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318: Supercharging Your Mental Brilliance, Energy, and Health with Megan Lyons

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Megan Lyons says: "Every day, every meal, every bite is a new opportunity. Make the most of it."

Megan Lyons, from The Lyons’ Share Wellness, cuts through the clutter of health and nutrition advice to offer simple, powerful solutions to feeling more brilliantly energized everyday.

You’ll Learn:

  1. Surprising insights that come from keeping a food journal
  2. The difference proper hydration makes – and how much water you should actually be drinking daily
  3. How to prepare energizing meals with minimal kitchen time

About Megan

Founder and owner of The Lyons’ Share Wellness, Megan Lyons is deeply passionate about inspiring others to feel their healthiest and happiest. Megan is the author of “Start Here: 7 Easy, Diet-Free Steps to Achieve Your Ultimate Health and Happiness,” a Top 10 Amazon Bestseller in Nutrition. Megan holds degrees and certifications from Harvard University, Northwestern University, and the Institute for Integrative Nutrition, and is a candidate for a Masters in Holistic Nutrition. She lectures widely at hospitals, corporations, and organizations. When she’s not health coaching, you can find her working out, teaching fitness classes, cooking, reading, traveling, and cheering on the Dallas Mavericks.

Items Mentioned in this Show:

Megan Lyons Interview Transcript

Pete Mockaitis
Megan, thanks so much for joining us here on the How To Be Awesome At Your Job podcast.

Megan Lyons

Thanks, Pete. I’m excited to be here.

Pete Mockaitis

Oh, me too. You one time placed second in a crossword puzzle competition. Tell us, how does a crossword puzzle competition work? Is it live, are they all gathered in the same space? What’s the story here?

Megan Lyons

It’s absolutely as nerdy as it sounds, in the best possible way. I embrace my nerdiness. It was a college competition held by Will Shortz, who is the editor of the New York Times crossword puzzle, a famous crossword puzzleist. And he hosted a student competition at my college. And I loved crossword puzzles, I still do. It’s a great way to kind of tune my mind off from everything else. So you just sit there in silence and he gives you a crossword puzzle, and you race to finish it in the most accurate way and as quickly as possible, and then you run down the auditorium stairs and turn in your puzzle, and that’s it. Then they grade it and you win or don’t win.

Pete Mockaitis

It seems like, when you mentioned the racing part, that you can just build a whole movie or a dramatic story out of the event. So, was it like that? Were there hundreds of people in rows and rows and rows of tables, or what was it like in the scene?

Megan Lyons

It was a college auditorium, so there were probably 200 people or so. And you have those little folding desks that come from the side of your chair and then flip over. So it’s not the most spacious atmosphere; everyone’s kind of squinched in together. I guess you could make a movie but there’s a lot of silence going on, a lot of scratching your head, so it might be a bit boring.

Pete Mockaitis

You’ve got to have maybe the montage music, and then the bits and pieces. Well, I’ve never been very good at crossword puzzles. I’m usually pretty good at trivia contests. And so, I don’t know, what’s the key? How does crossword excellence bloom?

Megan Lyons

The skill is in two things. One is repetition. So, you’ll find the same words used over and over and over, and as soon as you can get a little hook, as soon as you’re 100% sure of a word, then you can start using the letters that are there to fill in the rest. And then number two – I have a weird memory thing, where if I read, let’s say, 48 across, and I don’t know the answer, in my mind I still can see the clue. When I look down at the puzzle where 48 across should be, I can still see that clue. So I can keep it all in my brain, which makes me just a little bit quicker.

Pete Mockaitis

That’s cool, that’s cool.

Megan Lyons

It’s fun.

Pete Mockaitis

I love the game Bananagrams, in which you are competing to form your own words with others. Have you played that one?

Megan Lyons

I have played. It’s been quite a while, but you make up words. Is that true?

Pete Mockaitis

Well, I guess if you’re cheating. [laugh]

Megan Lyons

Oh, okay. I think the people I played with must have been cheating, because it was frustrating to me.

Pete Mockaitis

I don’t know why, I looked up words with the letter Q that don’t have a U in them, which has served me so well. And I don’t even know if I’m pronouncing it right – qintar.

Megan Lyons

I don’t know that one.

Pete Mockaitis

I believe it’s an Albanian currency worth half of a lek. And the plural is qindarka. But I might be pronouncing it so wrong. But everyone says, “You made that up.” It’s like, “Please, challenge me.” It is my go-to for a Q with no U, because Ts and As and Rs and Is are plentiful.

Megan Lyons

I love that. If I see it in a crossword puzzle, I will send you a picture.

Pete Mockaitis

Please, that would be so good. So anyway, that’s the crossword story. But you’re also applying your mental skills to another endeavor – your business, The Lyons’ Share Wellness. What’s it all about?

Megan Lyons
Yeah, so it’s about cutting through the junk basically – the fat diets out there, just the diet culture in general, I guess, the conflicting information out on the marketplace. The diet industry’s a $60 billion industry, because everyone’s saying something different. And I want to get to the root of what actually makes people feel better mentally, physically, emotionally. So mainly what I do is one-to-one nutrition consulting for people who want to lose weight, solve digestive issues, increase their energy, basically just clean up their diets and don’t know where to start. But my approach is rooted in several things that set me apart – science for one, positivity for two. I’m not about attacking you, I’m not about feeling bad about your decisions or beating you up for anything. And then bio-individuality is the third one.

Pete Mockaitis

There’s so much to go on right away. So, that’s what struck me about your message, because I do hear a lot of incoming requests from wellness coaches, but none of them have your deep background from data, analytical, research-based stuff, coming from McKinsey. So that was really cool and eye-catching. So first, just because maybe it’s on listeners’ minds – what does the word “bio-individuality” mean?

Megan Lyons

In my mind it means that different nutrition approaches work for different people. So there’s not any one-size-fits-all meal plan, diet, etcetera, that works for absolutely everyone. There are a few things that we can talk about as we go into it that do apply to most people, but if it were so simple that there was one magic diet, everyone would be following it and we wouldn’t have a health crisis on our hands.

Pete Mockaitis

Now, when you say “works”, I’m imagining that in two ways. One is, it works for my lifestyle and my schedule and my kitchen setup and my travel schedule, that kind of thing. It works as, I can fit it into what I’m doing with my life. But then I think there was another dimension of “works”, in terms of – which I want to hear your take on – are you saying that individual bodies, our biochemistry will react differently, and substantially so, to the same inputs? Like I may react to high protein or high fat or whatever completely differently than you would.

Megan Lyons

That’s what I’m saying.

Pete Mockaitis

Okay, alright. Well, that’s intriguing, because I think that there’s a lot of noise and a lot of conflicting views out there when it comes to nutrition. So, do you have any proof points or a study you could point to that says, “Here’s your smoking gun. This is absolutely the truth.”

Megan Lyons

Oh yes. I think if we had five hours, I could fill it easily with this. But I’ll start with one of my favorite examples, which many of your listeners who are in this world, in the nutrition world, might have heard of – The Inuit Paradox. The Inuits are a group of Eskimos in Greenland and they are super healthy. Their mortality rate is very low, their incidence of chronic disease are very low, at least those of them who are still eating their traditional diet. And their traditional diet is basically all whale blubber. They don’t eat vegetables, and trust me, I am the number one preacher of vegetables, so this study kind of pains me to even admit. But they basically just eat whale blubber all of their lives. And if you look at the science, that could be almost impossible to have no incidence of cancer, etcetera, without vegetables and with so much saturated fat. But they’re remarkably healthy.
And then on the other hand, if you look at groups of people that are featured in books like The Blue Zones or incidences of high octogenarians, people who live a really long time – they are mostly eating vegetables. So I think in The Blue Zones, which studies nine, I believe, of these societies – the average meat consumption is 15 ounces per month, which is four to five really small servings of meat per month. So if you compare that to the Inuits, there’s no one right answer.
And then I’ll give you one more, since I love this stuff – a personal example. I got into it initially because of my own journey into trying to feel better, trying to have more energy. But as I progressed I was having some really serious GI issues – some bloating, just discomfort all the time. And I knew, based on knowing my body, that spinach, almonds and oranges were causing these issues for me. And I went to a bunch of GI doctors and they all said, “Are you crazy? Those foods are really healthy. No, no one can have issues caused by spinach, almonds and oranges.” And finally I found a food intolerance test, and the test showed, remarkably, that I was intolerant to spinach, oranges and almonds. And so those healthy foods for most people just were not healthy for my body at that time, and once I took them out for six months, I felt so much better after that.

Pete Mockaitis

Now that’s intriguing right there – that we could have some food intolerances that we don’t even know about, that by purging can yield dramatic results. Megan, how do I get me one of these tests?

Megan Lyons

Yeah, so I’ll caution you that there are a lot of food intolerance tests out there on, and I’ll tell you how to get it. One way is through me, through my practice. I do food intolerance testing, and so if listeners are interested in that, they could just go to my website or email me and hopefully we can put those links in the show notes. But I’ll caution you even before that, that you know your body the best, and if you’re having some kind of issues, it is easy to take a blood test and get a paper that tells you, “Yes, yes, yes, no, no, no.” But the science is still pretty new, and your experience is much more valid than that.
So I already knew oranges, spinach and almonds before I took the test. I just took the test to have some validation, to have some data behind it to justify what I already knew I needed to do for my body. So I always encourage people, try eliminating those things that you think are causing you issues first. If you don’t know, try some of the common triggers. Almost always it’s gluten, dairy, eggs, nuts, maybe even bananas and avocados would be the next. So try some of those before you spend the $500 or more to get a food intolerance test.

Pete Mockaitis

It’s interesting, because as I think about my own diet and experience of vitality, I don’t know if anything at all is leaping to mind. But I think that there could be something lurking, because some days I feel on fire, brilliant, alive, alert, awake, enthusiastic, and then other days it’s just like, “Huh, seems a little hard to do the thinking that is required of this task in front of me.” And I don’t even know what the variable is.

Megan Lyons

So, I would ask you before you do the test, have you ever kept a really detailed food journal?

Pete Mockaitis

No.

Megan Lyons

I would do that. It’s so amazing how much you can figure out just by keeping a food journal for one week. People find the most obvious things when it’s on paper. It’s like, “Oh, duh, of course. Every day after I eat a donut I feel like junk”, or something like that. Even if you’re not really eating a donut – I’m being dramatic – but you’ll notice patterns just by writing it down. It’s just that we forget. It’s not important to remember what I had as a morning snack seven days ago, so I don’t tie that to my symptoms. And with intolerances symptoms can show up up to 48 hours after. So unless you’re writing it down, it’s hard to do that. And Pete, just for you – if you do a food journal for a week, I’m more than happy to look over it and see if I can find anything for you.

Pete Mockaitis

Aw shucks, thank you. I appreciate that.

Megan Lyons

Yeah.

Pete Mockaitis

Okay, so bio-individuality is for real, and we get to the bottom of it with a food journal and / or the food intolerance test. So, could you share with us then, beyond the individuality, and if we had to generalize a bit when it comes to professionals, and I will say, in the United States? Shoutout – thank you, international listeners, but I guess we’re 80% in the U.S. and apparently U.S. has some dietary things that could be a bit different than other nations. So, what are some of the top, top things that have some great evidence behind what we should do if we want to feel more alive, energetic and brilliant every day?

Megan Lyons

Yeah, so I’m going to underwhelm you at first, but when I underwhelm you, if someone says, “Oh my gosh, you’re talking about water” – I’m going to challenge you to see if you’re actually doing what I’m saying. So, there goes the first one, is drinking more clean water. It is so, so, so important. 75% of Americans are chronically dehydrated and we don’t even get the feelings anymore, our body stops sending us signals that we’re dehydrated.
But when we are, not only is our digestion impaired, but our brain function slows down really, really quickly. We have fatigue, we need more sleep. There are so many things that happen when we’re dehydrated that I have to give that as the number one tip. So, my rule is always half your body weight in pounds + 16 for every hour of exercise you do daily. So if you weigh 200 pounds and you exercise an hour a day – that’s a 116 ounces of water that you need to be drinking. And this does not include coffee, it does not include soda. It’s really just water. So that always has to be my number one.
Number two is going to be eating more vegetables. And again, this is something that everyone knows who’s listening to this podcast. Eat more vegetables – of course, we’ve heard that all of our lives. But hold up a fist in front of your face – that’s the serving size for your individual person. A baby needs fewer vegetables than a 300-pound male. So, a fist size is a serving size. I encourage people to get 8 to 12 servings of vegetables every single day. Do you think most of your listeners do that?

Pete Mockaitis

No.

Megan Lyons

No, most people definitely do not do that. It’s hard to do in a busy world, when we’re getting information thrown at us from a dozen different angles and we have places to go and we’re not just sitting there picking vegetables out of our garden. But it’s really, really important, and will help you feel, like you said, energetic, more clear at work, just better able to function throughout the day.

Pete Mockaitis

Well, as I visualize the amount of 8 to 12 of my fist – and granted, I have large hands – but it’s substantial. And so, I’m curious, in practice how that’s done. I guess it’s a bunch of salads, is probably the most direct answer. But what’s your take – how do people pull that off? I’ve heard about these greens supplements or beverages. Is that any good, or how do you think about this?

Megan Lyons

Yeah, I always think that eating your vegetable is the best, but then there are several supplements that if we’re just not able to achieve the best case, there are several out there that I’ll talk about. Just to give you an example of how it’s done – my average day in the life, for breakfast I’ll either have probably a breakfast hash, which is sweet potatoes, zucchini, Brussel sprouts, and some turkey and some spices, maybe some good quality healthy fat in there. Or I’ll have a green smoothie, or I have a crustless quiche recipe on my website that’s pretty popular with people. So something like that, I’ll get at least two, probably three servings of vegetables in my breakfast. You’ll notice that I eat a lot of food. I’m a smallish person, but I eat a lot of food. It just happens to be a lot of vegetables.
Then for lunch – you called it – a salad is generally a great way to get in your vegetables, however most people when they start trying to be healthy, it’s like, “Oh, salad. Hold the avocado, no dressing, please.” Something like that. And I really, really encourage you to have healthy fat with your salad, otherwise it’ll never fill you up, it’ll never satiate you, and then you’ll always think of salad as a bad, boring thing. So, load up that salad with a bunch of protein or a bunch of healthy fat and really have something that you enjoy. So that’s another four servings easily with my salad at lunch.
And then I have a veggie pack every single afternoon, which is one of the simplest things I’ve ever made up, but you would be amazed how many of my clients who have paid hundreds and thousands of dollars, they come back and they’re like, “That one thing that you told me, the veggie pack – that’s what changed my life.” So, it’s a little frustrating and positive all at the same time. But a veggie pack is simply a ziplock baggie, or I use these reusable stasher bags or any container full of raw vegetables. And I make seven of them on Sundays. I encourage myself, I eat that before any other snack in the day. I just get those vegetables in, and that lowers cravings throughout the day, that really does pick up your energy, increases the fiber that you’re consuming, so your digestion’s improved, helps you prevent overeating at dinner. So, so many benefits. So, that’s another two. I think I’m at… Let’s see, how many am I at? Eight or nine right now.
And then for dinner I’m generally having some kind of salmon and vegetables, or chicken cauliflower fried rice, with cauliflower obviously. Some kind of vegetables that give me another two or three servings. So for me, I average 10 to 11 per day. I understand that for someone who’s traveling like I used to do all the time, or someone who chooses not to prepare their food for whatever reason, that’s tough. So, you called it with the greens powders. My favorite one is Organifi. I have no connection with them; I just think it’s a really great company. And that’s a powder that you dump into a water bottle and just shake it up and drink it. It doesn’t taste so bad and it gives you some great quality vegetables and fruits in there. And then capsulized for people who can’t even or don’t even want to drink the juice. Juice Plus+ is another good one – that’s a capsule.

Pete Mockaitis

That’s good, thank you. And I’ve heard a lot about that Organifi, mostly from podcast ads.

Megan Lyons

I know, I know.

Pete Mockaitis

Organifi – you think it’s cool, and I’m intrigued now because I’ve heard a lot about it. But even more so, eating the vegetables in those moments – that’s handy. So, we got the water, we got the vegetables. Any other big ones?

Megan Lyons

Yes, I want to talk about sugar, but I want to throw in a stat, since you just reminded me that you’re so specific about your requests. So, I have a really great stat, one of my favorites from a 2017 report in the Journal of Epidemiology. It said that an estimated 5.6 to 7.8 million premature deaths worldwide every year could be reversed or maybe attributable to a deficiency in fruit and vegetable intake. So, that is huge. We’re talking millions and millions of deaths every single year, just by eating a veggie pack or something simple like that. So, do it. Eat those veggies, get those veggie packs in.
But then I have to talk about sugar as well. And I wrote a book a couple of years ago called Start Here, which gives some of these basic tips, but lots more statistics behind it. And the sugar chapter was absolutely my favorite chapter to write because I got to see how much of an issue this really is. It is almost impossible to reduce or to avoid added sugar. And I work in this field. I study this day in and day out, and I know more than the average person, but I’m still consuming added sugar all the time because it is in everything. I think it’s 72% of products in the average grocery store that are in a package have added sugar, so it’s just incessant.
And I really believe it’s causing a bunch of our health issues as Americans, but really as the world. If you plot some of the chronic diseases and our sugar consumption, it’s a pretty direct correlation. So, whether it’s actual sugar-laden foods that everyone knows – ice cream, cookies, cakes, things like that, or it’s just getting really, really conscious of where sugar’s hiding – in salad dressings and tomato sauces and yogurt and juices and drinks and bread and granola bars and all this kind of stuff, working on reducing your added sugar, or your sugar intake overall, would be incredibly helpful.

Pete Mockaitis

And what is the problem with sugar?

Megan Lyons

Oh, gosh. Again, do you have five hours? So the basic problem is that when we eat sugar, sugar in our blood stream is not good. Our body doesn’t like that. Our body likes sugar in our cells. And sugar in our cells is actually helpful to some extent. It’s glucose – a lot of people hear of it as glucose – and that powers the brain. It’s easiest for your brain to operate on glucose. So in the cells it’s not a bad thing, but in order to get it from the bloodstream into the cells, we need a hormone called insulin, which a lot of people have heard of, but they don’t know what it is. And I like to think of insulin as a Pacman. Pacman with the mouth opening and closing, it grabs onto the sugar in the bloodstream and it shuttles it into a cell. So it’s actually really, really helpful.
And when we eat something like an apple, the insulin response that we get when we eat an apple – let’s say it has 20 grams of sugar – we get the appropriate amount of insulin to get all those 20 grams into our cells, and nothing’s left over. But when we eat or drink a soda or something like that, which our body doesn’t really recognize – it’s different types of sugars; it’s high-fructose corn syrup and it doesn’t have nutrients and fiber and things that help our body deal with it – we get too much insulin secreted.
So, if you drink the same 20 grams of sugar from soda, you would get a higher insulin response, and that excess insulin is what causes issues. So it causes you to store belly fat, which a lot of people don’t like, but also it turns into much more significant issues in my mind – things like insulin resistance, which then turns into type 2 diabetes, which is something that everyone wants to avoid, and even things like Alzheimer’s. Neurological conditions are highly linked to an excess of insulin over time. I’m certainly not saying that if you have one soda in your life, you’re going to get Alzheimer’s or cancer or any of these things, but over time that excess insulin response is linked to so many of these things.

Pete Mockaitis

Okay, noted. So sugar is problematic. Any other key “don’ts” when it comes to getting that high level of energy and mental brilliance?

Megan Lyons

Yes. I really like to focus on the “do’s”, but I’m going to give you a few more “don’ts”, because like I said, positivity is my thing. I think added sugar’s number one. The number two “don’t” that I would say is false health products. So never believe anything that’s on the front of the package if it says “healthy” or “diet” or anything like that. I use in my presentations when I’m using PowerPoint, which is still my consultant crutch – I have a slide with this pure protein bar and it says “Eat good, look great, high protein, low sugar, gluten-free”, all these claims on the front, but people don’t realize that you can put anything on the front of a package – it’s widely unregulated.
And then you turn it over, the first thing I want you to look at is the ingredients there. I don’t really care if it has 20 grams of protein and 0 grams of sugar and 0 calories, which isn’t possible anyway. That doesn’t matter to me if the ingredients are junky. So I want you to look at the ingredients. And I have three rules for looking at ingredients. Number one – fewer is better. So, many of these protein bars and false health foods have 40, 50 ingredients. It’s like chemical soup in there. So, too many ingredients is number one.
Number two is ingredients that you recognize. There are some “energy bars” or “protein bars” – whatever you want to call them – that the ingredients are very simple. You may have seen the RXBAR, which says “5 almonds, 6 cashews, 3 dates, 2 egg whites, and no B.S.”, or something like that on the package. The point is, you recognize all of those ingredients. On many of these bars or health products, you don’t recognize the ingredients.
And then the last one, tying back into our sugar conversation is, I don’t want sugar in any of its forms to be in the first three ingredients. So, ingredients are listed in descending order of volume and I don’t want sugar to be one of the top ingredients. The only kicker here is that there are over 63… Well, that’s kind of a funny thing to say – over 63 – I believe there are 63 FDA-approved words for sugar, so you have to be pretty careful. Look for any kind of sugar – cane sugar, maple sugar, corn sugar, anything like that; any kind of syrup – high-fructose corn syrup, maple syrup, whatever; or anything ending in “ose”.

Pete Mockaitis

Okay. 63, interesting. Can we link to that? Do you have that catalogued somewhere?

Megan Lyons

Yes, I will find it for you and get it to you.

Pete Mockaitis

Thank you, cool. Okay, so we got some big “do’s” and some “don’ts”. I want to hear your meal planning and prepping approach. It seems like you’ve put tons of thought into this and have it down. And I guess I’m just coming to terms with, time after time I’m hungry and I just don’t have a plan. And then it’s just kind of whatever. It’s like whatever I can grab and put in my mouth in the time I have before the next appointment. And I think I’m just coming to terms with, “This ain’t working so well.” And you’ve really got a process down. Can you lay it out for us? How does that work?

Megan Lyons

Sure. First, I meal plan and food prep for exactly the reason you said. It’s not that I believe everyone has to do this or else you’re not fancy or something like that. It’s not for the Instagram, believe it or not. It’s just that my lifestyle is full, it’s busy, and I like it that way. But if I’m walking in from work at 8:30 p.m. and I’m starving, I’m not about to spend an hour cooking my dinner. I would much rather go pick something up or drive through something or whatever. But if I walk in at 8:30 p.m. and my meal is already ready to go, I’m excited about it, I’ve made it a few days before and all I have to do is heat it up, then I’m much more likely to go ahead and eat that. So, it all comes from… Have you ever heard of Shawn Achor? He wrote a book called…

Pete Mockaitis

The Happiness Advantage.

Megan Lyons

Yeah, exactly. He talks about lowering the activation energy of habits that you want to encourage, and this is a long-studied theory or tactic that I believe to be true. And almost every occasion when we make things easier that we want to do, we will actually do them. As silly, as simple as that sounds, it’s so true. So meal-planning and prepping is all about just making it easier for me to eat healthily. And basically what I do – I’m going to give you the 30-second version, and then I have a webinar that is maybe 45 minutes. For anyone who’s really interested in going into the weeds, they can access that.
But basically what I do is I have this template, which is a grid of the week, and all of the meals. I block off any events where I’m going to be served food or I’m going out to eat, and then I put a box by those occasions where I need it to be all ready to go, five minutes or less, no preparation required. And then I just start plotting in meals.
So I have probably four or five breakfasts that I rotate through all the time. I don’t really get bored for breakfast; it’s just something that I want nutritious and quick and delicious, and that’s it. So I plot one of those in. Then I do the same for lunch and dinner, with probably a little bit more variety. And then I go to the grocery store. As soon as I get back from the grocery store, I chop everything right then. Don’t even spend the time to put it back in the fridge. It seems like you’re just wasting two minutes, but those two minutes every single week add up, and then you have many more excuses later. So chop it right away.
And every single week I have something in the crock pot, something on the stove, something that’s raw, and something in the oven. And so, that just makes it easy for me to be like a mad scientist in the kitchen, doing four meals at once. By the time I’m done, I have, I like to say 21 meals for the week, but I really don’t actually. I probably prepare 18 of my meals for the week, and I have it all ready to go in glass storage containers, and it just makes my life so much easier.

Pete Mockaitis

That’s so good. One in the crock pot, one on the stove, one in the oven, and one raw, you say.

Megan Lyons

Yes, that’s right.

Pete Mockaitis

So then we can have all of them going at the same time – the crock pot’s crocking, the stove is burning. Well, not burning, you know…

Megan Lyons

Yup. Hopefully not burning. Although I have set off the fire alarm at least five times in my food prep.

Pete Mockaitis

Well, you had a few things going on at once. And then you’re making them in pretty substantial quantities. So is that fair to say, the crock pot might have six meals in it?

Megan Lyons

Exactly, yes.

Pete Mockaitis

That’s great. And so, let’s talk about these glass storage containers.

Megan Lyons

Sure.

Pete Mockaitis

I guess I’ve looked a couple of times at Amazon, and once again I interrogate the Amazon options. I don’t know how many times I’ve clicked into, “No, no, show me all reviews”, and now I want to keyword-search several things within them.

Megan Lyons

I like this.

Pete Mockaitis

It’s kind of my approach. So these storage containers, I guess in my world, I’ve yet to quite find the ultimate. And I’ve looked maybe three times and sort of aborted the mission after about 20 minutes of, “I can’t quite find what I want.” And then something else takes me away. So, I guess in my dream world, the perfect food storage container would be about meal-sized, so one meal – there you go. It stacks together, so you can stash them away in the kitchen without taking up gobs of space. You would have some kind of a lid or a spill prevention, so that if you needed to put it in a briefcase or a suitcase, you can do that. And then you can microwave it. And I’ve heard – and maybe you’ve got the dirt on this – is that it’s sort of bad news to microwave plastics, because it can release phytoestrogens or something bad.

Megan Lyons

Yeah, that’s the BPA thing that we hear about. I think it’s true. I wouldn’t stress about microwaving plastic one time, but if you’re going to do it every day, I definitely do recommend staying away from plastic.

Pete Mockaitis

So lay it on us – what is the perfect solution? You said you’re using glass.

Megan Lyons

Yeah, I do. I use these snapware glass dishes, I guess, that I got from Amazon, and I have a little bit.ly link. Do you use bit.ly links ever?

Pete Mockaitis

Oh, absolutely.

Megan Lyons

They just make my life easier, yeah. So it’s bit.ly/storemyfood, all lowercase, just to give people the exact ones that I use. But I have to say I’m not as particular as you, and I’m patting myself on the back because I meet all of your requirements. They are meal-size, they’re glass, they are leak-proof, they snap together, they don’t take up too much space, they’re dishwasher and microwave-safe, all that kind of stuff. And I really like them. They’re a bit of an investment upfront – I think they’re probably $4-$5 each – but they’re worth it over time.

Pete Mockaitis

Okay. Well, I want to go there immediately and take a look. So, that’s cool. And are they heavy if they’re glass?

Megan Lyons

Yeah, they’re heavy. So, I walk to work every day, and I just transitioned to a backpack. I’m regressing in my age. But I used to have a bag that was over one shoulder – then that was too heavy because I was bringing all my food. So I then switched to a roller bag, but then the roller bag was kind of a pain and it made loud noise. So I went back to the old school backpack. And I just consider it part of my extra workout to get my food all the way into the office and back.

Pete Mockaitis

Okay, understood. Well, thank you. At last, maybe we’ve cracked the code here. So, much appreciated.

Megan Lyons

Of course.

Pete Mockaitis

And then for the recipes – I am a fan of things you can make a bunch at once. So you mentioned the crockpot, so I think that’s great for stews or chili. What are some of the other go-to’s, like, “Hey, this is quick and easy to make a bunch of food at once that segments and stores and lasts well?”

Megan Lyons

Yeah, so in that meal-planning webinar I have, I think 20 or 30 of my favorite meal-prep recipes that people can download as well. But think of things that have some liquid in them or that you’re not just tasting one food at a time. So for people with texture issues, meal prep can be a little harder because something like a fillet of salmon doesn’t reheat as well as a chicken chili or something like that. But if you can do soups, stews, casseroles, quiches, any kind of stir fry dish, or I love cauliflower, rice and zucchini noodles, things like that, with sauces on them – all of those reheat really, really well.

Pete Mockaitis

Perfect, thank you. Well, Megan, tell me – this is so good. Anything else you really want to make sure to mention before we shift gears and hear about some of your favorite things?

Megan Lyons

Oh, there are just so many. I think the last thing that we didn’t talk about was the impact of the gut microbiome on our health. And this is just getting so much press lately. It’s one of my pet peeves when people come to me and they say, “I saw this study that says obese people have a different gut microbiome than non-obese people, and so this is just how I’m going to be the rest of my life.” Or whatever, fill in the blank with something other than obesity.
But one of my favorite studies is when they used mice, but they’re trying to right now extrapolate this to humans, and they switched the mice from a plant-rich diet to a Western diet with refined sugars, low quality fats, all this kind of stuff. And their microbiome, the gut bacteria, changed within one day. So it is true that if you are obese or you are sick or you have type 2 diabetes or something –  it is true that part of it is your gut microbiome, but it’s a bit of the chicken and the egg here. You have the power to change it.
So, I always encourage my clients – take one step in the right direction. Don’t get overwhelmed by all of this information and say, “I have to do everything or nothing”, because that’s why people do nothing. Just do one thing – make a veggie pack this week and have one every day, or try to trade your soda for water tomorrow. Just do one thing and you will feel so much better from that that you’ll get the snowball rolling and it’ll keep growing.

Pete Mockaitis

That’s excellent. So, quick question on the gut microbiome – are probiotics amazing? What’s you take?

Megan Lyons
The right quality probiotics are amazing. Unfortunately most probiotics on the market are heat-processed, and that deactivates most of the good stuff. So be sure you’re getting a good quality probiotic. The one that I usually recommend I get from Amazon or a health food store – it’s Garden of Life, The Ultimate Flora. I’ll give you a link to put that in the show notes as well. But if you’re not getting that one, just be sure that it says that it’s not been heat-processed or it’s in a dark glass container. Or even better, eat some probiotic-rich foods, like sauerkraut or kefir or kimchi or some of these things with weird names that taste a little bit bitter. If you’re getting true yogurt with actual probiotics and you tolerate dairy, that’s great too. It’s just as easy or just as possible to get your probiotic from food.

Pete Mockaitis

Perfect, alright. Well then, could you now share with us a favorite quote, something you find inspiring?

Megan Lyons

Absolutely. It’s one that many people will have heard, but I wrote it on my entrance to high school wall – we got to decorate the wall. So it’s always been my favorite. It’s Thoreau: “Go confidently in the direction of your dreams. Live the life you have imagined.”

Pete Mockaitis

Thank you. And how about a favorite study or experiment or a bit of research?

Megan Lyons

I think that one that says 5.6 to 7.8 million premature deaths could be prevented if we just eat five to eight servings of vegetables per day.

Pete Mockaitis

Okay. And how about a favorite book?

Megan Lyons

Right now my favorite book is Food: What the Heck Should I Eat by Mark Hyman.

Pete Mockaitis

And a favorite tool?

Megan Lyons

Favorite tool is FollowUpThen. It’s a free email tool that helps me keep track of my clients. It sends you a reminder when you should follow up with someone by email.

Pete Mockaitis

And how about a favorite habit?

Megan Lyons

My morning routine. I do a 10-set morning routine every morning – meditation, gratitude journal, exercise, drinking a bunch of water, things like that. And it just makes me so much more productive every day.

Pete Mockaitis

And is there a particular nugget you share with folks that really seems to connect and resonate and they say, “Wow, Megan, that’s so good!”

Megan Lyons

It’s, “Every day, every meal, every bite is a new opportunity. Make the most of it.”

Pete Mockaitis

And if folks want to learn more or get in touch, where would you point them?

Megan Lyons

My website – TheLyonsShare.org has almost everything, but they can also find me on social media at TheLyonsShare on Instagram or Facebook. Or they can email me – megan@thelyonsshare.org.

Pete Mockaitis

Yes. And I think it’s so important, so I’ll just say – Lyons Share, as in your name, as opposed to the animal. And two S’s – LyonsShare.org. So, great stuff. Thank you.

Megan Lyons

You are hired. You can be on my marketing team, because I say that so many times per day. Thank you for filling in the blanks here.

Pete Mockaitis

Well, you just shared so much important stuff, with regard to the recipes and the meal planning and the items. I think it’s so important that we don’t miss out, because that’s great.

Megan Lyons

Thank you.

Pete Mockaitis

Thank you. And do you have a final challenge or call to action you’d issue to folks seeking to be awesome at their jobs?

Megan Lyons

Well, we talked about the veggie packs enough, so I think that’s going to be the challenge. Make a veggie pack, one for every day. Start with five days during the week – raw vegetables, anything you like. Just get a fist size in there and eat that before any other snacks for one week, and let me know if you don’t feel better. I will be shocked.

Pete Mockaitis

Perfect. Megan, thank you so much for bringing some clarity and some sanity and some wisdom to this important topic. It’s been a lot of fun, and I wish you and The Lyons’ Share Wellness all the best!

Megan Lyons

Thank you, Pete. It’s been fun for me too.

310: Managing Your Energy to Perform at Your Best with Tony Schwartz

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Tony Schwartz says: "It's the energy you expend, not the time you spend."

Tony Schwartz delves into principles of physical, emotional, mental, and spiritual energy expenditure and renewal for optimal performance.

You’ll Learn:

  1. Why and how to manage your energy for performance
  2. Actionable ways to achieve high-positive energy
  3. Why you should work in 90-minute sprints

About Tony

Tony Schwartz is the CEO and founder of The Energy Project, a consulting firm that helps individuals and organizations solve intractable problems and add more value in the world by widening their world view. His clients include Google, Whole Foods, the National Security Agency, and the Los Angeles Police Department. Tony is considered one of the world’s thought leaders around sustainable high performance and building more human workplaces. He began his career as a journalist and has been a reporter for the New York Times, a writer for Newsweek, and a contributor to publications such as New York, Esquire, Vanity Fair, and Fast Company. His book The Power of Full Engagement spent 28 weeks on the New York Times best-seller List.

Items Mentioned in this Show:

Tony Schwartz Interview Transcript

Pete Mockaitis
Tony, thanks so much for joining us here on the How to Be Awesome At Your Job podcast.

Tony Schwartz
Thank you. Really happy to be with you.

Pete Mockaitis
I’d love to hear from all of your energy management practices how’s that paying off when it comes to being a grandpa.

Tony Schwartz
Yeah, I have four grandkids and it’s all joy, no pain because as they tell you, it turns out to be true, you don’t have to actually be responsible when things start to blow up and they always do with young children. But you get all the fun time and then the moment that it isn’t fun, you hand them back over to the parents.

It’s all renewal. On that energy expenditure/energy renewal axis which we focus on, grandkids are one more way to get renewal. In fact, I’m sitting in the apartment of one of my daughters. When this over I’ll go hang out with my grandkids, two of them.

Pete Mockaitis
That’s awesome, yes. You don’t have the night shift to contend with either.

Tony Schwartz
Yeah, that’s right. I sleep at night. That’s my thing.

Pete Mockaitis
Absolutely. I want to dig into The Energy Project. Tell me what is this organization all about.

Tony Schwartz
We are a company that helps big companies or big organizations understand what I would say are the invisible human factors that stand in the way of great performance, whether that’s a lack of energy or it’s blind spots and fears or stories that people tell themselves.

There’s just an enormous amount that organizations generally do not take into account that stands in the way of getting stuff done. It’s what’s going on inside people. What’s going on inside people has a profound impact on how they show up in the world. But we haven’t been comfortable as a culture talking about those things.

What we’ve done at The Energy Project is really to create a language that allows leaders of organizations to feel comfortable and their employees as well in addressing all these things that have up till now simply lurked in the background having a big influence that no one was willing to address.

Pete Mockaitis
Oh, I’d love it if you could give me just a couple biggy examples.

Tony Schwartz
Yeah. Let’s say you have a leader who is very angry and frustrated, a person who spends a lot of time in what we would call the survival zone. That leader is easily triggered by what he perceives to be as examples of incompetence or not getting his needs met.

What we would focus on is what’s going on inside that is making you feel that way. What are you missing? What are you not seeing that’s your responsibility? What kinds of strategies could you undertake to better manage the way you show up, the way you respond under stress or under pressure?

Pete Mockaitis
Excellent.

Tony Schwartz
That would be an example. Let me give you an organizational example.

You have an organization that is incredibly collegial. This would be an example I’m taking from one of our clients. People treat each other with great care and kindness. There’s very little conflict in that organization.

On its face it looks like everything is great except decision making is completely paralyzed and people are actually extremely anxious because they don’t know beneath the surface comments that are so positive what’s actually going on because nobody has permission to actually say what’s actually going on.

In a case like that we would try to help them understand how to find a better balance between candor and compassion, between candor and care. In fact, one of the primary, what I would call set of opposites that we work with leaders on is to both be challenging and nurturing or challenging and nourishing.

To understand that if you’re too challenging, you overwhelm people and if you’re too nurturing, you are disempowering them. Understanding how to find that balance between those two qualities is the kind of thing we would do with a given leader.

Pete Mockaitis
That’s great stuff. Very useful. What really made me want to interview is long ago I read your book The Power of Full Engagement and it was just so, so helpful. I’d love it if you could orient us to a bit of the work you’re doing when it comes to energy and orienting us to the four sources of energy and just kicking us off there.

Tony Schwartz
Sure. The core work of The Energy Project, which is now 16 years old, is built around energy and the notion that it’s as important to manage your energy as it is to manage your time. The notion of energy, we really introduced into the organizational well because nobody thought about it.

Energy in physics is simply the capacity to do work. If you have more energy, you have more capacity. Capacity doesn’t matter so long as demand is less than the capacity you have, but that has completely, Pete, shifted as you well know.

The intensity of demand in people’s lives, almost no one would disagree, has increased dramatically primarily by virtue of the internet and all the demands it puts on us and the fact that we are, by definition, almost never offline anymore.

What we really have worked with to understand is what is energy in the human system. What’s the fuel you need in your time to truly bring your talent and skill to life?

They talk about engagement in the workplace. It’s a very, very important variable that organizations try to measure because it’s one of those things that there’s been a clear correlation made between the level of a person’s engagement and the level of their performance. It’s a very important factor over the last 20 years – 15 years. It refers to the willingness to invest discretionary effort on the job.

What we realized is that willing no longer guarantees able. Energy is about able. You need four sources of energy in order to be firing on all cylinders at work. What are they?

You need physical energy. That’s the ground of energy. That’s the most basic form. Without that nothing else is possible. When I say physical energy, I’m really referring to four components: fitness, sleep, nutrition, and rest.

Rest meaning daytime rest. I was referring to it at the very start of our talk in terms of what provides renewal. I was referring to my grandkids, but of course sleep provides renewal, hanging out, even working out provides both mental and emotional renewal even if it’s physically energy consuming. Those are the four components of physical energy.

Then there’s emotional energy, which is really how you feel because how you feel profoundly influences how you perform. There’s only a very specific way you can feel or there’s a specific way that you do feel when you’re performing at your best. We are helping people to cultivate that way of feeling.

Mental energy really refers to the control of attention, which is of course something we’re all struggling with in the world we live in. It’s the ability to focus on one thing at a time in an absorbed way for a sustained period of time. Critical factor in being able to be effective at work.

Then the fourth one is what we call spiritual energy. If people get nervous around that word, we call it the energy of the human spirit or the energy of purpose, the sense that what you’re doing really matters, that it serves something larger than yourself. Because if you have that feeling and I have it – I’ve got to tell you – almost every minute of every day.

I do something that really gives me a sense of purpose, which is talking about the kinds of things I’m sharing with you right now. It’s an enormous energy source for me in my life and for anybody who takes advantage of it who has a connection to why they’re doing what they’re doing.

Physical, emotional, mental, and spiritual. Our core work is training people to better manage those four sources of energy and training leaders to better manage not only their own energy, but the energy of those they lead.

Pete Mockaitis
Okay, awesome. Well, I want to dig into a lot of what you said there, but first I was just so intrigued by your emotional energy comment. You said there’s one way we feel that really unlocks just great performance. What is that way of feeling and how do we get there?

Tony Schwartz
Pete, it’s how you feel when you’re performing at your best.

Pete Mockaitis
Oh, it kind of varies person by person.

Tony Schwartz
No, it’s always the same.

Pete Mockaitis
Okay.

Tony Schwartz
I’m going to ask you how do you feel when you’re performing at your best? Give me three or four adjectives.

Pete Mockaitis
Okay, sure. I feel flowing, grooving, enthusiastic. It’s kind of like “All right, let’s keep it going.” It’s kind of like I get into it in such a sense that if I am interrupted, I’ll be irritated by it. I try to ….

Tony Schwartz
Yup, so flowing, grooving, energized. Then the other kinds of words we hear all the time are excited, confident, optimistic, focused, absorbed. Those are the kinds of words that we consistently hear. We never hear somebody say, “Hey, when I’m at my best what I feel is angry,” or, “At my best I’m really anxious.”

The way we feel when we’re performing our best is what we call high positive energy. There are almost no exceptions. That’s the way people perform at their best. We’ve asked literally 200,000 people that question over the last 16 years and always we get the same dozen adjectives or so that people say.

In a way that’s not a big piece of news because if you ask someone, they’ll always tell you. But what most people don’t recognize consciously in everyday life is if I’m not feeling that way, and most people aren’t much of the time, then I’m not capable of performing at my best. That’s what we mean by the right emotions when it comes to performing well.

Pete Mockaitis
Okay. I’m intrigued then in terms of how to be there more often. I know you teach a lot in terms of strategies and practices, but what would you say are maybe just the real top, top practical actionable prescriptions that just give you a tremendous return on your investment for bringing forth more high-positive energy?

Tony Schwartz
Yeah, well I’d say it depends on which of the four dimensions because all four of them influence high-positive energy. In the end, the feeling is a consequence of how well you’re managing each of these four dimensions.

At the physical level for example, which is the simplest one to describe, the most important thing you can do is sleep at least seven to eight hours a day. 98% of people require at least seven to eight hours of sleep in order to feel fully rested. Vastly fewer than 98% get seven to eight hours a night. If you don’t, by definition, everything else is going to be undermined.

There’s no single practice you can do that more powerfully and immediately influences your overall experience, the degree to which you feel high-positive energy when you’re getting enough sleep.

Second to that, would be intermittently resting throughout the day, meaning your body’s designed to work in cycles of 90 minutes, very much like what happens at night when you move in a 90-minute cycle called the basic rest activity cycle between very light sleep and then down into deep sleep and back out through something most people know as REM sleep, rapid eye movement sleep.

It turns out that the same exact cycle exists during the day. The only difference is that you move from a high state of alertness into a state of physiological fatigue every 90 minutes if – or the degree to which you move into that trough depends on how intensely you’ve worked during those 90 minutes.

But if you build a rhythm into your life of sprint and recover, sprint and recover it’s a vastly more efficient way to get things done and it feeds a better overall feeling in you then working continuously, which of course you can’t do at 100% any more than you can sprint two miles continuously. You’d fall and collapse if you do that. That’s very much at the most basic level, Pete.

I’ve already described to you this spiritual dimension. A practice that makes sense spiritually is to really look – there’s an awareness process that goes into identifying what is it that gives me a sense of meaning, what is it that makes me feel excited to get up in the morning  and go to work, that makes me feel like I’m adding value in the world.

That’s a blend of identifying what you do best because the things that you do best tend to be the things that provide often, all other factors being equal, the greatest source of satisfaction. But they are not necessarily what give you the most immediate pleasure or satisfaction.

In other words you may be – you may love – I mean you may be incredibly good on the saxophone but if your job is to be a salesman, that saxophone is not going to be a source of satisfaction at work. If it is, you’re probably not going to work there very long.

A second component is what do I enjoy doing in the context of what my responsibilities are. A third one is what am I doing that makes me feel I’m adding value to the world or to others. What’s adding value? What do I enjoy most? What am I best at?

Creating a Venn diagram around that, in other words finding the places where all three of those are happening for you is an awareness piece that really allows you to hone in on what deserves more of your attention.

Then once you’ve identified that, we would be helping the people who go through our work to figure out in the context of the work responsibilities that they have, how can they do more of those things in which they’re getting all three of those sources of satisfaction. That’s a couple of examples.

Pete Mockaitis
That’s powerful stuff. Thank you for laying this out. I’m so curious to hear some more inside each of these further. Let’s start with sleep then. Seven to eight hours is just putting in the time. Are there any pro tips other than just sort of blocking that out and getting into the bed? …

Tony Schwartz
Yeah, yeah, there certainly are. There certainly are. I’m happy to share them because this is so critical.

Probably on average when we do our corporate work and I’ll ask the question, “How many people in the room by a raise of hands have got at least seven to eight hours of sleep for at least five of the last seven nights?” I would say the average is probably about 40%. 60% of the audiences I’m seeing are not getting enough sleep.

That doesn’t even address the quality of their sleep. Let’s just say the number of hours that their eyes are closed and they’re more or less asleep.

A couple of really critical things. Number one, you’ve got to identify a time to go to sleep that is consistent and a time to wake up that’s consistent. First of all that will drive a better quality of sleep. Second of all, it will make it less likely that you drift, particularly at night, later and later and end up getting too little sleep.

Building it as a ritual, which is very much at the heart of the way we help people make behavioral change. In other words, a ritual is a highly specific behavior that you do over and over at the same time until it becomes automatic and you don’t have to think about it anymore. Because, Pete, the longer you have to think about doing something, the less likely you are to do it. That’s number one about sleep.

The second thing is that you want to wind down rather than simply trying to go to sleep instantly when you turn out the light. From an hour before you go to sleep, 45 minutes minimum, your ritual ought to include that winding down.

Let me give you an example of what isn’t winding down. Watching reruns of 24 is not winding down. Doing your email, your work email, much less even your personal email is not winding down. Why not? Because the screen creates more alertness and makes it harder to go to sleep.

Taking a shower or one shower or much less – or even better a warm bath or having a cup of herbal tea or having a – reading a book would also be a really good way to wind down. In fact, better a boring book than a thriller because you’re going to fall asleep faster. You wouldn’t want to read John le Carré or any other thriller writer because that might keep you up. There’s a lot of common sense in this.

Then the third tip, if this is not the third or the fourth, I’m not keeping track. The third tip would be that before you go to sleep if you’re the kind of person who struggles to go to sleep because you perseverate, because you start to think of things that you’re worried about and then you repetitively rem them in your mind.

That can happen to people before they go to sleep or it can happen when they wake up in the middle of the night and they can’t get back to sleep. What we suggest and we have seen work really, really effectively is that if you are such a person, write down before you go to sleep on a pad right by the side of your bed what it is you’re worrying about, what is on your mind.

Because by writing it down, you get it off your mind. You give your mind permission not to think about it because your mind is being told by your writing that it will be there for you in the morning just as reliably as if you tried to run it over and over in your head.

There are three just very simple ways to increase the likelihood that you’ll get seven to eight hours of sleep.

Pete Mockaitis
Excellent. Thank you. Well, now I want to talk a little bit about the intermittent resting. First of all, is that 90 minutes pretty universal across all human beings? Are some 70? Are some 110? Or is 90 the number?

Tony Schwartz
I would say science doesn’t tell us an exact answer to that question, but just as it doesn’t tell us what your sleep cycle will be. It is I would say plus or minus ten minutes probably in the 90s as a percentage. That plus or minus relative to 90 minutes is how long a sleep cycle lasts and how long a what we call an ultradian rhythm.

The sleep cycle is the circadian rhythm of night and day. I’m sorry, the sleep cycle takes place in the context of the circadian rhythm of night and day because the biggest rhythm you have is awake and asleep. Then when you go down into sleep then you have these 90-minute cycles.

Then during the day it’s called an ultradian rhythm. It too, I would say, is a 90 minute rhythm for the vast majority of human beings and within ten minutes or so of that.

I very much have adapted over 16 years, or even longer than that, 20 years during which I’ve been doing this work, my body so that particularly when I’m working intensely, my body begins to scream at me around 80 minutes. I get a little internal alarm clock, which is obviously cued up with an internal rhythm that exists in my body, that’s saying to me give me a break.

Most of us – all of us get this signal somewhere between 70 and – or 80 and 100 minutes, somewhere in there, but we override it. We override it with coffee. We override it with sugar. We override it most of all with adrenaline and cortisol. We override it with our own stress hormones because our anxiety can be arise by any number of – as you well know – any number of things that happen to you over the course of a day.

We use all of these techniques. In the case of adrenaline, we don’t do it consciously. In fact, the more intensely and the more continuously that you work, the more likely it is that you will begin to generate stress hormones. They’re like an emergency source of fuel. But they’re not an ideal source of fuel. Just as coffee is not an ideal source of fuel.

Your best way to energize yourself is to rhythmically move between work and rest. At that 90-minute interval what you want to do is you want to change channels. That might mean mentally and emotionally that what you want to do is quiet the body.

But it also might mean you want to, if you’ve been sitting, you might want to elevate the body because – elevate your physiology, meaning use natural means to increase your heart rate.

Because when you increase your heart rate one of the things that happens is the left hemisphere begins to let go, the verbal part of your brain begins to let go and anybody who has done any kind of aerobics or training, physical training, knows this experience that the more intensely you’re working out the more unlikely or even impossible it is to think. If you can turn off your thinking, that’s a very powerful source of recovery.

It’s the same – not quite for the same reasons – but ultimately the same thing that happens emotionally. Most people find that if they move the body intensely, it’s a source of emotional renewal or positive emotion. It prompts a reduction in anxiety.

Now, the flip side – I call that active renewal. The flip side is passive renewal. Meditation, yoga, taking a walk in nature. All of those are positive and useful renewal activities that you can use in that period when you are disengaging from work and you are in renewal or recovery mode.

Pete Mockaitis
When it comes to these cycles, if 90 minutes is the on cycle, about how long is the off cycle?

Tony Schwartz
The off cycle is completely determined by the individual, meaning it’s when you feel refueled and renewed. You can get in an amazingly short period of time if you are skilled at it, if you ritualize it, if you practice it, you can completely clear the bloodstream of cortisol, which is the most insidious of the stress hormones in one minute by breathing in and breathing out.

The particular breathing technique that we recommend is in to a count of three, out to a count of six. In through your nose, out through your mouth. The reason that we think that works better is that it extends the recovery, meaning a long out breath is a way to recover.

You know that even just by its opposite, which is if you breathe very quickly, you know when you’re frightened, it actually uses up your energy. It’s very energy consuming and anxiety provoking.

You can get this very powerful recovery in a very short time, meaning the point is not how long you recover, it’s how effectively your recover. Just as on the flip side, it’s not how long, how many hours you work, it’s how absorbed you are, how intensely you focus during the time that you do work.

For example, I’ve now written five books. I’m in the middle of my sixth. The last three, including the one I’m writing, I wrote with a full awareness of these rhythms. My way of writing as in this very moment when I’m writing a new book, is that I’m up at 6 o’clock.

I do not do any other activity before writing. If I do, if I were to look online and start reading the internet news or if I were to check my email or if I were to do some activity in my house, the likelihood that I would get my writing done would drop dramatically because it’s hard to write.

I sit down. I turn off all my devices and I work in an absorbed way for 90 minutes. I will tell you I don’t work for 100 and I don’t work for 70. I work for 90 or 80. I don’t work for 80 and I don’t work for 100. I work for 90 minutes and then I take a break.

That first break is usually breakfast. Then I work for 90 minutes more. Then I take a run. That run is a source of mental and emotional recovery after a very intense cognitive demand that I put myself under. This is how I use my time.

Now, in the first three books that I wrote, each of them took me at least a year to write. One took me nine months, but nine months to a year. I was working 12-hour days. I wasn’t working efficiently. I wasn’t working effectively. I was often finding excuses to stop writing. But I sat at my desk for up to 11 or 12 hours a day as many writers I know do, stupid writers.

In the last three books, I write in three – actually for this book it’s only two, because I also run a company – but the two previous books I wrote in three 90-minute sprints with breaks in between and that was my total writing day, four and a half hours. In those four and a half hours, I wrote each of those books in six months. In the 12 hours I never wrote a book in less than a year.

Pete Mockaitis
That’s powerful.

Tony Schwartz
It’s the energy you expend, not the time you spend.

Pete Mockaitis
Oh, nice little rhyming turn of phrase. I’m digging it. I also want to zoom in on this one-minute practice. With the breathing in, I’m imagining one should breathe into the diaphragm or belly as opposed to the shoulders and the ….

Tony Schwartz
Absolutely. Yeah, okay. Good for you. Imagine, let’s do it together. You go in through your nose and you’re counting. And now you exhale through your mouth, presumably from your diaphragm. Six. You may want to purse your lips because you want to extend the breath so you’ve got more time out than in. In three, out six.

Pete Mockaitis
And my mental attention is upon the count or where is ….

Tony Schwartz
Yes, 100%. That’s what will keep you focused and absorbed.

Pete Mockaitis
Are we thinking eyes open/eyes closed? Sitting/standing posture?

Tony Schwartz
I would say sitting, though there is no rule about this. I would also say eyes closed preferable to eyes open. But listen, if you are able to be absorbed with your eyes open, it’s fine. What you’re trying to do is prompt a physiological shift. Whatever works for you, God bless.

Pete Mockaitis
Okay, very nice. Very nice. Well, Tony, tell me, anything else you really want to make sure to highlight before we shift gears and hear about a few of your favorite things?

Tony Schwartz
I want to reconnect you to what I started with, which was to talk about the idea that The Energy Project’s work is about the invisible human factors that are standing in the way of great performance. I have walked you through now some description of the factors related to energy: physical, emotional, mental, and spiritual. But those are not the only factors that stand in the way of great performance.

One of the big insights for us was that the same understanding we came to about this simple concept of energy expenditure by itself is not the ideal way to get things done, but rather

Energy expenditure balanced with energy renewal is a much more effective and efficient way to get work done.

Likewise, no quality, no strength by itself is a virtue. Honesty, as appealing and impressive as it is as a virtue, when it gets overused becomes cruelty. Balancing opposite to ensure that honesty doesn’t become cruelty is compassion.

A person who wants to operate with the greatest amount of flexibility and effectiveness is someone who can move gracefully between honesty and compassion just as they can move between energy expenditure and energy renewal or between confidence and humility or between courage and prudence.

A lot of our work now is focusing on helping people to recognize the ways in which they choose up sides on behalf of one quality at the relative expense of the other and that expense to their own full humanity and maximum effectiveness.

There’s a very close tie between what we understood in our energy work and what we now understand in what we would think of as our human or adult development work.

Pete Mockaitis
I like that. It feels very Aristotelian if that’s the word.

Tony Schwartz
It is Aristotelian. There is an Aristotelian notion that we have adapted.

There’s nothing new under the sun, as you know. I think our contribution in the world is not so much that we’re offering wholly original ideas because almost no one is, but rather that we’re creating a language and a framework in which people can make use of what in some cases are ideas that have been around for thousands of years.

Pete Mockaitis
Awesome. Well now can you share with us a favorite quote, something you find inspiring?

Tony Schwartz
Yeah, I’m going to give you a shortened version of my favorite quote, which comes from the Jungian psychologist James Hillman, no longer with us but a wonderful thinker. There’s some Zen practitioners who’ve created various versions of this I think, which is “We have to accept ourselves exactly as we are and never stop trying to grow and change.”

That captures that paradox that I think is so important, which is that there is no single answer. There are no absolutes at this stage in our complex world. The notion that you can accept yourself exactly as you are, frees you to invest your energy in becoming better. But neither by itself is sufficient.

Pete Mockaitis
Thank you. How about a favorite tool?

Tony Schwartz
Well, I have to say that my PowerBook is my favorite tool still to this day even more so than some of the other modern technologies because I’m a writer.

I’m a writer who actually has a notebook that I have probably several hundred of them that I keep my ongoing reflections in by hand. I still value a pen as a tool as well. But I write my books and I write my articles on a PowerBook. I’ve always used a Mac and I don’t want to advertise for Apple, but that I would say is the most important tool in my life, the most important technology tool.

Pete Mockaitis
Is there a particular nugget that you share-

Tony Schwartz
By the way, one other.

Pete Mockaitis
All right.

Tony Schwartz
An old-fashioned juice press because I’m a margarita lover and part of the key to great margaritas is fresh lime so that’s a very important tool in my life too.

Pete Mockaitis
It sounds critical.

Tony Schwartz
Yeah, critical.

Pete Mockaitis
If folks want to learn more or get in touch, where would you point them?

Tony Schwartz
Info@TheEnergyProject.com. Of course, if you just want to read more about what we do it is TheEnergyProject.com. My blogs are plentifully on our website. The book that I would recommend to people until my new one comes out next year is called The Way We’re Working Isn’t Working. That’s the one I’d send people in the direction of.

Pete Mockaitis
Perfect. Do you have a final challenge or call to action that you’d issue to folks seeking to be awesome at their jobs?

Tony Schwartz
Make waves.

Pete Mockaitis
Beautiful. Well, Tony, this has been so much fun at long last to meet the man behind one of my favorite books. Thank you and keep doing all the great work that you’re doing.

Tony Schwartz
All right, thanks very much.

270: Reclaiming Workplace Inspiration with Scott Mautz

By | Podcasts | 2 Comments

 

Scott Mautz says: "You can create the conditions where inspiration is much more likely to occur."

Scott Mautz introduces the nine anti-muses and provides strategies for regaining inspiration at work.

You’ll Learn:

  1. The difference between inspiration and motivation
  2. The nine anti-muses that drain inspiration from your work life
  3. Five ways to reframe the fear of failure

 

About Scott

Scott Mautz is a popular keynote speaker and author of “Find the Fire: Ignite Your Inspiration and Make Work Exciting Again”. He’s a Procter & Gamble veteran who successfully ran several of the company’s largest multi-billion dollar businesses. He’s the CEO of Profound Performance LLC (a keynote, coaching, and training company), teaches at Indiana University, and has been named a “Top 50 Leadership Innovator” by Inc., where he also writes a weekly column for the national publication. He’s appeared in Harvard Business Review, Entrepreneur, and many other national publications and podcasts.

Items Mentioned in this Show:

Scott Mautz Interview Transcript

Pete Mockaitis
Scott, thanks so much for joining us here on the How to be Awesome at Your Job podcast.

Scott Mautz
It is awesome to be here.

Pete Mockaitis
Well, I think we’re going to have a whole lot of fun, and I’m intrigued. One thing I learned about you recently is that you have performed some standup comedy. What’s the backstory here?

Scott Mautz
Indeed, I have. It started on a dare, actually, Pete. So, in college people were like, “Oh, at least you’re not like the un-funniest guy in the world.” And I entered the search National Comedy Competition and I almost won the dang thing, and I thought, “Whoa, wait a minute. Okay, I may want to do something with this.”

So I didn’t decide to go after it full bore as a profession per se but I did do a lot of paid gigs, did a lot of discussion of standup on stage for many years in grad school, and then I just kept at it as I entered the professional world as a major outlet, I guess, for lack of a better word, of I just want to express myself on stage, and had been doing it, boy, for a long time. But it’s been a while since I’ve done it now because my speaking career takes the front seat to that. So I try to pepper a little bit of that into my talks though because that part of me will never really go away.

Pete Mockaitis
Oh, that’s fun. You know, my wife and I, we just saw John Mulaney…

Scott Mautz
Oh, he’s fantastic.

Pete Mockaitis
He did seven shows in Chicago, in this giant Chicago Theater. Sold them all out. And it was entertaining, you know. He’s got a whole flavor that’s enjoyable.

Scott Mautz
Yeah, he’s fantastic. He’s skilled.

Pete Mockaitis
Well, so I want to hear your skilled area. It sounds like standup comedy is not the primary thing you’re known for.

Scott Mautz
That’s right. That’s right.

Pete Mockaitis
But it gets in the mix. And so, your recent book Find the Fire has been getting some real momentum lately. So, yeah, tell us, what’s the scoop with this book, and what’s the main, and why is it important?

Scott Mautz
Yeah, I appreciate it. Thank you for asking that, Pete. Well, Find the Fire, the subtitle is Ignite Your Inspiration and Make Work Exciting Again. Here’s the premise, my man, it boils down to this. And I don’t know if this is going to surprise you or not. But it turns out that 70% of us, 7-0, have lost that loving feeling, as I like to say, at work that we actually no longer really feel fully inspired in our jobs, 70%.

And what’s crazy about it is that the research shows the majority of us, like over – in fact, the latest update is well over 70% say that, “Look, if I want one thing from my boss, one thing from boss, please, the number one thing is I want him or her to be inspirational.” And, yet, ugh, at most, about 11%, 12% would say, “Yeah, my boss is inspirational.”

So that’s a massive gap. And what happens, Pete, is people say, “Okay. Well, you know what, that’s life. That’s life in the big city. I’m never going to fully get back my inspiration at work. They call work work for a reason. That’s life. And inspiration, of course, is elusive and mysterious and it’s tricky, and I’m going to have to wait till it shows up in my life again.”

And the truth is, and this is what the book is about, Find the Fire, the truth is after having researched this for, gosh, almost 15 years now, Pete, I can tell you, that inspiration can, in fact, be codified and coaxed. You can create the conditions where inspiration is much more likely to occur. That’s what the book is about.

And to give you a little bit more flavor of that, you know, I intersperse, probably not surprisingly, humor in that to lighten up what could be a heavy subject, trying to find inspiration in our lives. And it can be heavy for a reason to perceive that way because a lot of people go about trying to re-ignite their fire in the incorrect way.

What research tells us, Pete, is that social science shows most of us, when we’re feeling uninspired, what we’ll do is simply ask, “Well, what inspires me? And I’m going to go try do more of that.” The answers are as different as the person you’re talking to. If I were to ask you, Pete, it would be, who knows? It could be Lionel Richie, I don’t know. For other people it’s going to be Irene Cara, it’ll be a sunset, it’ll be a great leader, whatever.

But the truth is, the answer to that question, “What inspires me?” is far too passive. It’s elusive and when we find out what that is it can get repressed in a toxic work environment. And it turns out we’ve been asking ourselves the wrong question for years. The right question is not, “What inspires me?” but, “How did I lose my inspiration in the first place?” And believe me it was everywhere. When you started your job, you didn’t have to think about it. It was in every nook and cranny, everywhere, like a half-finished highway construction, you couldn’t avoid it. You didn’t have to try.

And so the premise is simple. If you can identify the wells that have dried up of inspiration over your life, how you’ve lost your inspiration, it’s so much more efficient and powerful, Pete, to refill those wells than it is to try to dig a brand new well of inspiration which can take years, it’s far too passive, far too elusive. And the book talks about what drains our inspiration and how you can bring it back into your life.

Pete Mockaitis
Intriguing. So you’re saying that the source of inspiration, it varies wildly, and widely, from person to person, but the sort of disruptors, the evaporators, the drainers of inspiration are somewhat universal.

Scott Mautz
That is exactly right. And I find this very curious, Pete. I’ll set this up for you with – how’s your Greek mythology? You’re ready to brush up on it a little bit?

Pete Mockaitis
You know, I totally, in preparation for this conversation, I picked up, you know, the Wikipedia article about the nine muses, so. And, in fact, I remember learning this once, and so we could talk Thalia and Urania, NBD… it’s all good.

Scott Mautz
Nice. I’ll give the briefest of refresher course. For all the listeners out there that are scratching their heads saying, “So how is this awesome on the awesome podcast?” Here’s what it all boils down to. Greek mythology teaches us that Zeus and Mnemosyne, god and goddesses, they had nine daughters. As Pete mentioned, they’re what’s called the nine muses. You probably heard the term before, “I’m waiting for my muse to whisper to me.” That’s a frequent terminology you hear from artists.

And, in fact, these muses that, according to mythology, they’re the ones that inspire us. It’s where the word music came from, or the word museum came from which is essentially the output, the physical warehouse, stores all the output from the muses in the museum. And as mythology teaches us there were nine of these muses that presided over different fractions of arts and science.

Well, I find it fascinating, and I’ll let your listeners determine whether or not it’s a coincidence, that statistically speaking, research shows us there also happen to be, precisely, nine, what I call, anti-muses, nine forces that break out from the pack of all the things that can drive us nuts about our work life. I find it curious that nine things statistically broke out, head and shoulders above everything else, for being the most common things that can drain our inspiration from our work life. Thus, I call them the nine anti-muses.

And, Pete, you steer, but let me know. If you want, I can go into now describing what these nine anti-muses are.

Pete Mockaitis
You know, I do want to hear each of them and if we can certainly find it the sort of solution or approach to sort of preempting that. But, first, I want to hear, you mentioned – I love a bit of statistical research robustness. Can I hear a little bit about, what was that process by which you landed here? It seems like the number nine wasn’t, you said, “Okay, I’m going to land on nine because that’s cool schtick for my book.” But rather, nine just bubbled up naturally from a research process. What did that look like?

Scott Mautz
Yeah, great question and it truly was a coincidence. In fact, I didn’t even know there was nine muses when I started my research, when I stumbled upon the nine forces. I found out later that it was reverse. I found out there was nine muses and thought that very interesting when I stumbled upon the nine anti-muses, if you will.

But this process is pretty much this way. I’m very blessed to be able to have access to all kinds of research in what I do in my life now as an author, as a writer, I also am a adjunct professor at Indiana University where I teach others-oriented leadership, and I get all kinds of access early on, especially because I also write for Ink Magazine ten times a month, and I get access to fascinating research sometimes before it’s even published.

So, for a very, very long time, I simply began by reading everything I could about the field of inspiration. What is really? What are its roots? Why do we believe it’s so mysterious? Understanding the anatomy of inspiration, if you will. And then I began getting my hands on the most cutting edge, I guess, information and research available in the arena of inspiration. And piling it up year after year I came across a rich vein of research from a couple of experts in inspiration out of the University of Rochester, and continue to just build up my pot of research.

Then I came across several studies and started to cross reference them for determining, “Okay, now that I have this backdrop of understanding of inspiration, what it really is and how it affects our lives, how is it taken away from us? What does the research tell us?” And I began to cross reference studies that would indicate these are the most common sources of inspiration drain.

And after, probably, 20 to 30 cross references of over a hundred studies, I was just amazed to find out it kept pointing to these nine that were breaking out from the pack. After that I came across a story, believe it or not, of the muses, I discovered there were nine muses, and I thought, “Man, that’s really cool.” And I don’t know if that’s coincidence or not. You believe what you want to believe but that was the process.

Pete Mockaitis
Well, I appreciate going into some detail there. And so maybe before we dig into the nine, if you can give us a quick contextual orientation here of how shall we define inspiration? And what are some of the, you know, most basic building blocks or anatomy of inspiration?

Scott Mautz
Yeah, a super place to start because people, they don’t necessarily – you ask them to define inspiration, it’s very difficult. I mean, we know what it is, Pete, we know the feeling. We know that sense inside us that builds up, that excitement that pushes everything to the peripheral, but it’s hard to describe it. We know that it’s behind many of our greatest accomplishments.

But what we may not realize is that, in truth, inspiration is really, it’s the Holy Grail of enthusiasm. Its power extends well beyond that of motivation. And let me just briefly explain the difference between inspiration and motivation, and I think that’ll really make it clear what inspiration really is.

Pete Mockaitis
Okay.

Scott Mautz
Motivation, that’s the pragmatic consequence of inspiration, right? It’s that engineer in you that proceeds in a step-by-step fashion, one step at a time, with marching orders in hand until you achieve your goal. And that’s a good thing. Who doesn’t want that?

Inspiration precedes motivation though. It yields a moment of galvanizing energy. It shoves motivation into action. And here’s the big distinction. With motivation we take hold of an idea and we run with it. But with inspiration, an idea takes hold of us, and that can make all the difference in the world, free levels of energy, discretionary energy that you have to put behind something.

When an idea or a feeling takes hold of you, you feel like you almost have no choice but to throw your discretionary energy behind that thing. That’s why inspiration is so darn powerful and why it’s so important that you bring it back into your work life.

Pete Mockaitis
You know, it’s intriguing. As you described this, and I’m thinking about times I felt what you’re describing, at times for me, it feels sort of close to obsession. It does have a hold of me. It’s like I’m so curious like I want to know the answer to this thing. I want to see if this is possible or true or the case for a particular argument, if a given idea is likely to work and has sort of valid underpinnings.

And so it’s almost like I can’t help but think about it sometimes more than maybe is ideal or healthy for work-life balance. And so I don’t know if you have anything to say: inspiration versus obsession.

Scott Mautz
It’s a darn good question. I think it borders into obsession when you lose the plot of why are you seeking to be inspired in the first place. What’s the point of harnessing that inspiration in your life? If it’s to achieve a balanced objective, if it’s to serve something greater than yourself, if it’s to achieve a personal accomplishment, and it’s directed and focused, it’s fantastic.

It’s when it borders on obsession it can become dangerous. Frankly, Pete, in addition to keynoting and workshops, I do some one-on-one coaching as well, and sometimes I have to coach entrepreneurs that have started their own business and their inspiration has gone beyond into the realm of obsession. But you have to bring it back to the, “Why are we inspired and why do you want to be inspired?” to keep it all in perspective.

Pete Mockaitis
Okay. Cool. So, all right. So now that we are fully contextualized, bring it on. Let’s do the rundown. The nine anti-muses, you know, what do they look like and what do we do about them?

Scott Mautz
Fantastic. So here they are, nine anti-muses. These, again, this is not my opinion. This is what a heck of a lot of data tells us, these are the nine things that are most common that drain our inspiration from our work life.

So the first one on virtually anybody’s list, regardless of the data source, regardless of the psychologists that I interview, regardless of the source, is fear. And fear is probably, almost literally, the antithesis of inspiration, more specifically the fear of failure, fear of criticism, and fear of change. And I’ll come back, we absolutely must talk about that one because its prevalence is ridiculous, 50% of all adults say that fear of failure is the number one thing in their life that’s kept them from revisiting or accomplishing their goals.

The second anti-muse is settling in boredom, a feeling that if we were truly honest with ourselves, truly honest, we’ve had a plateau in our career, and it’s much easier to just put it into a parking spot, right? Life is dotted with many tempting parking spaces and we may choose to pull into one of them, if we’re honest, and over time we become bored, and our learning and growth stutters. And before you know it, the inspiration has evaporated right out of the side of the door here.

The third one is inundation, becoming overwhelmed. Overwhelmed is like the new black, you know, it’s in fashion. It’s so interesting to say, compare stories of how overwhelmed we are these days. Well, it’s having an impact, as you can imagine, in many ways, besides the fact that it just pushes away inspiration from our life.

The fourth anti-muse, the fourth way we lose our inspiration, whether or not we realize it, by the way, subconsciously or not, is a lost of control. Having far too little influence on outcomes in our business, outcomes in our life, far too little control over the events of our life. Closely related to that one, the fifth anti-muse, and, man, this one devastating in its totality. I can’t tell you how many people in the thousands of interviews I did for this book have told me about dwindling self-belief, the fifth anti-muse.

The sense that when a push comes to shove, deep down inside, you have this fundamental belief that, “I’m not good enough,” and you’re caught in this world of comparing to others rather than comparing to who you were yesterday and how to become a better version of yourself versus yourself yesterday rather than comparing.

The sixth anti-muse is disconnectedness. This one is a tricky one. It sneaks up on us more than any of the other anti-muses. And what I mean by that is you look up from your work one day and you realize, “Man, I don’t have as much time to spend with my friends.” Maybe you’re in a new business unit, for example, and you haven’t made friends yet. Maybe you have a few toxic team members that are kind of ruining the fun of what it used to mean to come to work and to connect and bring joy to each other. You feel disconnected from the place that you’re working at.

The seventh one is dearth of creating. And out of all the interviews, Pete, that I conducted, and all the stories that I gathered, believe it or not, the most emotional stories, tied closely with the stories behind fear and fear of failure, where people had told me they’d simply stopped creating in their work life, and in their life.

That’s what I mean by dearth of creating. You’ve stopped. You realize, “When was the last time I contributed something unique and powerful with my personal stamp on it that only I could’ve done. I’ve fallen into a process of following process, and meeting after meeting, and blind output without a unique stamp and a unique creation,” which is closely related to the eighth anti-muse – insignificance.

And feelings of insignificance at work in that what we’re working on, if we were truly honest with ourselves, it doesn’t really matter, it doesn’t matter to the company, it doesn’t matter to other people, and most importantly, it doesn’t really matter to you.

And then the last, the ninth anti-muse, the last, is what I call lack of evocation which is where you work in a toxic work environment or for a toxic boss where all other things that might be positive about the workplace environment, they’re all just crushed under the weight of toxicity. Again, most commonly by just a brutal boss that sucks all the joy out of your job for you, or an overall unhealthy workplace culture and environment.

So those are the nine anti-muses, Pete, and we could steer wherever you want to. I would suggest, perhaps, a discussion on fear for a bit, but we’ll go where you want to go.

Pete Mockaitis
Oh, sure. Well, boy, Scott, tell you what. This is heavy stuff.

Scott Mautz
That’s why there’s humor in the book.

Pete Mockaitis
I’m tearing up a little bit. It’s just so sad, you know, to imagine a workplace that is just dead, devoid of inspiration and that this is many people’s lives. And I think all of us experience, you know, one or more of these on a given week, sure. But as you just sort of stacked them onto each other, I imagine, “Oh, man, you see a workplace where you have all of these every day. It’s yucky.”

And so, thank you, Scott. I mean, this really kind of gets me, you know, call me an optimist but I’m like all the more energized about the entire mission of How to be Awesome at Your Job. It’s like, “That is not okay and, by golly, we’re making a difference to reduce the prevalence of this which is not appropriate in a workplace for just the experience of being alive as a human being.”

Scott Mautz
Very well-said. I mean, I couldn’t say that better myself, Pete. And here’s the good news, the book is called Find the Fire, not “Put a Wet Blanket over the Fire and suffer from a lack of oxygen.” So I’m going to provide oxygen now for your listeners…

Pete Mockaitis
Oh, yes.

Scott Mautz
…if you’re ready to go there.

Pete Mockaitis
Yeah, I would. And, you know, what’s interesting is I was thinking of a situation, I’ve known a few people that they’re in, in which their inspiration just goes whoosh, gets zapped out quickly. And that was when there was sort of a change in leadership at the workplace. And so whereas before they were doing their thing and having fun with it, just rocking and rolling.

But then with the change in leadership there also came quite a lack of clarity in terms of, “Okay, who’s really in charge here? What’s really my job here? Who actually gets the decision, authority and rights under this area? What exactly am I supposed to be doing today at work?”

And so, in a way, I guess, rather than neatly falling into one of these nine, it kind of sort of embeds a couple inside it like a loss of control or an insignificance and disconnectedness, boredom if you’re not doing much because you don’t know what you should be doing. So it’s sort of a cocktail that all at once brings in a number of those.

Scott Mautz
That’s so true. And it’s a great point, Pete. You know, I often get asked about lack of clarity, and here’s a quick way to think about it. The opposite of clarity is to have something be muddy. And what’s create mud? Well, it’s a combination of the raw dirt, and when we pour water on top of that, and if you think about it it’s a simple analogy.

The dirt is the core work that we do. The root spring up from that. It’s what gives us nourishment and provides our income, it gives us our sense of wellbeing and a job and a sense of purpose. That’s the dirt. Now what happens when you get new bosses or you get a changeover? They come and they bring water to that dirt. To them the water is very clear, right? They have a clarity of intent. And they want to pour their knowledge, and their clear knowledge, and their clear experiences over you.

And what happens when water and dirt mix? It creates mud. And those two things create this universe where, despite the intent of the giver of that water, things can get very muddled up. So to get back to clarity in your life, despite the best intentions of those new bosses that are bringing the lack of clarity to the table, you just got to get back to the objective of what is it you’re trying to accomplish. Push back on the creation of new work.

And I talk in the book Find the Fire about many ways to do that. You mentioned that you have to like get clear on role definitions and even a decision criteria definition. I used to work at a company, in fact I worked for Procter & Gamble for 23 years and I was blessed to run some of their largest multibillion dollar businesses.

And one of the things that we learned was the importance of being very clear on the decision-making process when things get really unclear. Who decides? Who has a vote? Who’s just an executor? And you would be amazed. I’d go into a meeting and talk about lack of clarity, there’s 10 people in the meeting, “Who here thinks they have the accountability for this decision?” Eight of them would raise it. “Who thinks they’re responsible for the outcome of this decision?” You know, seven would raise it. I’d be, “Oh, my gosh, we’re in trouble.”

So just trying to provide the clarity in that mud is powerful. And you’re exactly right to point that out because it’s a big cause of drain of inspiration in our lives.

Pete Mockaitis
All right. Well, so good. Well, then let’s dig into some antidotes here. So when it comes to this fear stuff, fear of failure, of criticism, of change, what’s the prescription?

Scott Mautz
Yeah, let’s talk fear of failure because it comes up number one on the list, almost regardless of the source of data. And so I just want to talk about fear of failure for a second because, Pete, here’s what I really want your listeners to understand to help them be awesome at their job. It’s very difficult to be awesome at your job when your brain is busy reframing and engaging, I should say, yourself in the wrong conversation, and that’s what fear of failure does to us.

If this was a visual show, if it was a TV show, I’d have a slide up showing you what neuroscience teaches us about the fear of failure, that there’s a part of the brain that literally shuts down in response to fear of failure. It’s the frontal cortex of the brain, the part of the brain that’s responsible for growth and risk taking and exploration. That part literally shuts down in the face of fear of failure, so there’s a physical aspect to this and it engages that fear of failure, engages our brain in the wrong conversation.

And if you want to be awesome at your job and help others be awesome at their job you have to reframe the discussion your brain is having with yourself about fear of failure. I’ll give just a few examples. Here’s a few ways you can reframe your fear of failure. I find these to be very powerful. First, what if I were to tell you and your listeners, Pete, there’s only three ways that you can actually fail: when you quit, when you don’t improve, and when you never try?

What if I were to remind you what the great Zig Ziglar once said, a motivational speaker, one of the greats of all time. He once said, “Guess what, folks? Failure is an event not a person.” I wish I had a dime for every person I coached, Pete, that take some recent failure as a harbinger of things to come in the future and believes like, “Well, this is a prognostication of what…this is what I’m going to become. I must be this failure.” And you’re not.

What if I were to tell you, just a few more ways to reframe it, what if I were to tell you that failure, the truth, it doesn’t happen to you, it happens for you. It doesn’t happen to you to destroy you and your confidence. It happens for you so you can learn and grow from it.

What if I were to tell you that you don’t suffer when you fail. Your ego does. I tell myself this all the time. Guess what? Your ego and you are not the same thing. They’re two different entities. When you fail, your ego takes a blow and it needs to sit at the kids’ table where the rest of the unhealthful emotions that have played far too big of a role on your life.

And, finally, one last way to reframe, I always remind myself that when I’m feeling that pit in my stomach before I’m about to try something new that scares the heck out of me, I remind myself that when I’m feeling that, that fear, that’s not there to scare me, that’s there to tell me that what I’m about to do must be worth it otherwise I won’t be feeling anything.

Just like that – in what? – in two minutes I offered five ways to reframe the fear of failure. And your listeners can do the same and must do the same because this is a toxic source of inspiration drain and even, Pete, for the people that are saying, “Dude, I hear you but I’m blessed, the fear of failure doesn’t apply to me.”

Good for you, you beat the odds, but statistically speaking it is mathematically impossible that you don’t have somebody in your life that suffers from fear of failure, whether it’s a co-worker or particularly, and sadly, whether it’s a child. The data is becoming very clear that, especially as kids enter college age, they were recording the lowest levels of self-esteem we’ve ever recorded on college campuses and a lot of that comes from the pressures kids put on themselves and the fear of failure that is just running rampant in college campuses and amongst kids in general.

Pete Mockaitis
Whew! This is potent stuff. Yeah, I’d love to dig in on the notion of when you fail you don’t suffer, rather your ego does. So I think some listeners would say, “Well, yeah, that still sucks, though, Scott. Is it beneficial to have a suffering ego?”

Scott Mautz
I like that. And it can suck if you assume the ego is imminently intertwined. And what I often do, I literally do this, Pete, I literally do this. When I’m thinking about something like, “Oh, man, I’m going to do that. But if I blow it, Oh, my gosh, I’m going to look like a fool.” I literally picture separating my ego from myself, from my true self, and making it go sit at the kids’ table where I’ll look at it and I’ll understand that, “Yeah, I know we’ve got to feed it and rub its belly every once in a while, but it’s not who I am, it doesn’t sit at the adult dinner table.”

And what I find is the more you can separate, and at least be aware of that, it’s really powerful because most people aren’t aware. Their ego and their sense of self are so intertwined they have a hard time separating the two. And it’s okay to take dents in your ego and, by the way, it’s okay to have an ego. There’s no one that has 0% ego. A lot of people have less than others and that’s cool. It’s just when we let it define and define who we are that it becomes problematic.

Pete Mockaitis
Yeah, that’s so interesting. And so then, when you visualize your ego what’s it look like? It’s a kid version of you?

Scott Mautz
Yes, that’s usually the way I look at it. Frankly, that’s exactly the way I picture it, a kid version of me sitting over there, you know, often whiny, often self-preservationist, often wondering about, “How is this thing going to reflect on me?” and, frankly, most often not service oriented. And I find that I’m very much able to keep my ego and my fear in check when I remind myself, “Okay, what’s the servitude in what I’m about to go try? Who am I going to serve to help them become a better version of themselves? Or what end benefit will I have for somebody else with what I’m about to try besides just the selfish benefit for me?”

And people give you a lot of slack when they know you’re trying to give them service, right? And I always find that that’s helpful, and I view that little kid ego sitting at the kids’ table as the most selfish version of myself that’s not focused on serving others. And that helps me put it in its place as well.

Pete Mockaitis
Oh, yeah, that is nice. And then if you think about sort of humility as a virtue, and people like people who are humble, and similar roots to the word humiliation, when you have an ego that gets some dents then that can, in fact, be an asset to have your ego cut down from time to time.

Scott Mautz
Right. That is exactly right. And it’s not easy to do it but it starts with self-awareness that it does need to be cut down from time to time, right? Now I’m sure you’ve met people, Pete, I’m sure you’ve met people that are completely unaware that their ego is running rampant and taking over. I’m sure you’ve met that.

Pete Mockaitis
Oh, from time to time.

Scott Mautz
Yeah, yeah.

Pete Mockaitis
Okay. Cool. Well, that’s awesome. So that’s a nice dose of good solutions when fear is in the mix. So, maybe you tell me, Scott, as you think about professionals who are in their daily work organization environments, is there another particular anti-muse you think would be valuable to deconstruct?

Scott Mautz
Well, you know, you almost have to talk about, for a minute, inundation and overwhelmed because we’re all feeling it. And you had indicated this before, Pete. I meant to say that no human being experiences all nine anti-muses at once, or if they do they’re a complete and utter mess. That’s not like the statistics don’t support. Research doesn’t support that that’s what happens to us, generally speaking.

What happens is, like you said, most of us can associate with three or four of these in periods of our life over time or in any given week or sometimes within a given day. And so the single most common next to fear is probably, virtually everybody feels inundated. So one of the things I wanted to share with your listeners is us feeling overwhelmed and inundated is at least in part our own fault. And I know people don’t like to hear that. They want to know that, “No, it’s the demands of the business. It’s the demands of the world we work in. We must do more, more, more. Produce more, more, more with less, less, less.” And part of that is true.

But we’ve also lost the art of pushing back especially when new work requests come into the fold, and I talk a lot about this in Find the Fire in the inundation chapter. And if I may, I’ll share just a little bit of advice about how to master the art of pushing back because I think it’s a powerful way to keep things on your plate manageable enough that inspiration has a chance to show up in your work life again, and just a few tips on that.

One of the most that I found when it’s time to push back on a new workload request is to come from a place of accountability, and give a different yes to the request. The reason we don’t push back is nobody likes saying no. It’s painful, right? It’s painful to tell somebody no especially your boss. Especially your boss. But you don’t have to say yes but you can give a different yes to the request.

You know, “Yes, I understand you want that done,” to your boss, “but first let me come from a place of accountability. I’m accountable to deliver my entire workplan. Let me lay out on paper for you the workplan. This is what I’m working on,” which, by the way, research shows that 74% of most bosses have no idea of the true impact of what their employees are working on, how much time they spend doing it, and the amount of things they actually do during the day.

Visualizing it on a piece of paper, respectfully, and playing it back and saying, “This is my total portfolio of work. If you want me to do this, these are the two things that are going to suffer, and I want to deliver the total portfolio work to you.” So rather than just saying, “I don’t want to do that. I have too much to do,” you demonstrate on paper how much you have to do, what has to give in order for you to take that on, and then you can also accompany that with a different yes.

“So as you can see here, boss, from my workplan that I laid on paper for you, I can’t take this on without something else suffering, which by the way earns more appreciation for what you’re working on,” by the boss as a side note. “But because I can’t take that on, I’ll tell you what, let me give you a different yes. I’m going to steer you to somebody that can help. I’m going to help you whittle down the amount of work it actually has to get done there. I’m going to lay out for you a resource that we could hire to take at least part of that research project on,” etc.

You find ways to get to an agreeable sign that you’re trying to help with the objective of the request even if you can’t actually do the work itself. Very powerful ways to push back.

Pete Mockaitis
Well, I like that. And, Scott, I’ve got to ask. So, now, I think, hey, talking about fear again. If a listener is saying, “Okay, Scott, I have a sinking feeling that were I to do that my boss would say, ‘Hey, I don’t want to hear your whining or your excuses. We all have a lot on our plates, and I need you to make it happen. All of it.’” What do we do?

Scott Mautz
Boy, is that really familiar? Is that ever familiar? And, first of all, I wouldn’t be surprised if some of us were to, obviously, to experience that, and from time to time that, for sure, is going to happen. But this is where people fall down, is in the face of that first push of the boss, looking like whining or they’re accusing you of whining.

They have to understand, you have to get them to understand that, look, at the end of the day, you indeed are trying to be responsible and accountable. And then you go item by item, and you engage in discussions on, “Okay, I hear what you’re saying. All these needs to get done. Let’s talk about the realities of each of these pieces of work. Are there things you can do to help me achieve this objective in a different way?” You don’t wear down and just give in yet.

Now, I’m not saying, Pete, that there’s not going to come times where, if you have the kind of boss that’s toxic and is just going to say, “I don’t care. Do it.” Okay. Well, that speaks different volumes for how to address lack of evocation and how to work with a boss how just won’t work with you. but in that scenario, you have to be realistic and say, “Okay, I’m not going to give in just yet. I understand he thinks I’m whining. If I continue to come from a place of accountability and can demonstrably show the impact it’s going to have on the other deliverables, and get that boss to engage on, I hear you. I know it all has to get done. I want to roll up my sleeves with you to figure out how all of this can get done together.”

You have to keep at that. And if it gets to a point where he’s like, “I hear you. You’re not getting it.” Go away and just make it happen. Well, that’s a different discussion to have. That’s where you get into a different chapter of the book, how to deal with just toxic bosses. But the big point is hold your ground, be firm, you could even use what I call the Bermuda Triangle of bargaining in those cases where they’re playing hardball with you saying, “It all needs to get done.”

You’re like, “Well, hold on a second. Let’s talk about the Bermuda Triangle area of bargaining.” You wouldn’t use that term with him or her. But what that means is there’s three things: time, resources and scope as a triangle. And in the middle of that gets suck, time and wasted opportunity and energy and everything. So you talk to that boss and you say, “Look, there’s time, resources and scope. I can accomplish what you want, the full scope of it if you give me two times more, two more weeks, or we can reduce the scope, give me a few more resources and I’ll do it in half the time.”

You get the point. You use time, resources and scope, those are three variables, and you negotiate with your boss. So if scope is absolute, “You must do it all of it. I’m putting my pin on scope.” Great. Negotiate on time and resources then. Makes sense.

Pete Mockaitis
Oh, yeah. I’ve seen a slide like this long ago. Thank you for resurrecting it for all of us. That’s good stuff. Okay. So, well now, I’d love to hear a touch then in terms of, hey, we got some toxic boss, toxic colleagues, there’s a lack of evocation. What do we do?

Scott Mautz
Yeah. Have you ever experienced that, by the way, Pete, that kind of environment? I was wondering if you’ve ever had that.

Pete Mockaitis
You know, only for small…fortunately, only in small stretches of my career but there was a time when I worked in the pantry at Kmart in high school in which I was not impressed by some of the leadership examples in my midst. It felt like it was toxic at times in terms of, you know, if I stack the Pepsi wrong. Oh, man, it was so brutal.

Scott Mautz
The reason I asked is if you can remember, then I will address your question. It kind of douses everything else out, doesn’t it? It doesn’t matter what else is good about your job, when your boss is toxic nothing else matters. Is that a true statement? Do you think?

Pete Mockaitis
Well, if you encounter your boss frequently it really can very much be the case.

Scott Mautz
Yeah, and research tells us that’s what most people would say. So I talk in the book, and I will just touch on a few pointers. I give a little bit more of a complete plan on what do when you have a manager that’s like that and how frankly you can not only kind of work with them but turn them into a source of actual inspiration for you.

Here’s what some of the data and experience tells us that we do. First of all, and people don’t want to hear this but this is truth. First and foremost you have to bring the attitude that you want reciprocated. The more that you paint the boss into the corner, the more that you talk about that toxic boss as a toxic boss, the more it feeds on itself, the more you come to believe it, and maybe this is the most important point, the more you feel like you’ll never be able to reverse that situation.

And, by the way, people hear about that when you’re talking about your boss and, God forbids, if the boss ever finds out, that makes it really difficult to ever build new bridges. So, first and foremost, you got to bring the attitude that you wish was reciprocated back, number one. Number two, and I think people like hearing this one even less, you’ve got to learn how to give that boss feedback. You want to talk about fear of fear, that’s a scary thought.

But you make sure that your boss is open to it, and some of them aren’t, and I understand that, but you would be surprised. And what the research tells us is, in truth, even amongst toxic bosses, the vast majority of them really don’t understand the full impact of their behavior and what it’s having on their employees. And it takes brave people to call them out on it and say, “Okay, I want to make sure you’re open to some feedback assuming you agreed.”

Pete Mockaitis
And you just ask that question, “Hey, boss, you open to some feedback?”

Scott Mautz
Yeah, it sounds so obvious. And if they say no, okay, well, then the next step is quit. But you proceed with bravery and then you just kind of follow kind of a pretty straightforward pattern with humility, with transparency, with empathy. You help them understand the impact that their behavior is having on you and on the organization, never making it about them as a human being because bosses and human beings become defensive when it becomes personal. It’s about their behavior and the impact their behavior is having on your ability to do your job and your ability to want to show up to your job.

That is very straightforward, you be respectful, always direct with specific examples as you give the feedback and don’t waiver, as difficult as it is, believe me you’re doing that person a favor because the odds are they might also be a fairly intimidating individual and, believe me, they’re not getting enough feedback, and feedback that might actually make the difference for them.

And, finally, you just got to make sure you’re focusing on your perspective of how to help them not like what you would do if you were the boss, which is a big trap that people fall into when they start giving feedback to a boss. So those are just a few tips.

Pete Mockaitis
That’s great stuff. Thank you. Well, Scott, tell me, anything else you really want to make sure to mention before we shift gears and hear about some of your favorite things?

Scott Mautz
Yeah, I think I just wanted to mention that if the listeners are interested in what they’re hearing, the book is called Find the Fire, and I’ve put something together for your listeners, Pete. If they go to ScottMautz.com, S-C-O-T-T M-A-U-T-Z, right on the website, I have it ready to go, a prompt will pop-up where they can download a free workbook that goes along with the Find the Fire book that helps them, it’s a fill-in the blank workbook that helps them write down and retain the key concepts in the book.

And we all know, and research is very clear on what happens when we’re able to write down concepts for the retention of those very ideas. So they’ll be able to get there a free workbook at ScottMautz.com along with a lot of other free tools that I have prepped and ready to go for your listeners.

Pete Mockaitis
Oh, cool. Thank you. All right, great. Well, now, could you share with us a favorite quote, something you find inspiring?

Scott Mautz
Oh, yeah, sure. I have two. Maybe my favorite of all time is probably not surprising given the way our discussion opened about my love of humor, but I really do believe that, “The shortest distance between two people is laughter.” And I found that to be imminently true in my life. And another quote, which is also some of the best advice I could give another human being, is to, “Chase authenticity not approval.”

And I can’t even tell you how many people give away their power, and I talk about this in Find the Fire a lot, when they choose to chase the constant approval of others – their boss, their mother-in law, their sister, whoever it might be – and they chase approval, constantly seeking to compare to others, wanting that approval rather than chasing the authentic version of themselves and being who they were meant to be, not what’s expected of them.

Pete Mockaitis
Okay. Thank you. And how about a favorite book?

Scott Mautz
My favorite book I have on my table, I have it in front of me here, it’s called Die Empty by Todd Henry. It’s a fantastic book that sums up a lot of what’s important to me and my life. It’s a book about unleashing your best work every single day so that when you’re on your death bed you don’t have regrets about, you know, “I wish I would’ve created this. I wish I would’ve done that.” A fantastic read. I think your listeners would enjoy it.

Pete Mockaitis
Oh, thank you. And tell me, is there a particular nugget that you share that really seems to connect with folks, like they’re nodding their heads, they’re re-tweeting, they’re quoting it back to you?

Scott Mautz
I’ll probably start with the authenticity one that I get so many comments back on, the importance of chasing authenticity instead of approval. I’ll probably stick with that one because so many people bounce back to me on that one.

Pete Mockaitis
All right. Cool. And, Scott, tell us, is there a particular challenge or call to action you’d issue to folks seeking to be awesome at their jobs?

Scott Mautz
Yeah, I think it’s just you don’t have to accept that inspiration is something that is mysterious. It can be codified and coaxed. You can create the conditions where inspiration is much more likely to occur. You really can. If you understand what drains it then you’ll understand how to counter those and refill those wells. And when you have inspiration at your side, man, could you ever be awesome in your job.

Pete Mockaitis
Beautiful. Well, Scott, this has been so enriching. Thank you so much for taking this time and sharing these goodies. I wish you tons of luck with the coaching, and professor-ing, and writing and speaking, and all you’re doing there.

Scott Mautz
Thanks so much, Pete. An absolute pleasure.

241: How to Have More Fun While Achieving More with Dave Crenshaw

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Dave Crenshaw says: "'Busy' is a white flag of surrender... not a badge of honor."

Dave Crenshaw gives his expert insights on the importance of scheduling in fun, meaningful breaks, and shares practical tips on setting up your own personal oasis and managing your time.

You’ll Learn:

  1. Why having fun is critical to your success
  2. How to build your own oasis
  3. Perspectives to switch from a culture of now vs. the culture of when

About Dave 

Dave Crenshaw is the master of building productive leaders. He has appeared in Time magazine, USA Today, FastCompany, and the BBC News. His courses on LinkedIn Learning have received millions of views. He has written four books, including The Myth of Multitasking which was published in six languages and is a time management bestseller. As an author, keynote speaker, and online instructor, Dave has transformed hundreds of thousands of businesses leaders worldwide.

Items Mentioned in this Show:

Dave Crenshaw Interview Transcript

Pete Mockaitis
Dave, thanks so much for joining us here on the How To Be Awesome At Your Job podcast.

Dave Crenshaw
Thanks, Pete. Glad to be here.

Pete Mockaitis
Well, first and foremost, I think we need to hear a little bit about you and Chuck Norris. What’s the backstory?

Dave Crenshaw
Well, for those unfamiliar, Chuck Norris facts are jokes that have been making a round the internet for, gosh, close to 10 years now, and they’re just statements of just ridiculous strength and power that Chuck has, things like Superman wears Chuck Norris pajamas, or Chuck Norris makes onions cry. And they’re fairly popular, and Chuck heard about these and put together The Official Chuck Norris Fact Book.

Well, in The Official Chuck Norris Fact Book he cites me and my book, The Myth of Multitasking, and it’s under the Chuck Norris fact, by the way, “Chuck Norris can kill two stones with one bird.” So, that is the connection and there are lots of things that I’ve done. I’ve been on Time Magazine, BBC, all these different places, but there’s nothing that will ever be as cool as being mentioned by Chuck Norris in The Official Chuck Norris Fact Book.

Pete Mockaitis
That is cool. And so, I guess Chuck was on board with your perspective in that multitasking or switch-tasking, if you will, is a thief and suboptimal and etcetera.

Dave Crenshaw
Yes, he does not believe in multitasking, and he believes in focusing on one thing at a time.

Pete Mockaitis
Boy, it feels like there’s a Chuck Norris fact.

Dave Crenshaw
There is actually. So, when that happened, I sent that out to my social media followers, and said, “I’ll give my books and The Chuck Norris Fact Book to somebody who can come up with the best Chuck Norris fact about multitasking.” And the winner was, “Chuck Norris doesn’t multitask. It’s never taken him more than one punch.”

Pete Mockaitis
That’s good. That’s good.

Dave Crenshaw
Yeah.

Pete Mockaitis
Well, we’re having fun. And so, I want to talk about your latest book The Power of Having Fun which is a compelling title, and I’m so intrigued to get the details on this about what I read thus far. So, could you give us your view? What’s sort of the main idea behind this book and why is it important now?

Dave Crenshaw
Sure. The first thing that I want to say is that I am a productivity expert. I help build productive leaders. So, when I’m talking about The Power of Having Fun I’m coming at it primarily from a productivity standpoint. And what I’ve learned, it’s sort of the cousin to The Myth of Multitasking. The Myth of Multitasking is about what you shouldn’t do. You shouldn’t try to do multiple things at the same time.

Well, The Power of Having Fun is about what you should do. If you want to be more productive you must make having fun a top priority in your schedule. It is something that you should put in your calendar and protect just as much as you protect an appointment with your most important client, with your boss, with anyone who is critical to your success because it is critical to your success.

Pete Mockaitis
Oh, Dave, this is a message I love to hear because I’m subject to some of those, I don’t know, guilt things about not doing or achieving enough, or “should I be having fun in this moment” type things, so I love this thesis. So, could you back it up a little bit? Like it almost sounds too good to be true. Like, why? Why is having fun this important?

Dave Crenshaw
Sure. Well, I can back it up. The first thing that I want to say, though, before I go into any kind of studies or research or science behind it, is I am less interested in the research of others and more interested in the research or the experiment of you. What that means is sometimes we get all lathered up with all these studies and statistics.

And what really matters is, “Does this apply to you?” So, rather than taking my word for it, and going, “Well, that’s what everybody should do,” I would encourage people who are listening to this to test it, to put it into application into your life, maybe just for two weeks, and try that experiment because, ultimately, that is the most powerful proof that I can offer.

And what I believe you’ll find is what many of my leadership clients have found which is that when you make fun a priority you get more done, you’re more productive, you’re happier, and you’re more creative.

Pete Mockaitis
Okay, yeah, I’m with you there that, certainly, like that’s where the rubber meets the road and sort of the ultimate bottom line there is not so much that it worked for this population of people studied over at the University of such and such. But is it going to work for you?

Dave Crenshaw
Yes.

Pete Mockaitis
But just so that the listeners get fired up, and me fired up, about doing such a test, could you share some of that research or data that suggests it’s extremely probable that if we do this test we will like what we see?

Dave Crenshaw
Sure. Well, my favorite one is it comes from a study, and this is the actual study title, The Role of Dopamine in Learning, Memory and Performance in a Water Escape Task.

Pete Mockaitis
Water escape. I’m thinking of Harry Houdini right now.

Dave Crenshaw
Yeah, yeah. This was published by the University of Washington not too long ago. And what it was is a study to show the role of dopamine in how well a mouse could learn and perform over time. So, what they did was they had two different groups. They had a group that had naturally-occurring dopamine in their body, and then a group that was deprived artificially of dopamine occurring in their body.

Now, if you’re not familiar with what dopamine is, it is the motivation-inducing chemical that your body naturally creates when something enjoyable happens, like having fun, like taking a break, whatever is fun for you, reading a book, going for a walk, playing video games, whatever it is, your body releases a little dopamine into your system.

Pete Mockaitis
Like even the dark side of fun.

Dave Crenshaw
That’s a whole different topic though. Here’s the thing, when mice had dopamine in their system, naturally injected, they learned faster and better. In other words, their performance over time improved, they got better and better at escaping from this little water task that they had setup.

The mice, though, that had been deprived of naturally-occurring dopamine, their performance got worse over time. In other words, the more they did it the worse they got at it. They didn’t perform better, they got slower, they made more mistakes. Now, here’s where it comes into our world. We aren’t mice in a maze but many people treat ourselves as if we are.

We deprive ourselves of having fun which creates that naturally-occurring dopamine, which means that when we do that, we’re getting worse at our performance. Every single day that you persist at your desk with skipping those vacation days that you should’ve used, you’re not getting better. And, in fact, the research backs that up as well.

Project Time Off found that when people take more than 10 days of vacation a year they were more likely to receive a raise and get promoted than those who did not take all their vacation days.

Pete Mockaitis
Okay. All right. That’s good stuff. That’s good stuff. And do you have maybe one more you can lay on us with regard to research or studies. I’m feeling it.

Dave Crenshaw
So, well, I’m going to shift gears just slightly because it does relate. One thing that I talk about in The Power of Having Fun is the need to not just have an oasis is what I call them. An oasis is this fun break that you schedule in your calendar. And one thing that I found was that when couples take time to go on a date once per week, and that is also part of having fun.

When a couple has that time, according to the National Marriage Project, they are 3.5 times more likely to report being very happy in their marriages compared to those who did not spend that time together. And additionally, if they just had one dedicated time per week, they reported higher satisfaction in communication and sexuality in the bedroom.

And that is so critical because of other studies that show, that talk about the work-home resources model. In other words, when you’re happy at home you are more likely to succeed at work. And if you have people in your life that you care about, if you want them to be successful at work or at school, spend time with them. Not only will you both feel better about your relationship but you both will succeed more in your career.

Pete Mockaitis
Okay. I like it. I dig it. So, convinced. So, let’s jump in, then. When it comes to fun, I mean, fun is fun. We like it. We’d like to have some more of it. And so, I’d like to get maybe a bit of perspective when it comes the work time versus fun time, although, hopefully, work is fun but dedicated fun, rejuvenation, non-work time. Is there sort of like a sweet spot or a ratio? Or how do we think about kind of the relative application of precious time between the two?

Dave Crenshaw
Sure. So, I define an oasis as something that is brief and recurring in your schedule, and you want to have oases of different scales. You want to have a daily oasis, a weekly oasis, a monthly oasis and a yearly oasis. Let’s knock down the yearly first or cover it. That’s usually what people refer to as a vacation, all right?

So, we want to make sure that we’re keeping that and having that, but that’s not enough. It’s too far in between. We’re depriving ourselves for far too long a period of time. So, we also want to have once a month, perhaps a half-day or a day that we take that is reserved in advanced just for us to relax and enjoy ourselves, do something that’s fun.

Then once a week, you have something that’s a little shorter, maybe one to two hours once per week that you relax and enjoy this oasis. And then, finally, you have a daily oasis that’s occurring once every day that’s in the neighborhood of 30 minutes to an hour, and that can be anything from watching your favorite Netflix program to working on a hobby, whatever it is that you find enjoyable.

But all of these should not be something that you fit in the seams. The problem, the mistake that many people make with having fun is they do it after everything gets done. They say, “Well, once I do this then I will be able to have it.” But instead we want to have a clear commitment in our schedule of when that’s going to occur.

Pete Mockaitis
Okay. So, when it comes to the scheduling, any pro tips for scheduling well?

Dave Crenshaw
Well, the first thing is just to do it.

Pete Mockaitis
All right.

Dave Crenshaw
That sounds so basic yet I’d worked with executives all around the world and I’ll tell you that people are not using their calendar the way that they should. There’s way too much – gosh, what I’d say? Just kind of going with the flow, and that’s not just a problem with having fun, it’s a problem with time management in general. So, you want to get in the habit of using that calendar as a time budget, a commitment in your calendar.

The next thing I would say is try to find natural ebbs and flows in your day. So, there are typically times in the day where you’re going to have more downtime, you’re going to be more relaxed, or not as many interruptions. That’s usually a good time to schedule one of these oases.

Pete Mockaitis
Well, I’m very intrigued by something you said there with regard to you see this with lots of your clients, there’s calendar misuse, there’s way too much going with the flow. Can you expand upon that a little bit? What do you mean by that? And what’s the superior alternative?

Dave Crenshaw
Well, what I mean by that is we are driven by the culture of now.

Pete Mockaitis
All right.

Dave Crenshaw
The culture of now says, “If someone asks me a question, I have to respond to it now. If I’m going to do something, I need to do it right now.” You know, I got a neighbor who does, just kind of as a side hobby, does T-shirts for people. And she said to me, this is almost before, she said, “If someone wants me to do it, I don’t want them to tell me the date by which it gets done. I want them to tell me, ‘I need this tomorrow.’”

Pete Mockaitis
They’d want that.

Dave Crenshaw
Yeah, they’re driven by the adrenaline. But the problem with the culture of now is that it contradicts itself. You cannot do it all now. And if you’re allowing all the inputs to come at you at once you are setting yourself up to try to multitask which is going to really screw things up. So, the superior method is to move to the culture of when.

The culture of when relies upon the calendar, and says, “I am going to work on this project, and this is when I’m going to do it. I’m going to respond to your quick questions, and this is when I’m going to do it. I’m going to make these T-shirts, and here’s the time that I have dedicated in my week to making T-shirts.” That is far superior, it helps you live a more relaxed and less stressful life, and creates opportunities for having fun as well.

Pete Mockaitis
You know, Dave, I’ve seen this in my own life, and I think that in some ways it’s just a matter of getting real about what are the commitments that are actually are you committed versus what resources or time do you really have available, and thus what is actually going to get done versus what is not going to get done.

And to be in the driver seat for actually making those decisions as opposed to, I don’t know, sometimes I feel like a crazy person just like, “Oh, the next thing. Oh, the next thing,” as opposed to getting real, like, “No. In fact, you’re overbooked, you’re overcommitted, overscheduled, and it’s an impossible fantasy to believe that all of those things will be done. And so, it’s sort of like endure the pain now of realizing it ain’t going to happen, and then just decide to schedule, budget the time in a way that is most aligned with your highest order of objectives.

And I know you’ve heard of this and I’ve shared it, but from time to time, you know, everything is sort of descends at once and it’s like, oops, it’s time to take a step back and recollect and get real about the time allocations.

Dave Crenshaw
Yeah, and when you talk about that one thing that really comes to mind is how so many people right now are wearing the busy badge as a badge of honor, “How are you doing?” “Well, I’m really busy,” as if that means that we’re being successful. And the reality is the busy is a white flag of surrender not a badge of honor.

It’s showing that you cannot control your time. What really matters is what results are you getting. In fact, I teach people, I teach my clients that if anyone says, “I’m busy,” to follow up by saying, “Great. What results are you getting?” And what you’re trying to do is shift your mind away from perpetual motion to productivity.

Productivity is not about perpetual motion. It’s about finding your rhythm, and The Power of Having Fun reinforces that, because so many people feel that taking a break to have fun is not productive but in fact it’s part of that rhythm. Taking that downtime is giving you the ability to really perform at maximum levels when you go back to work, and that’s really what rhythm is about.

If you think about rhythm in a song, there are periods of high intensity, there are middle periods that are sort of drifting along, and then there are silence, and all of those things come together to make a beautiful piece of music. It’s the same thing with our personal productivity.

Pete Mockaitis
All right. I dig that. Well, so then, yes, back to having fun, you know, and these oases. I’m curious then, it seems like we have our own intuitive sense for what we like to do, what we find to be fun. But I’d love to know are there some kind of particular components of these oases that make them extra-rejuvenatingly awesome?

Dave Crenshaw
Yeah. Well, and it’s interesting. You would think that people could figure out what’s fun for them yet, gosh, a lot of very successful executives that I worked with, when you ask them, “What do you do for fun?” there’s a very long pause.

Pete Mockaitis
It’s like, “I forgot. I haven’t done it much.”

Dave Crenshaw
Right. Right. So, one of the steps in The Power of Having Fun is discovery, is going through that process. And one of the things that I did in the book was kind of fun, was I surveyed 500 children from all across the US and asked them two questions. The first question, “What do you like to do for fun?” and number two, “What would you say to an adult who has forgotten how to have fun and be happy?”

Pete Mockaitis
Oh, nice.

Dave Crenshaw
And the list that was generated that I put in the book, of all the activities that kids like to do for fun had a purpose. It’s not just, “Oh, this is cute. Look at what kids say.” What I’m doing is asking adults to answer the question, “What did you used to do for fun?” When you were a kid you knew how to have fun. If someone says, “What do you do for fun?” there’s no hesitation. You got a list. My kids have a list of things that they can do to have fun.

And so, what you can do is you don’t have to act like a kid. Personally, I believe adults should like adults. I know some people have a different philosophy on that. But what you can do is find the adult equivalent of what you used to do as a child. So, for instance, I used to like to play with Legos, so perhaps building models is a way to do it. Or maybe doing more advanced Legos, or building something else, right?

Or if you like to play outside, you like to run around maybe you can start doing mountain biking, or walk the dog, or whatever it is that’s enjoyable to you. So, you call upon the wisdom that you had when you were a child to figure out what to do for fun as an adult.

Pete Mockaitis
Okay. That’s good. That’s good. And so, then, so you’re reflecting back, “Okay, when I was a kid what did I like to do and what could be some grownup equivalence?” Any other sort of pro tips in the discovery phase?

Dave Crenshaw
Well, another thing that you want to do is make sure that you’re focusing on something that is constructive not destructive, and that goes back to your comment about sex and drugs and stuff like that. It’s important to recognize that when I talk about having fun I am talking about things that build you up and make you happier or don’t have negative consequences.

And one example of this is one female executive that I worked with. She determined that for her, one of her little moments of fun in the day was to enjoy a piece of chocolate, it was just to sit and savor that and enjoy that. And for her that’s not a problem but if somebody else has an eating disorder, using food as a potential reward is not what I’m talking about. So, in that case you’re going to want to find something else that builds you up.

You also want to find things that are well within your budget or free. We’re not talking about spending lots of money and it is not necessary to spend lots of money. Another female business owner that I worked with, for her, her daily oasis was to go for a walk, and she put it in these particular terms. She said, “I want to go for a walk down the hill, go see Bessie the cow,” which there’s a cow pasture near where her office was, “and pat Bessie on the nose and talk to her a little bit and then come back.” For her that was enough of an oasis.

So, let’s make sure that it’s constructive, that it’s cheap to free, and that it is, as I mentioned before, that it’s brief.

Pete Mockaitis
Okay. Very good. Well, so now, working through your stages here, we sort of naturally organically covered it, we got the permission to play because we’ve seen, “Hey, there’s real research that the dopamine is going to make you better. It’s powerful.” Getting to the bottom of what’s fun and scheduling it. When it comes to putting it on the calendar you said, “It’s key just to do it instead of going with the flow.”

Dave Crenshaw
Yes.

Pete Mockaitis
And to acknowledge the ebbs and flows and rhythms of when you can do that scheduling. I’m curious, are there any kind of patterns you see in terms of beginning the day, end of the day, lunch, or are just kind of tend to make a lot of good sense for a lot of people?

Dave Crenshaw
Usually, I see this right around lunch or at the end of the workday or in the evening. Those are kind of the three major places where most people put their oasis. Typically, in the morning people aren’t ready for it yet. They want to go to work, they’re ready to do work, but there’s nothing wrong with taking that break in addition to lunch.

And notice that I emphasized that it is not lunch. Lunch is what you need to fuel your body then the oasis is what you need to fuel your emotion and your energy. Two separate activities. But those are typically the three major places where people end up scheduling it.

Pete Mockaitis
Okay. And so then how about protecting that time you’ve scheduled. How do you do that effectively?

Dave Crenshaw
Yeah, so protection, stage four, that’s about looking at some of the things that could get in the way. So, the perspective that I come from as I say, “You want to think of these as different diseases that can creep into your life and you want to inoculate yourself against them. You want to have a strategy to prepare yourself against them.”

For instance, let’s talk about the busy bacteria, right? We talked about how busy is a problem. And so, one thing that we want to do is get in the habit of scheduling buffer time in our day. And buffer time is basically scheduling space for nothing. And that sounds like, “My gosh, who is this guy telling me to schedule time for nothing? How can that be productive?” And I will tell you that it’s one of the keys to being highly productive especially in our day, in the 21st century.

You know, back 34 years ago when people talk about time management and productivity, it was about maximizing every minute, every hour that you had on your schedule. In the 21st century, we have a radically different problem. Our problem is time protection and time reclamation. We are going to get interrupted because of the pace of technology, so we must have extra space in our schedule to accommodate for those interruptions not scheduling our calendar to a razor’s edge.

So, how does that relate to having fun? Well, if I’ve scheduled my calendar right to the minute and then fun comes up and I’m behind because I got interrupted earlier in the day, then what happens? “Oh, well, this doesn’t matter. I need to take care of work, right?” But if we have that buffer space, and if we’re living well within our means in terms of the schedule, we will feel that we have enough time to have fun which we should.

Pete Mockaitis
I hear you. And so then with the buffer space, so you schedule time for nothing. So, it’s interesting, I guess I’m thinking about my email inbox and how it lately has been expanding. And so, then when you say schedule time for nothing, it’s not even scheduling time for inbox clearing which I’ve been thinking, “Maybe this is what has to happen if this is ever going to go down,” but rather to just nothing-nothing.

And so, I’m wondering though do you have like a game plan in terms of, “Okay, if I schedule time for nothing, and then in fact nothing comes up, is there like the backup statement or is this just like, I will sit in silence?”

Dave Crenshaw
Oh, no. Of course, if that time comes up and you don’t have anything then you could use it to help check your inbox or do whatever you want to do. But the thing is when that happens then you feel like you’ve got extra time rather than feeling like, “I can’t keep up with all this. It’s too much.”

And, by the way, what you’re bringing up in terms of just getting your inbox to zero, again that’s a different topic I cover in my course Time Management Fundamentals on LinkedIn Learning. And in that I take people through the entire process of creating a time management system so that you’re bringing your inbox to zero on a regular basis.

And that sort of highlights something that I mentioned in the book which is having good time management, having solid principles that you’re living is an important component of making sure that you’re having this oasis in the day. Because if you’re completely out of control with your time management, if you can’t keep your desk organized, if you can’t keep up with the papers and the email and everything that’s coming at you, then, yes, what I’m asking people to do to have fun is going to become a very tall order.

Pete Mockaitis
Okay. And so, the final stage is just enjoying the oasis. How does one enjoy fun all the more?

Dave Crenshaw
Yeah, so this one is a really fun one. Whenever I think about this principle of enjoyment I think of one client that I had, and she told me how she was on vacation. She was at a beautiful tropical location, she’s sitting down enjoying the surf and, well, the surf and the sand is around her, she’s got a tropical drink next to her, and then she’s on her phone scheduling, planning her next vacation.

Pete Mockaitis
Okay.

Dave Crenshaw
And she said, “Holy crap, I have a disease.” And so many people have this disease. When fun things happen to us they’re unable to take them in. I’ve experienced this in the past where you have something wonderful happen to you and it just bounces right off of you, and that’s so much a symptom of the multitasking world that we’re living in, our inability to feel it yet we must take time to allow our body to take it in so that we can get that precious dopamine in a positive way.

So, here’s the three-step system that I talk about in the book I gave to this client, and it’s head, heart, mouth. And it’s always helpful to actually point to the body parts to reinforce this in your mind. You point to your head, you point to your heart, you point to your mouth, and here’s how it works.

Head. You intellectually acknowledge something great that happened. So, new instance of my daughter giving me this wonderful thank you card. I intellectually say, to my mind, “That was great to get a card from my daughter. That was enjoyable.” Now that sounds very clinical, and it is. It’s designed to be.

Pete Mockaitis
“I enjoy this experience.”

Dave Crenshaw
Yes, exactly. And it’s supposed to be like that because what you are doing is you’re stopping your brain and saying, “Whoa, don’t move to the next thing. This was good.” Okay? Then we go to the emotional aspect of the heart by asking a question, “How did this make me feel?” This creates an open loop that the brain must close.

So, now I have to think about, “Well, it made me feel really good. It made me feel like I’m a good dad that my daughter would take the time to write this card to me,” whatever it is that comes to your mind. And then we move to mouth which is an acknowledgement, a verbal or written, some sort of external acknowledgement.

So, you can say out loud, “This was great to go on this vacation.” Or, in the case of this card that my daughter gave me, I’ve made another card for her and gave it back to her, and said, “Thank you so much for doing this.” I’m a very practical guy. This isn’t touchy-feely stuff. This is brain science.

What you are doing is you’re strengthening the neural pathways of enjoyment. You’re strengthening your enjoyment muscle and you’re restarting your ability to actually feel good when good things happen to you. It’s a simple principle but it’s powerful. If you practice it over and over, it will completely change your perspective on what’s happening around you.

Pete Mockaitis
Okay. Awesome. Well, Dave, tell me, anything else you want to make sure to mention before we shift gears and hear about some of your favorite things?

Dave Crenshaw
Well, just if you’re curious about it and not sure if you want to buy the book, you can dive in by taking, there’s an assessment, a free assessment you can get at PowerofHavingFun.com. It’s a 21-question assessment called the Fun Scorecard and you can check your score and find out how well you’re doing in terms of having fun.

Pete Mockaitis
Okay. Cool. Thank you. So, now can you share with us a favorite quote, something you find inspiring?

Dave Crenshaw
It’s probably not going to be what you expect but I do mention this in the book, and the quote is, “Blessed is he who expects nothing for he shall never be disappointed.”

Pete Mockaitis
Okay. Please elaborate.

Dave Crenshaw
Well, so much of happiness in life comes from a matter of expectations met or exceeded. And where people get themselves into trouble is they set expectations or even just kind of go with the flow and create expectations that other people have for them without really being conscious about it. And instead, if you go through life with saying, “You know what? I don’t know what’s going to happen. I can’t expect what’s going to happen,” then when great things occur, you are more likely to be happy and more likely to be successful.

Pete Mockaitis
Okay. I dig that. So, now, at the same time, Dave, I’m wondering about like, you know, should we call them standards that we have for ourselves or colleagues that we work with?

Dave Crenshaw
Oh, yeah, absolutely.

Pete Mockaitis
So, in a way a standard is kind of like an expectation, like, “You have met my expectations or you have exceeded my expectations.”

Dave Crenshaw
I look at it a different way.

Pete Mockaitis
All right.

Dave Crenshaw
I use the word values. I use the word vision and values. A vision is where I’m trying to go           in my life, it’s a place that I’m trying to accomplish. And I do think that we should set our visions high. And values are the ways in which we live our life. But you said an interesting thing which is other people not meeting that standard, and if you make your happiness dependent upon other people meeting your expectations you will always be disappointed.

You cannot control the actions of others. Even if you’re a boss and people are getting paid to do stuff, you cannot control their actions. All you can do is get them excited about the result that you’re trying to get and get them on your side. There’s a very big difference, and a kind of – this is a whole other subject – of hinting at the difference between managing and micromanaging.

Pete Mockaitis
All right. Thank you. And how about a favorite book?

Dave Crenshaw
You mean besides mine?

Pete Mockaitis
Yeah.

Dave Crenshaw
You know, I’m a big fan of 7 Habits by Stephen Covey. That was probably the book that really inspired me to do what I do. So, yeah, I think there’s a lot of great wisdom in there that I lean on still to this day.

Pete Mockaitis
Okay. And how about a favorite tool?

Dave Crenshaw
You know, my favorite tool of the moment, there are lots of tools right now. I’m really enjoying my Google Home Mini and I use it in my office, and I’ve got all my lights setup to it and all sorts of things. And I’ve found that it saved me a ton of time.

Pete Mockaitis
Intriguing. What activities were you doing that have been displaced?

Dave Crenshaw
Well, if you do as much video as I do, you see I have a whole setup in my office. So, now, in fact let’s see if we can even get it to do it. If you can hear it in the background, say, “Okay, Google. Turn on everything.”

Pete Mockaitis
Neat things, huh?

Dave Crenshaw
Yeah, so it turned on my whole setup in my office, and I find myself asking it questions all the time, and it’s super convenient. So, again, I’ve got lots of tools that I love to use but right now that’s the one that I’m thrilled with.

Pete Mockaitis
Okay. Cool. And how about a favorite habit?

Dave Crenshaw
Well, it’s going to sound like it’s redundant but, honestly, my favorite habit is what we’re talking about, and I didn’t mention what my daily oasis is. I’m a geek and my daily oasis is to play video games for 30 minutes at the end of each day. And that habit, I cite as one of the reasons why I am successful and, perhaps more importantly, why at 5:00 o’clock each day when my children come into my office, I am able to focus on my family and be present with them for the rest of the night instead of continuing to think about work.

Pete Mockaitis
Beautiful. And is there a particular nugget you share in your courses or your trainings that seems to really connect and resonate, getting folks nodding their heads and taking notes and such?

Dave Crenshaw
Boy, I’ll just call the first thing that comes to mind, and it sort of dovetails with what we’ve been talking about. And here’s the principle: you can do anything you put your mind to doing just not all at the same time.

Pete Mockaitis
Okay. Cool. And, Dave, if folks want to learn more or get in touch, where would you point them?

Dave Crenshaw
Well, again, you can find out more about the book at PowerofHavingFun.com and you can also reach me, I’ve got my blog, I send out a new video every week at DaveCrenshaw.com

Pete Mockaitis
All right. And do you have a final challenge or call to action that you’d issue to folks seeking to be awesome at their jobs?

Dave Crenshaw
Yeah, try this, try The Power of Having Fun for two weeks. Measure where you’re at right now. On a scale of zero to ten, how much energy, how much focus you have at work? Then schedule a daily oasis every day, short ones, just 30 minutes for two weeks. Do it and then re-measure where you’re at, and let’s see whether or not the experiment works for you.

Pete Mockaitis
Okay. Well, Dave, thank you so much. This has been a real treat and it’s fun, and it’s license for more fun, so win-win. So, thanks for all that you’ve shared and good luck in all that you’re up to. I hope that you just keep rocking and rolling and spreading this good word.

Dave Crenshaw
Great. Thank you so much for the opportunity, Pete. Appreciate it.

235: The Power of Finding Your Why with David Mead

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David Mead says: "Show up to give."

Author and Simon Sinek colleague David Mead shares the importance of starting with why you do what you do–and how to find that why.

You’ll Learn:

  1. The benefits of starting with why
  2. Examples of effective and ineffective “whys”
  3. The process to find your why

About David 

David is committed to a world in which the vast majority of people wake up inspired to go to work, feel safe while they’re there and go home at the end of the day fulfilled by the work they do. David co-authored Find Your Why, with Simon Sinek. The book provides a step-by-step, practical guide on how to discover the Why for any individual, team or organization. David has presented these simple, inspiring ideas on 5 continents to over 150 organizations in a wide range of industries.

Items Mentioned in this Show:

David Mead Interview Transcript

Pete Mockaitis
David, thanks so much for joining us here on the How to be Awesome at Your Job podcast.

David Mead
You’re welcome. Thanks for having me.

Pete Mockaitis
Well, I think we’re going to have such a fun chat because I’m really into what it is you do. But in doing a little bit of digging in your background I saw that you were once an Apple Store associate. Any fun tales from that time? And are you getting the iPhone X?

David Mead
The thing that sticks out in my memory about that is I don’t know what I was thinking but I showed up to my interview, it was a group interview, and I showed up in a shirt and tie, and they literally laughed at me. And so, I learned very quickly that we were going to be a little bit more casual there which worked out great. But I loved it, loved working there.

To answer the other question, absolutely, yes. Funny story about that, I woke up like 15 minutes before midnight on November 2, I think, or November 3 when it was released, and I was like, “Ah, I’ll go back to sleep. It’ll be fine. I’ll be able to order it when I wake up next time,” because I’m 40 and now I wake up multiple times at night.

And so, I happen to wake up at like 12:45 and I got on and I completed my purchase, and they said, “Your delivery date is December 5 to the 15,” and I was like, “What? Are you kidding me? This is supposed to come out like next Friday.” And so, on the actual release date, when it was going to be available in stores, I didn’t want to wait that long so I was planning to wake up at like 4:00 o’clock in the morning and go stand in line like an idiot at the Apple Store so that I could get it before December.

And so, I woke up and I checked my email and I happen to have an email from Apple saying that my delivery date had bee n moved up to November 13, so I was like, “Oh, I can wait for 10 days.” But absolutely, yes, I am getting the iPhone X.

Pete Mockaitis
So, we are recording this just before it’s entered your hands. And how are you feeling?

David Mead
I’m feeling anxious and I have a great deal of anticipation. I can’t wait for next Monday.

Pete Mockaitis
I think I also have one coming my way, and I’m excited partially just because I’ve been on the 6, and I feel such a whiny, entitled, you know, impatient, I guess I’m just barely a millennial at 34. I think I’m on the threshold there. And I guess I’ve been on the iPhone 6 for a while, and it seems like maybe there’s something wrong with it, but sometimes I’ll like push the camera, and I have to wait four seconds   for the camera, and I can’t live like this, David. I can’t live like this so I need an upgrade and the 10 was there, so I said, “We’ll take it.” Plus, the dual camera, I’ll be shooting some important business videos with that, so this is necessary.

David Mead
Of course. That’s a right off, of course.

Pete Mockaitis
It is essential that I have this outrageously expensive toy for my business.

David Mead
Indeed.

Pete Mockaitis
Cool. Well, so, anyway, I want to talk. So, you’re in Simon Sinek’s organization, and so you co-authored with him the book Find Your Why which is great. And so, if anyone hasn’t already seen Simon’s famous, infamous TED Talk about finding your why, it’s well worth it, and we’ll link to it in the show notes. But for those who aren’t going to do that, can you give us the real quick summary on kind of what’s the primary concept that you’re working with here?

David Mead
Sure. So, the concept of Start With Why is very simple. It basically outlines that every organization, and even our own careers, operate on three levels, which is what we do, how we do it, and why we do it. And everybody knows what they do. This is the product you sell, the service that you offer, the title that you hold. Some people know how they do what they do which means how are you different or special, how do you set yourself apart, what are sort of the guiding principles, or how you run your business that’s different than anybody else.

But very few organizations and very few individuals understand and, more importantly, can clearly articulate why they do what they do. And by why, we don’t mean to make more money or to increase market share, or sell more stuff. By why, we mean, “What’s your purpose? What’s your cause? What’s your belief? What’s the human reason that you do the work that you do? Really, why does your organization exist and do the things that it does?”

And so, the premise here is that most individuals, most organizations start with what. They tell you what they do. They might tell how they’re different or special or better, and that’s usually where it stops. But the most inspired organizations, the most inspiring leaders, those that we look up to, those that have more loyalty, those that are more profitable over time, those that have great cultures, they all do it backwards.

They think, act and communicate starting with why first. They tell you why they exist. They tell you the vision of the world that they have. They tell you the human reason that they’re doing the work that they’re doing. And, as human beings, we naturally respond to that feeling. We are more loyal. We are drawn to these organizations or these people who have common values and beliefs to us.

And so, it’s not that we’re necessarily drawn to everybody or every organization that articulates why they do what they do. We’re drawn to the ones that share common values and beliefs with us. And so, that’s really the key. That’s where loyalty and trust and relationship comes in. And the opportunity that we have is to shift our thinking, shift our communication, and shift our cultures to be more why-based. And as a result, see more success financially, see more loyalty and more growth rather than having those things be the goal which is really not that inspiring to anybody.

Pete Mockaitis
Okay. Thank you. So, now, could you maybe give us a couple examples of a why that you’re not talking about profit, shareholder value, market share from an organization perspective, nor are you talking about just making a ton of cash, money, as an individual’s perspective? So, could you maybe give us a couple of examples, articulations of, “Oh, here’s what I mean by a why”?

David Mead
Sure. So, first of all, before I give you those, just to the point you made, there’s nothing wrong with all those things. There’s nothing wrong with growth or nothing wrong with making a ton of money. I think the challenge comes in or the danger comes in when we place an unbalanced amount of focus on those things because, ultimately, that’s not what drives fulfillment and meaning which is what we, as human beings, ultimately seek.

So, I’ll give you an example of an organization’s why and then I’ll give you an example of an individual’s why or I’ll use my own. So, an example that we like to use a lot is Lego because everybody knows Lego. Right there, a pretty popular brand, and they happen to be the most profitable, excuse me, toy company on the planet, and I don’t think that’s an accident. I think it’s because they have learned to be very clear about why they do what they do. They weren’t always that clear historically.

And it’s funny, as they sort of – if you follow their history, as they have been more aligned with why they do what they do, they’ve done better. And as if they worried more about, “Let’s just beat the competition. Let’s come out with all these different products because our competitors are doing the same thing,” when they compete on what and how their profitability goes down, loyalty goes down, so it was really interesting to see what has happened just with Lego. But Lego’s why, essentially, is everything they do is to inspire and develop the builders of tomorrow.

Pete Mockaitis
All right.

David Mead
So, in their why – and this is true for any individual or any organization – we have no idea what the product or service is. For an individual, we should not know what you do for a living by your why. Essentially, we don’t want any “whats” in the why. Those have their place but they’re just not supposed to be in the why. So, that’s an example of an organization’s why.

I’ll give you another one just for a little added flavor here. I’ll give you the why of our organization. Let’s start with why. In everything that we do is to inspire people to do the things that inspire them so that, together, we can change our world.

Pete Mockaitis
All right.

David Mead
On an individual example, again I’ll use my own. My why, the way that I articulate it, is to propel people forward so that they can make their mark on the world. So, what that means for me is every day, no matter what situation I show up, whether it’s at work, or at home, or with my friends, or in the community, at church, wherever I am, if I can just help propel people forward, help them take that one extra step forward so that they can be a little better than they were before, so they can go on to do the amazing things they’re meant to do in the world, that’s what really fills me up and inspires me.

Pete Mockaitis
All right. And so, then, you laid out some of the benefits in terms of zeroing in on your why. That’s so meta, why does the why matter? So, in terms of inspiring organizations, leaders, and then also just tends to lead to the great sort of, I guess, immediate financial or more short-term type results like profits and whatnot in the case of Lego there. So, I guess I’m intrigued then.

Now the book is called Finding Your Why. How does one arrive at that why statements? And could you sort of walk us through a bit of the process? And maybe even before we do that, say, how do you know when you’ve hit it? It’s like, “That’s it,” versus, “That’s not it.”

David Mead
That’s a great question. The why is a feeling. It is a belief. It is something that is borne from inside of us. I’ll explain that a little bit more when I explain the process. But to your question of, “How do you know that that’s it?” Essentially, it feels right, and so you come up with this why statement, and even though the words might not be perfect at first because we’re kind of dealing with sort of imperfect medium of language to describe a feeling that we have or a belief or a driving force in our lives, and language is a tough thing to use to describe that feeling, but essentially when you look at that why statement it should feel like, “Yeah, that’s me.”

And what we find is a lot of times when we help individuals specifically find their own why, it’s not like it’s a huge revelation where they’ve got fireworks going off and it’s this whole like, “Oh, my gosh, I can’t believe it. I never even thought that this was it.” It’s more of a, “Oh, yeah, like that’s me.” That’s now just put into words, right? And it shouldn’t be a huge surprise for an organization or for an individual because a why is not something aspirational, it’s not something that we hope to become someday. It’s borne from who we are.

And so, when we help individuals or organizations discover their why it’s really a discovery process of looking to their past and pinpointing specific experiences, stories, events that have been particularly significant, that have really stuck out in their minds for all the right reasons, right? “This is a time where we’ve been proud to work for this organization,” or, “This is an experience that I had that really helped me, that made me feel like I was doing something meaningful and it really filled me up. It was really fulfilling for me.”

And so, again, in both cases, organizationally or individually, it’s through storytelling of the specific times when we have felt at our best, when we felt like we’ve been doing the things that we’re meant to do or that we’ve been acting in ways that really represent who we are at our natural best. And then we look for the patterns, or the themes, the things that keep coming up over and over and over again in each of those stories, and that sort of begins to put together what we call the golden thread, the thing, the commonality the thing that ties all of those stories together.

And, essentially, what we’re looking for is in each of these stories, “What is the overall contribution? What is it that we give? What is the piece of ourselves or the piece of our organization that we contribute to the world? And as a result of that contribution, what’s the impact? What happens when we show up and we make that contribution?”

And so, you’ll notice, just comparing back to my own why statement, to propel people forward is my contribution, that’s what I can show up and have control over so that people can make their mark on the world. That’s the impact. So, when I show up and I make that contribution of propelling people forward, of helping them with the knowledge that I have, or the experience that I’ve gained, or I can help coach them through something so they can be a little better than they were yesterday, the impact of that is that they can then go on with that knowledge or that experience or that encouragement or inspiration, from me hopefully, and make their mark on the world. That’s the impact of the why.

Pete Mockaitis
Okay. That’s cool. And so, I guess I’m curious then, in terms of if it’s down there, it’s just a matter of sort of discovering it as opposed to inventing it. I know it’s a turn of phrase you use which I think is a nice distinction there. So, if it’s down there and you’re discovering it, kind of once you have it articulated, what changes or transforms for people or organizations? Just like, “Oh, yeah, that’s it. Now we are consciously aware that that is the articulation.” Sort of how is life or organizations different afterwards?

David Mead
Sure. So, I think a big part of a why discovery is, obviously first, articulating it and figuring out what it is, and that is just the first step. A couple of follow-on things to that that can really help you to bring that why to life or to sort of make it actionable within the organization or on an individual basis as well is to articulate your hows. And during the process of the why discovery there’s a lot of output, there’s a lot of themes and patterns and words and phrases and things that are really meaningful and important that pop out.

And a couple of those ideas, the ones that are sort of the overarching, you know, seem to be the biggest things, the ones that we love the most or the things that really resonate with us the most, that seem to sort of encapsulate everything else are what ends up in the why statement. The rest of those themes don’t go away. Those become really candidates for our hows which are more the sort of day-to-day behaviors and actions and guiding principles that direct our behavior every day, that when we live in those ways, when we operate in those ways, either individually or as an organization, that’s what allows us to bring that why, that contribution of impact to life.

And so, I think for a person or an organization who is really interested in applying this and making it actionable, it’s really important to articulate those hows as well. And so, every decision that you make, every strategy that you plan, every partner that you partner with, every person that you hire, every job that you look at taking is going to, then, flow through the filter of your why and your hows, “If I move forward with this opportunity, is it going to allow me to live my why? Am I going to be able to behave according to my guiding principles?”

I’ll give you a sort of an example. Like if one of my hows were to “do it together,” I need to have a team around me, and a company calls me up, and they say, “David, we’d love to have you put together a training curriculum throughout the next 12 months, a series of four workshops where you’re going to put all of our middle managers through this leadership training. We’re going to lock you up in a room for six weeks, and at the end of it, I want you to come out with a perfectly-articulated plan of how this is going to happen.”

I know right then, because one of my hows – I’m postulating, this is not one of my hows but this is just an example – one of my hows is “do it together” which means I need to have a team around me. I can’t work well alone. I know that that opportunity is going to turn out badly for me. And so, I can use that as a filter that I know that if this seems like a great opportunity and this organization seems like one that we share common values and beliefs, they’re going in the right direction, I believe in what they’re doing.

I might just simply say, “You know what, I work much better when I have a team of people to bounce my ideas off of or gain some other insight from. Are there a couple of other people that I could have access to that could help me understand the inner workings of the organization and who these middle managers are and what they need and all this kind of other stuff?” If I can have those people around me and I can do it together then we’re going to end up with a much better result at the end than if I have to do it on my own.

Pete Mockaitis
Okay. I’m with you there and so that’s great, having gone through that process, you’ve zeroed in on it. And so, I’m thinking as you engaged in these questions, you’re zeroing in on experiences that you’re proud of and that are meaningful to you as opposed to – is this fair to say – just experiences that you thought were just a ton of fun, like, “That was really cool.” You’re saying, like, “What kind of like emotion feeling are we targeting where we look at these experiences?” When you say meaningful, does that also like that’s really fun? Or kind of what’s in scope and out of scope for why leading experience reflecting?

David Mead
That’s a great question. And I would say no story is a wrong story necessarily but I like the sort of the fine point that you put on this which is we’re looking for events and stories and experience that have some sort of lasting significance. And so, it’s not like, “Oh, my gosh, I rode the biggest rollercoaster in the world, and it was a total rush. That was so much fun.” Like that’s great but it didn’t really mean anything.

So, we’re looking for things, experiences where you have learned something that was really valuable too in your life, and these don’t have to be huge monumental things like you won first prize in whatever. They can be the tiniest little thing, like you stopped by the side of the road and helped an older guy change a flat tire and you had a bonding moment with that person.

Like it can be seemingly really insignificant things, but as long as you took something away from it, and you learned something, or it impacted you in some way, helped you see the world in a different way, or sort of helped you consider your role in life in a little different way, something that just sort of you’ve kept with you and taken something from or learned something from. Does that make sense?

Pete Mockaitis
Okay. I’m with you. And I think, maybe, to make it come to life all the more, I’d love it if you could spend, oh, three, four, five minutes of you just doing what you do in terms of if we are kind of dialogue partners and you’re helping me get to my why, what would you ask me? And maybe we’ll just do that live real time. I’ll give you some responses and you’ll do some follow-ups and we’ll kind of get a flavor for how this unfolds.

David Mead
Sure. So, I mean, in three, four, five minutes we’re not going to get to your why but I’ll give you an essence of kind of what the process looks like. So, I would just ask you to start out by telling me an experience in your life that has been significant or meaningful to you.

Pete Mockaitis
Okay. Sure thing. I’ll say coordinating the speed dating event at church just because I got an email about that this morning. It reminded me, I’m like, “Oh, yeah, that was pretty awesome.”

David Mead
Cool. All right. Tell me more about that.

Pete Mockaitis
Well, it was really cool. We had a 152 people each year that goes down and I’ve met some cool folks myself in terms of friends and girlfriends at the event myself, and there’d been a number of people who have gotten married as a result of having met each other there, and it was just really cool to just see an event come together and go live as well as just like the beautiful clockwork of blow the whistle and everyone rotates in just like an elegant system.

David Mead
Interesting imagery of a beautiful clockwork, and I’m curious. It seems like that’s part of the story that you really love. Talk more about that. What’s so amazing or so beautiful about that for you?

Pete Mockaitis
Oh, you just put so much time and effort into the thing and then it’s alive, you know. And then it’s a little bit chaotic, like, “What’s going on? Where am I going? Is this the right table? Where actually am I going?” And then it’s just a cool, efficiency in terms of, “Okay, three minutes.” The whistle blows and everyone moves in the direction, coordination, and it’s like in that moment, it’s like, “All right. You know, 76 pairs of people are getting acquainted all at once, and then it happens repeatedly again and then again.” And it’s just really cool to watch as it unfolds.

David Mead
Is this the first, this one that you’re talking about, is this the first event like this that you’ve put on?

Pete Mockaitis
No, I’ve put on a number of like leadership conferences and retreats, and so there’d been several events.

David Mead
Okay. So, I’m interested because you could’ve told me about anyone of those but you chose this particular speed dating event. Tell me what it is about this particular event that really sticks out in your mind if you had to pick one thing.

Pete Mockaitis
I think it’s that there’s just so many people I care about in one place at one time whether they’re volunteers or buddies looking for romance. It’s like, “Hey, I know you people, and good luck. It’s fun creating this with you.”

David Mead
You used the word create. What do you feel like you’re creating?

Pete Mockaitis
Well, I would say it’s an experience, it’s some moments that are just a ton of fun in terms of whether folks find their spouse or not, it’s like that was great. I got plugged into meeting a lot of really great people that I’ll likely remain in touch with. And we’re just having just kind of like a magical few hours in terms of people and food and beverage and enjoyment.

David Mead
And, again, curious on that, the word magical. If you had to describe, what is magical about that?

Pete Mockaitis
It’s exhilarating and fun in a way that it’s stimulating on numerous human dimensions at once, you know, I guess emotionally, intellectually, relationally, food and beverage in the belly. It’s enjoyable on multiple sides of your human experience all at the same time.

David Mead
Sure. And if you had to sort of zero in on, what’s the part that you feel like you played? What was the thing that you gave of yourself? What did you contribute in that?

Pete Mockaitis
I thought I brought like a coordinating mastermind type element. It’s like, “These are how all the pieces of the system and processes are going to work from the signup to the table placement, to the software that then does the matching and the email notifications. It was fun to kind of tie all of these things together in a cool combination that worked.

David Mead
And because of this contribution that you made, this coordinating, this arranging, this orchestrating that you took care of, what was the result of that? What do you think you made possible for people?

Pete Mockaitis
Well, I think that, well, for some people it is their spouse, you know, it’s the person they’re married to right now, and their whole family life, so that’s just so exciting. Like, “There you are.” For others it was kind of introduction to a cool community, it’s like, “I like these guys. These will be my friends now.” And so, kind of the main place they find fellowship, camaraderie, good times, and then just maybe even on a small scale, just folks and all the feedback forms, saying, “This was a fantastic night. Thank you.”

David Mead
Yeah, and you said that you just received an email – was it this morning – about this event?

Pete Mockaitis
That’s right. They said, “Oh, hey, Pete. You know we’re putting this together. We need…” So, I’m not as directly involved now, “We need all of your quick tips and tricks and documents. Hook it up.”

David Mead
Yeah. And, I mean, do you see the result of these people who some of them have gotten married, others maybe not, but you said that you keep in touch with all of these people, or a lot of these people. Do you any or are there any specific people that stick out from this one event that the impact of what happened for them, whether marriage or something else, really just inspires you or really fulfills you, and you thought, “Man, if for nothing else, that was worth it”?

Pete Mockaitis
Well, yeah, I’m thinking about Megan, my friend, who did meet her spouse there, and I think I just remember how we were talking and it seemed like, for no good reason, she’s a great gal. It seems like she’s having some trouble meeting a good dude, and at the same time the event sort of fills out so quickly for women more so than men. That’s a whole another conversation.

And so, it was cool that it was through a volunteer capacity where one was bartending, the other was participating that they got to make a connection there. So, I just thought that was pretty cool, that here’s someone I know and then there’s value kind of flowing not just if you’re a participant but also as a volunteer. It’s like you’re a part of what it can be.

David Mead
That’s great. So, just pausing for a minute, I think at this point I’ve taken down just a bunch of notes on a little sticky pad, but if we were continuing this process, we would go on to another story and I would just say, “Hey, Pete, go ahead and tell me another time in your life when you felt fulfilled or when you’ve done something that was really significant or meaningful for you.”

And what I would watch for is any of the same type of themes or words or ideas or phrases that would’ve come up in these first stories. So, if you’re curious, I’m happy to share some of the things that I jotted down.

Pete Mockaitis
Oh, sure. Thanks.

David Mead
So, I wrote a thing. You know, in the process when we talk about how to take somebody through it, when you hear these stories there are two components of the story. There’s sort of the logistic of it, like what happened, when it was, how many people were there, all that kind of stuff. And then we separate those from the feelings, the emotions, the meaning behind the story, and so keeping those sort of separated out, helps us as we’re filtering through three, four, five, six different stories that somebody might tell. We can go back and we have one section that’s just for the meanings and the emotions and so we don’t have to filter through and look through all the logistical stuff at the same time.

So, I separated those things out a little bit. I’ll focus more on the meaning and the significance part. But some of the things that I jotted down were creating a moment, and I love that, which is what you said. This idea of bringing people together, of connection, relationship, coordinating, arranging, orchestrating, giving people a sense of belonging, fellowship. And so, again, just a couple of those things that I would want to watch for as the next few stories unfold, because the idea is that your why is who you are at your best no matter where you are.

And so, you should be able to live your why at church, at work, at home, with your friends, it’s all the same. And so, this is why we want stories and experiences from every different part of your life because all those things tie together, because it doesn’t matter where you are because we are who we are wherever we are.

Pete Mockaitis
Right on. Well, thank you. Well, yeah, that’s fun. Cool. And so, then, so you got those course on StartWithWhy.com.

David Mead
Yup, that’s right.

Pete Mockaitis
And so, how’s that go down?

David Mead
So if you go to StartWithWhy.com there’s an online course which is in the very final stages of being revamped. And so, basically, Peter and I, who co-authored Find Your Why with Simon, basically guide you through with videos and online exercises to take you through this process of discovering your personal why.

So, the online course is right now mainly designed for individuals, also entrepreneurs, solopreneurs as well, not so much yet designed for businesses. That’s where Find Your Why the book comes in. And we have at least half of that book dedicated to teams and organizations to discover their why.

Pete Mockaitis
Okay. And so, then, it sounds like you’re going to want to have a partner engaged in the why discovery course in order to really make it pop.

David Mead
Absolutely. We’ve had a lot of people in the past try to do it themselves, and they think, “Ah, I got this. I can figure it out.” But it’s sort of like, I mean, this is why we have to go to therapy, right? We cannot analyze ourselves. And so, it’s really, really difficult, I would say impossible, for an individual to identify their own themes and patterns, and it’s very important to have that third party sort of outside perspective.

And one of the kind of fun things that I do when I do an individual discovery with somebody is, before I sort of repeat back to them after they’re done telling me all their stories, before I read back, repeat back to them any of the themes or the patterns that I’ve noticed, I ask them, especially if there are some that are really, really strong, I say, “Do you see any of the patterns that keep coming up over and over in these stories?” and, usually, they say, “No, not really. They all seem pretty disparate and separate to me.”

And then I lay out what their themes are, and I point back to each story that those came from, and they’re like, “Oh, my gosh, you’re right. Like I never would’ve seen them myself.” And so, having a partner, or in an organization’s case, having a facilitator, preferably from the outside if you can do it, who does not have that – the biases and the sort of preconceived notions and the things that make us subjective versus objective – is really, really important.

Pete Mockaitis
Okay. That’s good. Well, so then, thanks for making that all the more real now. And so, I want to get your take, then, so the show is for professionals and we got folks in different workplaces. So, how does one individual’s why kind of interplay or map to the workplace or the team or the company in terms of like how do those jive together? Maybe sometimes they don’t. Like how do we think about those interplaying?

David Mead
Yeah, so the idea is that our individual why will align with and contribute to the why of the organization that we work for. Now, most organizations don’t have a clearly-articulated why and so that becomes a little tough. However, a lot of us work in places that we love our jobs, we love to go to work, it’s a great culture, it feels great, we love the people that we work with, we enjoy our jobs, and so the culture and the feeling is there, even though the words aren’t necessarily clearly articulated and put on the wall in the form of a why.

So as long as we’re in an environment where we feel comfortable, where we feel like we’re doing meaningful work, our own individual why can still play into that because if you think about it, really, anybody’s why is about the contribution and the impact that we make on the lives of people. And so, we have the opportunity to show up and be that person for our colleagues, for our team members, for our customers, for our partners, for our vendors, and so there’s nothing really keeping us from living our own personal why even if the organization doesn’t have a clearly-articulated one.

Where the beauty is, and where really the inspiration and fulfillment comes in, is when our organizations do have a clearly-articulated why, and we can see how our own why really feeds in and contributes directly to that bigger picture of the organization, and that just gives us that extra drive to get to work and to help this organization achieve this great vision.

Pete Mockaitis
Okay. I like that. Well, now I’m kind of going back and forth in terms of they all have the common ingredients of are all contributions so that an impact is created. So, then, I guess I’m wondering, just how diverse or varied can why statements be? Could you maybe give us, I don’t know, three more quick individual examples so I could see, “Oh, I see how they’re the same and yet different”?

David Mead
Sure. So, let me see if I can pull out a couple. Are you talking about individual or organization examples?

Pete Mockaitis
Let’s go individual, yeah.

David Mead
Okay. So, I’ll give you a couple, the why statements of a couple of people on our team. One is to support and encourage others so that they can revel in who they are, and that one is really around just helping people find the beauty in themselves and reveling in that, so that’s one. Another one is to help people connect in meaningful ways so that we could live in a more fulfilled world.

And so, you’ll notice, I mean, the pattern, the commonality among everybody’s why is that it is, in some way, in service to somebody else. It’s our way of helping other people. And, you know, you talk to so many people and they say, “Oh, I feel so good when I help other people. My why is to help others.” You’re right, it is, but the power of going through an exercise like this is that we can get into a more detailed articulation of what your version of help means, right?

So, when I help somebody, I might do it in a little different way than you do it. Our whys will be slightly different even though, ultimately, they’re both about helping other people but it’s just the way that we articulate them that can make them really authentic and feel genuine to us.

Pete Mockaitis
That’s good. Thank you. Well, David, tell me, is there anything else you want to make sure to mention before we shift gears and hear about some of your favorite things?

David Mead
Again, if anybody is interested in learning more about this StartWithWhy.com is a great place to go. We’ve got links to Simon’s TED Talk if you haven’t seen it, a lot of other free resources, and you can Google Simon Sinek, you’ll find endless pages of videos and talks and that kind of stuff which is all great.

Pete Mockaitis
Oh, cool. Thank you. Well, now, could you share with us a favorite quote, something you find inspiring?

David Mead
Yes, I have a few but one that pops to mind, and I actually have it on my desk, and it feels a little bit of a cop-out, but it’s a Simon quote, but it ties directly to what we’ve been talking about here, which is, “If you’re a different person at work than you are at home, then in one of those two places you’re lying.” The idea behind that is we should be who we are at our natural best everywhere that we are, and that includes being who we are at work and who we are at home, and we should not be two different people in both of those places.

Pete Mockaitis
Excellent. Thank you. And how about a favorite book?

David Mead
I love, love, love, and again, call it a cop-out if you want, but Leaders Eat Last, Simon’s second book, is so incredibly good. Like I don’t know what not to underline. So, from a leadership book perspective, I think that is one of the most influential and impactful books that I have ever read.

Pete Mockaitis
All right. Thank you. And how about a favorite tool, something that helps you be awesome at your job?

David Mead
Can I give you a habit?

Pete Mockaitis
Oh, let’s take it.

David Mead
Yeah, so a habit that I have is every time right before I get on stage to do a talk or a workshop or something, I remind myself that I’m there to give. And so, I say to myself out loud, “Show up to give.” And it puts me in a mindset of, essentially, I’m getting out on that stage, I’m putting my arms around all those people and I’m giving them the knowledge or the experience or the things that I’ve learned, and I’m not there to get paid – of course, I do get paid – but that’s not what’s going on in my mind.

I’m not thinking about, “Well, jeez, I hope they like it so that they hire me again or they can refer me to somebody else,” or, “Who am I going to meet here that can be influential in my career?” I don’t think about any of that stuff. I just put myself in the mindset of show up to give, and that is a habit that has served me very well, and just keeps my head in the right place.

Pete Mockaitis
Oh, thanks. And do you have a final challenge or call to action you’d issue to folks seeking to be awesome at their jobs?

David Mead
I think, again, it ties to what we’ve been talking about here, about whether you go through the online course or the book or something completely different or nothing at all, at least think to yourself and consider, “Why do you actually get out of bed every day?” And if you really want to be awesome at your job there’s got to be passion, there’s got to be drive, there’s got to be love there.

Human beings are not inspired to make a huge paycheck or to hit a number or a metric, those are all motivating things. But, like we said before, it’s like that experience of taking a rollercoaster, it’s like, “Yeah, it was fun. That was awesome,” and then it wears off. Knowing your why and living based on that and finding an organization where we can bring that to life brings lasting fulfillment, and that’s something that we all deserve to have.

It shouldn’t be like, we shouldn’t feel lucky that we love our jobs. It’s something that should be available to everybody. And so, it simply just starts with considering, “Why do we actually do this?” And if we don’t feel like what we’re doing is a good fit, what changes do we need to make? Where might we be able to go that does feel a little bit better where we can bring our best selves to work every day?

Pete Mockaitis
All right. Well, David, this has been a real treat. Thanks so much for sharing and questioning and getting some wheels turning both for myself and for everyone who’s listening here. So, I wish you tons of luck and keep on rocking.

David Mead
Thanks, Pete. You, too.