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Speaking & Presentations Archives - Page 12 of 13 - How to be Awesome at Your Job

Jan 13
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106: Software and Soft Skills with Artie Jordan

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Artie Jordan says: "When you can see the other person's challenges, all this stuff gets easier."

2U Vice President of IT Artie Jordan talks software and soft skills and how they can be applied to any workplace.

You’ll Learn:

  1. How to keep your team agile
  2. Common pitfalls in communication
  3. The most important soft skill that your team should practice now

About Artie

Artie is a member of 2U’s tech leadership team, former member of the Obama for America team, and founding board member of CSTUY, a non-profit dedicated to bringing opportunities in computer science and technology to middle and high school students. Also a fellow University of Illinois at Urbana-Champaign alum. He’s very active in the NY tech meet-up scene and an advocate for professional development and soft-skills training for technical workers. 
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Jan 11
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105: “Yes, and…” approaches to improv-ing work with Bob Kulhan

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Bob Kulhan says: "There's more than one way to hit a piñata."

Business Improv Founder Bob Kulhan reveals how improv techniques can be applied to the workplace.

You’ll Learn:

  1. How improv’s “Yes, and…” philosophy can enrich many facets of work
  2. Improv’s wisdom on conducting better meetings
  3. How to reframe difficult conversations with “Yes, and…”

About Bob

Bob Kulhan is the Founder, President and CEO of Business Improv®, and a world-class leader in creating experiential training and development programs for corporations of all scopes and sizes. Based in New York, Chicago and Los Angeles, Business Improv serves a large international roster of blue-chip firms such as Google, PepsiCo, American Express, Capital One, Bristol-Myers Squibb, Ford Motor Company, Hilton Hotels Worldwide and Starwood Hotels and Resorts Worldwide. Kulhan’s consulting and teaching work with these clients emphasizes the use of improvisational techniques in developing leadership, improving managerial structure, honing team skills, fostering a collaborative corporate culture, busting blocks to creativity, facilitating conflict management, connecting Millennials, and encouraging creative and adaptive problem solving. His latest book is Getting to “Yes, and.”
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Oct 28
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078: Getting Your Voice Heard with Libsyn’s Rob Walch

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Rob Walch says: "[While presenting and podcasting] it's really easy to throw everything at people. It's harder to get it down to the one great nugget."

We got “meta” with Podcasting Hall of Famer Rob Walch who shares principles of successful podcasters that apply to the workplace.

You’ll Learn:

  1. Pro-tips on nailing your presentations
  2. How to bolster your communication by forgetting yourself
  3. Why you should start your own podcast right now

About Rob
Rob Walch was inducted into the Podcasting Hall of Fame in 2016. Rob Walch saved his life, marriage, and career with podcasting. Rob is the Vice President of Podcaster Relations for Libsyn (LSYN). Prior to joining Libsyn in 2007, he was President and founder of podCast411, Inc. Rob is co-author of the book Tricks of the Podcasting Masters an editors pick as a Top 10 Reference book by Amazon.com. Rob was listed as the 5th most influential person in podcasting according to the book “Podcasting for Dummies”.

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Oct 07
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070: Upgrading Your Level of Service with Rebecca Morgan

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Rebecca Morgan says: "Begin with... the mental state of 'I am in customer service, no matter what my job function is' and then identify who are your customers and what could you do to better serve them."

Author Rebecca Morgan shares how you can provide the best service to your customers – internal and external.

You’ll Learn:

  1. Overlooked tactics to better serve your customers
  2. The step-by-step of calming upset customers
  3. How to deal with workplace conflict

About Rebecca

Rebecca Morgan, CSP, CMC, is an international speaker, trainer and consultant specializing in creating innovative solutions for workplace effectiveness challenges. She’s appeared on 60 Minutes, Oprah, the Wall Street Journal, National Public Radio and USA Today as well as international media.
Rebecca is the bestselling author of 26 books, including Calming Upset Customers, Grow Your Key Talent, Remarkable Customer Service … and Disservice and her just-released book, Extraordinary Leadership Lessons from Everyday People.
She partners with clients to accomplish high ROI on their key-talent development projects. Since 1980 she’s transformed executives, managers, salespeople and customer support staff into much more effective workplace contributors.

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Sep 09
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058: Better Meetings with John Poelstra

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John Poelstra says: "Sometimes when you see an agenda, it's two or three words about a topic, but there's really no context."

Meeting enthusiast and Engineering Program Manager John Poelstra shares how to give your meetings a needed boost.

You’ll learn:

  1. When you do vs. don’t need a meeting
  2. How to “blame the agenda” to advance your agenda
  3. The CAT and WOOT frameworks for developing excellent meeting agendas

About John
John Poelstra is a Manager on the Engineering Program team at Red Hat, Inc., the world’s most successful open source software company. John is passionate about facilitating the best project meetings and he wants to help you do the same. He gets great satisfaction from bringing order to chaos and clarity to confusion so that owners can thrive. John achieves this using tools from a variety of disciplines including a current favorite, Trello.

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