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247: Thriving in High-Pressure Situations with Eddie Davila

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Eddie Davila says: "Pressure is a gift. You don't give pressure to somebody unless you trust them, unless they have a history of success."

Professor Eddie Davila discusses how to identify, view, handle, and thrive amidst pressure at work.

You’ll Learn:

  1. Why pressure is really an honor and a gift
  2. What to do when you get stressed in low-pressure situations
  3. How to use stress to prep for high-pressure situations

About Eddie 

Eddie Davila is a faculty member in Arizona State University’s highly ranked supply chain management program.  At ASU he teaches over 3000 students per year in person and online.  He has a 12-part intro to supply chain management series on Youtube that has over 3 million hits.  It is actually the top ranked item on youtube when you search supply chain.  And more recently he has developed multiple courses in business and stats for LinkedIn Learning.

Items Mentioned in this Show:

Pete Mockaitis
Eddie, thanks so much for joining us here on the How To Be Awesome At Your Job podcast.

Eddie Davila
Thank you, Pete. Thanks for having me.

Pete Mockaitis
Well, could we start off by hearing a little bit about your theater background?

Eddie Davila
Okay. So, I’m a person that gets bored pretty easily. I was in engineering and I started off I liked it and got kind of bored, and I went to work for a little while. I got my Masters in Business. And by the time I got to my second year I was starting to get bored again. I really started to worry like, “What am I going to do with my life? What’s going to happen?”

And one of my friends was having sort of the same ridiculous existential crisis at 25 or whatever, and we started thinking like, “What would you be good at?” We’re kind of playing this off each other. And then somehow maybe we had one too many beers, we started playing the, “Well, what would you not be good at?”

And then my friend said to me, “Oh, one thing you’d be horrible at is you’d be really bad at theater.” And I said, “Really?” And it actually made sense. In general, I was a very quiet, a very shy person, very introverted. And so my friend said, “Yeah, you’d be horrible at that.” And something about the way he said it, and something inside of me said, “Would I be horrible at that? Is this something I could actually do?”

And, again, I was going back from my second year of graduate school and so I went and asked somebody, “Can I actually take classes with undergrads, an intro to theater class?” And they’re like, “Well, nobody has ever done that but I think you can. You paid your tuitions so you can take any additional classes you want.”

All right, I showed up, I looked relatively young for my age, and everybody just thought I was sort of a freshman or a sophomore. First of all, I realized, “Oh, I’m shy but I’m shy because it’s much more difficult for me to talk to one person at a time than it is to talk to lots of people.” And I didn’t really know that, I just thought, “Well, if you’re shy, you’re shy.”

And the theater training made me realized, “Oh, I’m actually okay with lots of people because it’s easier for me to just sort of concentrate on what I’m doing in that moment.” And the teacher actually came up to me after a couple of weeks and said, “You’re pretty good at this. You should consider making this your major.”

I remember telling her that because she looked at me in kind of horror. Well, I replied to her, “Look, I can’t. I’m not a freshman or a sophomore. I’m actually in graduate school and I’m getting a business degree.” And she said, “Oh, why are you doing that? You’re wasting your life.” She’s like, “You should be here with us.”

It was so kind of nice but extremely nice because she really felt like I might be able to do something in that area. Anyway, I kind of listened to her and I said, “I’m going to try out for a play.” I’d never tried out for a play. Never. Ever, ever. And I tried out and I actually got into a play on campus, actually two in that final semester, that I was here for my graduate degree.

And I learned a lot about myself, and I mean that plays very well into what we’re talking about here today, the high pressure, because I was really scared and I didn’t know if I was going to be any good, I didn’t know if I was going to be embarrassed, I didn’t know what my colleagues, my fellow students were going to say. I think I actually kept it from a number of them for a while. But that’s one of the most formative things I’ve ever done in my life.

When I look back at my life I realize, “So I have an engineering degree, I have a business degree, I have some theater training,” and I thought to myself, “Wow, that’s a weird combination.” And, in a way, I felt like I was never going to use all three of them, and now I lecture in front of students on supply chain management.

And what I realized, it’s like, “Holy cow, I’m using the business, the engineering, the problem-solving techniques and the theater every single day.” So it’s one of those things where you try things and you never know what’s going to be important and you never know how it’s going to sort of transform you.

Pete Mockaitis
Well, that’s cool. That’s cool. Thank you for sharing that. And I do want to get into it when we talk about high-pressure situations. And so, maybe to orient us a little bit, what do you mean by a high-pressure situation? And I think you have a useful distinction between stress and pressure to orient us here.

Eddie Davila
Okay. So, first thing is what is pressure? Again, sort of the engineer in me sort of looks at this and says, “Well, in physics what is pressure?” Pressure is when a force is applied on some object for some period of time. And very often there’s these connections between the physical world and the sort of the more intangible and abstract world, and that’s exactly sort of what’s happening in high-pressure situations.

There is pressure being applied, there is force being applied, and in this case, it’s a high-pressure situation. First of all, just a pressure situation is when there’s a desired outcome or some expected outcome and it’s actually applying pressure. It’s sitting on top of you. It’s asking, “Do you have enough time to do this? Do you have the resources to do this? Do you have the skills to do this?”

And if the expectations are extremely high, if the project’s desired outcomes are extremely difficult, well, then you know that you have a high-pressure situation. One thing that I do try and tell people at times is high-pressure situations are very often seen as sort of a negative thing. Pressure is a gift. Pressure is something. You don’t give pressure to somebody unless you trust them, unless they have a history of success, unless you see something very special in them.

So, when this pressure is being applied on you, it means that there’s something special about you, somebody believes in you, or you yourself believe in yourself enough to take something you on. So, I think, for me, that’s the very first part of this, the idea that, “What is a pressure situation?” A pressure situation is outcomes and desires pushing against you.

And the difference between pressure and stress, well, pressure is when, again, you have the situation of somebody else has outcomes that they want from you. Stress is internal pressure. It’s all of the outcomes and all the expectations but then you start to have fear and anger start coming in.

Job security, “Oh, if I don’t do this well I’m going to lose my job.” Confusion, “If I don’t get this done right, I don’t know what might happen. I don’t know if I can…” So, it’s when all the emotions start to creep in, that’s stress. And those things, a lot of that isn’t real, and if it is real then it’s a bigger situation and one that some of that stuff is just not manageable.

One of the kind of interesting things I’ve noticed over the last couple of years is I was lucky enough to get to teach a freshman class. Usually I teach big giant classes of juniors and seniors, but they let me teach a freshman class. And in that freshman class it was a group of honor students, so these were the top student coming out of high school, there was really nobody better than the ones taking this class, and the class was on competition.

So, the first day of class I bring them in. By the way, one thing I learned about these people is that they are the highest performers, the very best people that are coming to our university. I’ve never met so many people that are so afraid. I’ve never met people that are so fragile. These are supposed to be our best students, and they just couldn’t take it.

And the reason why was because they’d actually probably circumvented pressure situations. What I did in that class the very first day, I sit them down, and there’s only 10 or 15 of them, so I said, “Wait, wait, wait. We’re going to go around in a circle here. And what we usually do in a class, tell us who you are, tell us a little about yourself. You got 45 seconds or a minute to talk about these things.”

And they were all kind of a little bit bored, like, “Oh, we do this in every class.” And I said, “Well, we’re going to change the rules here. What we’re going to do is at the end of class we’re going to rank every person who introduced themselves from first to last.” And the look on their face was just, “Uh-oh, we’re in trouble.”

Pete Mockaitis
What about criteria? What makes you first versus last?

Eddie Davila
That’s the thing. They had to learn that there is no criteria, that every single person gets to make up their mind. Maybe somebody finds you friendly, somebody finds you cheery, somebody finds you intelligent. There is no way to figure this out. And, to me, the crazy thing about this was, “What were the stakes here?” Nothing.

I wasn’t giving them a grade. What’s the worst thing that’s going to happen? People are going to find out that you were 15 out of 15, and people are going to walk out of this room and nobody is going to care, and yet they were so broken and stressed by this. By the way, I did this every week. So, every week there was a new competition.

“Next week, bring me a resume, and we’re going to rank the resumes from first to last.” “Next week we’re going to interview the students in front of their peers and pick out which of the four people that day we were going to hire.” So, again, throwing them into high-pressure situations, or what they thought were high-pressure situations every day, the thing that they learned, believe me, the first time I did it, I didn’t know if it was going to be Lord of the Flies in there or if it was going to be something transformative.

Pete Mockaitis
“The chancellor gets a letter about you.”

Eddie Davila
Yes, believe me, I thought, I’m like in today’s environment, the way that parents are, I’m like, “I don’t know what’s going to happen here but let me make this my little experiment.” And so I did that. After like three weeks they were fine. They were fine. First of all, they realized, like, “Oh, losing is not a big deal.”

And actually nobody really focuses on the bottom end. People focus on the people that are good. So many time we think of everyone like, “People are stupid. People are stupid.” They start to realize, “Oh, people are smart.” “She’s really good at writing.” “He’s really good in front of the camera.” It was so nice for them to realize that these pressure situations were a gift, an opportunity for them to sort of get over themselves and maybe even learn something from other people.

So, I think, to me, again, the more often you can do something like that the better you’re going to be able to assess a high-pressure situation, figure out what’s real and not real, and then from there sort of prosper in that situation and maybe in situations that come afterwards.

Pete Mockaitis
Oh, I love that – what’s real, what’s not real – because I think that, in some ways the illusion or the myth, the phantom, really causes a lot of damage because, I guess, I’m thinking some people put unnecessary pressure on themselves maybe to answer emails like immediately. And then there’s a cost associated with your ability to focus and get in a good flow state and do some great, clever, creative deep work, and you sort of compromise it if that’s kind of how you’re rocking and rolling with your email inbox.

And so, then, you’re saying that you want to make that distinction by getting really clear on, “What are the stakes? Who are the stakeholders? The consequences, what really happens if we win or if we lose.” And so, then, I’m wondering, it sounds like one way to better make the distinction is just to have a few experiments and experiences of fake pressure and real pressure to draw the distinction. But if you find yourself kind of freaking out unnecessarily and stressing in a low-pressure situation, what are some pro tips to getting your head right?

Eddie Davila
First of all, it sounds so silly and so stupid, but take stock. Think it through, “What happens if I fail?” Really, like just think it out, “If this email doesn’t get sent right now, what’s going to happen?” When you think about it, you’re like, “Wow, my boss will probably be happy that they had one fewer email today,” or, “My boss is going to see me in the hall and say, ‘Hey, did you get that email out?’ ‘Oh, no, I’ll do that later today.’”

Unfortunately, we feel as though everybody thinks that we’re the most important part of everyone else’s life. And when you think about it, you go, “You know what? When somebody doesn’t send me an email, most of the time I don’t really care. When they make a little mistake in their email, it’s not a big deal. If they here five minutes late, well, you know, I wish they were here on time, but we move on.”

When we start to avoid even the smallest inconveniences, the things that maybe make us feel a little uncomfortable, we’re really weakening ourselves and we’re not allowing ourselves to sort of be the best versions of ourselves. The other thing is, and this isn’t easy for everybody. This idea of taking stock, sometimes the things that are so simple and they sound so common sense, it takes practice.

It takes practice because, first of all, you have to every single time you get into that situation you have to go, “Okay, time to take stock.” Second, you have to be available to give the obvious and maybe not so-obvious answers. And for some folks they might say, “Well, are we diminishing everything?” And I go, “You know what? Not caring is sometimes an important skill that you need to have. You can’t care about everything all the time in every moment.”

I really like what you said earlier that this begins to take away our focus from being the best versions of ourselves. It takes away the focus of, “What am I supposed to be doing in this moment and why am I doing it?” The other thing, one of my friends long ago, he said, “Think about your past failures.” So many of us, we stress about failing, and when we think about it, at the end of the day most of us haven’t experience any significant failures.

It’s often very hard to come up with a list of your two to five biggest failures. We move on from those things and so does everybody else. So, again, the more used you are to getting into high-pressure situations the more you’re going to sort of say, “Oh, this is just another little failure. I can move on.”

Another thing, though, to sort of deal with this, those are for simple things. Sometimes you’re on a bigger project, and how can you sort of begin to manage pressure for yourself? Sometimes you have to manage your manager. Remember, the pressure is coming from outcomes, desired outcomes and expectations. So, if you talk this out with your manager, and say, “These are the things that are causing me stress,” or, “Do you think if this doesn’t go well, how is this going to happen?”

So often, I think, we miscalculate the amount of pressure that’s actually on us. So, verbalizing these things, having a discussion with your manager, having a discussion with the people on your team, you start to go, “Oh, wait. I can do this,” or, “I was totally projecting expectations and desires that they weren’t even thinking about.” And it allows you to sort of scope your projects or you’re better able to handle it.

Pete Mockaitis
Excellent. Thank you. Well, so then, I’m curious, you have some of those perspectives when it comes to scoping things out and taking stock, so I’d like to get some of your pro tips on sort of when you have zeroed in, “Okay, we got a high-pressure situation unambiguously, legitimately, authentically it’s there.” What are some of the top things that we should do, and particularly when it comes to managing the expectations and setting your plans and those kinds of things?

Eddie Davila
A few things that I think are important to do. I think everything in business starts out with stakeholders and goals. So, even before we start doing any planning, I think sometimes we jump to planning even too early. Planning is vital. It’s maybe the most important thing that you’re going to do in tackling this. But before we even get there we have to know what we’re planning for.

So, identifying the stakeholders, identifying your goals for each stakeholder, that’s going to ground you. So, I think in one example that I’ve used before is let’s say that all of a sudden – and this is not a significantly high-pressure situation but for some people it might be – your spouse calls you up, and they say, “I’m bringing home five people for dinner tonight, and you have three or four hours to get the whole thing ready.”

We feel an immense amount of pressure because we don’t want to disappoint people, we want to make sure that things are done well. But you got to stop and say, “Alright. So, who are the stakeholders? There’s my spouse, there are the people that I’m bringing over, and, of course, I’m a stakeholder as well because I’m going to be part of this event.”

And then you say to yourself, “Well, what does each stakeholder want?” Again, sometimes we project too much. Everything needs to be perfect. Everything needs to be done. And you go, “You know what? When I go to somebody’s house, I just want to sit down, have a reasonable meal and have a good time.

I’m happy. Again, though, you have your spouse, they’re bringing people over, and they just want them to have a good time. Maybe your spouse is going to have their own things that they’re trying to accomplish, so you simply making that atmosphere positive is going to be a great thing.

And, for you, again, this is your spouse’s work friends, colleagues, and you’re not necessarily the most important person in that situation so just creating an atmosphere is important. And once you do that, you say, “All right. So, I understand my role, I understand my spouse’s role, I understand the guests who are coming over. And it seems, as though, the theme for tonight is relax, have reasonable food. If I can do those two things, then I’m a success.”

Not only have you sort of scoped your project, made it more reasonable and it doesn’t have to be perfect, you now have what I like to use as these comfort words. You have these words that allow you to sort of focus all the time. When things get tough in any project – projects are always looking for more resources, more time, more money, more people – and there’s going to come a point in a project, in a high-pressure situation where you say to yourself, “Okay, should I do A or should I do B? Should I go out and buy more ingredients, better ingredients? Should I stay at home and figure out what we have here?”

And in those moments, those comfort words, those words of focus are getting you to say, “You know what? If I go out, I’m just trying to create a comfortable and relaxing atmosphere this evening.” That’ll guide you to making the right decision in those pressure moments. Again, so often we blow this whole thing up, making it so big, unmanageable, “Oh, it’s all about comfort. It’s all about relaxing. It’s all about fun. I now know what to do.”

And I think the other thing that you want to do, that’s for something that some high-pressure situations just fall upon you in the moment and you’ve got to get them done in minutes or hours. When you have a long-term project, something that’s not going to happen for – you’re giving a big presentation in a few weeks, in a few months, you’re putting together a project, I think one thing that you need to do for those is practice with stress. And by stress, I mean give yourself some outline, “I got to do this presentation and I have to do it as fast as I can. I have to do it as slow as I can.”

What would happen if the technology stopped working on that day? What happens if the president of the company shows up that day? Playing through all those scenarios and your ability to cope with pressure, that goes right back to this idea of, “How much strength do you have to cope with the pressure?”

The more things you can do that are out of the ordinary that are difficult for you, it’s building up your strength. And by the time you get there, the day of the pressure situation will, hopefully, be the easiest day you had because you’ve practiced going slow, going fast, doing it with technology, with more people than you thought would show up, with fewer people, you’ve pretty much exhausted everything. And, hopefully, at that point you go, “You know what? This wasn’t too bad. I had a lot harder time on this a few weeks ago. Today was the easiest and the best day I’ve had so far.”

Pete Mockaitis
I like that when you say comfort words, and I really do feel comforted. And then I think that when you’re talking about perfection in the dinner gathering example, like I think there’s all sorts of pressure can come about just in terms of like cleaning, like everything must be spotless everywhere, that’s a way to drive yourself nuts.

But, really, I guess the standard for clean is way, way lower when you’ve got your comfort words associated with a comfortable calm, relaxing, fun evening. It’s like, “Well, as long as nothing is just disgustingly unsettlingly filthy we’re going to be okay.”

Eddie Davila
Yeah, and who wants to go to a house where the person that’s supposed to be entertaining you is so focused on these tiny details. You really take yourself out of the moment. You’re no longer in the moment, you’re now focused. You’re still preparing for the event while the event is actually taking place.

Again, all the preparations, everything should’ve been done before, now you’re just managing things and making sure that they go to completion. And, again, having those comfort words says, “Oh, what am I supposed to be doing right now? I’m supposed to be having fun. I’m supposed to be relaxed. That’s what you’re supposed to be doing.”

Pete Mockaitis
Oh, you’re bringing me back to some fond memories of just a few years I had some three awesome roommates at a place we called The Strat because it was on Stratford Place, and we had a nice run of doing some New Year’s Eve parties. And they were so much work in putting this together. We might like have a hundred people show up and it’s a three-bedroom, three-bathroom spacious. Good times, Chicago living.

And I remember it would often happen that folks, when they would start showing up, and it’s like, “Oh, my gosh, not everything is ready yet.” And then over after maybe three years of this, I just decided, “Okay. Well, my rule is as soon as I’m aware that a couple of my favorite people are going to appear, I’m going to take a shower like 20 minutes before that, and that’s when I’m done. I’m no longer a worker. I am now a party-er, and that’s that.”

Eddie Davila
Yeah, and I’m sure how many of those people right now are going, “You know what? I still remember that party, and there was that thing on the floor in the corner. Oh, it was horrible.” Nobody. Nobody cares. Again, we inflate the importance of everything so often, and sometimes you can be a little too casual and go, “Well, nothing really matters.” But at the end of the day there are not that many things that matter in the moment.

And so, if you can identify those one or two things and go, “This is about me having fun at my New Year’s Eve party,” then you’ve made life so much more relaxing for you, and actually you’re now a guide for all the people that are partaking. It’s like, “Oh, he’s the leader, he’s doing that, that’s what I should be doing at this moment as well.”

Pete Mockaitis
Perfect. Okay, so, excellent. Well, I’m glad we really spent the time there, thank you, in terms of zeroing in on stakeholders and goals, and what really, really matters, and just kind of chilling out about a lot of the rest. So, once that global worldview has been established, what’s sort of the next thing that we should be thinking through?

Eddie Davila
I think, for me, it’s about this idea of, one example I like to use when I talk about managing pressure situations is, “Who are some people that are in a pressure situation all the time?” And a surgeon, that’s high pressure. You have somebody’s life on the line every day, or you have their health on the line to a certain degree.

Let’s say that you’re the person getting operated on. Are you hoping that that surgeon comes in very stiff, very overcome with what’s going on at home? Are you hoping that they’ve practiced this so many times that they’re just going to be on autopilot? Well, no, we want that person to be, again, in the moment, happy, confident. We want to make sure that they’re ready to not just do this the way they’ve done it every time but to make sure that they understand that every situation is different and they’re open to things changing along the way.

So, I always tell people, “When you’re entering a high-pressure situation, you need to be the surgeon in the moment. Confident, happy, in the moment, ready to take on whatever is going to happen in that moment.” And the other thing I think that’s so important, as the high-pressure situation begins to come on, own it. Just own that moment.

Remember, high-pressure situations, they are a gift. Not everybody gets the opportunity to actually do this difficult thing that you’ve been asked to do so you got to wear this as an honor, and you have to say to yourself, especially if it’s a presentation, if it’s a big giant interview that everybody would want, you got to say to yourself, “You know what? I owe this to myself, and I owe this to all of my friends, and I owe this to everybody to be excited about this. To look excited about this. I want to make sure that years from now I will think back on this and go, ‘That was a great moment in my life.’”

And it could be a great moment because you succeeded, but it could be a great moment because, again, a lot of us if we think back in our lives, the best things that happened to us were those moments of catastrophic failure where we said, “Oh, I need to change my ways, I need to change my behavior, I need to learn something.” So, take this as the honor that it is.

And another thing I think that folks need to think about in high-pressure situations, because everybody is different. You’ve got to know who you are. And different people are motivated by different things. Some people are motivated by money, some people are motivated by power. I’m not necessarily too ashamed to say this, I’m motivated by fear and shame. And I think a lot of people are. Fear and shame are the things that make you shower every day, dress well, be prepared for work.

I think owning a little bit of that and putting yourself in a situation where you’re scared, and putting yourself in a situation where you could be shamed, you’re a fighter, we’re humans, we want to survive. You’re going to find parts of yourself that you’ve never even knew existed when you open yourself up to taking on situations where you could have, where you could be really embarrassed. I think we should all be looking for opportunities to be a little embarrassed every once in a while because, again, you’re going to find parts of yourself that you didn’t know existed.

Pete Mockaitis
Oh, man. I love that perspective, and you’re bringing me back to, man, I’m thinking about high school. I participated in a club called Future Problem Solvers, and we put together a presentation to unveil the solution we had generated for the problem. And I remember it was just so lame, the presentation. Because, I mean, I don’t even know.

It was very uncomfortable and I think we were so red afterwards, but it didn’t really matter much, and I just had that sense even in high school. It’s like, “You know, that was pretty terrible of a performance and just kind of goofy and embarrassing and did not really land at all well like we had it hoped and imagined and thought of for the judges and the audience.” But even then, I had the sense that, “This is somehow good for us.”

And so I’m reassured that you have affirmed that because it creates, on the one hand, I guess humility being part of the same root word – humiliation – and as well as more kind of context associated with what is high pressure and what’s not, as well as resilience, I survived that and nothing terrible happened, as well as lessons learned like, “Oops, make sure to do this differently.” It’s win, win, win,

Eddie Davila
You know, I’ll give you an example. Here at work, we have an annual, and it’s crazy that we do this, we have an annual lip synch contest here in the College of Business at ASU. And one year, and this was in the weeks or months after Hamilton, the musical, came out, I decided I was going to do a Hamilton song. Now, at this point, nobody had heard of Hamilton, and nobody had heard of any of the songs. I’ve decided to do one.

And so, this is me, faculty member, most of the people who were doing this weren’t faculty. I decided to do it, and first of all it was terrifying and I knew I could be shamed because people are going to see me in a different way afterwards if I screwed this up. And it went well but not perfectly, and it was somewhat shameful and embarrassing.

But you know what? Here’s another thing that happens. People looked at me the next day like I had a superpower because they were looking at me like, “I can’t believe you actually decided to do this song that nobody had ever heard of, to go up there to make a fool of yourself, and to sort of survive it on the other end.” People didn’t care about the stupid things I did and how well or how poorly it went, they just sort of saw me in this completely different way.

It’s actually one of the coolest experiences I’ve had in the last few years where I just remember that and going, every time I walk into an office for the next two months people looked at me in a way I’d never seen before, and they were happier and they were excited. And I just thought, “Wow, that was a great experience and everything that came after was even better.”

Pete Mockaitis
Oh, that is powerful. Thank you. Eddie, tell me, is there anything else you really want to make sure to mention before we shift gears and talk about some of your favorite things real quick?

Eddie Davila
Just I’d say if you got to kind of sum it up here very quickly, every time you get into a pressure situation, see it as an opportunity. Don’t look at it as a burden. Make sure that you assess the situation because very often we miscalculate all the things that are, “Is this actually a lot of pressure on me? Or is it a little bit less than I thought?”

I think another thing I want to tell people is have a physical escape. When you’re in the middle of a pressure situation, what sometimes happens is – I always like to think that our brain has a big giant hand, and sometimes that hand grabs our entire body, makes it stiff, takes away our energy, takes away our breath.

And having some physical escape, something that in the days, in the moments, in the hours before your high-pressure situation do something extremely strenuous. It basically will exhaust the brain, it’ll release the body and you’ll be able to relax. And I guess the other thing is be a pressure junkie. So, I think those are my big things. Seek it out.

Pete Mockaitis
Now when you say strenuous, can you give us a couple examples?

Eddie Davila
Strenuous? Well, for me, I’m a yoga freak. I do the hardest yoga I can do, and the reason why is because, first of all, I was horrible at it, I’m still not great at it, and by going in there it pushes me to do things that my body really can handle sometimes and there’s something that’s kind of exciting about that, something frustrating.

Again, just I understand that I am a fear and shame, I’m motivated by those things. So, I’m looking for the hardest classes with the best people in them, and I always go to the front of the class because somewhere in my brain I’m thinking, and this is false, “Everybody is looking at me. When I screw up, everybody is going to laugh at me.”

And all of that, all the work, physical, all the mental work, it drains my brain of the 55 things that are supposed to be running through it in the moments before a big presentation or in the moments that I’m trying to make a big sale to some organization. It makes my brain stop and go, “Wait a second. You should be breathing right now. You shouldn’t be thinking about the 50 things that are going on in this brain. Let it go. Relax. You’re going to be fine.”

Pete Mockaitis
Awesome. Thank you. Well, now could you share with us a favorite quote, something you find inspiring?

Eddie Davila
All right. So, I’m the kind of person that likes to walk into a room and say the odd thing, again, even if it’s a little embarrassing. So, I always think back to General George Patton, “If everyone is thinking alike, then someone isn’t thinking.” So, the more I walk into a room and everybody is agreeing with something, the more it forces me. And sometimes even if I agree with it, it forces me to think, “Well, what are we not thinking about? It can’t be this simple. We must be missing something.”

Pete Mockaitis
All right. And how about a favorite book?

Eddie Davila
Favorite book. I love Complications. It’s a book by Atul Gawande. It’s actually called Complications: A Surgeon’s Notes on an Imperfect Science. And Gawande is a writer for The New Yorker. He’s also a surgeon himself, and he’s taught surgery, and he has a bunch of great stories in there about, “How do you train a surgeon?”

And some of the basic ideas of when a surgeon says that they’re practicing medicine and they’re practicing it on you, which is a little scary. I actually tell this to people all the time, I highly recommend this book to everyone unless you’re going to the hospital in the next month, then definitely don’t read this book because it’s about how science and medicine are imperfect.

How do you train somebody to do something that they’re not very good at and where lives are at stake? Again, when I read that book it makes me think, “You know what? You just got to keep moving along, trying new things. Some of them are going to work and some of them aren’t.” And the stakes of my life are significantly lower than they are for some other people.

Pete Mockaitis
Okay. And how about a favorite study or experiment or bit of research?

Eddie Davila
I think, for me, it’s kind of a silly one, and you probably had other people mention it before, or you may have heard of it before. It’s the Dunning-Krueger effect. There’s this study that said, “Unskilled and unaware of it. How difficulties in recognizing one’s own incompetence lead to inflated self-assessments.”

Again, for me, this is all about the less we know the smarter we think we are, well, and that’s what sort the study were saying. The less we know the more we don’t know what we don’t know. The smartest people I meet are the ones that are confident enough to tell us what they know, what they don’t know, and even the things they know they’re a little bit sort of like, “You know what? This may not be right. There’s a lot more knowledge out there, and I have a little bit of it. that’s my strength, but my weakness is that there’s so much more out there.”

Pete Mockaitis
And as I recall with the Dunning-Krueger effect, like not knowing that you don’t know things can cause you to act with more confidence and assertiveness and, thus, actually get better results than someone who knows more. Is that correct?

Eddie Davila
That is correct.

Pete Mockaitis
That’s frustrating to the hard workers out there.

Eddie Davila
Like the world is a crazy place. And we try so hard to make sense of it, and sometimes the things that should work don’t, and sometimes the things – they do. It’s just we’re in this random experiment every single day.

Pete Mockaitis
And how about a favorite tool, something you use to be awesome at your job?

Eddie Davila
Oh, my favorite thing to use in life, when I’m in the car, when I’m walking around campus, when I’m in my office, I am addicted to podcasts. I’m addicted to them. I love them because I can hear things that are entertaining, enlightening, funny, silly. There sometimes people that are just telling stories. I’m in a job where I teach supply chain management primarily, and I always think, “How can I make something that’s, to most people so, so boring, entertaining?”

And that’s the thing I love about podcasts. We’re hearing people talk about the things that they love, hearing people talk about the things that they’re passionate about, there’s nothing better than that. It gets you excited. Sometimes I hear people talk about things I don’t even like, but if they love it they make it sound interesting, and I can see why they love it.

And that’s kind of what I try to do when I’m in front of a crowd and when I’m speaking to an audience is, “How can I show them that I really care about this? I love it and I think about it and I live it.” And podcasts give you that sort of path into everybody’s brain.

Pete Mockaitis
Now, Eddie, how many podcasts have you appeared on?

Eddie Davila
Not many. Like maybe two or three, but I love, I’m a junkie when it comes to podcasts. I listen to them all the time to the point where my wife goes, “Did you hear that in a podcast? Did you hear that in a podcast?” I got started on it probably seven or eight years ago, and ever since I just consume them every moment I can.

Pete Mockaitis
Well, we appreciate that, the podcasters out there. And how about a favorite, well, I guess it’s kind of tool and a habit. But any additional habits that you have that help you in excellence?

Eddie Davila
Yeah, for me, it’s yoga. Yoga is my big giant habit. Again, it’s demoralizing, it stresses my body, it freezes brain. There’s this older guy in one my classes, and he said, he’s talking about how stiff and like out of shape he was. And he said, “Every time I do yoga,” he’d been doing it for years, “it feels like the first time because your body is changing all the time and there’s so many things to…”

It really allows you to both get better and to also realize there’s so much more work to do. Again, I like tying the idea of the similarities between our physical world and our sort of mental abstract world, and yoga seems to sort of tie those together very well for me.

Pete Mockaitis
All right. And is there a particular nugget or sort of Eddie quotable original that you share that seems to really connect or resonate with folks getting them taking notes vigorously and quoting yourself back to you?

Eddie Davila
This came from a yoga class. As I started getting better at yoga, I started taking higher and higher-level classes. And I remember there was this one class I used to take, and don’t ask me how I had time for this. I guess I didn’t have kids at the time. I used to take a three-hour class, two days a week, and the people in that class were some of the most gifted yoga enthusiasts I’ve ever taken classes with, and I was always the worst one in there.

And then I realized, so I used this, again, in the work now, being the dumbest person in the room is a gift. I never got better at yoga. I never got better at just understanding myself than when I was in this room with practitioners who were significantly better than me. It made me focus. It made me nervous. It made me reach for things that I didn’t even know were possible.

So, again, one thing I tell my students, and I’ve had more than a few say, “That was my favorite thing that you said in class.” Being the dumbest person in the room is a gift. We should seek out those opportunities all the time.

Pete Mockaitis
And, Eddie, if folks want to learn more or get in touch, where would you point them?

Eddie Davila
I’d say LinkedIn is the best way to get me. Email, I have 1100 students presently in my class, so you’re probably not going to make it through that wall, there’s too many emails. But LinkedIn, connect with me there and I’m happy to add you onto the team and talk back to you there.

Pete Mockaitis
And do you have a final challenge or call to action you’d issue to folks seeking to be awesome at their jobs?

Eddie Davila
I’ve said it a couple of times already, but my biggest thing, and this goes back to my class with my freshmen where they weren’t used to pressure situations and they were running from themselves and they were running from fear. You’ve got to become a pressure junkie. Look for every opportunity to be embarrassed. Look for every opportunity to fail. Try things that you know you might not like.

You’re going to find parts of yourself that you didn’t know existed. And the more and more you get used to it, you become this adrenaline junkie, this pressure junkie where everything… first of all, stress will start to leave your life. You’ll be better able to calibrate every situation or understand, calculate each situation in terms of how much pressure is actually happening in that moment.

And the other thing is you’ll actually start to look around at work and say, “You know what? Things are a little boring. I want to try something new. I want something with more pressure.” Believe it or not, I know for a lot of you right now, you might say, “No, I don’t need anymore pressure in my life.” The more and more you put the stronger you’re going to get, and the more you’ll realize you’re living the exciting life right now. And the more you get of it the more you’ll want it.

Pete Mockaitis
Okay. Well, Eddie, thank you so much for taking this time and sharing your perspective. Super helpful. And I have a feeling we’ll have listeners returning to this when they’re freaked out time and time again.

Eddie Davila
Hopefully, they’re not too freaked out again. Just stop, think, you’re going to be alright. You’re going to be fine.

244: Behavioral Science Insights on How to Have a Good Day, Everyday with Caroline Webb

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Caroline Webb says: "Our attention is really the currency of our lives."

Caroline Webb reveals actionable insights from the latest science behind living our best days.

You’ll Learn:

  1. The power of micro-mindfulness
  2. Pro-tips for maintaining focus and motivation
  3. Best ways to keep up your energy throughout your day

About Caroline 

Caroline is CEO of Sevenshift, a firm that shows people how to use insights from behavioral science to improve their working life. Her book on that topic, How To Have A Good Day, is being published in 16 languages and more than 60 countries. She is also a Senior Advisor to McKinsey, where she was previously a Partner.

Items Mentioned in this Show:

Pete Mockaitis
Caroline, thanks so much for joining us here on the How to be Awesome at Your Job podcast.

Caroline Webb

I’m delighted to be here, thank you.

Pete Mockaitis

Well, I think we’re going to have a lot of fun and run out of time far too soon, is my prediction, because I enjoy so much of what you have to share.  But for starters, I’d like to get your perspective on… So you did the consulting thing, you were at McKinsey, and now you are working in this space, talking about cognitive behavioral science and neuroscience and the good stuff that plays into effectiveness.  So I’d love to hear, in your own brain, how did the strategy consulting thought process translate into what you’re doing now?

Caroline Webb

Well, like a lot of people, when you go into consulting, you think maybe you’ll be there for a couple of years, but actually I really found my thing at McKinsey.  And my thing was actually behavioral change work.  So, I was there for 12 years doing this kind of work, where I’m helping people be at their best; sometimes it’s a whole company, sometimes it’s a team, sometimes it’s an individual.
And I think really in many ways I kind of grew up there; I definitely honed my style and figured out what it was that I could do to be most helpful in this space.  And I got an amazing opportunity to work with so many different types of organizations, that it was really a beautiful path for 12 years.  There came a point where I was ready to have a bit more of a portfolio life, so that I had more writing and speaking and so on in the mix.
And so that was the reason that I left five and a half years ago.  But it was a very formative experience.  I will say actually the first career that I had through the ‘90s as an economist also shaped me.  I’m sure that’s true for everybody, even when you do different types of work over your life, there’s something that you get from every job that you’ve had that you carry forward that makes you better and stronger at what you do next.

Pete Mockaitis

Absolutely.  And I’d love to get your take… I remember one of my first exposures to economics was my mom – she was taking some night classes to become the next CEO of the Teachers Credit Union in Danville, Illinois, where I grew up.  And I remember she was explaining to me these things called “utility functions” for people, and I thought, “Wow, that’s really interesting.  How did they figure out what a person’s utility function is and how could I know mine and how could I optimize it?”, were my immediate questions as a child.  And it became clear that it was kind of… I didn’t know the word “optimize” yet, but I was like, “I want the most of it.”

Caroline Webb

I was thinking, very precocious child.

Pete Mockaitis

So here you are, working in the space of economics, and then now here – the world of behavior.  So, tell me – the utility function – is it all bunk, or can I make any good, practical use of that?

Caroline Webb

Well, the reason I was interested in economics was because… I had actually always wanted to be a scientist, I wanted to be an astrophysicist, actually.  I wanted to work for NASA.  But then I took an economics class and I thought, “Wow, this is sort of head-explosive; I didn’t realize you could be rigorous and scientific about human stuff.”  And really at that point I thought, “No, this is actually what I want to do.  I want to focus on human performance and potential, and being structured and thoughtful about how to help people maximize that.”
And so I was absolutely interested in this idea of the utility function, which for those of you who haven’t done Economics 101 is essentially saying, “What are the things that you value and you care about?  What are the things that you get utility or use or pleasure or value from?”  And I was actually a pretty grumpy economist for most of my 20s, because a lot of what was going on in economics was saying that everybody was basically perfect maximizers of their financial situation, and nothing else really mattered.
And the behavioral revolution hadn’t really broken across a lot of the economics discipline in my 20s, and that was one of the reasons I decided to go into consulting, because I really wanted to get closer to the human side, the messiness.  What is it that we really care about day to day?  What is it that really allows us at the end of the day to feel like, “Yeah, that was great”?
And money – yes, we need money, but it’s also about relationships and connections, it’s also about feeling purposeful, that you’re spending time on the right things, and that you feel good about what you’re achieving, and that you feel like you’ve got the, I don’t know, the internal resources to handle whatever comes your way.  And that is what we value, that is in our utility function.  And so I will say that the years of consulting and coaching really took me closer and closer to the work I most love that I’m doing now.

Pete Mockaitis

Understood, excellent.  And so, I guess my snarkiness with regard to utility functions is…

Caroline Webb

No, I’m with you on that one.

Pete Mockaitis

It’s so pristinely quantified, like, “It’s equal to U to the third power minus 2U.”  And so, I was so intrigued and I guess naïve, because like, “Wouldn’t that be so cool to know that?”  It’s like, how do you measure someone’s experience of goodness?  Do they get a blood sample?  Well, maybe you could open us up there, it’s like…

Caroline Webb

I think that’s a good segue, because I will say that actually the thing that I took from all of those years working as an economist in public policy was that you could be rigorous about human stuff.  And I was fascinated by the growing body of research that was coming together on behavioral economics and actually explaining the real stuff, like how do we actually behave.  And then got very interested in behavioral neuroscience and behavioral psychology and did some additional training in those fields, and got certified as a coach, and really started to use the evidence base from behavioral science as a foundation for the work that I was doing with individuals and teams and organizations.
And I found over time that, first of all, there is really solid research that points to how we can feel better about every day and what we achieve at work.  And a lot of it isn’t getting translated into everyday advice that we can take easily.  And so, I became so fascinated by the fact that just using a little bit of insight on how the brain works would really help my clients see how it might help them to try something new in how they set up their day or how they handle a meeting or how they organize their to-do list.
And so, over time it became kind of my thing to use behavioral science and to be really rigorous and grounded in that way.  So, to the extent that we can quantify this stuff, I think that I have really kind of taken a position where I’m saying there’s a lot of really great research and evidence around this stuff, and wouldn’t it be amazing if we all knew a little bit more about it, because we could all be happier and more productive if we did?  And that’s what my work is all about.

Pete Mockaitis

Oh, fantastic.  And much of this is synthesized in your book How to Have a Good Day.  Could you orient us a bit to that, in terms of the key themes or central message?

Caroline Webb

Yeah.  So the central message is really that we have a lot more control than we think.  There’s a lot of stuff that we assume day to day we have to just put up with – other people’s moods, or boundaries set by other people, or the way that situations seem to play out around us, and so on.  Obviously it is true that there is luck involved – if your boss turns up and he or she is in a cranky mood, there’s a limit to how much you can control that.
But what I’ve become interested in is the fact that actually research points to small things that we can do that have an actually disproportionate impact on how both we feel and actually how the people around us are able to perform and behave.  And so, that’s the message – we have a lot more control than we think, and tiny, tiny shifts can have a big, big impact.
And I’m very pragmatic, because your listeners are all busy and we’ve all got a ton of stuff to do, and we often buy books and mean to read them and then we don’t, because we don’t have time.  So I really wanted to think about, what is the simplest way that someone could build these ideas into their lives, without being annoyingly directive about, “This is what you must do at 8:00 am”, because everyone’s different.  But what is the principle that people can apply in their own lives?  So it’s super practical; that was really what I was trying to get to, was not just another think piece or not just full of stories.  It’s got research and it’s got stories, but it’s really, really practical.  So yeah, that’s my labor of love, it’s my life’s work.

Pete Mockaitis

Oh, fantastic.  Well, I’m eager to dig into things and so, I’ve got a number of areas I want to explore.  But first thing’s first, just to make sure we don’t somehow miss the golden egg.  Those things that have a disproportionate impact – could you share with us maybe the top one or two super leveraged things that you think folks who want to have great days often really should do right off the bat?

Caroline Webb

That’s a really cruel question, because there are about 100 in the book.  And everybody’s different, so I did write the book so that you could dive in at any point.  If you’ve got a difficult conversation you could turn to Chapter 9 and read the chapter on managing tensions and so on.  So, that is a tough question.  I can tell you some of the things that I love that I use for myself all the time.  I can say that there’s one very existential one and then there’s one very practical one.
So one very existential one is that we actually only perceive part of what’s around us at any given time, and we don’t know that because we’re not aware of what we don’t know.  Your brain can only process a certain amount of information at any given time.  We’ve actually got quite of lot of control over what we tend to see and hear in a situation.  And the rule that our brains follow is that whatever’s already top of mind for us, it will take that as a signal that we should see or hear things that relate to that.
So, you get out of bed on the wrong side of the bed, as our grandmothers might’ve once said, and suddenly everybody is incredibly annoying.  Actually what’s happened here is your brain is using this mechanism of selective attention to say, “Well, you’re in a bad mood, Caroline.  So, I guess I’ll make sure that you see every instance of everyone being a really big pain in the back side today.”  And the thing is, it works the other way around too.  So if you decide to look out for signs of collaboration in a meeting you’re not looking forward to, you are radically more likely to see them because you’ve told your brain that that’s what’s important.
And that’s the science behind a lot of “la-la” kind of advice about, “Just put a smile on your face and everything will be great.”  And truth is, that’s not true.  Sometimes, some days are just not great, or some meetings are not great, or some colleagues are not great.  But the truth is that we can see more of the good stuff that’s around us, that we tend to miss because our brain just uses the selective attention mechanism.
That’s pretty deep, because it does mean that the reality that you experience is way more in your control than you think it is.  And that’s something which means that every morning I intend to sort of set intentions and say, “Okay, what is it I want to look out for today?  What is it I really want to prioritize?  If there is anything difficult coming out, how do I want to go into that?”
And then the super practical thing that I might mention is singletasking.  So, as well as your brain only being able to consciously process a certain amount of information at any given time, it can actually also do one thing consciously at any time.  Only one thing.  So as you’re checking your email and browsing and flicking through something on your desk, you are actually asking your brain to switch from one thing to another.  And it’s really tiring and it uses up time and mental energy.  So, when we multitask, we feel super busy, but we’re actually slowing ourselves down.  We’re making between two and four times as many mistakes.
So one of the biggest things you can do to kind of get your work done more quickly and do it more brilliantly is actually to do one thing at a time.  Again, it sounds like our grandma’s advice, but the truth is that science now is very clear on this.  So I’m really clear that if I want to think clearly and I want to do good work and I’m struggling with something, I have to close down all of my browser tabs and shut everything off and really kind of give myself, give my brain the chance to do what it actually is able to do, which is to do one thing at a time.

Pete Mockaitis

Okay, thank you.  So, I want to dig in a bit deeper here, when it comes to whatever’s top of mind, the rest of the stuff you encounter filters through that, and that includes your mood.  And it really is kind of fascinating for me, is sometimes I will wake up and I really do want to sing with joy at the beginning of a new day; it’s like some sort of a Disney animation situation, like birds are chirping or something.
Sometimes I really do wake up like that, and other times for no good reason I wake up sleeping less that I would’ve liked to, and can’t quite fall back asleep.  It’s like, “Well, it’s 4:30 and I had kind of planned to sleep until 7:00, but I guess we’re done now.”  And so then as a result I’m a little bit grumpier about any number of things.  And so, I’m curious, when you’re in that moment, what is the go-to approach to kind of grab the steering wheel and point your focus and your mood to where you want it to be?

Caroline Webb

Yeah, that was a good way of putting it.  I mean exactly that – it’s a question of noticing your state of mind and knowing that your starting point is going to color what you see.  You’ll notice in a sense, because if you’ve ever bought a new car, you’ll see every car on the road that’s the same model.  If you’ve ever decided to boldly wear a new color to work and you kind of feel a bit self-conscious and it’s very top of mind for you, then you’ll see everybody who wears anything that’s that color all day.
So we know that what’s top of mind shapes what our brain decides to see, and what it doesn’t, what it decides is not relevant enough for you to notice consciously.  And it gives us a hint that actually it’s not that hard to redirect and to reset our filters actually.  It really does take just noticing where you’re at and saying, “What do I want to notice?  What do I actually most want to notice?”  That’s my go-to question.
I actually have a little… I use alliteration to remember: What is my aim, what assumptions am I making, and what’s my attitude?  So if I have a little bit more time, then I actually think about it in a more structured way and I say, “Okay, what really matters most to me?  What’s my real aim here?”  Because if you drift into a conversation you’re not looking forward to, the person’s perhaps been a bit of a jerk to you in the past, you are going to see everything that confirms that they are a jerk.  Confirmation bias is one example of this larger phenomenon.
And so, they might be a jerk, to be perfectly honest.  But the thing is, if you decide, “Okay, my real aim here is not to prove myself right that they’re a jerk, but actually to get something, to find some way that we can collaborate.”  I used that word earlier on.  Then you are more likely to see that.  If you check your attitude and say, “Okay, I can’t just say, ‘Right, Pete, now I’m going to be super happy.’”  You can’t necessarily just click your fingers, but you can say, “Okay, what is it that I can think about today that I’m looking forward to?”  And just have that top of mind, and that’s going to shape then what you see.
And then in terms of your assumptions – yeah, what you assume about someone is going to totally shape what you perceive.  And you can’t always, again, say… Sometimes you have assumptions about someone being a jerk because you’ve actually seen them be a jerk in the past, right?  So I’m not saying your assumptions are wrong, but you can say, “Why might that not be true today?”  And then you give yourself just the chance to widen the aperture of your perception to see a bit more than you would otherwise.
And it doesn’t have to take a lot.  Your hand can be on the handle as you’re going into a meeting, a conversation.  You can say, “Okay, what do I really want to notice here?”  You notice in the middle of a conversation that’s going south and you’re feeling annoyed, you can catch yourself, take a breath and put your feet on the floor, and just say, “Okay, what is it I really want here?  What is my real aim?”, knowing that that will actually have an effect on what happens.  It’s like “Choose Your Own Adventure” – we’re all at any given time choosing our own adventure by what we decide to have top of mind.

Pete Mockaitis

Caroline, it’s funny that you bring up that “Take a breath, put both your feet on the floor.”  That was exactly the mechanism I stumbled into to calm myself down when I was a candidate doing case interviews to get into Bain.  And so, I’m curious, is there some behavioral science behind that particular practice, because it seems like we’ve both settled on that one?

Caroline Webb

Oh, sure.  The evidence around mindfulness is really mounting and is really compelling.  And mindfulness is essentially that practice of pausing, focusing your attention on one thing and not beating yourself up if your attention drifts.  And that’s really what’s at the heart of meditation practices and mindfulness practices of all sorts.
And the thing is that a lot of people have heard of mindfulness or they’ve heard of meditation, and maybe they tried to meditate for 20 minutes and it just felt so hard and so far from where they’re at.  I’ve always been really interested in, I suppose what I call “micro-mindfulness”, like what are the tiny moments of mindfulness that still seem to have an effect on the way that we feel and the way that we think?
And I’ve made it a mission of mine to dig out the research over the years that shows that smaller and smaller amounts of mindfulness still actually have an impact on your ability to regulate your emotions – stay calm, that is, and to think clearly about complex topics.  And sidebar – I’ve done the same with exercise; I’ve made it a mission to find all the research that shows that smaller and smaller amounts of exercise will boost your mood and your focus.  So, I’m really into the practicality of this.

Pete Mockaitis

Three seconds will do it.

Caroline Webb

Yeah, exactly.  And the smallest amount of mindfulness that you can do – absolutely.  Take one breath, notice one breath.  Put your feet on the floor, bring your attention to that.  It doesn’t have to be a lot to give you a bit of the bigger benefits that more mindfulness will give you.  And so, I use that sort of thing a lot in busy, difficult days.

Pete Mockaitis

Okay, great.  Thank you.  So now I’d like to sort of think through when it comes to those high leverage points that make the disproportionate difference.  I read a lot about how the environment that we are in has a world of influence on our little thoughts, decisions, behaviors, and what becomes relatively easier or harder, and we do more of or less of those things.  So, what are your pro tips for molding our environment to set us up for success?

Caroline Webb

Yeah.  The thing you want to know here is that your brain is an associative machine.  You kind of know that already, in that one idea is linked to another and it’s stored in your brain as a memory.  You hear a song that reminds you of an amazing night out with your friends, or maybe the night you met your loved one, and it gives you a boost.  And that is the memory of a song being connected, being associated with a certain mental state, a certain emotional state.  And that’s the way that our brain works.
And so, if you associate a certain thing with another thing, then exposing yourself to the cue has a reasonable chance of triggering the state of mind that you associate with that cue.  The thing is, it’s just helpful to be aware of what your cues are and what your associations are.  We’re not all the same, so this is definitely an area in science which is a little bit fraught at the moment because a lot of people have said, “If you give people a hot drink, then that makes them feel warm and therefore they behave in a warm way towards people.”  There was a study, a very famous study that was done, that was showing that.  And I remember I was thinking, “Well, what about in the Middle East, where it’s really hot?  Maybe a chilled drink could actually make you feel good.  How does that really work?”
So the trick here is to really understand yourself and your associations.  So I put in the book something which has been quoted back to me so many times that I almost, almost regret it – but there was a song that Donna Summer sang called I Feel Love.  And I associated it with a show that was done by the Blue Man Group that I saw years ago, and it was the finale and it was so great.  I was so loving the show and it was amazing and I was super excited by the artistry and the magic of the production.  And so, after that it became my song for before I go on stage to give a speech.  I don’t always make people play it, like I’m home, but it’s just the song that I hum to myself in the bathroom before I go on.  It triggers that association in my mind.  It may not do that for you. [laugh]
But isn’t it interesting to think about what other things you associate with, I don’t know, high performance or whatever you’re trying to create?  So I think a lot about my office, and I know light is really, really important to me and it kind of brightens my mood to actually turn on a light.  Last week I was doing a workshop with a top team, a senior team at a charity, a non-profit, and I was paying a lot of attention to the room and the environment.  I was playing music when they came in, I actually borrowed a space heater to make sure that the place felt warm, I made sure that there were snacks so it felt welcoming and kind of nurturing.  So I think we just can think a lot more about our environment and know that it actually does have an impact on our ability to think and be at our best.

Pete Mockaitis

And I really feel that.  I think also with clutter.  It’s interesting – I am not a super neat freak, but I do really feel and notice how much better I feel in a tidy, organized environment, as opposed to a cluttered one.  And yet, I somehow seem to keep see-sawing between the two, as supposed to having a consistent tidiness.

Caroline Webb

Yeah, and that is a beautiful example of how you want to know yourself, because there are some people who’ll say, “Oh my God, I hate a clinical environment.  It makes it really hard for me to be creative.  I don’t know how you could possibly have a clear desk.”  So, it really is important for you to know yourself and to think, “Okay, what is it that’s going to really help me be at my best?”  Because it’s not always going to be the same.
I had to take a guess last week in the workshop with those folks, because I know that food, warmth and music are kind of universal human things, but when you get to the finer details, actually you really just need to know yourself and think about, “Okay, if I want to be super productive, what do I associate with being super productive?”  Maybe it’s being in a particular place, booking a particular seat to go and sit, and so on.  So yeah, it’s really interesting when you start to think about it.

Pete Mockaitis

Well, and I guess I’ve been a little bit cautious.  I don’t know if this is scientifically held or not, so Caroline, you’ll set me straight once and for all.  When it comes to these cues and the triggers, I guess sometimes I’m worried that I might sort of, I don’t know, use it up, if you will.  So for example, let’s just say that Eye of the Tiger is a pump up song.  And so, if I am feeling sleepy and I think, “You know what?  I want to get pumped up, I should listen to Eye of the Tiger.”  And then I do that dozens of times, do I risk weakening the power of the Eye of the Tiger song cue because I keep playing it when I’m sleepy and I desire to be pumped up?

Caroline Webb

That’s interesting.  That’s a really great question.  What’s at the heart of what you’re saying is absolutely right – that if you start to associate Eye of the Tiger with feeling tired, then it may actually lose its power for you.  In general what we know is that the more that you repeat a connection, the stronger that connection gets.  That’s effectively the mechanism that sits behind learning – it’s the strengthening of the synapses between different neurons that relate to different cues, different activities, different thoughts and so on.
And so, what you want to be aware of is just notice the effect on you.  If it’s no longer working, rethink.  And I think you’re very smart to say actually you change over time.  We evolve as human beings, and the associations we have change.  If I started to associate I Feel Love with… If I were a terrible public speaker and I associated I Feel Love with feeling awful on the stage, that would probably not be great.  But as it is, I love speaking and it gives me such energy and I really adore it, so the positive connection is still there.

Pete Mockaitis

And this is bringing me back to a little bit of my teenage years, in which Tony Robbins was my hero – fun fact; as a teenager.  And I know he’s big on associations, whether it’s a “Yes!” or a power move or touching one finger to another.  Is it possible to make connections between kind of abstract or neutral cues so that you make them mean something for you by being in a particular state of mind, and then doing or saying or experiencing that which you desire to be a trigger cue?

Caroline Webb

Oh, sure, absolutely.  You’re in control of your own mind.  If you want to associate this thing with that thing, then absolutely.  It’s in your gift.  This is why rituals are so powerful, right?  I mean rituals on the face of it usually look a bit dumb, but if it means something to you and it helps you feel a certain way, then go for it.
I remember there was one time I was in a taxi, I was on my way to a concert that I was actually singing in.  So I was quite focused on the fact that I was about to perform.  And I didn’t really want to be having a big in-depth conversation with the driver at that particular… I’m quite a chatty person, but that was not what I wanted.  But anyway, never mind.  We were having a conversation and he was asking me what I do and I told him about the book and he said, “Oh, you know what?  You should issue a pebble with every book.”  I was like, “Oh my God.  What?”  And he said that whenever he has something that he’s working on for himself personally, he has a pebble in his pocket.  And so whenever he feels the pebble, it reminds him of the thing that he’s working on.
And that is an example of someone just deciding, “Okay, this is going to be my cue.”  It doesn’t matter – as long as it works for you, then it’s valid.  And the truth is there is no point me issuing a pebble with the book because pebbles might not do it for you.  But I do encourage people to think about what is the thing that’s going to remind you of the stuff that you genuinely want to do for yourself, and to be smart about putting those things around you.

Pete Mockaitis

Oh, that’s good.  And I’m already sort of brainstorming maybe it could be putting your phone upside down or the opposite way of what would be an intuitive means of picking up your phone.  And it’s like, “Why is my phone upside down?  Oh, because I want to remember to focus on this thing.”

Caroline Webb

Yeah.  And it doesn’t have to be too artful either.  It can be something as simple as just having a post-it note.  When I was writing the book, it was a kind of big undertaking to try and summarize all of neuroscience and psychology and behavioral economics and cover everything that anyone needed; make a kind of general book about how to have a good day.  And sometimes I did think, “Oh my God, what am I doing?  I can see why nobody’s done this before.”
And so, to help me stay focused and motivated, I had a post-it note which reminded me of the reader and the person who was going to use this.  And it just had the name of three clients – “This is for Sarah, for Nye and for Peter.”  And that was the thing that I went back to time and again.  I didn’t have to come up with an object to remind me of that.  I just had that written on a post-it note, visible, in a way that I could go back to when I needed to.
And it goes back to the fact that our attention is really the currency of our lives, and we don’t have an infinite amount of it.  In fact, we have a very limited amount of conscious attention, and we can choose where to put it.  And being smart about what is it that’s going to remind you of where you want to put it – that’s a large part of the game of figuring out how to be at your best and how to have a good day.

Pete Mockaitis

Oh, this is so good.  Thank you.  Now could you share with us a little bit, when it comes to energy – to keeping the levels high and available?  Because I think for me that’s another variable that makes all the difference day to day, in terms of some days are higher than others on the energy factor, and those days result in way more great output than the opposite.  So what could we do to get more good days there?

Caroline Webb

Well, there is a sort of motherly thing to say, first of all, I suppose, which is that it is true that getting enough sleep is probably the single biggest thing that any of us could do to live our best lives.  The research is really, really powerful on this, that the vast majority of us need eight hours – maybe a little less, maybe a little more – and that when we don’t get it, we really see our analytical capability slip – so your ability to solve puzzles and perform on tests and so on.  You can measure this.
And your ability to regulate your emotions.  There’s that phrase again that behavioral scientists often use, which is just to stay on an even keel when things happen that aren’t great.  And that’s quite apart from just your physical energy and your ability to just keep going.  And so, it really does matter to think about what it would take to prioritize that a bit more.  It’s one of the single biggest things you can do.
The other sort of motherly thing to say, I suppose, is that energy – we do associate it with perhaps physical activity, and there’s no doubt that when we’re more energetic we feel more like exercising, but it goes the other way too.  It really helps to figure out how can I get between 10 and 20 minutes of just slightly raised heart rate, knowing that that will then boost your sense of energy, not just physically but mentally and emotionally after that.  And so, I’m really thoughtful about how do I get just that little bit of exercise into the day, even when I’m feeling a bit tired.
And then there’s a bunch of stuff, which is just so interesting, about how you boost your mental and emotional energy, even on days which are really dragging you down.  A couple that I really like – it turns out that showing gratitude is really a powerful way of boosting your mental and emotional energy, and it’s actually quite a long-lasting intervention as well.  And I like to do that at the end of a day – to sit and say, “Okay, what were the good things that happened today?”  And sometimes it’s quite hard, because it was not a great day, believe it or not.  Sometimes there are things that are just, it’s a really tough day.
But as soon as you start to think about what were the good things – it’s again, focusing your attention.  You start to see the good things more readily and you start to remember things you would otherwise have forgotten.  And I sit on the couch with my husband and we do that at the end of the day, and it’s a really powerful intervention.
And then generosity – that’s the other thing that’s I think so fascinating.  Because when you feel worn down, it sort of counterintuitive, that being nice to someone else would give you a boost.  But actually it’s really, really reliable.  And you kind of know this – someone stops you on the street to ask for directions and for some reason you decide today you’re actually going to stop and help them.  You feel amazing; you feel so fantastic about your kind of bounteous-ness and your ability to give.  And it’s a very interesting little quirk to think about, “How can I do something nice for someone else?  How can I pay a compliment that’s totally unexpected?”  And to then notice how it gives you a boost.  Never mind them; I mean it’s nice for them too.

Pete Mockaitis

Oh, fantastic, thank you.  So, you mentioned that you had the research on the smallest amount of mindfulness or the smallest amount of exercise.  And so, there you have it – 10 to 20 minutes of slightly raised heart rate.  So you just mean like walking would make a huge difference.

Caroline Webb

Exactly.  I’m a huge fan of walking.  And I think it’s not always easy to get to the gym.  In fact, actually I’ve given up on gym memberships.  I bought an elliptical trainer years ago.  It was a really bad elliptical trainer, I will say, and it was in a sale.  But it was all I needed.  I just had it close by and so I could jump on that.  And so anytime I was getting a bit stuck on something or I was noticing I was a bit cranky, then I would get on that and just peddle away for sometimes as little as 10 minutes, and then I would notice my head clearing and an insight coming.  And the research is really clear on that being an effect of a small amount of cardiovascular exercise.
But yeah, the other thing that I do a lot is walk.  Going to a meeting, just figuring out what would it take for me to just walk to this meeting or walk to this appointment.  And I kind of have a rule that if it’s less than half an hour… It’s very rare if you take public transportation or you drive that you can get anywhere major within 20 minutes or so.  It’s usually 20 to 30 minutes, at least where I live in New York.
And so, if it’s less than 30 minutes walk, I will walk; I will take the walk.  And I’ve just got into the habit of doing that, and sometimes it’s just 10 minutes and then it’s a no-brainer.  Yeah, so I’m really, really looking out all the time for these tiny little opportunities – taking the stairs rather than the elevator if it’s less than five floors – that sort of thing.  Or less than three floors, depending on how energetic I’m feeling.

Pete Mockaitis

Oh, that’s so good.  Well, Caroline, now could you share with us – maybe we’ve got the energy locked in, but that’s not always the same thing as motivation.  So, what’s your take on ways to get and stay motivated when you’re just not feeling it?

Caroline Webb

Yeah, it happens to us all, doesn’t it?  I have a lot of things that I throw at this, and I’ll share a couple of my favorites.  One thing that we know is we know that purpose, feeling a sense of purpose, feeling that what we’re doing has a point to it, is inherently motivating.  And then you say, “Okay, but the whole point is that what I’m doing seems useless, so I don’t feel motivated to do it.”  So there’s the first step, just to say, “It’s very rare than anything you’re doing is truly, truly, truly pointless.  What is it that actually is going to result?  What good thing is going to result of you doing this thing?”  And you sometimes have to push through a few layers of snark to get to something that actually feels good.
But it really is worth just, again, refocusing your attention on, “Okay, what is the ultimate payoff?”  Maybe it’s not to you; maybe it’s to someone else, but what is the real benefit of getting this done?  And if the payoff is to someone else, then the payoff effectively to you is to make them feel good and to actually do something useful for them.
And it really helps me to really picture it being done at the end of the day.  So if I’m really struggling with something I’ve been procrastinating on, then what you’re really trying to do is get your brain to put more weight on the future benefit that is going to result from you doing the work, and to have that offset the feeling of the immediate cost of getting something done.  Your brain is not very good at thinking about abstract future things.  It’s very good at focusing on the stuff that’s right in front of it.
And so, if something is just a bit difficult to get done – maybe it’s an email you’re putting off writing – I’m sure everybody has one of those – you’re really focused on the fact that you don’t want to write this email.  And it’s much harder to think about the relationship benefit that’s going to flow from you actually getting it done.  So really just picturing, “Okay, how great is it going to feel when I’ve done this?  How great is it going to be for the other person, who’s not going to be waiting anymore on this email?”  That really helps.
And the other thing that helps is actually the other side of the equation, which is not just amplifying your sense of the future benefits of getting it done, but actually reducing the feeling of the initial cost of putting in the effort.  And what do I mean by that?  I mean often there’s something we’re putting off because it just feels too hard or too complicated and we actually don’t know the way in, and we keep on coming back to the thing on the to-do list, because it just seems like so much of a pain.
So, I’m a big fan of asking, “What’s the smallest – very, very smallest first step you could take to get this task on the road?”  So maybe this email you’ve been putting off.  I can’t guess what you’re putting off, but if I think about an email that I’m putting off, I’ve got to decide on whether I’m going to do a particular piece of client work or not, and I keep on not being sure whether this is going to be the right piece of work for me, whether I’m going to be the right person for them.  And so, I keep on not answering.  And I will say I’m not being kind of completely egregious about this – I did tell them that I wouldn’t get back to them for a few weeks.
But the thing that’s getting in the way is that I know that there’s someone who knows a bit more about that client and I haven’t emailed her to ask her.  And that’s the simple first step that I could take, is just to drop her a line and say, “Hey, can we chat?  I just want to talk this through with you and see whether you think this is a good fit, both sides.”  So I did that, and it was great.  She wrote right back and now I’m having that conversation tomorrow, and then I know that I’ll be in a position to write the more difficult email.  And so the small first step, the tiny, tiny first step – sometimes you have to really think, “What is it that’s actually blocking this, and what is the first tiny thing I could do that is so small I can’t argue that I can’t do it?”

Pete Mockaitis

Oh, I love it.  That reminds me of David Allen, Episode 15, in terms of zeroing in on the next action, and when it’s so dead, dirt simple, you feel just silly, like, “Of course I could do that, that’s fine.”

Caroline Webb

Yeah.  And I’m such a big fan of the ridiculously small steps that you obviously can do.

Pete Mockaitis

Excellent.  Well, Caroline, tell me – is there anything else you want to make sure to mention before we shift gears and hear about a few of your favorite things?

Caroline Webb

Well, I don’t think so.  I hope I’m giving a bit of a sense of the kind of work that I do and how practical it is.  I will say that the work that I do really leaves people space to figure out how to apply this stuff in their own lives.  And I’m really pragmatic about that, and I’m always really delighted to hear people’s stories about how they’re using these principles and these ideas in their own lives, because there are so many different ways of applying them.  So, if any of your listeners happen to look at the book or try any of these ideas out, I’d love to hear how they work for you and what exactly you’re doing with them.

Pete Mockaitis

Oh, excellent, thank you.  And what would be the best place to contact you for that?

Caroline Webb

Well, I’ve got a website, which is CarolineWebb.co – that is .co, not .com actually, because it turns out there are millions of Caroline Webbs and I did not get CarolineWebb.com.  But CarolineWebb.co has all sort of resources and contact details and so on.  And I’m also on Facebook – Caroline Webb Author, and on Twitter – @Caroline_Webb_ – every day, sharing nuggets of science-based advice.  And I’m active on both, and respond to everybody on both of those platforms.

Pete Mockaitis

Oh, perfect.  Thank you.  Now could you share with us a favorite quote, something you find inspiring?

Caroline Webb

There is a quote that I used right at the beginning of my book, which is something that actually a lot of people have grabbed on to.  I just love it.  It’s from Annie Dillard in her book The Writing Life, and she says, “The way we spend our days is, of course, the way we spend our lives.”  And it’s just this beautiful sense of actually what we do every day really is the building blocks of our lives.  And if we can get those things right, then actually that is the way that we are living.  And so, it gives us back that sort of sense of actually this is something that’s under my control to some extent – the felling that the small stuff matters.

Pete Mockaitis

Oh, excellent, thank you.  And how about a favorite book?

Caroline Webb

Oh, man, I read about 600-700 books for the research of this book.  And I love them all, so what can I say?  I’ll tell you what I will say about this – I really, really value reading fiction.  So I obviously write non-fiction and I read a lot of non-fiction, but I find that I am a better human being when I’m reading some fiction.  It kind of takes me out of myself.  Talking about meditation and easy ways to kind of get some mindfulness – it kind of brings my focus to one thing and stops the chatter in my mind.  So I just finished reading Mohsin Hamid’s Exit West, which is a very interesting book about refugees.  And it was a beautiful, beautiful creation, so that was the last thing I read.

Pete Mockaitis

Thank you.  And how about a favorite tool?

Caroline Webb

Oh, man, a lot of those too.  Well, I do like tools that really help to lighten the cognitive load on my brain, because we can only ever hold three or four things in mind at any given time, as you know if you try and remember a list of seven things.  So, I really value software like Evernote, which allows you to not try and remember anything, but just to kind of dump it in and go back to it whenever you want, and to really just always outsource your memory, outsource the storage capacity of your brain.  So yeah, Evernote has been a big thing for me in these last few years.

Pete Mockaitis

And how about a favorite habit?

Caroline Webb

Well, I’ve shared a lot of my habits in this conversation.  Yeah, I don’t know what I would add to the habits I’ve described here.  I do have a habit which we haven’t talked about, which is to make sure that I treat seeing friends as important as having a meeting.  So, when you look at all the research on human connection, it turns out that one of the most powerful things you can do to boost your own sense of wellbeing is to pay attention to the quality of your relationships.
And so, I’ve done that for many years, even when I was at McKinsey, living the consultant life.  If I was seeing a friend, I just treated it as a meeting, and of course sometimes you move meetings, but not very often.  And so, I just give it that priority and know that it’s as important for my sense of self and my ability to be at my best as anything else that I’m doing.

Pete Mockaitis

And is there a particular nugget or piece that you share in your trainings or speaking or in your book that has a whole lot of Kindle book highlights or retweets or that comes back to you again and again?

Caroline Webb

It’s really interesting.  People just love different parts of the book, so there is no specific… There are loads of people who’ll say, “This thing that you say about what’s top of mind really shapes our perceptions of what seems to happen” – that gets retweeted a lot.  The Annie Dillard quote that I mentioned gets retweeted a lot.  I think one of the things that people say they like a lot is the summaries at the end of each chapter, which just summarize all of the advice that’s in the chapter.  I will say my brother actually recommends my book based on the fact that people don’t even have to read it in order to be able to use it.  So I think that aspect of my work seems to have resonated with people.

Pete Mockaitis

High praise from the family.

Caroline Webb

Yeah, yeah.

Pete Mockaitis

And do you have a final challenge or call to action that you’d issue to folks seeking to be awesome at their jobs?

Caroline Webb

That’s a good final question.  I think that the challenge, or the opportunity, let’s say, that I will put in front of people is just to notice when you are focused on what you can’t control and to remember that you are going to potentially miss the things that you can control, and that there’s an enormous amount of power in saying, “Okay, I know that this or this is not great right now, but what is there that I can control?”  There might be one of those smallest first steps that you can take that is in your control; there might be something that’s familiar to you or that you know for sure that enables you to take that step.
And it might be that you can control your attitude, even when everything around you is just incredibly annoying.  You can decide to control your attitude and decide what your attitude wants to be.  You can say, “Okay, this is all terrible, but what can I choose to learn from this?”  So I think it is that opportunity to focus on what we can control, rather than things we can’t.  And that makes a huge difference to how every day feels.

Pete Mockaitis

Okay.  Well, Caroline, thank you so much for taking this time and sharing these perspectives.  It’s so, so useful and I can’t wait to do some of them myself right away, from building the cues to ensuring that even if 10 to 20 minutes of slightly raised heart rate doesn’t make me feel like a macho man, it makes a huge impact for my energy.  And so, all this good stuff.

Caroline Webb

Wonderful, wonderful.  Thanks for the conversation, it’s been great.

232: How to Be a Better Leader by Being More Positive with Brenda Bailey-Hughes

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Brenda Bailey-Hughes says: "You do have the power to choose your thoughts... to choose what you see within your day... so choose very wisely."

Professor Brenda Bailey-Hughes explores the scientific connections between positivity and being a better performer at work.

You’ll Learn:

  1. The real science behind the power of positivity
  2. How to halt compulsive worrying
  3. Power words for positivity

About Brenda

Brenda Bailey-Hughes teaches communication and leadership skills at the Kelley School of Business undergrad program. She also teaches global leadership and emerging markets for Kelley Direct, the working professionals’ MBA program.

She’s authored 8 LinkedIn Learning courses. She specializes in communication training  and coaching for Fortune 500 executives –  such as P&G, Samsung, Cummins, and John Deere.

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231: How to Stay Motivated and On Track with Ed Latimore

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Edward Latimore says: "You have to find something that motivates and moves you internally. Otherwise, you're at the mercy of the world."

Professional boxer and physics student Ed Latimore teaches how to stop caring about what other people think and stoke the fires of motivation.

You’ll Learn:

  1. How human behavior is subject to the laws of momentum
  2. How to find motivation when it seems elusive
  3. Why it’s better to focus on the process rather than the outcome

About Ed

Ed Latimore is a professional boxer, adult physics student at Duquesne University, a veteran of the United States Army National Guard, chess player, and author. Millions have learned from Ed’s insights at his blog, “The Mind and Fist” at mindandfist.com. He’s also very active on Twitter @EdLatimore.

Items Mentioned in this Show:

Pete Mockaitis
Ed, thanks so much for joining us here on the How To Be Awesome At Your Job podcast.

Edward Latimore
Hey, thank you for having me. I’m always grateful whenever someone reaches out and decides to listen to me talk for 45 minutes or an hour, so. You know, I never listen to myself on these podcasts because I’ve been listening to my voice for 33 years now, and I certainly don’t want to voluntarily hear it played back at me. But when people seem to get value on listening to things that I come up with on the fly, so I hope you pull out some great stuff from me, man. I’m excited.

Pete Mockaitis
Oh, I hope so, too. And I’m excited too. And I think we’ve got a lot of little gems to share. And so, I got a kick out of it as we were doing the research here, learning a little bit about you. And a fun fact I discovered there was that you used to be afraid of being outside during lightning and storms. Can you give us the backstory and how did you overcome this fear?

Edward Latimore
You know, I don’t really know when the fear started, but I’ll tell you what, the things that people are afraid of, a lot of times they say, “Well, what you don’t understand you fear,” something like that. I used to be obsessed, I mean, I’m still obsessed. The only thing I’d ever go to grad school for is meteorology, and I really used to be obsessed with the weather all the way back as a kid.

I guess at some point that obsession got me terrified at being outside during severe weather, specifically lightning. And I can tell you stories of when I was a kid running, and burning myself up running, tripping and falling, because when you’re in a rush you hurt yourself. Or even like I had a girlfriend once, and we were outside, and lightning came out and I ran off and left her someplace.

It was a serious thing for a while. And then what ultimately got me over it was enlisting in the military, and I don’t know if you’ve served or not, or you went to basic or anything. Well, when you go through basic, you do what they say. You don’t jump out on, you don’t want to break ranks, as they say. And there were a few times, because I did my basic training at Fort Leonard Wood in Missouri, and then the weather in the Midwest, I mean, that’s plain rowdy.

And we’re marching and there’d be storms overhead, and I’d be like, “Well, I can’t break rank because I’m not going to go crazy and get in trouble.” So, I would march through there and I was getting better and better. And then we have these things during basic training called FTX, the field training exercises, three of them. For the last two, which are the longest ones, one for our overnight which I think is like a two-day march overnight, and another is a week out in the field.

Both of those were like some of the worst storms Missouri had seen. In fact, the second one broke the record for 24-hour rainfall because of how intense it was, and I was out there the whole time. And at that point, I was like, “Well, I’m still here. I’m not dead.” I know the odds of being struck by lightning but that’s why they’re called irrational fears because they go against what you rationally know.

And since then it hasn’t really bugged me, so that’s how I got over it before a long time. And it’s like a joke, people knew for like eating popcorn all the time and being afraid of lightning. Like those are my…

Pete Mockaitis
Some claims to fame. Oh, that’s good. Well, so now, you’re getting some more fame in interviews and such because you got a book out here called Not Caring What Other People Think Is A Superpower. And I love the title so much, it just resonates with me like, “Yes, I concur wholeheartedly.” So, tell us, kind of what’s the main idea behind the book and why is it important?

Edward Latimore
Well, the main idea behind the book, so a lot of people will find me, you know, I won’t even walk you through the process, maybe we’ll get there. But the main idea of where this process came from and what it built, it built a collection of essays in the areas of my life where when I went from being, because I spent a lot of my 20’s just kind of a mess and a stumper, and I’m certainly not there now, and it was a conscious decision.

And part of that decision was deciding that I no longer cared about the appearance that I was going to have. Because I think a lot of times people want to change, and it’s not always laziness. A lot of times you’d kind of become a slave to the image you create within the social circle that you run with. And I decided that no more, I was not going to be the guy that was known for drinking heavy and being crazy and blacking out. I was not going to be known as the guy who was always working on something but never finished it.

I wanted to be the guy. I wanted to be a disciplined person. I wanted to be a guy with a stable, loving relationship as opposed to running around and chasing different kinds of women as my free time. So, what I did, I made a lot of key, hard changes too, because we’re not talking like, “Okay, some gradual change.” No.

One day, after a hard day and night of drinking, I was like, “No more.” I stopped the boozing. I was like, “This girl was definitely my girl. I want to be with her.” I really devoted myself to my academic studies and my boxing. I’ve been boxing at that point. And those are really the main points in the book, is that when you decide you want to be different, you’re going to have to stop caring about the person you are now.

You’re going to have to let them go. You’re going to have to have that ego death which is analogous to an actual death and then you get reborn which is analogous to a process that doesn’t happen. But you do get reborn and you live a different life. And then sometimes I do, I look back at how I lived and how it was, and I think like, “Man, am I dead right now? Did I die doing something really stupid?”

Because my life is so different than the projection it was on that I’m so grateful, but sometimes I feel like I must be in heaven, not because things are like super great or anything. They certainly are. But because they’re so different than the trajectory I was on, and that is because I decided to make changes. And that’s what the book is about, the areas of my life where I focused on making changes that I felt were most important – changing the standards, changing how I worked, change in the relationships, change my relationship with alcohol and time, everything about that. Those are like some of the main ideas in the book I discussed.

Pete Mockaitis
And I love what you said there in terms of it’s sort of like a two-parter there. One is you said, “It doesn’t matter what other people think about me and who I am and the character I was supposed to be based on if you associate, ‘Hey, I’m a boxer, therefore I must not play chess or be into physics.’” Like those are just false assumptions. And you say you’re going to do your thing that you’re going to do, so that’s really cool.

And I dug, you know, this kind of harkens back to we had Tom Bilyeu back in episode 209 talking about your identity is hugely powerful, like who you say you are as the kind of person you are, and thusly things just flow from that. So, did you have like a particular statement in terms of, “Who I am is this”? Or is it more just sort of, “Who I am is the kind of person that does this and does not do that”?

Edward Latimore
You know, I never formalized it in any sort of way, and I don’t think most people do. What I think is that human behavior is subject to the laws of momentum. I always think in terms of physics. Human behavior is like momentum. I mean, the more you do a thing the easier it is to do the thing next time. And, pretty soon, you have a habit and it’s just on autopilot.

I think about, for example, I used to make it a point to be done with practice by like 7:00 o’clock so I could go sit on the barstool. As comical as that sounds, you think about these guys that were sitting on barstools, these old men and just drink, I know it wasn’t quite like that, but my whole day was centered around, “We got to make sure that happens.” Right?

And it’s so weird even discussing it now because that seems like such a conscious choice, like, “All right, man, you’re going to go to practice and you’re going to go drink.” But it became who I was. It became who I was to the point where I made sure I knew where I was at. Where I was living, I had like three or four friends, and on different nights in a week, like I knew who could come out, who wouldn’t. I always had a person to be with, always had a person to go to because I felt like now I’m reinforcing the image that I just come to play.

Like I’m the guy to go see if you want to go out to the bar, right? He’ll always be down. And maybe some nights I didn’t want to go but it didn’t matter because now that’s my identity, now that’s what I built, and now everything I do on a small, in a micro level, it’s going to reinforce it.

Pete Mockaitis
Yeah, that’s powerful. And in a way, it’s funny because on the one hand, someone might say, “Well, that’s sort of a stupid identity. Like, why would you want that to be your identity?”

Edward Latimore
Right.

Pete Mockaitis
But on the other hand, it’s doing something for you. It’s like that is encouraging to people. It’s like, “Hey, that’s a friend that I can count on. That’s someone who’s fun. That’s someone who is interesting. That’s someone who is free,” you know.

Edward Latimore
People always forget that. Now it’s like a big meta-lesson when you are looking to try to understand a person. Every habit or every stupid choice a person makes that we see is destructive, at some point the person looked at it and went, “This is a good idea.” And they didn’t do it from a point of like, “Oh, man, let’s go be crazy and have a good story.”

Like, they did it because at some point it got them a benefit. And then when the benefit was no longer there, they’re at the point of diminishing returns or whatever, they still had to deal with the negative externalities of those choices and they forget that. And I forget that. Everyone is cool to be that guy when you’re like 19, not so much when you’re 26. But when you aren’t thinking and you just operate on habit, then you’d be surprised where you can end up.

Pete Mockaitis
Certainly. Well, so then, I’d love to hear, then, since you’ve sort of experienced both sides of things, what are some of the standards that you’ve set for yourself that have just really paid tremendous dividends in terms of because you say, “Hey, I’m the kind of person who does this”? And those activities and habits have just been tremendously beneficial and fruitful for you.

Edward Latimore
So, the big huge ones or like anyone can see, if it isn’t obvious in the conversation or when you read my book. I make sure I state it explicitly now is that I’m coming out of four years of sobriety.

Pete Mockaitis
Congratulations.

Edward Latimore
Thank you. That made a huge difference because that forced me to change. There’s like that keystone, that linchpin, right? You change that, the rest of your habits are going to fall in line with it. And that was the one thing for me. I changed that and everything else fell in line, right? It was going to the gym. I’m a pro boxer, I don’t need that. It wasn’t my studies. It wasn’t dealing my friendships better, no, or my relationships. It was taking care of that, and that’s the big macro idea, like the main one, the linchpin. I changed that.

On a personal level, what has made the biggest difference, because I’m always now in this kind of… I always feel things, right? And they don’t talk about this a lot when they talk about sobriety and what to do and what you’re going to experience. But a lot of times, when you are constantly drinking, you never learn to deal with your emotions because everything is like, “Let’s celebrate, want to drink. I’m depressed, let’s drink.” Right?

“Let’s meet up with friends. Let’s drink.” “Oh, man, my friend just says some mean shit. Let’s drink.” Right? So, there’s always a response. And when I got rid of that I was not only forced to deal with my emotions in the present because I’ve always been terrible with that, but I’ve gotten so much better, thank goodness. Not only because of being forced to deal with and forced in the present, but because of the relationship I developed, and that I still have with my girlfriend now, I’ve learned to communicate and express my emotions.

I’m not like whining or anything like that but I’m very much aware of when I say or do a thing, how that thing will be perceived. Now, whether I kind of calculate what the cost benefit of listening to certain reactions is, but now I’m aware of it. Just amazing how not aware you are of things when you constantly have what I called the fog of inebriation on. When you get rid of that, you’re like, “Whoa, we’re all good.”

So, emotional communication on a personal level, and that’s helped me really deal with people better and my relationships, and on a bigger level, get rid of the alcohol. There’s no other way, shape or form around that one.

Pete Mockaitis
Okay. Well, that’s great, and congratulations on progress there, and that’s great stuff. And so, I want to hear a little bit now, I guess, in those moments where the rubber meets the road, it’s like you’ve set forth a resolution, a goal, and then the moment comes where you got to do something, whether it’s sending email to start networking for a job, or go to the gym, or make a healthy meal, or whatever it is. You say, “This time I’m going to be doing this resolution.”

And then people often fall short. So, you’ve got some champion habits and discipline and motivation. Can you walk us through, how do we tap into big motivation and kind of power through when we just don’t feel like it?

Edward Latimore
Okay. So, the thing about motivation, what’s really important is that you need to, one, get in touch with the reason you’re doing a thing, or rather the thing that makes you excited. For me it was always to be better than myself or my old self. I always like learning and mastering a new skill. I mean, that’s why I got into boxing and that’s why I’m studying physics of all things I could study, right? Because I want to see, “Am I good enough to do it?” And that’s, for me, personally.

Some people are excited about money. Some people are excited about attention. Some people are about making someone jealous. You know, get away from the good and bad, just think about what makes you act. And we can use that as kind of the emotional coal in the furnace of action, right? And that’s really important.

In terms of making things happen after that, the consistency, you kind of have to separate yourself from yourself. You got to look and go, “Okay, if we’re going to like run every day for three miles because we’re training for a 5K,” and that’s miserable. It is not going to be enjoyable especially if you don’t do that every day, and that initial pain will kind of make you want to shy away.

Well, first thing you got to remember, you really want to look good. Let’s say that’s your need, you want to look good with your shirt off. So, that’s like what’s going to get you out there. What’s going to keep you coming back after the pain, after all the hurt, is you’ve separated yourself and you said, “Okay, that guy, that person I was, who maybe did not look good with this shirt off, I’m not going to be him and I’m just going to keep chipping away, chipping away, chipping away.” And that comes with a time perspective. There’s other things that go into it, you’ve got to remember some things take a long time.

A lot of people will get so fixated on this idea of instant gratification or things coming quickly that it just derails them and eats them away when they see that, like, “Oh, I’ve been running for a week and I still can’t see my abs.” Well, no, you just keep at it. And what it’ll keep running along with that motivation, measuring little tiny improvements. If you can get a little quick success, I wish I could remember where I read this because I tried to Google it, so it makes me think maybe I made it up, but it sounds reasonable.

One of the reasons why children stick with piano, or apparently more children stick with piano than the violin. Why? Because it’s a lot easier to make the piano sound good. You grab a quick success, and you’re like, “If I’ve done that I can get some more successes.” And I’ve tried to learn to play the violin. Man, that is not cool on your neck, right?

It takes a long time to make the violin sound good, much longer than it takes to make the piano sound good. So, if I’m a kid, and I’m going to get excited, I’m going to be drawn to the piano, not because it’s easier, don’t focus on that, “I’m going to stay with the piano because I got a quick win. I immediately saw the results of my efforts.”

So, no matter what goal you’re trying to get towards, whatever thing you’re trying to improve, whatever you want to make, the rubber meets the road, you got to break it up into these little measurable points, little goal points. I mean, . . . “Okay, I see it’s working and I see it’s getting me a little closer. Now I’m not so discouraged.”

Because when people decide college is the worst, not at the beginning, not at the end, it is that middle where you’re too far long to see, that you’re too far long to quit but you’re not far enough along to see the end yet, so you got to have something to measure your goals and something to drive you along and to keep measuring them.

Pete Mockaitis
And I really like the way you really kind of kick it up a notch there when you talked about identity and standards, when you say, “I’m not going to be that guy who’s fat,” or whatever, instead of going to be this. And so, you’ve sort of taken identity and to put like the anti-identity on it, like, “I’m not going to be that. Instead I’m going to be this.” And you want to get a measurable improvement so you kind of build that motivation and keep it going and flowing.

And you’re right, I think it’s tricky there to merely think clearly about how are we going to measure the progress because it’s like, “I still can’t see my six pack. I still can’t see my six pack. I still can’t see my six pack,” isn’t really encouraging. But if you could say, “You know what, last time, when I ran one kilometer in this 5K training,” to use the metric system, “I was dead and gassed and fell to the floor.” I don’t know. “Whereas this time I was okay and I felt like I could go another half kilometer and it was all right.” And so that’s something. You can count it and celebrate it.

Edward Latimore
Not only that like maybe one day you go, “Oh, man, I got to use another hole in my belt.”

Pete Mockaitis
There you go.

Edward Latimore
“Oh, that’s cool. Yeah, I’ve improved.” So little ways you can see the improvement, because everyone starts out fired up. I think people kind of lie to themselves about what fires them up because it sounds better, it sounds politically correct. No one wants to say, “I want to look better so I can make someone jealous.” Look, man, if that’s why you want to look good, that is all fine by me because the benefit you’re going to receive is going to outweigh any type of negative.

It will eventually, or I hope anyhow, you’ll get past that. But once you have the motivation fired up to keep that going, yeah, you’re going to measure the goals. And those little goals, it’s like throwing another coal in the fire, throwing another coal so it burns long enough to keep you moving along.

Pete Mockaitis
And I like what you said in terms of you got to tap into the thing that makes you excited. And I think part of – as I reflect on my own failures – the challenge there is sometimes you tap into something that get you kind of excited, it’s like, “Oh, that’d be sort of nice, yeah.” The metaphor I liked, we talked about the coal in the fire, it’s not really like inflamed, you know. It’s not like full strength, so, maybe you could give us some guidance here. How do you know if you’ve zeroed in on it? Like we talked about making somebody jealous. I mean, in a way that has its own risks because you might do all the stuff and then they don’t care.

Edward Latimore
And then you’re like, “What happened?”

Pete Mockaitis
Like, “Yeah, you got a great body. I still don’t care.”

Edward Latimore
“Pay attention to me!” Yeah, it didn’t happen. You know, if I was to say, “Well, how do I know I’ve zeroed in on it?” I knew that it was physics for me because my story of how I ended up studying physics, I was originally going to study math and then I enlisted into the military so I could get money for school, that’s my reason.

And as part of that training for my AIT, my Advanced Individual Training, my military occupation and specialty – boy, I’m using the acronyms and now I see why the Army has so many of them – I decided that I was going to become a 94 ALPHA. And what that required was going to something called BMET, the Basic Mechanic Electronic Theory. It’s a six-week course, class is, I think, 8:00 to 5:00 every day in Fort Lee, Virginia.

And there you learn the basics of electronics and repairing all that. And I said, “Wait a second. I think I want to be an electrical engineer.” So, I went back, I came back and I went and I studied, and I took the classes, gone into engineering and part of it is physics. And then I went and did the experiment with kinematic equations where you have to figure out where something is going to land based on just the influences of the initial velocity and the angle and gravity, and it landed where it was supposed to land.

And that fired me, I was like, “Wow, that’s like magic as silly as that sounds,” because I had this idea in my mind…

Pete Mockaitis
You know, you predicted the future. That’s exciting knowing what would happen.

Edward Latimore
Right. That’s so exciting to me and I think that’s why I like the weather as well. That’s what fired me up, I was like, “Wow, that’s like a sense of wonder. I really want to know how this works for everything goes.” And, for me, that’s what drove me. It was this sense of, “Huh, this is just cool.” And that sense of learning how things worked carried me through my physics classes.

Because if I was just in there for money, for example, I’d be like, “Oh, I got it but I’m want to be a trader or something, man. There’s more money there somehow.” Or if I was just in it, “Well, cool.” I’d be like, “Man, nobody cares about physics. Listen to me.” No, but I’m there because I like learning about the universe.

Pete Mockaitis
Okay.

Edward Latimore
So, with that, my story and we take that to general boom, right? You got to have something that touches you deep enough to where you would do it if no one else cared, if there is no one else around, no one looking. I tell guys, when they come into boxing gym, and I say, “You make sure you have a reason you’re doing this sport that no one can take from you because you’re not going to make a lot of money, if you make any money at all. You’re going to be hurting and you’re not going to feel like coming but you’re kind of got to because the other guys are hopefully doing the same. You got to compete.”

Your friends probably won’t care. Most people won’t care. And you’re going to be looked at a certain way by society, for better or worse, that can, once again, mostly negatively, at least it was my experience, influence how you see yourself. So, what are you doing it for? Well, I did boxing because I like the mastery. I like learning the thing, and no one can take that away from me just like no one can take away that sense of wonder I have when I understand, for example, the significance of the center of mass in a binary star, or I understand why the potential of a conservative field should be zero.

You can’t take that away from me. So, you’ve got to find something that no one can take away from you, or, more importantly, no one, or to put it differently, no one can deny you. Like we were talking about that jealousy thing. Well, what if they don’t care? What are you going to do? Stop? Right? So, while it’s a great initial, put a big hunk of coal in the fire, the coal to keep is sustained that touch deep, that burn best maybe, those are the ones that no one can take out the fire. No one can take away from you.

Pete Mockaitis
I like that. I like that. And can you give us a final thought maybe on confidence in terms of you’ve entered some situations that are kind of scary, right? I’m sure you’ve overcome some fears along the way. What are your pro tips for making that happen?

Edward Latimore
You know, if you’ve got some time you take the Mithridatic method where you expose yourself to a little bit of danger over time and you build up your tolerance. If you don’t have that and you’re someone who’s probably in an area where you need to perform, or you need to protect, or you need to defend, the best thing I would tell you is to remember that the worst thing that’s going to happen in a situation is you’re going to die, right? And that sounds crazy because that’s what people are afraid of.

But when you see situations like that it puts most things in serious perspective like public speaking, for example. If the worst thing that can happen is you’re going to die and you consider the chances that you’ll die speaking, and you can really do this, you can go, “Wow, okay, so I’m not going to die for talking to these people,” you can relax and you might even laugh a little and lighten up and laugh at how silly you were.

Or you want to go talk to some like girls, if you’re freaked out about that. And remember, the worst thing that can happen is they can pull out a gun and shoot you. What are the odds of that happening though, right? You’re going to walk away from the encounter with your life and with some lessons too. So, that’s my tip for confidence, and really how I got it for lightning, too, is when I realized, “Well, I’m still here, and the odds of me disappearing or the odds of me being struck by lightning are so low that I just need to not think about it.”

And I’m not saying that’s easy. You kind of got to experience some rough tumbles for you to go, “Wow, I’m still here. It’s not going to kill me.” But that’ll be my biggest secret to confidence, is remember, the worst thing that can happen is you’re going to die.

Pete Mockaitis
Well, so I like that system. So, let’s see, the worst thing that’s going to happen is you’re going to die, and then it is extremely improbable that’s going to happen so you can laugh it off, so that’s a nice little mental pattern. I guess, I’m thinking, let’s imagine that speaking example, you think, “Okay. Well, the worst thing that’s going to happen is I’m going to die. That’s not going to happen. But what’s more likely is that they’ll think I’m really stupid, and that I am not management or executive material, and I’ll stagnant in my job or get fired, and not reach my dream.”

So, I think that we can quickly recognize, “Okay, I’m not going to die but something else really bad that I don’t want to happen can happen.” So, in the mental gymnastics of that sort of, “How does Ed fight back?”

Edward Latimore
Ed remembers and Ed always focuses on the process. You tricked me into referring to myself in the third person, man. But, yeah, a lot of times what we fear, we’re going to be more concrete about like that public speaking example, and they might think, “I’m immaterial for management all of a sudden.” Well, how badly do you want to be that material? You do want to be an executive, right? And they’re going to decide you’re not worth it.

Well, here’s what you do get out of this. If you’re focused on the process not the outcome, you get a lesson, you get to learn, “How can I be better because this terrible thing happened? And I didn’t get the result I wanted but I’m learning what I can learn from this to come back.” You know, a lot of our fears and the reason we’re not confident about situations because we get so focused on the outcome and we neglect the most important part – the process.

Because, remember, this is going to blow your mind, man, because it blew mine when I thought about it real tight. You can’t control the outcome. No matter how well you prepare, crazy things happen and all your preparations could be thrown out the window. And you’d be like, “What happened? How did it go this way?” Or someone could just decide to pull power or something and override whatever the work you did, and you’re like, “Man, that’s messed up, that’s crazy, that’s corrupt.” Yeah, but that’s life.

What you can do, what you always have control is the process and how you prepare, how you learn, how you see a situation. So, if you always remember you’re going to get some kind of lesson, whether the outcome is what you wanted, if you get some kind of lesson from the process, that should quell a lot of your fears because you’re going to be focused not on achieving, which is always good to focus on, or rather achieving is always a good thing, but the process of learning so you can always improve and get better even if only by an infinitesimally small amount, it’s still better than you were before.

And so many people don’t focus on it. They get so caught up in, “Did I get it?” or, “Did I make it? Did I get a score?” Okay, yeah, I mean, those are all fine and dandy and that’s how we measure the world, but I know that, ultimately, I don’t have control over that. I only have control over what I process and what I can do. And I think, if you can remember that, then you can kind of be confident there.

Pete Mockaitis
That’s good. That’s good. Well, tell me, Ed, is there anything else you want to make sure to mention before we shift gears and talk about some of your favorite things?

Edward Latimore
You know, I just want to reiterate the process and the internal portion of any goal or any activity is so important, that’s why I stress, and some of the kids I may tutor or teach boxing stuff to, that I always stress, “Find a reason that people can’t take away, and focus on the process. These are all internal things. And you have to find something that motivates and moves you internally. Otherwise, you’re at the mercy of the world.”

Pete Mockaitis
All right. Perfect. Well, now, can you share with us a favorite quote, something you find inspiring?

Edward Latimore
I don’t know any quotes in particular. But I’ll tell you what, I love listening or I love the book The Art of Learning which is like I’m not affiliated at all. It’s like years old. I don’t even know if you’ve read it. Have you ever read it?

Pete Mockaitis
Is that Josh Waitzkin?

Edward Latimore
Yeah. Yes, I love that book because he breaks down how he learns and what he learns from it in a really interesting way. He shows how his mentor and physical activities influence his emotions and vice versa, and the most motivating idea. I tell people I love that book. I love that book. You should read that book. Because if you can get any kind of control in how you think and how you react to a situation, you’ve got something to work on.

You have something to interrupt the habit. Anything. And I think that will make a person more aware of how they go about doing things. And it’s only when you become aware of something that you can start to work on it and influence it. So, yeah, I don’t remember a quote but I would say everyone should read The Art of Learning.

Pete Mockaitis
That’s good. Thank you.

Edward Latimore
And my book, but definitely The Art of Learning.

Pete Mockaitis
That’s good. And how about a favorite tool, something you use often that helps you flourish?

Edward Latimore
Oh, man. Let me see, I’ve got two that immediately came to mind.

Pete Mockaitis
Well, we can use two. That’s fair.

Edward Latimore
Okay. So, note cards. You can’t see but there’s like two or three stacks of unopened, plus the ones I’m using now, while I study. That’s my favorite tool. Period. And I know it’s a little old-school. I know there’s like Trello and different apps like that where you can write it digitally. But there is something to be said about the physical connection of writing notes and going back through them later and flicking through them and just seeing that. So, yeah, note cards to learn, note cards to jot out ideas for. For posts, I put it on my site. I love note cards.

Pete Mockaitis
All right.

Edward Latimore
The other thing, the other tool is explaining things to people who are not necessarily from that discipline and making sure they understand it. Because if I can make someone who – because my girlfriend who does work in International Studies. If I can get her to understand that the Broglie wavelength and why physical things have a wave-like characteristic, then that means I understand it because she has no clue.

But if she goes, “Yeah, I guess I get that,” that means I did a good enough job of breaking things down. And I think that’s called the Feynman technique of explanation maybe. So, those are my two favorite tools – note cards and the Feynman technique. If it wasn’t for that, well, boxing, writing, physics, who knows where I would be. It’s helped me learn so much and I think it’s a very powerful tool for anyone who are looking to add new skills or develop or create something new in their lives.

Pete Mockaitis
Oh, cool. Thank you. And how about a favorite habit, a personal practice of yours that makes all the difference?

Edward Latimore
I am really a big fan of waking up early, and not so early that like I’m not one of those guys that’s up at like I’m referring to Jocko Willink. But he’s always up and he flashes his watch, and I’m like, “Man, thank goodness you are protecting our country, man, because I love getting up early but I could never do it.” But I do like to beat the sun up. That’s like my goal no matter what time of year it is because I really think there’s something magical about those hours.

And I know that’s like the most unscientific thing but I really think that if you can learn to be productive when most people aren’t, you’re automatically going to just look at the world differently. If you know that you’re up at 5:00 o’clock working on maybe you want to write a book, or you want to learn a new language, or just running because you want to improve your health, and you’re out and you know that most people are asleep, that’s going to change over time how you see yourself relative to the world.

You’re going to go, “I’m a person. I’m a different. I’m willing to put the work in. I know that I can get past not only where everyone else but where I am now because I’m willing to do something that I can look around and see most people aren’t willing to do.” And that’ll give you confidence. That’s another source of confidence.

Pete Mockaitis
And, tell me, is there a particular nugget or piece that you share that really seems to connect and resonate with folks? They retweet you, they quote you, they start taking notes when you say it.

Edward Latimore
My most popular tweet is something I just said just combining my life experience and making a joke, but I guess it was a good point. And I always tell people, because the crackheads will work four days straight to get enough money to get high. And if a crackhead is willing to put that kind of effort in, how are you working on your goals? What are you working towards? Do you want to get outworked by a crackhead?

And I was just joking but that turned in, and it’s really blown up. And I guess it is true. What I did is put it in a different way than people were expecting and, “Don’t get outworked by a crackhead.”

Pete Mockaitis
Well, I could see why it’s re-tweeted because it’s just so original. I cannot conceive of a quote I’ve heard that’s similar. I guess there’s that ancient, what is it, a riddle, or allegory or an illustrative tale. A fable, that’s what I’m looking for. The word is fable. About the guy who puts the person’s head in the sea, and then says, “What did you want?” “I wanted to breathe.” “Oh. Well, then, you’ve got to want your goals that bad.” Well, I mean, you stated it much more succinctly and delightfully so I’m going to go with the crackhead instead of the breathing underwater fable.

Edward Latimore
Don’t get outworked by a crackhead. And you know what’s funny, I’ll tell you about where I came from. You know, I grew up in the projects, and I remember one day we were out, it was like 9:00 in the morning, I was like nine, maybe ten. And we were on our way to the bus stop, me and my sister and my mom, and there were these two junkies.

I remember they came scuttering by, and my mom said, “Yeah, I haven’t seen these ones. They’ve been out for like three to four days straight chasing that rock.” And that always stuck with me for years. And so, one day I just combined that to some hard work, and really, yeah, people get the idea, “Don’t get outworked by a crackhead.”

Pete Mockaitis
Right. Thank you. Well, Ed, if folks want to learn more or get in touch, where would you point them?

Edward Latimore
Definitely my website www.EdLatimore.com, and my Twitter handle EdLatimore. Those are where I’m most active.

Pete Mockaitis
All right. And do you have a final challenge or call to action you’d issue to folks seeking to be awesome at their jobs?

Edward Latimore
Yeah, there’s probably something you’re putting off right now. I’m speaking loud like I’m talking to a group of people, I just realized. But, yeah, there’s probably something that you’re putting off right now that you know will make a difference. And usually the more you put it off the bigger difference it’ll make. So, whatever you’re putting off, look at it and then go, “Okay, I’m going to go and get this done. Whatever it is.”

It might be something personal, it might be something business, but whatever it is, do it and see how your life improves. Maybe it improves by a bigger margin than you thought, maybe by less. But the point is, now it is done and you’re able to look at it, and go, “I did that.” And that builds confidence. We keep going back to that confidence idea. That builds confidence that you can get things done, and that you’re not a slave to procrastination.

Pete Mockaitis
Awesome. Well, Ed, this has been a whole lot of fun and insightful and enjoyable, so thank you for taking this time, and I wish you tons of luck in boxing, in physics, in chess and all the stuff you do.

Edward Latimore
All right. Hey, thank you for having me, man. I really appreciate it and very grateful, like I said, for anyone who takes the time to listen to me ramble about some of my ideas.

223: Becoming Happier at Work with Dr. Annie McKee

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Annie McKee says: "If we're not happy at work we're not going to be happy anywhere else."

Famed executive coach Annie McKee makes the case linking increased happiness to increased work performance…and shows how to improve both at once.

You’ll Learn:

  1. Best practices for more happiness at work
  2. How following your “shoulds” can undermine happiness
  3. Key clues to help discern when something’s wrong at work

About Annie

Dr. Annie McKee is a Senior Fellow at the University of Pennsylvania where she teaches and is the Director of the PennCLO Executive Doctoral Program. She is the bestselling coauthor of three successful books published by Harvard Business Review Press: Primal Leadership, with Daniel Goleman and Richard Boyatzis (2002); Resonant Leadership, with Richard Boyatzis (2005), and Becoming a Resonant Leader, with Richard Boyatzis and Frances Johnston (2008); and is the author of Management: A Focus on Leaders (Pearson/Prentice Hall 2014). She advises leaders around the world, and is a regular contributor to Harvard Business Review

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