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KF #20. Interpersonal Savvy Archives - Page 9 of 11 - How to be Awesome at Your Job

May 15
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155: Managing Defensiveness for Stronger Collaborations with Jim Tamm

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Jim Tamm says: "Anytime we get defensive, we are becoming ineffective."

Jim Tamm shares how managing defensiveness ensures collaborations remain cool and effective.

You’ll Learn:

  1. Why managing your defensiveness is a hidden key to effective collaborations
  2. The 3 biggest drivers of defensiveness
  3. How to stay curious – instead of furious

About Jim

For 25 years Jim was a judge dealing with collective bargaining disputes. He has mediated more school district labor strikes than any other person in the United States. Now he teaches collaboration skills in the Talent Development Program at Harvard, the International Management Program at the Stockholm School of Economics and the Leadership Academy of the University of California. His book Radical Collaboration has been on Amazon’s top seller lists for collaboration, negotiations, and organizational psychology books for 11 years.

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Apr 14
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143: Tackling Problematic People & Behaviors with Dr. Janie Fritz

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Dr. Janie Fritz says: "You build your understanding of other people like a web or a tapestry. And the more you weave the threads, the stronger it becomes."

Communications professor Dr. Janie Fritz gives some pro-tips to reinforce positive behavior in the workplace and minimize the power of the negative.

You’ll Learn:

  1. How negative behavior takes a toll on the workplace
  2. Practical ways to build better colleague relationships
  3. Tactics for dealing with bully bosses

About Janie

Dr. Janie Marie Harden Fritz is a professor of Communication & Rhetorical Studies at Duquesne University. She studies communication in the workplace, exploring how professional civility and incivility affect productivity and relationships at work. She is the author of Professional Civility: Communicative Virtue at Work (Peter Lang, 2013) and coauthor or coeditor of several others. Her most recent work focuses on the intersection of professional civility and leadership practices.

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Apr 05
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139: Dealing with “Schmucks” in Your Office with Dr. Jody Foster

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Jody Foster says: "A lot of the interventions for adults are almost embarrassingly similar to the interventions for children."

Psychiatrist Jody Foster offers handy categorizations and pro tips for handling the distinct kinds of difficult people in your workplace.

You’ll Learn:

  1. How to spot and deal with 10 personality types prone to being difficult
  2. Key rules of engagement in the workplace
  3. Pro tips on how to confront someone or something in the workplace

About Jody

Jody J. Foster, MD, MBA is a Clinical Professor of Psychiatry in the Perelman School of Medicine at the University of Pennsylvania, Vice Chair of Clinical Operations for the Department of Psychiatry in the University of Pennsylvania Health System and Chair of the Department of Psychiatry at Pennsylvania Hospital. She attained her masters of business administration, with a concentration in finance, from the Wharton School at the University of Pennsylvania.

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Mar 27
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135: Engaging the Zombies at Work with Andrew Sherman

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Andrew Sherman says: "Everyone wants to have something that they did that helped... that's a great story to share at dinner."

Law Partner Andrew Sherman talks about the crisis of disengagement at work, along with approaches to beat apathy and disconnection in the workplace.

You’ll Learn:

  1. How to use Gallup’s numbers to improve engagement in the workplace
  2. Andrew’s three Cs for teambuilding
  3. Insights from the “How was your day?” test

About Andrew

Andrew Sherman is a partner at Seyfarth Shaw LLP, an adjunct professor at both the University of Maryland and Georgetown University, and a prolific author with nearly 30 books to his name. He has also served as an advisor to Fortune 500 companies, and has been featured on CNN, NPR, The Wall Street Journal, Forbes, and many others.

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Jan 06
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103: Extreme Integrity with Chris McGoff

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Chris McGoff says: "Integrity means 'What I say I'm going to do, I do 100% of the time.'"

Chris McGoff discusses universal patterns in human behavior and offers his take on what integrity really means.

You’ll Learn:

  1. Approaches to building powerful alliances
  2. What the word “integrity” truly means–and how to solidify it your team
  3. Fatal patterns to watch out for in the workplace

About Chris
Chris McGoff is the founder of The Clearing, Inc., where he guides organizations to tackle their most complex and high-stake problems. Using his book, “The PRIMES: How Any Group Can Solve Any Problem “(Wiley; 2012), McGoff gives leaders clarity to see the resources they already have available.
He is a business leader and consultant with over 30 years of experience, helping leaders achieve their desired outcomes during the most uncertain times. From mergers and acquisitions to change in leadership, McGoff is passionate about serving the needs of enterprises across the globe.
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