thing that you could convey to a potential buyer, it’s like, “Oh, hey, get a load of this. The cedar, you can still smell it.” And that’s just engaging another sense, and, hey, who knows, that might make the difference in terms of nudging them over the edge, like, “Yeah, let’s make an offer on this one.”

Mike Litton
Yeah. Well, the thing that seems to sell houses is the neighborhood. And so, they’ll tell you about their favorite neighbor, two doors down, that does a barbecue every summer, and they always invite the neighbors over, and yada, yada, yada. You with me?

And so, the thing that sells it is the relatability and how friendly everybody is in the neighborhood and all that kind of thing, and they watch out for each other. There are features in the house that’ll help sell the house, but, notoriously, the thing that they grab onto is the neighborhood.

Pete Mockaitis
That’s powerful. Okay. What are some other favorites?

Mike Litton
Well, one of the things that I love to do is I love to ask people what it is that they do for a living, and then why. In other words, “How is it that you became a pilot?” “How is it that you became a doctor?” “How is it that you became a nurse?” whatever it is they do. And, usually, there’s a great story behind it. They had a dad that was a surgeon. They had an uncle that was their favorite, that was a nurse.

And we’ll talk about kind of what their favorite thing is about that particular relative or that particular person that had that impact on them. And it’s really a lot of fun to just get to know people, right? Like, “Where are you from? Where were you born?” Especially, if they have an accent, right, it’s like, “Wow, what state is that accent from?” you know, right?

And, all of a sudden, it’s a conversation that you’re having where they’re now teleporting themselves back to when they were growing up and back to where it is that they came from and what their favorite food is and all those things, all those wonderful memories.

Pete Mockaitis
That’s super. Well, could you also share with us what are some not-so great questions, like, “Yeah, I’ve tried them out and they don’t really go anywhere or do much”?

Mike Litton
One of the things that I don’t ever do is I don’t ever ask people why they chose something, “So, why did you choose to live here?” “Why did you choose to use that particular service provider?” “Why did you choose to do this?” Right?

The reason for it is why tends to get them on the defensive. They tend to feel like that they need to defend whatever decision it was that they made, okay? So, why is something that I would avoid. Now, if you really want to connect with somebody on a deeper level, and you’ve done your prep work to an extent where you’ve asked them about them long enough, you can go to the why question, but you have to get to a place to where you’ve earned it, right?

You have to get to a place of trust. And then it’s like, “You know, I’m just curious, given the fact that you do this, I’m just fascinated by why you would choose to do that.” Now that is a different conversation. That’s less accusatory. That’s more curiosity involved. And people love it. Absolutely love it, Pete. When you’re curious about them, they love it.

And as much as parents and grandparents will tell you that they’re their grandparents and their kids are their favorite subject, it’s actually them. They’re actually their favorite subject. They just won’t tell you because that’s not the politically correct thing to do, right? But they’re literally dying to tell you their story. You just have to care enough to ask.

Pete Mockaitis
When you said they’re literally dying to tell you their story, I saw a study and, hopefully, we could find it in the show notes, is that folks were, in fact, willing to receive less money in an experiment if they had the opportunity to self-disclose, to say something about themselves. And so, we use the word literally, literally its value can have dollar signs attached to it.

Mike Litton
Well, here’s a question for you. What is it that makes dollars valuable?

Pete Mockaitis
You know what comes to mind is a snippet from an episode of the Simpsons in which Homer, he’s trying to find a donut, I think, under the couch and he goes, “Aww, $20.” And his brain says, “Wait, $20 can buy many donuts.” He says, “Explain.” “Money can be exchanged for goods and services.” So, I guess that’s your dictionary definition of why, “Why money is valuable.” It can be exchanged for goods and services.

But if we dig into the theme of the day, the curiosity and what it means to individual people, it’s quite fascinating. And my mom worked as a, she was the CEO of the Education Personnel Federal Credit Union in Danville, Illinois, so all my teachers banked with my mom at the Credit Union, which is an interesting experience. So, there was a constant conversation loop between the two in there. And she’ll tell you it was quite fascinating. Everyone’s views of money could be so different, and yet strongly held.

Mike Litton
So, let me ask you this. What’s the difference between their views?

Pete Mockaitis
So she would say, for example, that you could take any facet of their relationship to money and it’d be very different. Like, for some folks, like debt, they won’t touch it, “No, no, no. That’s scary stuff. Don’t want to go there.” Others, totally comfortable with it and totally comfortable with their bankruptcy afterwards.

Mike Litton
Is it possible to say that their value of money comes from emotion?

Pete Mockaitis
Probably, yeah, because money does something for you that you care about, whether you call it freedom or responsibility or…

Mike Litton
Accomplishment.

Pete Mockaitis
Yeah.

Mike Litton
Right? Okay. So, if you feel accomplished by getting X amount of money for something, and you’re willing to take less if you’re able to tell your story, how does that equate? It’s because the value of getting more diminishes because you’re now closer to that person and you’ve now had an opportunity to express who you are. Does that make sense?

Pete Mockaitis
I hear you.

Mike Litton
We’re emotional creatures. We buy with emotion. We justify with logic, okay?

Pete Mockaitis
Yes, I buy that.

Mike Litton
That’s exactly the reason. That’s exactly the reason why that study says what it says, because if all you do is get to know somebody and get them to a place to where they’re comfortable, and they’re comfortable talking with you, all of a sudden, they’d be willing to take less. All of a sudden, they’d be willing to work with you.

All of a sudden, they’d be willing to figure out a way to sell you whatever it is they’re trying to sell you, be it a car, house, whatever, simply because they want you to have it. Why? Because you cared enough to ask. You cared enough to show an interest in them.

Pete Mockaitis
Well, you’re bringing me back to my most recent substantial purchase was a hefty custom-made studio door. And I noticed on the website, it said there’s a 10% discount, but I had started working with the sales guy, Kyle, who was amazing. And so, he gives me the price, then I mentioned, “Well, you know, I also noticed that there was this discount from the website. And it’d be great if we could apply that, but don’t do it if that impacts your compensation any way, because I want you to earn the entirety of it.”

So, there I was thinking, “Kyle is so awesome. I would like a lower price, but not if it impacts his money.” So, he’s like, “Oh, we could do it.” I was like, “It’s awesome. Thanks. Win-win.”

Mike Litton
Yeah, there it is.

Pete Mockaitis
In action.

Mike Litton
Exactly, in action, yeah. That’s cool. Yeah, so what you want to try to do, and this is again, questions are incredibly important, but they’re only important if you’re using them strategically. Okay. And the best way to use questions strategically is to stay in curiosity, stay out of judgment, get to know people.

I tell people all the time, I’m the king of the stupid question. Why? Because I’ll ask questions you won’t ask. I’ll ask questions the person down the street won’t ask. Why? Because they prejudge those questions. They’re in judgment, not in curiosity. I don’t prejudge questions. I just ask. And if it’s inappropriate, people will tell me, right?

Pete Mockaitis
Yeah. Well, can you give us a couple examples of a question that some may say, “That’s too dumb,” but you go there and it works out for you?

Mike Litton
Well, a lot of times, you’ll have people that will tell you about some accomplishment. They’ll tell you about something that they’ve done. And at the end of it, I always end up turning around and asking them, “So, let me ask you a question. What was it about that that made you feel accomplished? What was it about that that you’re so proud of?”

Most people won’t go there. Most people won’t want to go to a place where they dig a little bit where somebody’s concerned, and they certainly won’t ask them if this person has had some sort of tragedy in their life. So, I interviewed a lady yesterday who has been through a lot of tragedy. She was born in Zimbabwe, grew up in Zimbabwe, moved to the UK. Had all kinds of interesting things happen.

As a 20-year-old girl, she spent the night in a phone booth, you know, those red phone booths in London. She spent the night in there because she had nowhere to go. She was homeless that night, and it was because of an immigration thing and some sort of snafu and this and that.

And so, I asked her, I said, “So, how did that make you feel?” Well, most people won’t go there because they don’t want to know how it’s going to make her feel, and they know it’s probably going to cause her to cry.

Now, if she’s not willing to tell me, she can always say, “I’m not willing to go there,” okay? But that’s not what happened. She ended up telling me how it made her feel, and it helped to motivate her to where she is today, where she’s an amazing success, but she’s an amazing success because of all the things that she went through in her life. Makes sense?

Pete Mockaitis
Yeah. I love that a lot. And what’s so interesting is people are scared to ask those questions. They don’t ask those questions. And we have this fear that there’s going to be a bad outcome. And yet, as I think about some of my darkest moments, you know, my dad died when I was a teenager, I got punched in the face randomly in Chicago.

I really value and appreciate the people who do ask those follow-up questions, because I feel like they really care because, and it’s rare and noteworthy and special. And I might be reliving a bit of some sadness or unpleasantness, but, in a way, it’s more positive than negative because I feel cared about and I’m able to confront something with, like, a helper, a teammate, someone on my side.

Mike Litton
And it’s cathartic. It’s cathartic. If you keep it inside, if you keep it in here, it feels, it just festers and it gets worse and worse and worse. And pretty soon, it feels like it’s this big and it’s heavy and it’s obtrusive and all that, right? When all you have to do is get that person to tell you about it and tell you how it makes them feel.

Now, are they going to cry? Typically. Possibly. Right? Are there going to be tears? Yeah. Are they going to get emotional? Yeah. I don’t want to make people cry, but I also don’t want people to keep that bottled up. It’s not healthy. It’s not healthy to not talk about that. And I’d be willing to bet you that with what happened with your dad, that that made you a better father. I’d be willing to bet you that it did. And I would ask you that question.

So, let me ask you a question, losing your dad when you did, how did that affect you and your mission as a dad? And then, all of sudden, it’s like, “Huh, here comes the flood works.” Because it really does affect you in a major way. And it’s one of those things that is sort of a pivot point in your life, painful, but a pivot point in your life.

And you can then pivot in that conversation to all the wonderful things that you’re doing for your kids. All the wonderful things that you’re doing as a dad. All the wonderful things you’re doing as a leader in the community, because that’s what your dad would have done. Does that make sense? That’s everything.

Pete Mockaitis
Well, yeah, it really does. And we’re talking about questions and I just want to say the answer, because, sure enough, case and point, this is the stuff working, and it does make me want to let my kids know, absolutely, every day, and clearly that they’re loved. Like, I’ll say, “Did we forget good morning hugs and kisses?” you know? “Well, let’s go ahead and do that now,” because you never know. Today may be our last day.

And so, I would like that to be unmissable in terms of like, “Oh, if I exited, that would be very clear to them, “My dad absolutely loved me.” Or, in terms of just my own health, it’s like, “Hey, as a 41-year-old man, things like cholesterol kind of matter. So, got to take care of some business.”

Mike Litton
Yeah. And, you know, there are all kinds of positives that came from you losing your dad as early as you did. And the way that you go about exploring that is by asking questions about how did that help you. What are the top three things that you do today that you would not have done if that hadn’t happened? Those types of things.

And so, all of sudden, you’re now looking at this, and you’re looking at it in terms of, “Wow, this really did happen for a reason. This really is something that’s had a major impact in my life.” And the best thing about it is, if I’m interviewing you, the audience now has an opportunity to share with you in what that experience was like, and what your life post that event has been.

Pete Mockaitis
Fantastic stuff. Well, Mike, I’m curious, any other do’s and don’ts when it comes to the question game?

Mike Litton
You know, the one thing that I want people to understand is the person that’s asking the questions in the conversation is the person that’s controlling it. So, you’re the person that’s controlling the conversation, right? And it’s not about being a control freak or any of that kind of stuff, but it is about where you take the conversation.

Because, ultimately, if you’re asking questions and you’re talking to somebody, what you’re doing, basically, is you’re helping them get to where you know they need to be, okay? And I’ll give you an example. So, I interviewed a lady that I call my CEO whisperer.

And the reason I call her that is because she worked for one of the most awesome CEOs ever in the business in corporate America for 25 years. And he was somebody who was very authentic and he was very approachable. He was very sort of normal, right, where he would go in and he would sit with somebody that was two, three, four levels, five levels down from him.

He would go in, sit with them, close the door, take out a pad and a pen, and he’d ask them, “How are you doing? How is the company doing for you? How is the company helping you to get to what your goals are? How can we do better? How can we win with you?” Okay? Now all of these questions are important, and he would listen to the answers. And the most important thing is he would write down the responses.

What that did, Pete, was that validated them. And they connected with this man on a deeper level. The fact of the matter is this, there’s a survey or study that just came out where 86% of workers in America are detached, disengaged from their jobs – 86%. If all we do as leaders is, go sit with our people, and just connect with them.

Just sit down with them and ask them those questions, “How are you? How are we doing as a company for you? Are we helping you as much as we can to reach your goals? What do you think tomorrow looks like? How can we succeed together? How can we win with you?” All these types of wonderful questions that helped that CEO to connect with that person that works for them, right, “What are you seeing on the front lines that I need to know about because I’m up in the C-suite?” All of those things.

So, I’ll give you an example. Let’s say that your company has your board of directors, has decided that they want to take sales from point A to point B, so from here to here, okay? Up, up, right. And you go and sit with the people that work for you. The best thing you can do is walk in, and say, “Look, the board of directors has tasked me as the CEO to get our sales from here to here. What part in that ascension or that increase in sales can you help us with? What active part can you have in this? Great. Tell me more.”

And it’s one of those things where they’re going to, literally, sit with you, and they’re going to share with you how they can help that company succeed. Imagine you do that a hundred times with a hundred employees. What do you think next year’s going to look like?

Pete Mockaitis
Yeah, awesome.

Mike Litton
You with me? And they’ll, literally, say to you, out of their own mouths, because when you speak it, it’s real. You know this. When you speak it, it’s real. They’ll, literally, tell you out of their own mouths in their own words, “This is what I can do. This is what I will do.”

Pete Mockaitis
Yeah. And it’s fun in terms of…

Mike Litton
It’s absolutely fun.

Pete Mockaitis
“Well, you know, I’m actually pretty good at this thing. So, would it help if I did that?” And they say, “Well, yeah, it would.” And they say, “Well, great because that’s what I like to do anyway, and I get to make a contribution at the same time. That’s just a good workday.”

Mike Litton
“And I get to build a deeper relationship with the guy that I work for.”

Pete Mockaitis
Super.

Mike Litton
It’s all a plus.

Pete Mockaitis
All right. Mike, any final thoughts before we hear a few of your favorite things?

Mike Litton
Just be curious. Stay in curiosity. Stay out of judgment.

Pete Mockaitis
All right. Well, then let’s now hear, can you tell us a favorite quote, something you find inspiring?

Mike Litton
What you speak is real. If you speak it, it’s real.

Pete Mockaitis
And a favorite study or experiment or piece of research?

Mike Litton
Yes. The 7-38-55 Rule. And it’s amazing to me how few people know about the 7-38-55 Rule. Are you familiar with it?

Pete Mockaitis
I think you’re going to talk about the impact of our words versus tone versus nonverbal.

Mike Litton
Yeah. So, you do know about it. So, 7% of human communication is the words that you choose, like loquacious versus talkative, right? So, 7% is your vocabulary. Thirty-eight percent of your ability to communicate to another human being is the way you say the words that you choose, your tonality, your energy, your congruency, your commitment, all of it, dedication, all of it, okay?

Fifty-five percent, more than half of your ability to communicate with another human being is body language. It’s how you use your physical body. It’s your facial gestures. It’s your gestures. It’s everything. It’s how you carry yourself. What’s interesting about it is 100% of your ability to communicate with another human being is face to face. That’s why video is such a big deal.

But if you look at what we call the telephone quotient, it’s 7 plus 38, it’s 45. So, 45%, less than half of your ability to communicate with another human being is verbal. So, it’s over the phone, right? So, that’s why when you’re making phone calls, we suggest that you stand in front of a mirror, that you stand up, that you smile because people can hear you smiling over the phone.

Pete Mockaitis
Yeah, very good. And a favorite book?

Mike Litton
Nobody Is Coming to Save You by a guy by the name of Scott Mann.

Pete Mockaitis
Okay. And a favorite habit?

Mike Litton
Asking questions.

Pete Mockaitis
And is there a key Mike Litton-original sound bite that people quote back to you often?

Mike Litton
Mike Time. So, when I owned my real estate office, it was a very large real estate office. I had hundreds of agents working with me. I would get a phone call from them, and I still do, even now that we don’t own it anymore. The agents that used to work with us would call me up and go, “I just need five minutes of Mike Time.”

And what that meant was they had gone out into the world; the world had beat them up and they just needed five minutes with somebody who was sane and somebody who was positive and somebody who would listen to them. And that was me.

Pete Mockaitis
Beautiful. And if folks want to learn more or get in touch, where would you point them?

Mike Litton
Probably LinkedIn. Just look up Mike Litton at LinkedIn. And then I have this podcast called The Mike Litton Experience. You can Google it, where anywhere you get your podcasts – Spotify, Apple iTunes, Amazon, anywhere you get your audio. And then, also, we have a YouTube channel, “The Mike Litton Experience.”

Pete Mockaitis
All right. And a final challenge or call to action for folks looking to be awesome at their jobs?

Mike Litton
Stay in curiosity. Stay out of judgment.

Pete Mockaitis
All right. Mike, thank you.

Mike Litton
Thank you, bud. This was fun.