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324: Strengthening Your Focusing Abilities with Adam Gazzaley

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Adam Gazzaley says: "We can only take in a very limited amount of the information around us."

Adam Gazzaley takes a deep dive into the brain, why we don’t have the ability to do everything at the same time, and the technologies that will help how your brain functions and focuses.

You’ll Learn:

  1. The strengths and limitations of the human brain
  2. Three focus levers that you can learn to control
  3. Mindfulness practices that train attention

About Adam

Adam Gazzaley, M.D., Ph.D. is Professor in Neurology, Physiology and Psychiatry at UC San Francisco and the Founder & Executive Director of Neuroscape, a translational neuroscience center engaged in technology creation and scientific research of novel brain assessment and optimization approaches. Dr. Gazzaley is co-founder and Chief Science Advisor of Akili Interactive Labs, a company developing therapeutic video games, and co-founder and Chief Scientist of JAZZ Venture Partners, a venture capital firm investing in experiential technology to improve human performance.

Additionally, he is a scientific advisor for over a dozen technology companies including Apple, GE, Magic Leap and The VOID. He has filed multiple patents, authored over 125 scientific articles, and delivered over 540 invited presentations around the world. He wrote and hosted the nationally-televised PBS special “The Distracted Mind with Dr. Adam Gazzaley”, and co-authored the 2016 MIT Press book “The Distracted Mind: Ancient Brains in a High-Tech World”, winner of the 2017 PROSE Award. Dr. Gazzaley has received many awards and honors, including the 2015 Society for Neuroscience – Science Educator Award.

 

Items Mentioned in this Show:

Adam Gazzaley Interview Transcript

Pete Mockaitis
Adam, thanks so much for joining us here on the How to Be Awesome At Your Job podcast.

Adam Gazzaley
Thanks for having me.

Pete Mockaitis
I’ve been so excited to have this conversation ever since I heard you on Brett McKay’s Art of Manliness podcast. First of all, I’ve got to know, you said in that show, “Stay tuned to 2018,” because you were working on creating the first prescription video game or digital medicine. Where does that stand today?

Adam Gazzaley
Well, we have advanced. At the very end of 2017, we, we being Akili Interactive, which is a company I spun out from my research at UCSF, we announced that we had positive outcomes on our FDA phase three trial that was targeting improvement of attention abilities in children diagnosed with ADHD.

That’s the big piece that we were waiting for to then go ahead and submit to the FDA. That process has just happened. This is a medical device pathway. It’s the first of its kind for this type of treatment. It would be the first non-drug treatment for that condition, for ADHD. We don’t know exactly how long the process takes, but we’re in it now, so hopefully not so long.

Pete Mockaitis
That’s cool. Congratulations.

Adam Gazzaley
Thank you.

Pete Mockaitis
Since I just jumped in there, maybe you can back it up a second. What is the game and how does it make an impact on brains?

Adam Gazzaley
Yeah, so maybe I’ll take even one more step back. The idea behind building a video game as a digital medicine really popped into my mind after years of research in neuroscience and as a clinician and neurologist back in 2008. It’s been ten years ago that I started on this pathway that was just sort of reaching this really major milestone now of FDA approval.

The concept is that we can engage our brains at a very high level and a targeted experience. This experience can be adaptive, what we call closed loop, meaning it’s challenging you and giving you rewards at the edge of your ability. It’s pushing you. It’s doing this based on your real-time metrics, your performance, your physiology.

We can use this type of experience as a way of optimizing the brain networks that it activates. That was the general idea that I had.

We built a video game called NeuroRacer. Back in 2008 we started the process. I designed it. Brought in friends from LucasArts to help us develop it. Then we did multiple years of research really showing that we can improve older adults’ ability, which is where a lot of my research background had been focused on, improving their ability to pay attention on very, very different tasks and to also hold information in memory.

That was published in Nature in 2013 and also with neuro-recording showing the mechanisms in the brain that led to that improvement in attention. Then that led to the birth of Akili, a patent behind the technology, and now multiple clinical trials as well as the phase three trial for ADHD treatment that I just described to you. That’s the journey.

Pete Mockaitis
That is cool. That is cool. I want to get into the journey and your book, The Distracted Mind and practical things that professionals can do to be less distracted and have more great focus.

Maybe could you start us off by sharing – you wear a number of hats all at once these days – could you share a little bit of the story and thread that ties together your professorship, Neuroscape, Akili Interactive Labs and JAZZ Venture Partners, all you’re up to?

Adam Gazzaley
Sure. It does seem and it could give the impression that I’m spread thin given that I’ve co-founded several companies, a venture fund, I’m the director of a research center, and a professor at UCSF. I’ve written books and I give a lot of talks, but the reality is I feel like I do absolutely one thing.

They’re all related to each other. They’re all built on the premise that technology can be developed in a thoughtful way with the goal of improving how our brains function.

That could be for people that are healthy and just want to improve their concentration and their memory. It could be part of what we would think of as education, young developing minds on a more positive pathway than we currently see happening. Then, of course, as a type of medicine, which we’ve already been discussing when people have deficits.

The companies that JAZZ invests in, where I’m a partner, the companies I formed like Akili, another company Sensync, a newer one, what we do at our research center in Neuroscape, all of it is built to accomplish that goal of having our technology, our non-invasive, consumer-friendly both from affordability and accessibility point of view, do more than entertain us and allow us to communicate, but actually enhance what makes us human and really improve our brain function.

Pete Mockaitis
That’s cool. So much to dig into there. When it comes to brain function, it seems that your brain is functioning pretty prolifically in terms of geez, hundreds of presentations, a hundred scientific articles, and multiple … all at once. Do you have a personal secret for how you’re pulling this off? What’s sort of the key behind this?

Adam Gazzaley
Right. One of the keys is what I said. I really do feel like I have only one thing that I do. I don’t have lots of different voices. It doesn’t matter what podcast I am on or what audience I’m speaking in front of. I have one message. I have one way of presenting it. I have one goal.

I always say to especially my lab here when we hire new people or take on new projects that I have one tree and I’m willing to have more branches, but I’m not willing to have a second tree. A lot of it is just figuring out where is that tree, what is part of the core of my mission and where I want to direct my attention. I think that’s one thing that allows me to seem very productive.

I am accomplishing a lot of things, but it’s all in the same framework. When I watch someone else do things that seem really disparate than each other, it just boggles my mind how they hold that all together. That’s one of the things.

Then I’m really passionate about it. I found something that I absolutely love. I wake up thinking about. It’s what I’ll talk about in a bar with friends. It’s just – it’s my life.

I’m always encouraging young people that I might mentor and advise that that’s the secret. That’s what they have to find. If they’re not doing it now, they have to look elsewhere because it will always come back and haunt them if they passed up or miss that opportunity to find their true passion in life.

Pete Mockaitis
Okay. Let’s dig into some of the takeaways here. You sort of unpack a number of these discoveries and practical applications for a popular audience in your book, The Distracted Mind. What’s sort of the big idea behind the book?

Adam Gazzaley
The book, The Distracted Mind, is sort of a little bit of a mash up between myself as an author and Larry Rosen as an author.

I’m a cognitive neuroscientist. I work in a laboratory where we do functional brain imaging and look at how neural networks underlie different performance metrics like attention and memory abilities, and how interference degrades those abilities. I study really the neural mechanisms of interference through distraction or multi-tasking.

While Larry is really like a field psychologist. He’s out there looking at what real world things, like Facebook and having mobile phones on your bodies might impact your relationships, and your school performance, and things of that nature.

That’s the overview that we try to show. It’s like a deep dive into what’s going on in the brain, why we don’t have the ability to do all the things we want to do all at the same time. It takes a very evolutionary perspective on that.

I sort of dug deep into optimal foraging theories and other views that I think connect our evolutionary path of what has grown in our brains that are strong and what are its limitations and how – then how technology impacts us, largely in a negative way, although the very end of the book is the prescriptive part, how can we change our behaviors to interact with technology in a healthier way.

Neither Larry or I feel that the path is to just abandon it. I always say we’re not putting that tech genie back in the bottle. It is here. How do we live with it in a better way? Then, of course, what I already had told you about, is how do we flip this story around completely. How do we think about technology as a tool to actually help how our brains function and the future of where we can go with that?

Pete Mockaitis
Okay. Then let’s talk a bit about the brain fundamentally. Where is our human brain strong versus limited and what do we do with that information?

Adam Gazzaley
I’d say one of the main strengths in many ways defines us as human, it might be the pinnacle, the most unique thing that our brains are capable of compared to other animals is the setting of very high-level goals. Goals that are very time delayed. You could set a goal a decade in the future. You can have goals, even immediate goals that are interwoven with other goals and other people’s goals.

That type of ability I think is fundamental for all of the achievements that we have as a species, our communities, and our societies, and our languages, our art, our music, our technology, really depends upon that.

These goals, they also challenge us because they lead us to believe we’re almost capable of anything and we are not. We have the flip side of it is that we have these very fundamental limitations in how our brain works.

When it comes, especially to the abilities that enable us to enact our goals, so our attention, our ability to focus it and sustain it, our working memory, holding information in mind for just very rapid periods of time, and then how we deal with having multiple goals that converge in terms of enacting them, how we either switch between them or multitask them.

When it comes to these abilities, what we call cognitive control, which sort of wraps an umbrella term around all of those concepts I just mentioned, they’re limited. In many ways when you push other animals to behave in the way that we do, to multitask and to engage in such a way, you see that we have actually really similar limitations.

[12:00]

We can focus our attention, and even there the filter is not perfect, but we also can’t distribute our attention broadly. We can only take in a very limited amount of the information around us.

When we try to hold information in mind, what we call working memory, there’s a degradation in the fidelity of that information that occurs very rapidly. When we attempt to multitask or switch between tasks, we see that there is a cost for that type of goal setting and enactment.

We do not engage in two goals that both demand our attention as well as if we have only one. That’s because the networks in the brain that are responsible for each goal, they can’t parallel process. They have to switch between each of the tasks you’re trying to engage in and with each switch, there’s a loss of some of that information resolution.

That’s the sort of the premise of the book, that there’s a disconnect between what we want to do, our goal setting, and what we’re capable of doing, our goal enactment. That’s what leads to interference and leads to what we refer to again and again as the distracted mind.

Pete Mockaitis
That really sums up kind of the whole, in many ways, human condition in terms of – I remember when I first learned economics in high school and we talked about how they call it the dismal science because we have unlimited desires but finite resources. It was like, yes, this is already my whole life. I’m very intrigued to learn more about this field.

It connected. It resonated. That applies not only to the use of time and money, but in fact just what we can put our brain toward.

Adam Gazzaley
Exactly. When it came down to writing this book it was actually a challenge for me because I had sort of moved on from the distracted mind story to my new research focus, which is how do we use our understanding of the distracted mind to build tools to help our brains, make them less distracted. It’s sort of almost like a step back into my history of my research.

But when certain ideas I was able to formulate, like the one I just described to you, other ideas around foraging for information and how it compares to how other animals forage for food, then it felt fresh to me and I was excited about writing that in the book. I think for the most part it’s all pretty logical.

Most people in many ways could sort of just introspectively appreciate these things in their own behavior. But it is – I think it’s helpful and has value to break it down, especially from the neuroscience perspective.

Pete Mockaitis
I’d love to then dig into some of this in terms of how can we have more cognitive control to achieve what we want sort of day in and day out. Where do you think is the best place to start in terms of setting some foundation? Should we talk about foraging theory or should we start elsewhere?

Adam Gazzaley
Yeah, yeah. I can give you a little bit about foraging theory. It can get pretty heady and long, so we can do it briefly. The reason I bring foraging theories – optimal foraging theories into the book in the first place and into these discussions is because I’m not – I don’t fancy myself as a self-help guru that I could just throw out things that I tried in my life and encourage other people to do them.

Adam Gazzaley
The idea was that if I was going to present prescriptive advice about how people should engage in healthier behaviors with technology, I wanted to do so from a conceptual framework and use that to guide the advice.

The framework is really based on how we as humans forage for information in a similar way to how other animals forage for food, that the primate brain has coopted a lot of these ancient reward systems, but instead of being for survival, they are for information. There’s a lot of data to support that.

If that’s true, if that premise is true, then could we use the models that describe why other animals forage in the particular way that they do? Can we use that to describe why we engage with technology in a very particular way? Then use that as a basis to say, “Oh these are the areas that we can change our behavior.”

The model that I use is known as the marginal value theorem. It describes how animals forage in patchy environments, like a squirrel in a tree eating acorns or nuts. The resources they have are in a limited space and there’s these empty areas in between those resources.

When a squirrel is in a tree, they’re making an unconscious decision about the benefits of remaining in that tree even though the nuts are getting less and less as they eat them. They’re comparing that with how close the nearest tree is full of nuts. At some point they make the decision to switch and jump from one tree to the other.

I’m creating a comparison that we’re sort of like those squirrels. Our patches are information patches like your mobile phone or a web browser or Facebook. You can stay in there or you can leave to the next one. The influences that drive us to stay and leave are related to how we’re consuming those resources in the patch we’re in now.

One of the premises I make is that we’ve shown, and there’s data to suggest, that we are now accumulating boredom and anxiety, both anxiety of fear of missing out on something else and also performance anxiety, very rapidly. We have this very rapid diminishing return of remaining in a patch, an information patch.

There’s also this force that other patches, those other trees which are links on a website or another browser tab or just having your phone in your pocket, the other information sources are so accessible, so it’s so easy to abandon the one you’re in and just move over to the next one.

That those forces of boredom and anxiety making our enjoyment and our satisfaction of being in an information source last longer as well as the accessibility to the next one, drives this tendency that we all have to just rapidly switch between them and not really engage in a sustained, continuous way in one information source.

Pete Mockaitis
Intriguing. Then first I want to talk about the squirrels if I can.

Adam Gazzaley
Sure.

Pete Mockaitis
Now when we study squirrels that are engaged in this activity, do they in fact behave in a mathematically optimal sort of a way? It’s like, “Yup, that is indeed the perfect decision to jump to that next tree, squirrel. Well done.”

Adam Gazzaley
Yeah, so the marginal value theorem, which is used by not neuroscientists, but more ecological behavioral scientists, have shown that they are able to mathematically predict the behavior of many animals, both in laboratory settings as well as in the wild. That field is really interesting.

There’s other types of behaviors like predator to prey relationship. There’s other optimal foraging theories, but this particular one, the marginal value theorem, is about animals foraging in patchy environments. It has been shown, it’s not perfect, there are factors that influence it that are not always predictable, but it is a pretty interesting field of research.

We don’t have the mathematical relationships of how the marginal value theorem applies to how humans forage for information. It’s essentially a hypothesis in the book that I thought maybe would set up research in that particular direction. But I think it does go a long way, at least intuitively, of explaining why we are so susceptible to this rapid switching behavior that we engage in, especially children.

Pete Mockaitis
Right, well because I guess accessibility has just gone through the roof in recent years as compared to where it was before. But are we also seeing trends in terms of we are more easily bored and anxious now than we used to be?

Adam Gazzaley
Yeah. The data would suggest, and this is sort of the story we put together in The Distracted Mind, that all of those forces are taking place. They’re both on different sides of the equation.

One is on the diminishing benefits we get of being in a source are not just that you’re using up the information in that source, like a squirrel using up the nuts in the tree, but these very human factors of increasing anxiety and boredom.

You could experience that yourself if you just try to do one thing, which is one of the advice that I do give for a while, you could feel anxiety of not doing something else or checking in on a post or just, “Wow, I’m bored,” accumulate pretty rapidly. This has been well described, especially children feel these forces to a very high degree.

They become very noticeable when you remove their technology away from them. It’s part of the reality of how we interact in the world now. I think it forces us to lose a lot of the control that we want to have over our technology. It is essentially is exerting control over us.

Pete Mockaitis
That’s interesting. That idea of being able to stick with something for a long time, it’s intrigued me for ages.

Once again, in high school I remember I always impressed how we did marching band camp. For two weeks, somehow 100 plus of us would endure the pretty hot summer Illinois days for eight plus hour stretches day after day after day.

I just thought, “Wow, it would be so powerful if I could just do this myself,” whatever I wanted to learn or improve or accomplish, whether it’s hunkering down to write a book or whatnot. Yet, it’s so difficult. I guess there’s a whole other element associated with accountability and looking like a slacker if you say, “No guys, I’m out,” which is a lot harder to do in a group setting than individually.

But so how can we sort of work these levers in terms of engaging things so that we are more engaged and interested in what we’re doing, we feel less anxious about what we might be missing out on or we have less accessibility to pull us in another direction. Actionably, how can we pull these levers to do more great focusing?

Adam Gazzaley
That was the reason why I went to this path of using a foraging model in the first place so that we have a framework now. We see the influences. On one side accessibility drives us to another source that’s easily obtainable. On the other side, our boredom and anxiety causes us to want to leave the source that we’re in. Those are three levers right there that you can learn how to control.

Accessibility is in some ways a little easier because it’s less abstract. You can just sit down, quit your email program if you’re writing an article, quit Twitter, put your phone on airplane mode, close your door, work in a less distracting environment and really create the type of surroundings that foster a singular focus, where it’s just not accessibility.

I know people that will put their phone in their bag when they drive home from work because if they have it in their lap, the accessibility will make them go to it even when they’re at a light.

If you feel that accessibility is really pulling on you, which I think it is for many people – I mean I feel it myself. I could be there writing an article and if my email program is open, subconsciously I just go over to it and look. Not that I need to look, not that anything pinged me. I was working just fine, but because it was so easy I just sort of reflexively took a look at it or an open Facebook page.

I do quit those programs when I’m writing on something. I think managing accessibility is a real very tangible one that people can wrap their hands around.

The other side of it, decreasing the anxiety that you feel of missing out on things or not being productive because you think productivity is doing a lot of things at the same time, as well as boredom.

To me the first step of those – of dealing with that is to just put yourself in the situation where you decrease accessibility, do one thing and actually feel those emotions, that anxiety, that stress, that boredom accumulate, and just wrap your head around what it is, become a little bit more introspective and realize that it’s not going to kill you.

It’s fine to be bored. It’s fine to be a bit hungry. It’s fine to be a bit anxious. And that these feelings are – they don’t need to necessarily be corrected immediately.  You can allow them to just sort of bake in a little bit and you might find that they go away after a while.

I always sort of make the parallel between sitting down for an hour to do one thing, like going out and running a mile let’s say. The first time you do it, it could be unbearable. You can be like, “Wow, I never want to run again,” but over time you actually get a pleasure and reward in doing that one thing. All of the negative aspects that accumulate really rapidly when you’re not used to it start going away.

I would say that these other tricks and apps and ways that you could sort of have people not text you when you’re doing something else so that decreases the anxiety. In the book we talk about lots of fancy tricks of dealing with anxiety and boredom, but the one that – the easier one to talk about that I think is a good start is to just put yourself in a scenario where you experience it and just learn how to manage it.

Even waiting on line at a supermarket – I’m in Whole Foods and I have only two minutes to wait and I still feel the allure of pulling out my phone and checking something. Just leave it away. It’s okay. Just feel a little boredom. Just maybe do some internal thinking or looking around. That’s I think a good starting point.

Pete Mockaitis
Certainly. Well, you mentioned tricks, I can’t resist. Can we hear the tricks too?

Adam Gazzaley
Yeah. There are basically ways of using technology to help as well.

One of the things that we recommend and others have as well is when dealing with the anxiety of missing out is to have people be aware, for example, when you’re driving or when you’re working so that you don’t think that there’s texts and other communications coming in when you know you should be focusing.

People do similar tricks like that at work, where they’ll put up a sign of ‘do not disturb I’m focusing,’ of that nature.

The other trick that’s less tech, but it’s really about – it’s about breaks and especially true for boredom is instead of going an entire hour, try and go ten minutes and take a minute break and then go right back to ten minutes and work through the hour in those segments. This way the boredom and even the anxiety could be relieved by that break.

But the trick – and then each day you could make – now go 15 minutes, 20 minutes. Learn how to do 20 minutes with just two breaks along the way. But one of the tricks of this approach is to not take tech breaks, especially social media or email in those short breaks because then they could just take you through these sink holes where just an hour later you’re like, “Wow, I just totally failed there.”

The types of things I that I think help especially with anxiety and boredom when you’re taking those breaks are like some meditation and mindfulness to get better at that type of internal focus, exposure to nature, even light physical exercise in your office, wherever you are. Those are things that can help fill those breaks. Then you just bounce right back into your singular focus.

Pete Mockaitis
That’s excellent. I’m thinking here just in my experience like if I’m on vacation, I feel so much better having the out of office email reply up and going than not going just because it’s sort of like, “Oh, that’s handled. They know.”

Adam Gazzaley
Yeah, exactly, exactly.

Pete Mockaitis
They’re not expecting anything from me. They even have other resources they can turn to to get whatever they’re asking about in that.

Adam Gazzaley
Exactly. That’s a perfect example of using technology to reduce that anxiety. That anxiety is really strong when you’re on vacation. There used to – there was a time in the past when vacation meant that you were actually completely inaccessible and not actually working. That’s gone.

Many people are still communicating with their work every single day and they feel that anxiety that even a short period away is going to be incredibly disruptive. But as you described, there’s a way of structuring your time when you leave your work environment or study environment that is set up to give you success and actually disengaging from it.

Pete Mockaitis
Yeah, I also just like the little bit about the boredom lever here because sometimes I just marveled at how I could hunker down and play my favorite computer game from 1993, Master of Orion, for like six hours straight, but then I’ve got sort of an email inbox backlog and I have never successfully been able to crank at it for six hours in one day. I think my max is like three and a half. It just – the boredom is I guess overwhelmed me.

One tool you mentioned, just practice, train it. Get better like you would in training for a marathon. Is there anything else we can do to somehow find excitement and engagement in the things that are currently seem boring to us?

Adam Gazzaley
It could be really challenging. I’m not going to claim that you could turn email into the most fun activity in the world.

Video games are a hard thing to compete with. They are designed by very clever people to have reward cycles at multiple different time scales that really keep you engaged. They’re doing exactly what email doesn’t do frequently, which is mix it up and challenge you at a high level and give you constant feedback on how you’re doing.

This is one of the core challenges. It’s really hard to compete with a lot of modern day media that is designed to appeal to people because of these rapid reward cycles.

Sure, you can do things to try to gamify doing email and compete and things of that nature, but personally, I don’t really feel like they work that well.

I would – how I’ve done it myself, it’s always easier for me to describe what I do myself, is really just to learn and to retrain that ability to sustain attention and not be totally derailed every time you try to do it.

Like anything else, like going to the gym, running, it takes practice. It doesn’t necessarily come the first time. You have to work through it and just get better at it. Don’t try to bite off too much and then just be completely disillusioned.

The boredom goes away when you engage in something. Then you might find that, “Wow, I actually am liking doing this.”

Maybe it’s not email, but certainly having a conversation with your significant other as opposed to interrupting it every three minutes to check your phone or writing an article that you’re really excited about or reading a book that you do find engaging. You can get more enjoyment out of it if you just train yourself to sustain your focus for a longer period of time.

Pete Mockaitis
All right. We talk about training, you mention mindfulness and meditation. Are there some other – what would be sort of your top recommended practices in terms of – I’m thinking about learning about some Buddhist practitioners who stare at a wall for months and you’re like, “Wow, that’s really impressive.”

Are there particular mindfulness practices or can we play some of your video games or what are some of the other kind of activities we can engage in to strengthen our capacity here?

Adam Gazzaley
Yeah. The basic practice of concentrated meditation doesn’t require a lot of fancy tools. It’s where you learn over time to focus usually on your breath. It could be words. It could be a visual image in your mind. Hold the focus. Be aware when your mind wanders and without judgment just bring it back and hold it again.

That’s like one of the most ancient practices. It appears in many, many different forms of meditation and has a long history of success in helping with attention but also stress and mood. It’s quite valuable. Essentially at its core it’s an attention training exercise.

Some people have difficulty with it. They might be pushed to do too much and feel like they don’t get it, they can’t find their breath.

We actually designed a video game. That’s what we do. We take principles from other practices that have benefits in the real world, like meditation, like rhythm and music, physical fitness, then we build algorithms that can allow you to baby step into it so that it’s adaptive to how good you are at it. You’re getting feedback on how you’re doing and you can extend and improve your performance gradually over time.

We did that with meditation. We have a game called Meditrain that we’re writing up our first paper on our results right now showing that we have been able to improve sustained attention abilities in Millennials, in 20-year-olds engaging in this app for six weeks.

We’re super excited about it. It’s not publically available yet. We’re very conservative with how we release things into the market. We want to know that it actually does what we say it’s going to do. We’ve been working on this for many years now. The data is quite convincing. These are some of the things that you can do right now and that will be coming out soon.

Pete Mockaitis
That’s great. Now are any of your games available for the public to do now and how can we get there or they’re all not yet there?

Adam Gazzaley
They’re all not yet there. This is sort of one of the more frustrating points. The one that’s closest is the ADHD treatment, which I hope arrives in 2019. Maybe by the end of this year. We’ll see. The process is unclear because it’s a new treatment, a new device. But that will be the first to arrive.

That is clearly, as I described, the medical route. It will be a prescribable treatment by doctors to children that have ADHD. The only thing right now that’s – the only thing that will be FDA approved that’s not a pharmaceutical or drug, so very exciting.

It doesn’t mean that all of our technologies are going to go down that medical pathway. For example, the meditation training game I’m now looking at other companies that build more consumer facing meditation and mindfulness apps as partners so that’s happening now. Hopefully next year you’ll start seeing things that we’ve been working on for a decade start appearing in the world.

Pete Mockaitis
That’s cool. Can we also touch on exercise for a bit? There’s many forms of exercise: yoga, high intensity intervals, steady state cardio, strength training. Are there any particular exercise interventions that seem to go farther in molding the brain to make it able to focus for longer periods?

Adam Gazzaley
Well, most of the data on how exercise improves attention and cognitive abilities more broadly, focus on aerobic exercise, sometimes high intensity interval training, sometimes just long endurance aerobics training. The data is quite convincing, especially in aging, in older adults and even in children as well.

There’s lots of great data, many meta-analysis that have put together results from many different papers to reach that conclusion, but there’s also data about strength training as well that’s often frequently ignored. I would say both strength and aerobic training.

I’m not as familiar with the literature on yoga, but more and more researchers are exploring these practices, as I said, that have been around for a long time and are training to put them in more randomized control trials.

I would even just add one thing that with older adults even the act of just getting out and walking has been shown to be beneficial as well.

Pete Mockaitis
Cool. Adam, tell me, anything else you want to make sure to mention before we shift gears and hear about some of your favorite things?

Adam Gazzaley
I think that is it. I guess I always like to sort of conclude this part of the discussion by saying there’s a lot of things you can do as far as lifestyle changes that are shown to be good for your brain. I put it into five pillars.

Physical exercise, we just talked about that. Cognitive challenge, we’ve been talking about that, some of the things we’re creating. But just the types and way of engaging in the world around you that push you out of your comfort zone. Travel, learning music, even complex social interactions, which also has the benefit of reducing isolation and loneliness, which is also not good for your brain.

Physical challenge, cognitive challenge, nutrition, sleep management, and stress management. By stress management I don’t mean the elimination of all stress. Our brains and our bodies actually like some stress. The challenge is what it responds to, pushes it into a more dynamic phase, but it’s that helpless, chronic stress that really induces damage in the brain that should be avoided.

While you do those things in your daily lives, we’re working on technological implementations that aren’t meant to replace them, but just act as tools to help optimize abilities that might not be potentially optimized otherwise.

Pete Mockaitis
Well, Adam, now to open up a whole rat’s nest. You said nutrition. Could you give us the one minute do’s and don’ts on nutrition for the brain?

Adam Gazzaley
Sure. Nutrition is as complicated as it gets when it comes to research because the types of randomized control trials that are easy, not necessarily easy, but very doable with pharmaceutical drugs, more challenging to do with video game treatments, but doable – we’ve shown that now – are even more difficult to do with nutrition.

Those randomized double blind placebo controlled trials are hard to pull off. There’s not a lot of data. We’ve constantly seen as professionals, health professionals, change our recommendations, which I think a lot is due to this challenge that I just described.

But the data, at least on the aging perspective of living long, not just long, but long well with a healthy brain, I would say the data is strongest for the Mediterranean diet, so nuts, legumes, fruits, vegetables, olive oil, even red wine finds itself on that list.

Trying to maintain that more whole food diet, which I think probably a lot of your readers already locked into this type of advice. I would say that’s where the strongest data lives.

Pete Mockaitis
All right. Now can you share with us a favorite quote, something you find inspiring?

Adam Gazzaley
I have a quote that I actually came up with that some of my friends like to share back to me at certain times, especially when I might not be following it is as much as I should. I once said, “All of life is a celebration of life.”

I do think it’s a good reminder because many times we’re always sort of seeking this like peak experience that is like the culmination of what you’ve been working for. You tend to sort of just drive right by all the little wins and all the little joys that happen.

I experience that as well. But I do try to pull myself out of that pattern and really just celebrate it all, all of life. That’s one that I try to keep dear and close to my heart.

Pete Mockaitis
From all your research, do you have a study that is a favorite or something that comes up again and again, either your own or from someone else?

Adam Gazzaley
Probably our most – definitely our most cited paper is our Nature paper in 2013 where we showed that our video game improves cognitive control in older adults.

I would say the other paper that I am really proud of that helped influence my career a lot, including The Distracted Mind, was a study I guess like 15 years ago now showing that when older adults have senior moments, what they feel like are memory challenges, they’re really attentional in nature. They’re more attention driven than memory per se specifically.

Even there the attention is not that they’re not focusing on what’s relevant to them, but they’re not ignoring or filtering the irrelevant information.

That attending and ignoring are not just two sides of the same coin. If you focus more, you’re not necessarily ignoring more. You can be focusing – and we found that six-year-olds focus like 20-year-olds, but where they fail is the filtering of irrelevant information.

When that gets in through the fortress gates, it creates interference with what they’re trying to remember and creates this degradation that’s experienced as these sort of memory losses.

I quite like that work. That study set off a whole series of studies showing more and more detail what was going on neutrally when these suppression deficits occur.

Pete Mockaitis
How about a favorite book?

Adam Gazzaley
I mean I really was incredibly influenced by books that were written in the ‘50s by Isaac Asimov called The Foundation series. It’s sort of in my mind the birth of science fiction.

I read a little bit of science fiction every day pretty much around the year because I – it pushes me to think about the future and outside of the box of what we’re experiencing right now. I feel like I go back to The Foundation every several years, read it again because it just sort of set the pace for how you look into the future in a way that’s not just about technology, but really about humanity.

Pete Mockaitis
How about a favorite tool, something you use that helps you be awesome at your job?

Adam Gazzaley

I have to say I use tablets a lot. I think I use them more than most people do. I use them in the gym. I use them on flights. I find it less burdensome a lot of times than laptops and more accessible than my phone. That’s something that I use for notes, for my calendar reminders. Yeah, I think that I probably engage in tablet use more than most people.

Pete Mockaitis
All right. How about a favorite habit?

Adam Gazzaley
I mean the habit that I’ve been doing since I’ve been 17 years old is going to the gym pretty much every day. I do a bit of aerobic exercise and a bit of weight training. I’m completely addicted to it.

When I don’t do it, if I’m just travelling and can’t and I even do it on the road, I don’t feel just the physical effects of it, but the entire full stack, like from the concentration to my mood and so I would say that habit, which has its burden – I’m a little bit of a slave to it – has much more benefits. I would say that would be the one.

Pete Mockaitis
Adam, if folks want to learn more or get in touch, where would you point them?

Adam Gazzaley
That’s a fun one for me to answer because I have lots of entities as you just – as we talked about. But around just a couple days ago I finished putting together with my wife’s assistance – she’s an amazing web programmer – a website Gazzaley.com, so just my last name dot com.

There I sort of aggregate all the different things in my life from nature photography and wine making to all the things that we already talked about. That’s my new home base online.

Pete Mockaitis
Cool. Do you have a final challenge or call to action you’d issue to folks seeking to be awesome at their jobs?

Adam Gazzaley
I think that the challenge is really to get to know yourself better. It sounds trite maybe, but it’s a process. It doesn’t come for free. It takes time and patience and honesty. But it goes a long way.

It’s not the full distance that you could go with just insight. You do have to have a plan and a strategy and work to break habits, but it is something that I have found really valuable to get in the practice of understanding how your brain is working and why you do certain things.

Pete Mockaitis
Perfect. Well, Adam, this has been such a treat. Thank you so much for taking this time and the great stuff you’re doing in the world. I’m looking forward to playing your games when they’re available. Just wish you all the best of luck.

Adam Gazzaley
Thank you so much. It was nice talking with you.

314: How to Feel Less Busy With Laura Vanderkam

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Laura Vanderkam says: "Figure out where your time is actually going."

Laura Vanderkam gives her expert advice on feeling less busy, getting more done, and giving more value and meaning to your own time.

You’ll Learn:

  1. How those who feel their time is “vast” spend their day
  2. How to draw more energy by acknowledging the three selves
  3. How to stretch your experience of time

About Laura

Laura is the author of several time management and productivity books, like Off the Clock: Feel Less Busy While Getting More Done, I Know How She Does It: How Successful Women Make the Most of Their Time, What the Most Successful People Do Before Breakfast, and 168 Hours: You Have More Time Than You Think. Laura’s work has appeared in publications including The New York TimesThe Wall Street JournalUSA TodayCity Journal, Fortune, and Fast Company. She has appeared on numerous television programs, radio segments, and has spoken about time and productivity to audiences of all sizes. Her TED talk, “How to gain control of your free time,” has been viewed more than 5 million times. She is the co-host, with Sarah Hart-Unger, of the podcast Best of Both Worlds.

Items Mentioned in this Show:

Laura Vanderkam Interview Transcript

Pete Mockaitis
Laura, thanks so much for joining us here on the How to Be Awesome At Your Job podcast.

Laura Vanderkam
Thank you for having me.

Pete Mockaitis
First I want to hear about this story behind you singing at Carnegie Hall.

Laura Vanderkam
Yes, I included that as my odd thing about me. I’ve sung for many years in various choirs. I lived in New York for quite a while. One of the things that is sometimes an opportunity is that a choir might do a show in Carnegie Hall, either an orchestra needs a choir for a bit or a singer needs a backup or sometimes choirs will rent it out.

I had a couple of those different experiences where I’ve been able to sing in that amazing space.

Pete Mockaitis
Oh, multiple times. Excellent.

Laura Vanderkam
Yeah. It’s really about proximity and then also taking up these opportunities. It’s a beautiful place to sing.

Pete Mockaitis
I have to ask, it’s so corny, but did you ever ask anyone for directions to Carnegie Hall and did you get the old joke response?

Laura Vanderkam
I believe that I have in the sense of I would get into a cab and say, “Please take me to Carnegie Hall,” and then somebody guffaws.

No I’m – it’s the same – you live in New York for a while, these things that are sort of cultural touchstones elsewhere, you realize are not necessarily. I used to think like Broadway – oh Broadway is this mythical place. Then I realized it’s a street and a district is named for a street.

It’s more that certain theatres are associated with being high-end first run plays and all that and so those are considered being on Broadway but it’s not like they’re only on Broadway. They’re on various streets around there as well. Yeah, you learn these things.

Pete Mockaitis
So the cab driver didn’t say, “Well, the only way to get there is practice, practice, practice?”

Laura Vanderkam
Is to practice and also that I’ll drive you there and you pay money.

Pete Mockaitis
Okay, understood. Established. Well, tell us about your latest book. You’ve got several and this is your latest. It’s called Off the Clock. What’s the big idea here?

Laura Vanderkam
Off the Clock is about how to feel less busy while getting more done. In essence it’s about how some people who have a lot going on in their lives still have this sense of time freedom. They feel like they do have time for the things they want to do. They feel like time is expansive, that’s it’s not slipping away from them, that it feels good.

I wanted to learn these people’s secrets. What are they doing with their lives? What are they doing with their hours? What can the rest of us learn from that?

Pete Mockaitis
That’s so fascinating. You use the term a lot time perception. Can you sort of define that in terms of how you think about it, what it looks, sounds, feels like as well as how you defined it precisely in your research?

Laura Vanderkam
Time perception is just what it sounds like, how you perceive time. Time obviously keeps moving along at the same rate regardless 24 hours a day, 168 hours a week. But you think about different times of our life feel very different.

Maybe like a week of summer camp when you were 12 felt very, very long, whereas for most people as adults, this past week probably didn’t feel that big for you. You may have very few memories of the past week of what makes it stand out for you more than anything else.

But it’s also about whether you feel like you have the time for the things that you want to do, like whether you feel in control of your time, whether you feel present or distracted, whether you simultaneously feel like time is rushing by too quickly at times and that also you spend a lot of time wishing minutes away.

That’s an unfortunate aspect of time perception. Many people are sitting there in a boring meeting being like I really wish it was 11 o’clock already. Time slipping from one side of the hourglass to the other and sometimes we’re trying to shove it along even more quickly.

Time perception in my research though had a more specific definition. I recruited for Off the Clock 900 people who had full time jobs and who also had families to track their time for a day. Monday, March 27, 2017 was the day. They recorded what they were doing on that day and then answered various questions about how they felt about their time.

These were various questions like “Yesterday, I generally felt present rather than distracted,” or “Yesterday, I generally felt I had enough time for the things that I wanted to do.’ Also questions about their life in general: “Broadly I have enough time for the things I want to do,” “I spend time in ways that make me happy,” various questions like this.

People get scores. They answer on these from strongly disagree to strongly agree. Assign those a one through seven point scale. The people at the high time perception scores were the ones who strongly agreed with various statements of time abundance like that. That they felt like they had enough time for the things that they wanted to do. People with low perception scores felt the opposite.

Then I could compare the schedules of people who had high time perception scores and people who had low time perception scores and see how their lives were actually different.

Pete Mockaitis
Well, so what’s so intriguing there is it sounds like for the – more or less the amount of actual quote/unquote free time that they had was probably somewhat comparable, like they do have full time jobs and they do have children and spouses to tend to. They’re sort of in a similar band there.

Yet, I’d like to get a sense from you just how much of a spread was there between their time perception. If you’ve got a one to seven, did we get the full gamut there? We’ve got some full blow one’s and full blown sevens?

Laura Vanderkam
Pretty much yeah. People who are down in the – close to the single digits, probably not exactly in the single digits. With anything like this very few people put ones or sevens on everything. That’s one of the reasons we give so many options. In general, most people like to be in the middle.

But there’s – giving people seven allows them to have the degrees within that. People will give you a two or three answer. They will give you a five or six. Those are different. Most people won’t say a one or seven regardless.

But there were people who felt pretty bad about their time. Then there were people who felt pretty awesome about it too.

They were all sort of objectively the same amount of business. It was interesting to see what wasn’t different. Pretty much everyone in the sample worked somewhere between seven and nine hours on that March Monday, which makes sense. They all have full time jobs. That’s pretty much what a full time job means. All had various family obligations and such.

Yeah, we’re not talking a huge range in terms of what time was available. Some of the differences were really in how they spent that discretionary time.

People who felt like they had a lot of time, for instance, were more likely to do what I kind of consider higher quality leisure activities, things like actively getting together with family or friends, reading, exercise, doing various, what I call sort of memorable activities. They’d have little adventures in their evenings, more interesting than one might think for a Monday night.

Whereas the people who had low time perception scores were more likely to spend a big chuck of that time watching TV or being on social media or other such electronic ways of spending time.

Pete Mockaitis
That’s so fascinating because wow. We do have the same hours in a day, just sort of the nature of the planet and the sun and how that works and yet the perceptions are vastly different. You can find that link there between their perception and the actual activities that they were engaged in.

It sounds like it wasn’t so much that the folks were reading or getting together with friends for more leisure hours than those who were on social media or TV hours.

Laura Vanderkam
No. The times themselves were not appreciatively different because, again, yes, we all have 24 hours in a day. But it’s just what you choose to do with this time that you do have available to you.

If you think about the time before you go to bed, many adults even those who are raising children have some quantity of leisure time before they go to bed in the evening. What do you choose to do with it?

It turns out that if you spend that time on Facebook looking at photos of people you didn’t like in high school anyway, you feel like you have less time. If you spend that time actually talking with your spouse or calling a friend or reading a book, that those are all sort of activities that make you feel like I’m the kind of person who has the time to do these things. That’s where the high time perception comes from.

Pete Mockaitis
Fascinating. Can you share a little bit in terms of – it certainly sounds more pleasant to operate in a world in which you perceive that you have enough time, but could you maybe unpack that all the further in terms of what are the advantages of having a high time perception?

Laura Vanderkam
Well, in general, you’ll probably be happier because feeling rushed and harried is obviously associated with high levels of stress and that’s no fun for anyone.

But it’s also about being effective because when you feel more in control of your time, then you’re more likely to spend it in ways that are meaningful for you. The people who felt like they generally had time for the things that they want to do, this is not particularly surprising, but they were highly likely to report that they had made progress on personal or professional goals in the previous 24 hours.

When you feel like you have enough time, you feel like you can allocate it to things that matter to you. That’s what people were doing.

Whereas when you feel like time is just getting away from you, like you have no grasp on time, then you don’t feel in a powerful enough position to allocate those hours to the things that are important to you. Sort of just react to what’s coming in.

Pete Mockaitis
Well, so it’s intriguing the specific uses of time, what folks were doing and how that played an impact or a role. I guess I’m wondering how does one cross the chasm there if you have a low time perception and you’re feeling like, “Oh my gosh, I don’t have enough hours in the day to handle everything,” to becoming one of those joyous folk who think that they’ve got plenty of time.

Laura Vanderkam
Well, that’s the goal of the self-help book. Those are the strategies I try to share in this book is what were these people doing differently because it’s one thing to tell you that yeah, some people perceive time differently than others, but that’s somewhat not helpful for anyone who would like to live a fulfilling and rewarding life.

There are seven strategies that I identified that people with high time perception scores were more likely to use. Just a few of them, just if people are thinking about this like what I can I do more immediately.

One thing is figure out where your time is actually going. I know that sounds like maybe something people don’t really want to do, but keeping track of your time is one of the best ways to see well, here’s where it’s actually going and then you can ask do I like this/do I not like this.

Being able to make that decision with good data allows you to make changes in a way that’s more effective than if you’re just sort of operating from various stories like, “Oh, I have no time for anything.” Well, if you are telling yourself you have no time for anything, it’s hard to do anything about that.

But if you track your time and say, “Oh, well I see that I was watching TV for two hours in the evening and I keep telling myself I’d like to read more. Maybe I could read for an hour and then turn on the TV. Wow, that’s an interesting idea.” Then it turns out you will probably feel like you have more time if you are willing to make a change like that.

One other finding that was somewhat surprising but was definitely there was that the people with the highest time perceptions scores were highly likely to do kind of interesting and out of the ordinary things even though this was a very normal March Monday that they were recording.

One person who responded to my survey had actually gone to salsa dancing lessons. That was on her time log for the evening. Somebody else went to like a big band concert on this Monday evening. There’s even more pedestrian stuff, like going to a movie on a Monday night or meeting a friend for a drink or taking the family to the park after dinner instead of sitting around watching TV.

Choosing to do interesting things with your time makes you feel like you’re the kind of person who does interesting things with his or her time. Again, that’s a thing that makes you feel in control, it makes you feel like you’re in a good place with this and can expand your experience of time.

Pete Mockaitis
Well, I guess where I think maybe the rubber meets the road in terms of am I going to watch TV or am I going to read a book, am I going to browse social media or am I going to get together with a friend, I think in those moments – well, one I guess it’s just kind of planning ahead in terms of you have a plan and you’re going to meet somebody.

But I think the other one is often just, “Oh, it just seems like so much work. I’d be so exhausted to change and leave the house and do this because I’ve just been beat down,” or whatever. It seems like the energy factor is huge in terms of what do folks think they can even handle taking on and doing say on a Monday evening. Do you address that perspective?

Laura Vanderkam
I do. I think what you need to realize with that energy question is that the self – please stick with me. People are going to turn off the podcast here. But I think this is an interesting point. The self – various psychologists have looked at this behavioral thing, but there’s really three selves.

There’s the part of you that is thinking forward to the future, so the anticipating self; the experiencing self, which is what you are feeling in the here and now, going through life; and then the remembering self, which is the part that is thinking back to things you have done in the past.

These are all three part of us, but the issue – and I quote this philosopher saying this is that we pamper the present like a spoiled child. We pay very much attention to our experiencing self, which makes sense. It’s how we’re going through life. But it’s really only one actor in what should be three-actor play.

Our anticipating self and our remembering selves are the ones who want us to go to salsa dancing lessons on a Monday night because it sounds awesome. When we get back we’ll be really happy we did it. Nobody ever exercises and is like, “Gosh, that was a horrible idea.” It feels great once you do it. Meeting your friends at the class, hearing the great music, it’s going to be awesome.

But you have to get yourself in the car and go do it. That’s when your experiencing self throws this temper tantrum like, “No, I don’t want to.”

What you really have to do is this idea of plan it in, do it anyway. You will draw energy from meaningful things. If you are not completely and totally exhausted, like you have some energy, like you could maybe walk out to your front door or something as opposed to being just completely passed out on the couch, if you could get yourself that far, probably you could make yourself do it.

If you think about how the other versions of yourself would react to this and pay attention to them, sometimes that can nudge you to pay a little bit less attention to the experiencing self.

Pete Mockaitis
Boy, that is just a master key for life right there. Wow.

Laura Vanderkam
Yeah, paying attention to how you feel right now is not actually the best way to go through life because our physical bodies are not always happy to move, but then you’ll never do anything.

You’ll do only effortless fun, which is the TV and web surfing and you won’t do the effortful fun, which is getting together with a friend, which is going to the salsa dancing lesson, which is even just going for a walk with your family. These are things that they will be great once you’ve done them, but you have to make yourself do them.

Pete Mockaitis
It’s interesting in terms of just the anticipating part. You’re right in terms of you can draw energy from remembering, “Hey that was a cool thing that happened. Yeah, I’m glad I did that,” as well as, “There’s a cool thing that’s happening soon. I’m looking forward to that.” Then it sort of even making the present experiencing self a little bit more fueled to begin going there.

I’m sort of visualizing just a very beautiful virtuous cycle or a vicious cycle in terms of whether you start to build in some great stuff versus you are just always sort of devoid of great stuff in doing the low effort fun.

Laura Vanderkam
Yeah, because it’s the effortful fun that we really have the memories of. It’s the difference between looking at photos on Instagram of other people’s dinner parties or having your own dinner party.

They are both ways you can spend your leisure time. One obviously takes a lot more effort than the other, but one is going to be a lot more fun than the other. One will make you very, very happy, will create great memories, you can look forward to it, you can remember it afterwards, you will enjoy it a lot at the moment, but you also have to invite the people and get the food to your house.

That takes effort, but effortful fun tends to be the fun we remember.

Pete Mockaitis
Well, can you tell us about some of these other practices such as lingering?

Laura Vanderkam
Lingering is about being able to stretch the present. It’s not about enjoy every minute. You can’t enjoy every minute. Plenty of minutes in life are just not actually enjoyable. But you can choose to enjoy the enjoyable ones more and to sort of linger in their happening and thus stretch the experience of time.

Part of that is about the anticipating and remembering of it. If you plan stuff in ahead of time that you know will be enjoyable, you can look forward to it and that kind of makes it bigger in your mind.

You can also attempt to be fully present during the experience itself. You can note that you’re having fun. There’s a certain mental thing. It’s not enough to have fun; you want to be aware that you’re having fun. You can tell other people that you’re enjoying yourself. You can make sure you’re remembering details.

Then after the fact, you can tell people about your fun or journal about it or whatever you want to do, look through old photos because that makes the memory come back and then you experience the pleasure a second time. All of these things can make any given unit of time seem more vast by making it more memorable.

Pete Mockaitis
It’s interesting as you sort of unpack this, it seems like maybe one easy way to get started and have your cake and eat it too could just be looking at some of your photos. You don’t even have to change out of your pajamas to do that.

Then in looking at those, it brings back a memory, like, “Oh, yeah that was really cool.” Then it also provides kind of a nudge and inspiration for, “Hey, I should do some more of this stuff.” It kind of gets the train in motion.

Laura Vanderkam
It does. People talk about dwelling in the past as being a negative thing and I don’t think that’s the case at all. This is how we create our stories of who we are. This is a big part of our identity is what our past is. We can nurture this relationship with the past as well to make it more of this living thing that helps us through the present as opposed to something that’s kind of just buried in a dusty drawer somewhere.

Pete Mockaitis
That’s really cool. I also wanted to get your take on people on a plane who are doing Facebook, how does that rub you?

Laura Vanderkam
Well, you do you. But it’s one of those – if you’re traveling, probably most of the people on the plane in the middle of the week are traveling for work. These are busy people. They’ve got a lot going on in their lives.

They’re probably the kind of people who are saying, “Oh, I never have time for X, Y, Z. I don’t have time to read. I don’t have time to think. I don’t have time to relax. I don’t have time to take a nap.” Well, the plane provides opportunities for all these things. You’re there for three hours. It’s relatively quiet or it can be if you put your headphones on.

There’s generally very few distractions if you don’t choose to then get the Wi-Fi and start checking Facebook. It’s a great time for that kind of focused work that people say they never get a chance for. Or if you’re not comfortable working on the plane for whatever reason–it’s a great time to read. You can make it through a great book in the three hours you’re in the air.

Using this time intentionally as opposed to just using it for the same thing that people use their bits of time for the rest of their lives is a great way to actually feel like you have more time.

Pete Mockaitis
Well, you have a great line. I don’t know if it’s an original or if you’re quoting a third party here. You say, “The fear of boredom is a waste of time.”

Laura Vanderkam
Yeah. The original impetus for that came from a great novel. Edith Wharton, she’s best known for The Age of Innocence or Ethan Frome. But she has a book that most people I guess haven’t read because it went out of print at some point, but it’s called Twilight Sleep.

The heroine of this book is this bustling, productive woman. This is 1920, so it’s a different sort of productivity that we think of now. She is basically terrified of having an empty hour. She will fill it with whatever she possibly can just to avoid this sense of having to think of everything.

I think that happens for us too. If you think about why you reach for your phone when you’ve got a few minutes. You can tell yourself, “Oh look at me, I’m being productive. I’m deleting email,” but there’s nothing coming in you really need to delete at this moment, especially if you looked at it ten minutes ago. It’s not – there’s nothing there. It’s just that we don’t actually want to sit there and be bored.

That’s fine, but there’s other things you can do with little bits of time that might be more meaningful or enjoyable and help you feel like you actually do have more time than when you have leisure time, you chop it up into these tiny bits through checking your phone.

Pete Mockaitis
I want to talk about the tiny bits and the phone piece because you successfully read the entire book War and Peace I understand primarily using the Kindle app on your phone. Is this true?

Laura Vanderkam
That is true.

Pete Mockaitis
That’s wild in terms of because when-

Laura Vanderkam
People are going to tell me that my eyesight’s got to be going from doing that, but it was little bits here and there.

Pete Mockaitis
Well because I guess that’s sort of – we talk about the energy piece, I think sometimes when I – just even conceiving reading War and Peace sounds huge, epic, massive, and then taking a moment to read some.

I guess my brain goes to this place and it’s probably false, so set me straight here. It’s like, “Oh boy, War and Peace, that’s pretty intense. That’s going to really require a whole lot of cognitive capability from me. Got to bring some good, smart energy.

I probably can’t do this in a three-minute bit to make tiny bites of progress to finish it because I’ve got to remember where we were before and sort of get into the scene and the characters and the picture that’s being painted and the themes and all that.”

How do you think about to what extent is it really manageable and doable to chop up something into tiny bits and to have that work out for them?

Laura Vanderkam
Well, the great thing about Tolstoy is he does it for you. People think of War and Peace as being this huge, intense, long novel, and it is very long, but the chapters are actually very short. If you look at the print book, most of the chapters are two to three pages.

In fact, it’s a book that lends itself incredibly well to reading on say the Kindle app in five minute spurts while you are waiting for a phone call to start, while you are waiting for a bus, while you’re waiting for your kid at soccer practice or whatever because these chapters are literally five-minute reading material.

There are a lot of them, but they are very, very short, which it’s one of the ways that Tolstoy keeps the story moving along, but he’s a very good writer. There’s a reason this book is still around as opposed to it being disappeared into the ash heap of history as they say.

First I would say it’s not as intimidating as it might sound. You could read it in those five-minute chunks. But if it’s not War and Peace, you could read a poem in five minutes. That’s a unit of itself. Load a book of poems on your Kindle and then read one when you’ve got five minutes. If you like it, read it again the next time you open it. If you weren’t so cool on it, move to the next one.

But using those little chunks of time for reading poetry as opposed to deleting J. Crew ads that have been emailed you just feels entirely different.

Pete Mockaitis
Yes. Tell me more about how you would articulate the distinction in terms of J. Crew deletion versus reading a poem.

Laura Vanderkam
Well, one is really doing nothing for you I guess is the best way to say it. Deleting email feels incredibly productive. I know. The reason is that what gets measured, gets done. Who knows if we made progress on our most important personal and professional goals today, but I know for sure that I got down from 150 unread messages to 75, so yay, go me.

Whereas, many other things do not lend themselves so easily to numbers, so it’s harder to necessarily feel productive doing them.

But poetry takes the brain to great places. It’s how we can see things that we wouldn’t have brought our minds to before, great emotions, ideas in history or that real people have gone through or memories. It can evoke memories if we have something similar to what it’s getting at. Just taking the brain into a completely different and higher level than making sure the inbox goes from 150 down to 75.

If you want to view it in terms of productivity, I don’t know if poetry lends itself to productivity, but I do know that giving our brains space to think about bigger things is often where we start to get good ideas.

Pete Mockaitis
Absolutely. That notion that sort of there’s a theme associated with those who have high time perception is that they’re doing things that are kind of unique and broke up the monotony. A poem, I think it’s very clever is that that’s a short way that goes about breaking up that monotony.

One thing I do – it’s kind of weird, but I don’t care I love it – is I will take a short break and sort of go to my backyard and jump on a trampoline for just a couple minutes. That is kind of like the opposite of being at a computer in terms of I’m standing, I’m bouncing, I’m outdoors. It’s very quick.

Sure enough, there’s something to that notion of doing something that is just the opposite or very much different on multiple dimensions than the baseline.

Laura Vanderkam
That’s a great idea. One of the things I talk about people should do is planning in breaks during their days in order to manage their energy.

What happens is people are like, “Oh look at me. I’m working all hard. I’m working through lunch. Look at how productive I’m being.” Then around 2:30 – 3 o’clock in the afternoon they’re reading the same email six times in a row and then falling down some sort of internet rabbit hole because their brain needs a break and they’re not taking one, so the brain forces the issues.

Whereas your trampoline break hits on all sorts of different dimensions. A) You’re outside, so getting fresh air adds to most people’s energy levels. You’re getting physical activity, another thing that adds to most people’s energy levels. This is a great way to just – whatever you were depleted from before to recharge yourself so you can get right back to work.

Pete Mockaitis
You had a nice turn of phrase about we’re often in denial about taking a break. What does that look like in practice and how can we break better?

Laura Vanderkam
Well, if you think about most of these social media breaks that people take during the day, a lot of those are kind of these fake breaks. But you think you’re still being productive because look at me, I’m still sitting at my computer. If somebody walked by, it looks like I’m still working.

But no, you are not. You’re on whatever thing. You’re reading headlines that are not remotely associated with your job. It’s just you need a break from whatever it was you were doing, so you go over and do this other thing that is sort of effortlessly pleasurable and is a break. But then you don’t consider it a break.

It’s not actually all that rejuvenating either. It doesn’t necessarily add to your energy levels to read headlines. Often it takes from it. It makes you stressed out about whatever is going on in the world.

Better to take a real break, to go jump on your trampoline if that’s what you do or go read for five minutes, read something real away from your screen or go outside or have a cup of tea or whatever it is, but go talk to a work friend whose company you really enjoy. Do something that is a true break because then you’ll be able to come back to work restored.

The fake breaks just don’t do that. Then we’re still dealing with the low energy levels afterwards.

Pete Mockaitis
Do you have a personal take on work time versus break time, the right rhythm intervals, flow ratio there.

Laura Vanderkam
I don’t know. There’s been various studies and people trot out – in the productivity world in trying to find what it is. I would assume most people couldn’t go more than 90 minutes before taking some sort of break. In many cases it’s probably less if it’s more intense type of work.

You can kind of make yourself do it to a degree by drinking a lot of water and you have to get up and refill your bottle or go to the bathroom. Those are all ways to kind of force yourself to get up and stand.

But I think it’s less time than you might thing. If you’re trying to work straight through in the afternoon, like 1 o’clock to 5 o’clock probably you’re not being as efficient as you would be if you put a break somewhere in the middle of that.

Pete Mockaitis
I want to make sure before we kind of shift gears to your favorite things that this time diaries approach, I think that it’s easy to start to do and fail if you’re trying to take an honest account and inventory of how you’re spending your time. What are your pro tips, best practices for executing this well?

Laura Vanderkam
Yeah, I’m a bit of a time management freak. I’ve actually been tracking my time for more than three years continuously now, which nobody else needs to do. I’ll put out there. But I do think it’s good to track your time for a week to see where it really goes.

I use just a spreadsheet that’s got the days of the week along the top. It’s got half hour blocks along the left going from 5 AM to 5AM, so if you think about the week, it’s 5 AM Monday to 5 AM Monday in half hour blocks.

I try to not to be perfectionist about it. I just check in three – four times a day and write down what I was doing since the last time. It’s okay to just put stuff like work, hangout with kids, eat dinner, drive to store, sleep, read.

The goal is not being so granular that you get every bathroom trip every time you went to the kitchen for whatever. It’s more that you broadly see where the time goes. Just doing that, even with those sort of fairly broad categories, it can still be enlightening.

I know in my case, I was spending a lot more time in the car than I thought I was because I usually work out of my home office when I’m not travelling for speeches or things like that, so I don’t have a daily commute, so time in the car wasn’t really registering to me as a category of my time and yet when I looked at my time logs it was a pretty big category of my time.

That’s good to know because I was just listening to the radio. I don’t even really like top 40 radio, but that was what was on, so I really needed to think about how can I spend that time better.

Pete Mockaitis
With the spreadsheet, is it just kind of in the background? Do you just click open the window from time to time on your computer or your print out and write in it, color coding, highlighters? How does it go down?

Laura Vanderkam
There’s no color coding. It’s on my computer, on my laptop. My laptop does tend to travel with me, so it’s not something where it’s ever gone very far. Because I have the home office, it’s there on the weekend too, so I can just stop in and write it down.

For different people you might want to do different things. Time tracking apps might be useful for people who don’t have a situation where a laptop is very accessible to them big chunks of the time.

You can just use a notebook too. If you want to write down during the week what you’re doing on your work computer and then on the weekend sort of write it down in a notebook and fill in the log when you come back on Monday for instance. That would be a good sort of compromise between those things.

It’s really what works for you and don’t let the perfect be the enemy of the good. I get people sending me these time logs that are in 15 minutes and they’ve color-coded everything in order to have certain categories that they want to be mutually exclusive and comprehensively exhaustive. It’s like, “Ah.” You don’t have to do that. It’s good.

Pete Mockaitis
It’s so funny. When you say MECE. I am a former strategy consultant. You’re talking about a spreadsheet.

Laura Vanderkam
Yup, I’m glad you got that.

Pete Mockaitis
So I am thinking, “Okay, once I’ve collected the data how do I go about working with it.” I would imagine … pivot table.

Laura Vanderkam
You don’t actually have to produce a pie chart. Okay, you don’t actually have to produce a pie chart, which means that your categories don’t actually have to be the MECE acronym.

It’s fine just to say, “This is the amount of time I spend in a car.” Maybe, “This is the amount of time I spent watching TV,” or “This is the amount of time I spent reading.” If there’s a big chunk of multitasked time, that’s okay. It’s just good to know that too. You don’t necessarily have to try to categorize it per se.

Pete Mockaitis
Very good. Well, Laura, tell me, anything else you really want to make sure to mention before we shift gears and hear about some of your favorite things?

Laura Vanderkam
No, I think we’ve covered a lot of it. That was great.

Pete Mockaitis
Cool, all right. Then can you share with us a favorite quote, something you find inspiring?

Laura Vanderkam
I actually put a ton of quotes in Off the Clock just at the start of every chapter. But one of my favorites was at the absolute start, the introduction. Mary Oliver, who is a poet. Most people know her line of, “What do you want to do with your one wild and precious life.” I’m misquoting that. That’s not my quote.

But she has – in one of her poems she has this line, “I look upon time as no more than an idea.” I really like that, that time is something we can maybe think about as an artist might use her materials as opposed to this kind of steady drumbeat marching toward doom. Having this sense of it as an idea you can kind of play around with is a lot more positive and implies that you can do a lot more with it.

Pete Mockaitis
Yeah, and the notion of an artist and materials is delightful. It just makes you think “Ah, what shall I create here?” It has a whole different feel. Yes, thank you.

How about a favorite study or experiment or a bit of research?

Laura Vanderkam
One that I find myself citing over and over again was done by Daniel Kahneman and Alan Krueger and a bunch of other people who are sort of known in the field of behavioral science and things like that. But they actually had people track through the day how happy they were as they were doing different things.

It was a study of like 900 Texas women as they went about a day. They would report if they were happy, if they were unhappy, what they were feeling at the time. You can see just this hierarchy of human happiness. As it turns out commuting to work is the low point of people’s day.

Pete Mockaitis
Oh, but not if they listen to the How to Be Awesome At Your Job podcast.

Laura Vanderkam
Not if you’re listening to – well, that’s why you’ve got to listen to podcasts because anything you can do to take a minute that would be in this absolutely unenjoyable category at the bottom of human happiness and move it into something that’s actually more enjoyable. That’s a huge happiness booster right there. Yes, listen to your podcast, listen to great music and you’ll feel like you have more time.

Pete Mockaitis
Perfect. Thank you. How about a favorite book?

Laura Vanderkam
I have too many to really say. I would say that the one I have reread probably the most frequently is Virginia Woolf’s To the Lighthouse. It’s a short novel. It’s very lyrical. It’s just beautifully written. I’ve enjoyed reading it over and over again. I find something new every time. It’s one of those novels that can be reread and you see new things every time.

Pete Mockaitis
All right, how about a favorite habit?

Laura Vanderkam
I am one of those crazy people who runs every single day. I’ve been doing that since December 24, 2016. I’ve run at least a mile a day. That’s a little over 500 days now.

A mile isn’t that much, so it usually doesn’t take me more than like 10 minutes. It’s pretty hard to tell myself I can’t find ten minutes to exercise somewhere in my day. But usually by the time I’ve done the first mile, I’m happy to keep going.

It’s been good in getting me to run more and thinking more strategically about when I might exercise because if you know you need to run the mile a day, the question is not am I going to exercise, it’s when am I got to exercise. Then that’s just about problem solving as opposed to motivation.

Pete Mockaitis
I’m curious what was it about that Christmas Eve that made you say today I run.

Laura Vanderkam
Today I run and I will not stop. It was nothing. It was more that I ran that day and then we were – I was off work. We weren’t travelling anywhere that particular vacation, so I wound up running I think seven days in a row. I was like, “Oh, I wonder if I just kept going. What if I continue?”

It was around New Years as well and people often have these New Year’s resolutions. I thought well, I’ll just try it for a while, see if I can run 30 days straight. Then I was like, “Well let me see if I run 60 days straight.” By the time you’ve run 60 days straight, you’ve pretty much worked it into your life.

Pete Mockaitis
Laura, is there a particular nugget or piece that you share that really seems to connect, resonate, to get retweeted when you convey it?

Laura Vanderkam
One of my favorite thoughts for people is any time you’re going to say, “I don’t have time,” substitute the language, “It’s not a priority,” because that’s probably actually more accurate.

Whatever it is, you’re saying, “I don’t have time to iron my sheets,” but if somebody offered to pay you 100,000 dollars to iron your sheets, you would do it. It would go up the priority list very quickly. It’s not about lacking time. It’s that you don’t want to do it. You may not necessarily want to tell other people that whatever it is that they’re asking you to do is just not a priority for you.

Pete Mockaitis
Your wedding is not a priority.

Laura Vanderkam
Your wedding is not a priority. But if it’s true, it’s true. Own this truth about your desires in life and how you wish to spend your time because usually this language puts us back in control of it. It’s not the universe keeping us down. We actually do have many choices.

Even if life is in many constrained circumstances, there’s often at least choices with small bits of time. Once we can start to see that, then often we can expand that sphere of influence over time.

Pete Mockaitis
Okay, Laura, if folks want to get in touch or learn more, where would you point them?

Laura Vanderkam
You can come visit my website, which is LauraVanderkam.com. I hope some of your listeners will check out some of my time management books as well. The new one Off the Clock is just out, but there are a few others. If you are looking for more time management titles, there’s a shelf full. I can hopefully help you rethink how you spend your time.

Pete Mockaitis
Do you have a final challenge or call to action for folks seeking to be awesome at their jobs?

Laura Vanderkam
I think that being intentional about how you spend your time is really the most important time management tip. Don’t show up at work without having thought through what would make this an awesome day.

That doesn’t necessarily mean you will inevitably do that thing that will make it an awesome day. Stuff does come back, but at least having an idea of why this day will be special and memorable and amazing for you can help you be awesome at your job.

Pete Mockaitis
Well, Laura, thank you so much for sharing this good stuff. It’s eye opening. It’s powerful. I wish you and Off the Clock tons of luck and success and sales and all that good stuff.

Laura Vanderkam
Thank you so much.

292: Enhancing Work and Life through Mindfulness with Oren Jay Sofer

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Oren Jay Sofer says: "Mindfulness develops the capacity to be focused, to choose where we put our attention, and keep it there."

Meditation teacher Oren Jay Sofer discusses the vastly positive impact of adopting a meditation practice.

You’ll Learn:

  1. The top three evidence-based benefits of mindfulness practice
  2. How a one-minute pause can make a huge difference
  3. How to train your brain for greater attention

About Oren

Oren Jay Sofer is Senior Program Developer at Mindful Schools and Founder of Next Step Dharma, offering online courses on meditation in daily life. He is a member of the Spirit Rock Teacher’s Council, a Certified Trainer of Nonviolent Communication, and a Somatic Experiencing Practitioner for healing trauma.  His work has been featured on apps such as 10% Happier and Simple Habit. Oren holds a degree in Comparative Religion from Columbia University, and is author of Say What you Mean: A Mindful Approach to Nonviolent Communication.

Items Mentioned in this Show:

Oren Jay Sofer Interview Transcript

Pete Mockaitis
Oren, welcome to the show!

Oren Jay Sofer
Thanks so much, Pete.  Happy to be here.

Pete Mockaitis
I think we’re going to have a ton of fun here.  First I’d like to get oriented to your history and backstory as a child actor.

Oren Jay Sofer
Alight, yeah.  It’s interesting – I was thinking about this before getting on the call.  And my motivation for being a child actor is actually the same reason why I do what I do now.  So, when I was about eight or nine years old I got really inspired by a movie I saw and I realized that millions of people have seen this movie.  And here I am having this cool thought and thinking about something that’s pretty amazing.  Imagine if I could reach large numbers of people and get them to think about their life in a different way.
And so I decided I wanted to become an actor.  And so until the age of 20 I was going into New York, going to auditions, I did some TV commercials, a few shows, some student films, some off-Broadway theater.  And then I found meditation, and it radically changed my life.  And here I am 20 years later and realizing that in some very interesting roundabout way I’m doing the same thing, in a different way – trying to reach people and help them to think about their lives in a different way.

Pete Mockaitis
That is so cool.  And I want to hear, what was the movie that got this seed planted?

Oren Jay Sofer
[laugh] It’s slightly embarrassing because it’s not a very profound movie.  But I think it was Back to the Future part 2 or part 3 or something.

Pete Mockaitis
Oh, that’s pretty profound.  That gets you thinking.

Oren Jay Sofer
It was.  It was in the ‘80s and I got thinking about time and one’s life.  And yeah, it really made me ponder things.

Pete Mockaitis
That’s cool, I dig it.  And I’ve had those moments as well, from movies that might be silly or comedies or not as powerful apparently in the eyes of the critics, in terms of assessing it as a movie great.  But that’s cool.

Oren Jay Sofer
And I was eight or nine years old.

Pete Mockaitis
Yeah, so kudos there.  And so, with your child acting, are there any commercials we might have seen or recognized?

Oren Jay Sofer
I giggled in a Life Savers commercial. [laugh] And I did an Applebee’s commercial, that restaurant is still around.  The thing that you might see actually that’s still out there if you’re having trouble sleeping late one night and flipping through cable television, is an episode of Law & Order that’s still running, where I actually was the murderer.

Pete Mockaitis
A kid murderer?

Oren Jay Sofer
Yes, a kid murderer.  A Crime of Passion was the title, or something like that.

Pete Mockaitis
That’s so funny, because you’re all about the non-violence.

Oren Jay Sofer
Exactly.

Pete Mockaitis
And here we have that role.  Well, cool.  So, I’ve heard your voice many times through the Simple Habit meditation app, and I just connected with it in a great way.  You’re just so encouraging, so thank you for that.

Oren Jay Sofer
Thanks, yeah.

Pete Mockaitis
And so, you say meditation changed your life.  Could you maybe walk us through a little bit of what’s the story or the narrative of how this unfolds?

Oren Jay Sofer
Sure.  So I was in college and acting in New York City, and worn pretty thin.  Just kind of rolling hard and heavy.  I won’t go into details, but you can imagine.  And parents got divorced.  So just a lot of stress, a lot of pressure.  I had a big falling out with my friends.  And just in kind of that way that can happen at that particular age – I was about 18 or 19 – it felt like my life was coming apart at the seams, and I wanted to start over.
And I ended up hearing about a study abroad program in India actually, where I could go to a monastery, and no drugs, no sex, no alcohol, up at 5:00 a.m. in the morning, meditating twice a day.  And I said, “Sign me up.”  I kind of wanted to clear the decks and just start fresh.  And some of the teachers that I met over there had a really profound impact on me and kind of opened my eyes to what was possible in a human life, and taught me how to understand my own mind.  And it started a whole process of me reevaluating my life, reorienting to deeper values inside, and starting to deal with some of the struggles and emotions that I had been kind of pushing away inside for many years.

Pete Mockaitis
Fascinating.  And so when you say you meditated twice a day, what kind of length of time are we talking about here?

Oren Jay Sofer
We would meditate for 30 or 45 minutes, yeah.

Pete Mockaitis
Okay, intriguing.  And so was there teaching on top of that?

Oren Jay Sofer
Yeah, it was a whole program.  So we were studying Buddhism and learning about meditation.  I was in the process of doing a degree in Comparative Religion, so that kind of became part of my studies.  But I had I guess you could say the good fortune, but the unique opportunity to kind of dive in head first.  And I’m guessing most of your listeners aren’t going to give up their career and go to India for six months the way I did.  But what’s wonderful is the kind of opportunities that are available today, like Simple Habit or 10% Happier or other apps – those weren’t around 20 years ago.  So people today can actually access these practices right from their own home, and there’s a lot of really wonderful teaching and guidance available.

Pete Mockaitis
That’s so cool.  Well, could you maybe share in your own experience, in terms of back here States side, thinking about the… Well, you tell me first of all – do you find that you go into and out of a regular habitual meditative practice, or is it like stone cold, 100% solid?

Oren Jay Sofer
So, it’s pretty much a regular part of my life at this point.  That doesn’t mean that I sit for 45 minutes every day without fail.  Things get busy sometimes, I’ve got an early morning appointment.  I try to sit quietly for at least a minute or two, no matter what’s happening, just to kind of touch into that space.  But what is the case is that the level of clarity and awareness that’s present in my mind is much greater because of the many years of mindfulness practice.  And so even when I’m not meditating formally, there is a connection with mindfulness that’s happening.  And that’s the result of practice.

Pete Mockaitis
Now, I’d love for you to expand upon that clarity and awareness, sort of the result or the product, if you will, the outcome from having done it, either in a day, like right afterwards, or over years.  Could you just make that a real clear contrast or distinction, in terms of non-meditating – “My brain is kind of like this”, versus meditating – “I experience this other opposite thing instead.”

Oren Jay Sofer
Sure, yeah.  So, we can characterize the benefits of meditation in two or three key ways.  And this comes straight out of a lot of the research that’s been done.  So, one is emotional regulation.  So for example if one’s not meditating, we might find that things get us going a lot more easily, we get reactive, we pop off at someone, we’re short, we’re testy.  Things get to us easily.
Meditation, mindfulness meditation helps to decrease emotional reactivity, so that we are more aware of the emotions that we experience and have more space inside to tolerate any discomfort and choose how we respond, rather than reacting impulsively based on how we feel in the moment.
And as all of us know, that’s a really useful skill in life in all situations, whether we’re talking about our primary relationship, our family, or our work.  Being able to be in a stressful or demanding situation, where something comes up that triggers us or makes us angry or makes us upset or fearful, or a lot of anxiety or anticipation – to have the capacity to still think clearly and not be pushed around by those emotions – that’s huge.  So that’s one major benefit.

Pete Mockaitis
That is huge.  Just that phrase there, nice – “The space to tolerate discomfort”.  We’ve got a bunch of people who like learning, listening to the How To Be Awesome At Your Job podcast, and we’ve heard it said many, many times associated with, growth occurs in discomfort.  When you’re learning something new you’re kind of clueless and feel dumb.  Stephen Covey talking about the comfort zone versus the growth zone, which is intrinsically uncomfortable.  So that just sounds so huge right there, is if we can tolerate greater discomfort, then our whole ability to learn, grow, develop just… We might, I don’t know, I’m going to throw a number out, see how it feels – you might double or triple your capacity to grow if you double or triple your capacity to tolerate discomfort.

Oren Jay Sofer
Absolutely, yeah.  And the phrase that I like to use comes from a colleague of mine.  We talk about “the zone of strategic discomfort”.  So, if we’re too comfortable we don’t learn, we don’t grow, because we’re just going along and everything’s fine.  However, if we’re too uncomfortable we also don’t learn, because it’s overwhelming.  So there’s this zone in the middle, of strategic discomfort, where it’s uncomfortable enough that we’re forced to actually look at things and question them and pay more attention.
And so, that’s what the training of mindfulness does, is it creates a space in which we can study our own mind, our own habits, our own reactions, and really start to come into contact with those places that we get uncomfortable and learn, “How do I respond here?  What’s my go-to strategy?  How do I develop more patience, more resilience, more stability inside, so that I have more choice?”  And this is one of the central principles behind mindfulness practice, Pete, which is the more aware we are, the more choice we have.
So, mindfulness practice increases awareness.  It increases awareness of our emotions, it increases awareness of our thoughts, it increases self-awareness, our attention is sharper in terms of being able to observe around us and pick up more information from others and our environment.  And when we have that awareness and information, that allows us to make better choices.  And all of those things translate directly into our ability to be awesome at our job, as your podcast likes to say, because we have more access to our own intelligence and resources inside.

Pete Mockaitis
That’s good, that’s good.  Alright, so you said three.

Oren Jay Sofer
That’s right.

Pete Mockaitis
I want to make sure I’m segmenting or following your train.  Did we cover one or did we cover two?  Or did we cover three?

Oren Jay Sofer
We covered one.

Pete Mockaitis
Alright, you have more.

Oren Jay Sofer
We covered emotional regulation.  So the second one is something called “attentional stability”, which is a fancy way of saying focus, or ability to pay attention, or concentration.  So, one of the skills that’s developed through mindfulness practice is the ability to stay aware of a chosen activity or object.  So, you talked about your mind before and after meditation.
So I remember when I was in college, before I started meditating, reading the same paragraph over and over again, sometimes five or six times, because my mind would keep wondering.  And it would take a lot longer to get a certain task done because I wasn’t able to stay on task, to stay on track.
So mindfulness develops that capacity to be focused, to choose where we put our attention, and keep it there.  And again, that translates into all areas of our life, whether it’s personal or professional, whether we’re wanting to read or study or write, or even listen in a meeting and be able to keep track of the information that’s coming, without losing focus.

Pete Mockaitis
Yes, that’s certainly helpful in lots of things.  I dig it.  And what’s the third?

Oren Jay Sofer
So, the third is self-awareness.  The third is being able to understand and be aware of our own experience, our own mind.  So one of the other common ways of talking about mindfulness practice is that this quality of mindfulness, which we haven’t defined, so maybe let me take a moment to just do that now.  Mindfulness is the ability to be aware of what’s happening in the moment in a clear, balanced and non-reactive way.

Pete Mockaitis
Alright.

Oren Jay Sofer
So it’s not just knowing what’s happening, but it’s knowing what’s happening in this particular way where there is clarity and there is a kind of balance inside.  We’re not getting pulled around or reactive just because of something that’s happening in our environment, internally or externally.  So, one of the main things mindfulness does is it helps us to tell the difference between what’s actually happening and the stories that we’re telling ourselves about what’s happening.
And so this is where the self-awareness comes in.  We start to see how our thoughts, our moods, our emotions, our interpretations begin to influence and color our experience.  This is really important.  It’s like our mind is a set of glasses through which everything is being filtered.  So there is nothing that we experience in life, there’s nothing that we hear, see, taste, smell or touch that doesn’t involve our mind.  And so, if our mind is adding interpretations and opinions and biases to those experiences and we’re not aware of it, that’s going to affect how well we live, how well we do our job, the quality of our relationships, the quality of happiness and well-being we experience in our life.
So, for example, how many of us have had the experience of working someplace and somebody walks in and they don’t say “Good morning”?  Or you catch a weird look on their face and all of a sudden we’re like, “Oh my God, they don’t like me.  They’re out to get me.  I know, it’s that project we did last week – they’re not happy with it.”  And we start spinning.  We make this whole story and we don’t even realize what just happened – that all that happened was actually we walked in and we didn’t hear them say “Hello”, or we didn’t make eye contact, and that everything else is extra. It’s all thoughts and fears and interpretation.
And so that’s happening a lot of our lives, that we’re living in the reality of our stories and our beliefs and our interpretations.  And the more we develop mindfulness, the more we see those for what they are, and then we can actually evaluate, “Okay, which ones are helpful?  Which ones are maybe likely to be true?  And which ones are just getting in my way or tripping me up?”

Pete Mockaitis
That’s good.  That’s potent.  So I think you really painted a nice picture there, associated with what good looks like, when you’re sort of “with it”, and then what the not-so-great default can look like.  So I’d love it… You mentioned studies a couple of times.  Could you share, are there maybe one or two or three studies that have an impressive, quantified result that you’d like to drop?

Oren Jay Sofer
I’m happy to answer the question.  I want to say one more thing on your last question before we go there.

Pete Mockaitis
Okay.

Oren Jay Sofer
You said something like, the difference between what’s…

Pete Mockaitis
Like when you’re on the meditation train versus off of the meditation train.

Oren Jay Sofer
Exactly, exactly.  And the one thing that I want to add to that that’s really important is that being on the meditation train doesn’t mean that we don’t still have negative thoughts or interpretations or anxiety come up.  It means that we’re able to be aware of those and have some choice about how much space they take up inside, so that they’re not running the show.  And that’s a really key distinction, because if we have an expectation that, “All this stuff is going to go away and I’ll never have to feel anxious or insecure again” – that might not be realistic.  But what is very attainable is being able to put those things in context and not be so oppressed by them.  And how much of the time are we our own worst enemy, in terms of being able to really fulfill our potential?  So, I just wanted to make that really clear before we move on to the research question.

Pete Mockaitis
Okay, thank you.

Oren Jay Sofer
Yeah.  So, I’ll share a little bit of what I know about studies with the caveat that I’m not a scientist and I’m not a researcher.  So, just to give you an analogy – I’m a meditation teacher, and so I teach people how to practice mindfulness and I teach people how to practice communication, how to bring those two together in their relationships.  How to use mindfulness not just for one’s own mind but also in your relationships and life.  And it’s a little bit like the difference between being a musician, who plays music, and being a sound engineer, who records the music and knows how to get the right frequencies and levels set.  So, I don’t deal with the sound engineering; I just play the music.
So, having said that, one of the interesting things that’s happening these days is, they’re doing what are called “meta-analyses”.  So the individual research studies that are done have a specific sample size, and those carry some weight.  But a meta-analysis aggregates the data over 20, 30, 40, 50 or more individual research studies and then looks at trends.  And so within scientific research, a meta-analysis can often carry more weight because it’s drawing on a much larger sample size.
And the meta-analyses are showing really strong consistent evidence for benefits in decreasing cognitive and emotional reactivity, for decreases in mind-wandering and rumination, so like getting lost in thoughts and sort of spinning inside with worry and anxiety; and self-compassion and kindness.  So those are some of the qualities that are coming out.
But a couple of my favorite, favorite studies – so, one has to do with the effect of mindfulness training on kindness and altruism.  So they gave people three weeks of mindfulness training – not a long time.  And then they said they were going to participate in a research study.  So they get to the waiting room.  One person comes in from the study, a participant, and they’re waiting to go in to do the research study.  But what they don’t know is that the waiting room is actually where the research study is happening.
So they come in and there are three chairs.  Two of them are occupied with people who work for the research team, but they don’t know this.  They sit down in the third chair, now they’re waiting to go in.  A few moments later somebody comes in on crutches, with a boot on one of their feet – also an actor in the study.  And they visibly kind of sigh, noticing that there’s no place to sit down.
So they do this with everyone who participated in the study, and with a control group who received three weeks of cognitive training with no mindfulness.  And what they found was that people who received mindfulness training gave up their seat at a rate two times as often as others.  And that was verified by another study.  So it points to, very clearly, when we’re more aware of our own thoughts and feelings and body, it increases empathy.  We become more aware of other people and how it is for them, and say, “Here, sit down, please.  Take my seat.”

Pete Mockaitis
Now I’m so curious to know what the baseline rate is of non-meditators.  It had to be less than 51%, if it was doubled by the meditators.  So that’s no so encouraging for humanity.

Oren Jay Sofer
Right, right.

Pete Mockaitis
But there is a pathway, so there is the bright spot there.  That’s a fun one, thanks.  And you said there’s another.

Oren Jay Sofer
Yeah.  The other is less of a story there.  But six weeks of mindfulness training has been shown to decrease implicit bias against minorities.  So that’s pretty powerful to think about the effect on one’s mind there.  They also do a lot of studies on something called “loving-kindness practice”, which is another form of mental training that’s related to mindfulness, but different.  It’s cultivating an intentional state of goodwill and kindness.  And just 10 minutes of this kind of meditation has been shown to have a relaxing effect on one’s ability to shift gears into a more relaxed, para-sympathetic state.
Another study’s showing that a number of weeks of loving-kindness meditation, participants reported significant increases in well-being, like contentment and joy and gratitude in their lives.  Oh, and then here’s another one, you’ll like this.  I was just reading last night.  A lot of the research that’s happening, or a certain amount of it that’s really fascinating is where scientists, neuroscientists are taking meditation masters.  So people who are considered like Olympics-levels of meditation – more than 10,000 hours, and doing FMRIs – functional imaging scans of their brain and measuring different things.
And so one Tibetan teacher, they’ve done some different scans of his brain over the course of the last 8 to 10 years, and what they’re finding is that his brain is aging more slowly than like 99% of people in his age group.  He’s in the like 100th percentile of the rate of aging in brain cells.  And so, that’s really fascinating to me to see that the potential for training our minds with meditation and mindfulness can even have an effect on the long-term vitality of our mind.

Pete Mockaitis
Well, that’s compelling.  It makes me what to kick it up right now, to reap those benefits 50 years from now.

Oren Jay Sofer
Yeah, absolutely.

Pete Mockaitis
And so then, you mentioned loving-kindness and its impact on relationships.  Can you share a little bit of how that can pop up in the workplace?

Oren Jay Sofer
Sure.  Well, I think that our culture and our society tends to be very competitive, and I think in many workplaces my sense is that that carries over, and that there is a sense of competition and we are against one another.  Not exclusively, but that can infiltrate, it can get into the workplace.  And what I’ve seen in my own life and from the things that I’ve read and the stories that I know, two things are true.  One, we can accomplish more when we work together as human beings.  We can do great things when we are supporting one another and celebrating one another, rather than competing or fighting with one another.
So, if you’re looking at any kind of a company or a team within a company that has a certain goal or charge, when there’s goodwill present, when there’s a quality of respect, mutual respect and trust and empathy, you can draw on the strengths and the ingenuity and creativity of each person in that team a lot more.  So that’s one aspect. The other aspect is… Dale Carnegie’s famous book How to Win Friends and Influence People.  It’s like you catch more flies with honey than with. What’s the saying?

Pete Mockaitis
Vinegar, was it?

Oren Jay Sofer
Yeah, that’s it.  Vinegar.  So, in our own relationships when we’re kind, other people tend to be kind back to us.  When we approach a situation with goodwill and an open mind, that energy tends to come back around to us.  And even when it doesn’t, it feels better in ourselves, and so we’re enhancing the quality of our own life and we’re increasing our own well-being directly.

Pete Mockaitis
Oh, that’s good.  Well, it sounds like to get in the depth of that, we might just have to do this again, maybe when your book comes out, December-ish.  Because I really want to dig into a little bit of, if someone’s never meditated before, what do you do?

Oren Jay Sofer
Right.  Sure, sure.  Yeah, so there are a few simple pointers or suggestions.  I think the first is just understanding the main principle behind the practice of meditation.  And the main principle is that our minds are designed to learn.  And whatever we do with them, they will learn.  So, if we spend our time thinking about things that are stressful, if we spend our time feeling aggravated and rushed, we’re doubting ourselves, we are actively shaping and training our mind to feel stressed and aggravated and rushed.  Those are just a few examples.
If you look back to the origins of mindfulness meditation in the Buddhist tradition, there’s a quote from the early text that captures this really well.  And it says, “Whatever the mind frequently thinks about and ponders, that will become its habit, that will become its inclination.”  And so, the modern day version of this is neuroplasticity – neurons that fire to get a wire together.  So our brains can change in their shape and function based on how we use them.
So, this kind of fundamental plasticity or malleability of our brain means that we can use the mental training techniques of mindfulness practice to shape and train our brain in a different way.  So, the exercises of mindfulness meditation are about training our mind to be aware of what’s happening in the moment in a clear and balanced way.  So, that’s the underlying principle.
The practice itself involves sitting or standing in a comfortable position at first.  You can also do it while walking.  It’s helpful to start when you’re still, turning your attention inwards.  Sometimes that might mean closing your eyes, other times that might just mean withdrawing your attention from what’s going on around you – the sights and the sounds and so forth, and just turning your attention inwards, and seeing if you can feel your breathing.  So when we breathe in, can we be aware of that?  When we breathe out, can we be aware of that?
That’s the most basic mindfulness meditation exercise, is feeling the breath.  And it’s important to let your breath be natural.  We’re not trying to control our breath in any way, or breathe in a special way.  But what we’re doing is we’re using the breath as a foil, as a tool to sharpen our awareness, to learn how to stay connected to what’s happening in the present moment.  And as you know, and as anyone who tries this will very quickly see, we’re not really good at that.  Our mind tends to wander off really quickly.  And that’s okay, that’s part of it.  That’s why it’s a practice.
So, every time we notice that our mind has wondered, that moment of noticing is really powerful.  That’s actually the key moment of mindfulness practice, because that’s the moment where awareness is actually growing.  We just woke up, we just realized that we were off task.  So, in that moment it’s a cause to actually appreciate, “Oh, great.  This is working.  I’m becoming more aware.”  And then we just gently come back to feeling the breath.  That’s the most basic practice.

Pete Mockaitis
And I’m glad you said that.  I was going to prompt you to do it if you didn’t, because that point that you made in the Simple Habit app when I heard you, it was so powerful for me because it’s I guess a little bit of what I was doing before, in my noviceness, was I’m like, “Oh, darn it!  Argh, I thought of something.  I’m screwing up.”  And you just completely turn that on its head, reframing it to, “The sheer fact that you did notice that means you’re growing in awareness, not that you’ve screwed up.”

Oren Jay Sofer
Exactly.

Pete Mockaitis
It was so funny, the first time you said that I was like, “No, that’s not what that means.  Ohhh.”

Oren Jay Sofer
It’s a win.

Pete Mockaitis
So it was a big eye-opening sense for me, so thank you for that.

Oren Jay Sofer
You’re welcome.  Yeah, it’s a win.  Every time we remember, our awareness is growing.  The other important thing I’ll mention for your listeners out there, in terms of if you’re experimenting with mindfulness practice, or even if you have a mindfulness practice already.  The other thing that’s important to remember is that because our minds are so fluid and can be shaped, the way that we do these techniques is really important.
So, in other words, if we take on this practice and we get excited or we’re going to try it, and we’re doing it with a lot of self-judgment and tightness, and we’re pushing and we’re trying really hard, not only are we going to exhaust ourselves really quickly and probably give it up, but we’re reinforcing those habits in our mind.  So, how we practice mindfulness is as important as that we practice mindfulness, the technique itself.  It’s like any other tool that you use – how you hold the tool is really important, and if you’re not holding the tool properly, you’re not going to be able to use it well, you might even do some damage with it.
So, as the saying goes, “Practice doesn’t make perfect; practice makes permanent.”  So, it’s important to see, how am I approaching this?  Am I approaching this with a sense of curiosity, lightheartedness, patience, rather than, “Okay, now I’m going to really do this and I’m going to be great at it and push myself.”  And that’s where the transformation happens, is that we learn how to be patient, relaxed, kind, steady, balanced, by noticing, “Oh my God, I’m totally driving myself nuts here, just trying to feel my breath.  Why is this so hard?  Oh, I can relax.  I don’t have to try so hard.”  And so begins the learning that unfolds through the practice.

Pete Mockaitis
I really like when you say in the app in terms of the stances of, nowhere to go, nothing to do, being friendly and curious.  And as we’re talking about neuroplasticity and the mental inclination, it’s like, those are things I want to experience in my brain frequently, and maybe experience less frequently than I’d like to.  So, I think that’s really cool how that ties together and is just very pleasant.  So, do you have any pro tips on how to step into that stance effectively?

Oren Jay Sofer
Sure.  Yeah, I’ll offer one of those and then link it to our work in the workplace, the relevance in the workplace.  So, I make a huge emphasis in my teaching and in my own personal meditation practice to start from a good place.  And I actually have a free guided meditation on my website called “Finding Ease” that shares this, it shares some instructions on this.  It’s a free download if people sign up for my email, is they get this meditation.  And it’s basically when you sit down to meditate, see if you can set an intention inside to just say, “Okay, this time is for me.  I don’t have to do anything now.  All of the projects, all of the plans, all the issues – I can just set those aside.  And can I find a place of just being able to feel relaxed or at ease right now, in this moment?”
Not forever, just for right now.  Just to take whether it’s 5 minutes or 10 minutes, however long you’re going to practice for, just to take this time off from other things.  That doesn’t mean that stuff’s not going to come up, but it just means that we’re starting from a place of letting go and just arriving in a place of, “Ahhh, I can just chill out here.”  And so, it can take time to find that.  It’s like finding that note.  How do I hit that note inside?  But we all know that place; we’d go nuts if we didn’t.
It’s that feeling when you’re with a good friend that you haven’t seen for a while and you’re just sitting out on the porch or taking a walk.  Or it’s the feeling on Saturday afternoon on the weekend, when you’re with your family or you’re out by yourself just enjoying a sunset.  And everything just kind of slows down for a little bit and gets quiet.  It’s remembering that feeling and that sense that that’s always available to us in the moment, if we can just step back from things.  And so, starting from that place.
And that takes practice.  It takes practice, but it’s totally doable.  Now, how does this relate to having a job and going into the office every day?  So, I think that what I’ve seen in myself and other people at work is that the number of demands on our time and energy are greater than the number of hours in a day.

Pete Mockaitis
Yes.

Oren Jay Sofer
And that gets stressful over time, because there’s always a list that’s growing faster than we can accomplish the items.  So this is where mindfulness comes in really valuable, because what mindfulness does is it allows us to be more present… I was going to say “fully present”, but that’s what we’re aiming for.  But at least to be more present with what we’re doing in the moment.  So rather than worrying about the 10 things that we’re not doing right now – that we actually can’t do right now, because we’re not doing them, we’re doing something else – instead of worrying about those or rushing to try to get to them, we can be fully present, or as present as possible with the task at hand.
And that has a few really positive effects.  Number one – it allows us to do that task more efficiently and more skillfully.  We have access to more of our intelligence and creativity because we’re 100% there, or as close to 100% as we can.  Number two – it helps us keep from burning out.  One of the reasons we burn out is that we’re always trying to be two or three steps ahead of ourselves, and that’s just not possible.  So when we’re able to just do one thing at a time completely, we’re conserving our energy because we’re not pushing ourselves to be someplace where we’re not.
And so to sum this up, what’s the essence of this?  In the Zen tradition they say, “When you’re sweeping the garden, just sweep the garden.”  So there’s that sense of like anything… And this is where mindfulness is more a way of life than something we do for 5 or 10 or 20 minutes in the morning.  It’s about being wholehearted in whatever we do.
Our whole life is having an effect on our mind.  Everything that we do – how we are when we’re driving and sitting in traffic.  If we’re gripping the steering wheel with white knuckles – well, we’re actually strengthening impatience and anxiety in our nervous system.  We’re enhancing those qualities.  So, if we can take any activity, whether it’s walking to the car, chopping vegetables, answering an email, washing our dishes, and use that to strengthen qualities of clarity, focus, calm, presence, resilience, by how we perform that activity.

Pete Mockaitis
Now, could you expand upon answering an email… The white knuckle driving steering wheel example is a nice visual.  So can we get the contrast between a not-so-happy to the nervous system way of replying to an email, versus a delightful way to reply to an email?

Oren Jay Sofer
Absolutely, I see it in myself all the time.  I get a lot of emails, and sometimes I see myself firing off responses, and because of my practice I notice the tension in my body.  So I’ll notice my shoulders are hunched up, as I’m typing my fingers are pounding on the keys, and maybe my breath is tight or shallow.  And there’s this energy, a little like impulse or push inside to be going more quickly getting on to the next one, on to the next one, on to the next one.
And what I find is if I just take literally half a moment, just enough space to breathe in and breathe out once, my shoulders relax, I can feel my body sitting on the chair, instead of being like up out of my body through my eyes in the computer screen.  And then I can respond to the email with ease, and that’s less exhausting.

Pete Mockaitis
“Ease” is a great word.

Oren Jay Sofer
It is, yeah.  And so, I know that you’ve shared with me that you guys are really big on, “How do I use this?  How do I take this into my life?”  I am a huge proponent of a very simple practice called “pausing”.  And as I just said a pause can be as brief as one breath.  It could be longer, it could be a minute or two.  But the more we can make a habit of taking just really brief pauses throughout our day – as I said, it can really just be one breath, like you sit down at your desk and before you turn on your computer just to take one breath, or before your lunch break, or before a big meeting.  Those kinds of pauses can help us be more efficient with our energy during the day, it can enhance our quality of life, it can allow us to enjoy our work more, instead of always being on the treadmill, trying to get ahead.  Yeah, and like you said, just feel more at ease inside.

Pete Mockaitis
I love it, thank you.  And nice to have inspiration there.

Oren Jay Sofer
Yeah, exactly, exactly.

Pete Mockaitis
Well, tell me, Oren – anything else you really want to mention before we shift gears and hear about some of your favorite things?

Oren Jay Sofer
No, I’m good.  Let’s move on.

Pete Mockaitis
Alright.  Could you share with us a favorite quote, something that inspires you?

Oren Jay Sofer
Sure.  One of my favorite quotes is from Antoine de Saint-Exupery, who wrote The Little Prince.  This is from another one of his books, called Wind, Sand and Stars.  And he wrote, “It is idle having planted an acorn in the morning to expect to sit beneath the shade of an oak in the afternoon.”  And so for me it just really points to the virtue of patience in our lives, and how anything worthwhile doing takes time and takes patience.  And that goes for mindfulness practice, and it goes for any kind of creative project or other pursuit.

Pete Mockaitis
That’s good, thank you.  And how about a favorite book?

Oren Jay Sofer Gary Snyder has a book called The Practice of the Wild.  It’s a collection of essays that are really wonderful reflections on what it is to be human and how our culture and society can interfere with realizing our potential, not only as individuals but also as a community and as a species.

Pete Mockaitis
Thank you.

Oren Jay Sofer
Yeah.

Pete Mockaitis
And how about a favorite tool, something that helps you be awesome at your job?

Oren Jay Sofer
I’ll share two.  So one – I use an app called Things that helps me track my to-do lists.  I find that very helpful.  And well, the subject of our podcast is the other tool, so mindfulness.  In terms of pausing, there are many apps that you can get for computers – desktop, laptop computer – that give you a reminder periodically to pause.  The one that I use is called Time Out for Macs, but there’s a whole host of those.  And it’s hard to remember to pause.  Work day’s often so busy, so I rely on that sometimes to just help me to take a break periodically.

Pete Mockaitis
Oh, thank you.  And is there a particular nugget you share that seems to really connect and resonate with your students?

Oren Jay Sofer
Yeah, I come back to patience.  The key to success is patient, kind persistence.  Just keep showing up, being patient and having that spirit of kindness towards oneself and others.

Pete Mockaitis
Alright.  And if folks want to learn more or get in touch, where would you point them?

Oren Jay Sofer
Yeah, my website is the best place – OrenJaySofer.com.  You can also follow me on Twitter or Facebook – same thing, Oren Jay Sofer.

Pete Mockaitis
And do you have a final challenge or call to action for folks seeking to be awesome at their jobs?

Oren Jay Sofer
Sure.  Sure thing.  Think about what’s most important to you, why you’re doing what you’re doing.  And then every morning when you wake up, set a clear intention about how you want to show up at your job.  What qualities do you want to bring to the work that you do and the people that you work with every day?
Set that intention every morning.  If you can remember it halfway during the day, at lunch come back to it.  And then at the end of the day when you come back home, before you go to bed just reflect back on the day and think, “Okay, when did I actually remember this?  When was I able to come from this place inside?”  And if you do that every day, even for a few weeks, you’ll start to notice changes in your work and in your quality of life.

Pete Mockaitis
Perfect.  Oren, thank you so much for sharing this.  It sounds like there’s a wealth of stuff to talk about, in terms of the relationships and interconnectedness from this stuff.  So, I hope we can chat again about some of this.

Oren Jay Sofer
Yeah, that would be great.  We can talk about how mindfulness applies to communication, which is what my book’s on that’s coming out in December, called See What You Mean.

Pete Mockaitis
Cool.  Well, this has been a real treat.  Thanks for all you do.  I’ll continue listening to your voice in the app, and keep on rocking!

Oren Jay Sofer
Thanks so much, Pete.  You too!

284: Boosting Your Work with Mindfulness Practices with Dr. Leah Weiss

By | Podcasts | One Comment

 

Leah Weiss says: "You can influence a lot more than you think if you take responsibility for how you are thinking."

Stanford instructor Dr. Leah Weiss discusses how mindfulness training can translate to tangible results in the workplace.

You’ll Learn:

  1. How to practice the intentional use of your attention
  2. Pro tips for taking productive breaks
  3. Handy tools for setting your personal purpose

About Leah

Leah Weiss, PhD, is a researcher, professor, consultant, and author. She teaches courses on compassionate leadership at the Stanford Graduate School of Business and is principal teacher and founding faculty for Stanford’s Compassion Cultivation Program, conceived by the Dalai Lama. She also directs Compassion Education and Scholarship at HopeLab, an Omidyar Group research and development nonprofit focused on resilience. She lives in Palo Alto, California with her husband and three children.

Items Mentioned in this Show:

Leah Weiss Interview Transcript

Pete Mockaitis
 Leah, thanks so much for joining us here on “How to be awesome at your job” podcast.

Leah Weiss
Thank you for having me.

Pete Mockaitis
 Well, I’m excited to talk to you. And it seems like of all Americans, you have a special connection with the Dalai Lama. Can you tell us a little bit about the story of how that relationship evolved?

Leah Weiss
Well, I think for me, he’s been an inspiration since I first encountered his speaking and writing when I was a teenager and I’ve had the fortune to work closely with interpreter, Thupten Jinpa for the for the last seven years or so of my career. It’s been a great opportunity to get to work in ways that are supportive of the Dalai Lama’s vision for secular effects in a world where we all bring the values and compassion to do our lives and our work.

Pete Mockaitis
 Do you have any sort of fun facts or any thoughts or exchanges that leave to mind when you reflect on time with him?

Leah Weiss
I have the opportunity to fly across the country with him when I was nine months pregnant with my second child and that was amazing. I was also concerned that I was going to go into labor, which luckily, I did not. But when he saw that I was pregnant he started telling stories about how his mother had told him that he used to kick a lot when she was pregnant with him, which I really enjoyed hearing. And you know, just any opportunity and even brief moments or being part of a large group, he’s still so inspiring and I think on point. Imagine people in the audience, you’ve read or seen something of his, he just fosters that connection wherever he goes. I remember the secret service on the plane with us were talking about how their lives were changed by being on this assignment.

Pete Mockaitis
 That’s awesome. So, well, can you tell us then a little bit about the story behind your course at Stanford when it comes to compassionate leadership? How did this get born and what does the student learn when they’re enrolled in this course?

Leah Weiss
So, I’ve been teaching this class for about six years now and it’s always white listed. It’s evolved over the years. I think the quickest snapshot is what I teach is really captured in the book. The book was an attempt to share their experience to the broader group of people that I have worked with at Stanford and in organizations. But really what it boils down to is learning the skills that fit within our emotional intelligence quotient that are mindfulness and self-awareness and purpose and ability to forge strong connections even with people we dislike and are irritated by our workplace. And it’s really … and so it brings together research from all across positive psychology and combined with the long contemporary practice traditions and including my own training. I spent most of my twenties doing 100-day and six-month meditation or treats. So I’m really distilling that down into what I learned in those retreats as well as the research.

Pete Mockaitis
  Well, I’m so fascinated. What do you do over the course of 100 days of meditating on a retreat?

Leah Weiss
Well, the Tibetan curriculum as you’re doing a lot of different things and it follows a trajectory. So from the first year, you do a set of practices, visualization, some of their practice would be physical and some would be more along the lines of what you might think of when you hear the idea of meditating. Then the next 100-day retreat does a lot more with the Tibetan yogas which are different than what most of us probably think of when we hear yoga. It’s a different system not unrelated in goal but approached differently. When you’re at Tibetan up in the mountains and you’re doing yoga, one of your primary concerns generating heat and so there’s a whole way of approaching our bodies and actually researchers have fascinated by and have documented changes in our metabolism and our ability to increase the body temperature.  From there there’s different in depth visualization worlds basically that you learn to create in this mantle to learn how we reconstruct our reality in day-to-day lives. That’s kind of the sampling and a lot of looking into how perception happens. So it’s more active than you’d think and more varied than you would think there’s a lot of different types of practices.

Pete Mockaitis
 Okay. Well, that’s cool. So, let’s talk about some of these skilled development elements. First, could you share with us? So you’ve got the course and then your book, how you work sort of lays out for a broader audience how to develop these skills. Could you maybe first make a bit of the case of the “why” behind these skills in terms of just in case we were to have a hardcore skeptic, “Greed is good. Cash is king results” to our paramount listener? And we’re usually nicer than that character, but if do have such a listener, could you paint the picture for how do these things tie into performance, results and that sort of thing?

Leah Weiss
Absolutely. Well, I love getting into it in a practical mentality. Because I think if we can’t understand where the rubber meets the road then what is the point of doing this work? So I’d say the starting place I would have is if you’re interested in productivity, you’ll know that the first place that we are challenged in our productivity is in our ability to pay attention particularly in this day and age whether there’s information overload and technology designed to grab our attention. And in this chronic time, people don’t understand, one in three people could tell you what their job is, meaning two in three people can’t actually tell you what their work is and why.

Pete Mockaitis
 That’s fascinating.

Leah Weiss
So, of course they can steady on point and be productive, right? I mean, that’s terrifying and that means if you employ six people that four of those don’t exactly know what they’re doing or why and you could scale it up for there.

Pete Mockaitis
 Could you zoom in on that just a little bit? That’s boiling my mind. I can understand how sometimes people are like, “Oh, my gosh! It’s complicated. I don’t want to get into what a python framework is and how I’m coding.” Blah blah blah software code talk, but you’re saying to two of those folks just cannot master the sentences for this is what I do.

Leah Weiss
Yeah, I mean let alone like getting in the weeds with, here’s with type language from coding and why it was selected, but like here’s why we’ve created this program and our end goal to serve our company or our customers rather is, they can’t answer that question.

Pete Mockaitis
 Oh, the “why” is where it’s tricky. It’s like, well, I filed these reports. I can tell you that but the “why” where.

Leah Weiss
So, what their role is there for.

Pete Mockaitis
 Okay. What their role is there for.

Leah Weiss
Yeah.

Pete Mockaitis
 Okay, understood.

Leah Weiss
So even if you know what you’re there for, you’re going to be challenged in paying attention. So, and which is why people are describing our time now and the business world is the attention economy because everything comes back down to our ability to prioritize and make good choices for our ourselves, for our team and for our organization. And you know, mindfulness is not like some hippie dippy thing that we’re just doing in California. It’s a 1.1 billion dollar industry and 22% of companies in 2016 had mindfulness programs and that number was projected to double in 2017 and they’re still analyzing the data from that period of time. But the reason people are investing in it isn’t because the hippie movement is back on the rise. It’s because it directly translates into dollars and hours spent in productive ways. Company like … measure it that, 62 minutes per employee of additional productive time per week, $3000 per employee a year of increased productive time when an employee has been through mindfulness training.

Pete Mockaitis
 Intriguing! So then you define, what is mindfulness and how do we train it?

Leah Weiss
So my preferred definition of mindfulness is the intentional use of attention. So we can do that anywhere, there’s nothing in that definition that says close your eyes and meditate or do it during your break or lunch time. It’s we should be doing it right now while you and I are talking and whoever is in the audience listening. It’s so simple but if you start to pay attention you notice that you’re way more distracted than you ever realized and quickly that becomes the impetus for people to say, “Wow, this is a big problem. I’m super distracted and everyone around is as well. What can we do about that?” And then the good news is you can do a lot actually.

Pete Mockaitis
 So I’m intrigued. So the intentional use of attention, and we had at Dan Harris on the show some time ago talking about 10% Happier and Meditation and such. So he used an interesting analogy for meditation that he said, “It is like a bicep curls for your brain.” And so I’d love to get your take when we talk about the intentionally use of attention. Because I’m thinking I cannot quite intentionally use my attention nonstop for nine hours. So how do you think about that sort of the dynamic between intentionally using attention verses hey, chilling out and taking a break? And does taking a break mean let your mind want or whatever the heck you want? I’d love if you could frame that up a little bit in terms of this notion of intentional use of attention. Is that like a muscle or does it have effort that gets tired? How do you frame that up?

Leah Weiss
Yeah, I mean, I think if you want to play with that metaphor or since it’s valuable of looking at meditation like a way to train your mind, which is the wrap is returning your attention to what you’ve chosen them to your anchor. So you can increase your strengths meaning you can do it for longer and you can do it better. But just like following on this training metaphor that doesn’t mean you go to the gym and you start doing bicep curls around the clock if you want stronger biceps. You need to train properly, which includes a different kinds of exercise and learning how the complimentary muscle groups work. And that’s how I think of responding to your question around what about rest, and I couldn’t do it for nine hours. No, nobody could focus in a formed a kind of way for nine hours. What I recommend to people is to use permadrols or setting an alarm for different style for 25 minutes bursts of multitasking than having a break. This is recognizing how attention works so that we can leverage it. And I do think that there’s a lot to be done with improving how we take our breaks and doing them in ways that are relaxful as opposed to just a distraction or kind of false break.

Pete Mockaitis
 Okay, Yes. Well, so I’d love to hear then, if we’re talking about doing reps or training, what are some of your favorite prescriptions in terms of enhancing our ability to have intentional use of our attention?

Leah Weiss
So I think you need to have clarity on what your goal is in any period of time. So if you’re approaching your day, you need to be aware of what the priority is and also defacto what the priority is not. You need to know what your likely distractions are going to be. This is all consistent with the best thinking on behavioral change.  You need to know where you’re going and you need to know what’s likely to make you not get there so that you can preempt. So you want to structure your time if your goal from the day is to get focused or work done, you’d approach it differently than if you’re at a networking conference and you want your goal for the day is to connect with as many people as possible. You need to have your targeted outcome. So if you are moving through a number of different activities, you would want to structure your day work with how your habit or focus work. So if you’re like, I know I’ve got four hours for this work to get done and I’ve got some calls I’ve got to make. Then I’ve got just a bunch of tasks that don’t take a lot of brain power but they will take time. Then create the plan based on how our attention functions so that we do the bursts, the focus energy interspersed by the breaks of the less high maintenance kind of tasks and we’re aware that we’re not calling ourselves multi-taskers along the way, that we are uni-tasking and taking breaks or we are switching intentionally in between tasks. Because as we know from the research, there’s no such thing as multi-tasking. There’s only task switching which has costs. You can’t actually be on a call and emailing both at the same time. You’re moving your attention back and forth between them doing neither of them particularly well.

Pete Mockaitis
 Understood. So that’s kind of clever when it comes to the alternation between intense focus, task and then tasks that does not require intense focus. And so I’m wondering, if all of your tasks require this focus, what’s sort of the best practice in terms of taking an optimal break?

Leah Weiss
Yeah, I mean, I definitely live in that world where it’s writing, it’s grading and it’s a lot of highly focused work. So the way that I structure my time is knowing that I need to not fall into habits of thinking that social media is consumption as a break. That’s not a break. Getting up, moving, taking a walk could be a break, getting a drink could a break and taking the 20 minutes. Today, I have my grades due tonight. So there’s just like a lot of reading and backlog. So it’s making the decision that instead of having 15 minutes of unproductive time, I’m going that take a real break for 20 minutes and do a quick workout. And what I see in people who are performers is lots of time with great care. They know when they’re having their calls, they know when they’re having their emails and it’s like they’re architects of their time in a very proactive sense and you don’t hear the same overwhelmed from them that you do from some many other who are kind of approaching their calendar like happening to them rather than they’re making choices about how to structure it.

Pete Mockaitis
 That’s a great distinction. So social media is not a break, I think that is a rallying cry. Can you expand upon that for the skeptic?

Leah Weiss
Yeah, I mean, I think for the skeptic, I don’t think you need to believe anything, skeptics. I think what you should do, this is my humble opinion is pay attention when you try different things like if you’re not sure if you believe that then try it. Take your breaks tomorrow and have them be breaks on social media. Then the next day say my brakes are not going to be on social media, they’re going to be getting up and taking five-minute walks a bunch of times through the day and see how you feel.  You don’t need to believe anything including me or the research. What you need to do is pay enough attention to what happens when you experiment and take that data and trust that data and that’s very much what I encourage my students to do. I’m not a big believer person. I’m just a person who has tried practices and seen that they work. And also some of them don’t work for me, but then I figure that out, put them aside and go with something else that does. So I encourage all of you to do the same.

Pete Mockaitis
 All right, thank you. Well, let’s talk a little bit about self-awareness. I have seen some research, which I think I do believe as we were talking about what we believe and don’t with regard to most of us are not as self-aware as we think we are. So could you pack a little bit of what you mean by self-awareness and how can we get more of it?

Leah Weiss
Self-awareness is such an interesting term. So one of the ways we talk about self-awareness often is when we hypothesize about what we would do in a given situation. We say, well, you know if I were in that fill in the blank from a newspaper article we’re reading or movie we’re seeing or just a friend situation we’re hearing from our imagination about what we would do. So our take on who we are and how we would behave is notoriously wrong. It is like completely the choices we think we would make are not the choices we actually make when we’re in a situation. So that’s one big way in which we don’t know ourselves and there’s a lot of ways to unpack that, sentiments the perspective of condiments work that he won the Nobel Prize for understanding that there’s fast and slow thinking and that there’s responses that are rational and that there are responses that are emergent or intuitive or embodied.  There’s a lot of different ways you can describe that. So this is one of the places where economic theory breaks down if you want to say that we are all rational actor. We are people who make post hoc descriptions of our choices in rational ways but those were not the actually drivers. So I think that’s another way where mindfulness practice relates. Because we can actually get much more clear on the emotional kinds of drivers that are influencing in our behavior and the behavior of people around us that we are most likely to overlook otherwise.

Pete Mockaitis
 Okay, so are there any particular practices that you recommend in terms of getting a boost in terms of getting mindfulness?

Leah Weiss
One that I think is really simple and really powerful is to start getting clear when we are analyzing and interpreting a situation. How much is data that’s observable and much of it is conceptual overlay or interpretation that is highly subjective? And those tools that I write about in the book where I talk about how you can go about doing this from like take a piece of paper and say an event that you’re thinking about or meeting you had that went sideways and you’re trying to figure out what happened. So on one side of the paper literally writing out like things that happened and on the other side of the paper, the interpretations you made about all the things that happened. And it sounds so of simple but we bundle those together and when we do then we’re very quick to say, well, she coughed and that was an indicator that she didn’t like my thinking. It’s like, well, maybe what we know here is that she coughed. We don’t actually what that meant, but we do these projections and conceptual overlays so quickly and then we react to what we’ve constructed. And often its misinformation and incomplete information and it leads us down the path of interpreting another person behavior and reacting in that behavior and all these ways that are just wonky. So what I recommend is just getting back to the basics like what do we actually know? What is the interpretation? If its interpretation, is there another possible interpretation? Can we get ever more precise and then bundling this mess that we can make when we’re projecting motives when we don’t actually know what they are?

Pete Mockaitis
 I like that. Thank you. Will you likewise share some of your favorite tools for hitting the purpose side and the connections with the other side?

Leah Weiss
So one of the ways that I’ve really fallen in love with thinking about and training in it comes from a student I had at Stanford Business School an officer in the army and he comes from a military family. His father with a General of the Engineering Corp. The metaphor that he brought that I’m in love with comes from his father, which is something that they grew up with and what it is, is pretty simple. It’s a puzzle and a puzzle box top. But the story behind it, I love and why it is so helpful I think is really powerful. So the story behind it is from the time they were little they would do puzzles as a family. As they got older the puzzles would get harder and as they got even older and there were about to leave the home their dad would take away the box top. So they had to try to figure out how to solve the puzzle without having that clarity about what they were building.

So this becomes the metaphor for leadership. That is our job and there is no box top out there. We view it as leaders and aspiring leaders need to be awesome at clarifying what we’re doing and why and continue making sure that everybody is clear on that. And then this is where I think it gets even more useful is if use that metaphor then that means we ourselves, we work with our instrumentals towards that vision because you can’t solve the puzzle with just one piece. That won’t work. You have to actually value the role of the other pieces. So I think when leaders take a metaphor like this, it is inherently causing them to take a more strength based approach to understanding the people around them, lifting them up and building stronger relationships and building their own career in the process.

Pete Mockaitis
 Yes, so in practice if there is no box top you’re continually reflecting and reiterating the vision of what we’re up to here.

Leah Weiss
Exactly. Every time you make some sort of change, people need help updating it and making sure that they’re up updating in a way that it’s systematic with the rest of their team in the organization. So this becomes an ongoing aspect of leadership that we need to take really seriously, not waiting until like the retreat next year when we talk about the purpose. But this comes closer to what we were talking about with crazy highly engagement epidemic and the lack of engagement that we have. It comes back as purpose. There’s no box top and so without that box top 2/3 of your employees don’t know what they’re building.

Pete Mockaitis
 Right. And I’m wondering, if you find yourself in a box-topless world and you’re maybe not the leader and you would like to get a clearer vision and purpose connection to what up to what we’re up to. What are your tips for the person those shoes in terms of asking the questions or maybe even formulating your own purpose?

Leah Weiss
I love how you just framed that. Actually those two clauses in your question are exactly what I work with my students on that your ability to ask questions actually differentiates you as being valuable. I can’t tell you how many times CEOs visit my class. We just had Jeff Weiner, CEO of LinkedIn come in a few weeks ago. One of the things that students were talking to him about is, what can I do if I’m not like you and I’m not running this company? What I heard him say in response to that was you prove yourself valuable by showing the inconsistencies and by asking the questions. That’s you any good leader wants to surround themselves with. So it’s actually a great way instead of trying to be “the know it all” be the person who’s asking me the real question in surfacing what is not known but needs to be known. So that’s piece of it and then you exactly alluded to how I would refer to cultivating purpose.

No matter what the box top is for the organization, you also have to have your own individual purpose and you need to have clarity about how it’s fitting together with your organization so that you can be in the situation ideally where it’s a calling or at least a career for you. And it is a meaningful trajectory because what the organization sees you as valuable for providing is also valuable to you. So you need this as continual work that needs to happen. And I think the good news is, it’s doable work and it’s actually really inspiring work. You know, this is one of the reason. I think when I’m going and doing off-sites with organizations and working with teams. More and more them are recognizing the need to spend time together really understanding what makes each other tick so that we can work well together particularly when things get stressful, which they will.

Pete Mockaitis
 And I like that, I think it is a pretty powerful reframe there from Jeff Weiner in terms of, we need to ask those questions. It’s helpful and a great leader will want that. I think that maybe there’s just a lot of not so great leaders or there’s a justified fear that if someone’s thinking, I am kind of curious how this connects, how this helps a customer, how this ties into our strategic plan or vision or whatever. But I’m concerned that asking that question could put on the defensive like, “Oh, he’s trying to torpedo what I just talked about” or make me look dumb like, “Oh, I’m apparently not sharp enough to connect the dots on my own” or it would just be annoying because this meeting has already been going too long and we want to wrap it up.

So that’s intriguing because I think any number of these elements of doubt or resistance can creep in. It’s so encouraging to hear that at least one person’s take that no, no asking such a question is highly valuable and does not make you a pain but makes you look awesome.

Leah Weiss
Well, and you to have to be smart about it as your point is exactly getting to like you don’t want to do it at the all hands meeting when everybody is like, just been told the department is shutting down. You have to be sensitive to context and when and how but creating those opportunities, seeking them out and getting more comfortable and just experimenting with it, I think goes along way so we can take the risk to ask a question certainly where we’re on the fence about it and see what the responses.

And I think you’re exactly right, it doesn’t mean that the group is there to serve our needs. We need to make sure the way that we are asking the question is of service to bringing the group along. And I think we can all tell when other people are doing that, that’s the difference between a good question and someone being really annoying.

Pete Mockaitis
 Oh yeah. Isn’t it true that this thing I know makes me awesome?

Leah Weiss
Totally. Yeah, like that’s what not to do because that’s not actually trying to get at your organization or your role or purpose or your team’s function. That’s just going to irritate people, don’t do that. But find a way to ask a question that will be of service and there’s an honest question. We have really good sniff tests for when people are being authentic. So if we really want to understand and being aware of our environment, I think that it’s a good risk to take and see what happens. You’re not going to get fired for asking a question. You might get better at when and how, those are learnable skills and way better than be learning them than to just throw the whole exercise out the window.

Pete Mockaitis
 Very good. Thank you. Well, Leah, tell me, anything else you really want to make sure to highlight before we shift gears and hear about some of your favorite things?

Leah Weiss
I love your questions, even asking you’re good at this. You’re clearly a pro.

Pete Mockaitis
 Oh shucks, thank you.

Leah Weiss
Yeah, I think the one thing I haven’t really talked about over that might be helpful for the skeptics is understanding and let’s talk about a topic like compassion again for a second. It might sound, “Oh, that’s so soft and we’re here to compete and we’ve got beat everybody else out.” Worrying about this just seems like a waste time. Look at it from the perspective of organizations are groups of people or people have challenges. We suffer, we have families who get sick, we have illness ourselves and we have things that happen in life.

So it’s inevitable in our organizations that the challenges of life are going to come in. When people see not just that their own challenges are met with compassion but the challenges of the people around them are responded to, they increase their royalty to the organization, they become more engaged. And this could is following on the research, this isn’t just my opinion. They miss less days of work, they stay with organizations longer, and they are more invested while they’re at work.

So I think there’s an important way of understanding that it’s an organization’s need to respond to the human element and that we can also do that in small ways even if we’re not at the top of the work chart or if we’re just a person working in an organization. We can still create within an our team and department an environment where we understand what’s going on at least to some basic degree in the lives of the people around us and demonstrate that we care. That will improve our relationships and will make it easier when we need to get stuff done. People will be more likely to help us if they know that we demonstrated care for them.

I think there important way of framing this that I would want to share with the listeners to think about and reflect in your organization what you’ve seen happen in terms of responsive to suffering and challenge. Often times an organization fails on that, what does that end up doing to morale and retention and all those things?

Pete Mockaitis
 Sure. I think that’s powerful because just the innate human experience and need for reciprocity that just sort of baked into to us as well as suffering really can be kind of kind of mild. I remember one time I was working late and someone asked me if I wanted a milkshake from Pot Bellies. It really did alleviate suffering and I thought that guy was the coolest for having done that. So, that’s awesome.

Leah Weiss
Great! Just like we would in relationships outside of work. I love that example, it’s so human. Like you’re working late, you’re hungry or just having someone care about you as a person that it would make you feel delighted to have this shake like that is a very human moment in the thick of it and it couldn’t have been like a company policy. It had to happen because this person saw you and cared about you as the person and wanted to make you smile. It was sincere, it was customized and it was appropriate. They didn’t like buy you a car.

Pete Mockaitis
 I’ll take that too.

Leah Weiss
It could’ve been cool.

Pete Mockaitis
 You’re having trouble getting around Pete. Here’s a car. Excellent! This is fun. So now, can you share with us a favorite quote that you find inspiring?

Leah Weiss
The quote that I love and come back to again and again is from Viktor Frankl in Man’s Search for Meaning in he wrote about out his experience in the concentration camps in the holocaust. He says, “Those who have a ‘why’ to live, can bear with almost any ‘how’.” If he can say that about the concentration camps, the thing I love about that is then I can deal with that annoying co-worker. I can remind myself why I’m there, why we’re are both there even they’re chewing with their mouth open or the interrupt me when I don’t like it. If I can get really clear on that common why, that goes a really long way. So that’s one of my favorite inspiring but also highly practical quotes.

Pete Mockaitis
 Excellent! Thank you. And how about a favorite study or a bit of research?

Leah Weiss
I love Allie Crum’s milkshake study. She now at the Stanford Psychology Department. And one of my favorite studies of hers is looking at what the impact is of our beliefs on our physiology. So she started out asking questions about placebo. And so this study, what she does divides people into two groups, one group gets told this milkshake is healthy, nutritious, low calorie yada, yada. The other group gets told this is indulgent high calorie treat. Depending on the message that they got, their hunger hormones responded in kind.  So if they were told it was the light low calorie shake, they would get more hungry again more quickly and their hormones would actually respond accordingly. If they were told it was the very fattening dense shake, then their bodies would respond in kind. The thing I love about this study is that it shows us how much our beliefs matter. We know the placebo effect has impact but how are we really leveraging that in our day to day lives and the way we’re approaching our work and our relationships so that we can be healthier and happier.

Pete Mockaitis
 Oh, lovely. Thank you. And how about a favorite were book?

Leah Weiss
I’m going to go with The Lorax. I just reread with my youngest child who’s three. And I have to say Dr. Seuss now more than ever, we really need to understand the impact of our organizations on other humans on the environment. Got step it up before it’s too late or we’re going to end up in a… I think we’re already seeing where we could end up. So that book, it’s impactful. I actually wrote a piece on it recently saying why I think this is a vital leadership text for our time.

Pete Mockaitis
 All right, thank you. And how about a favorite tool?

Leah Weiss
I think what I want to go with is knitting needles because I think that it’s really important to have practices. And for me knitting is one of them, of getting back in our bodies and doing something for those of us who are knowledge workers and live in our head seeing something physical that we can build with simple materials and dedication and a plan for me is endlessly inspiring. So I’m going to say my knitting needles.

Pete Mockaitis
 Thank you. And how about a favorite habit, the personal practices of yours?

Leah Weiss
I loved one that I started when in my oldest child was about two, so this is five years ago. She loves making decorations like lots of little kids and I was struggling with transitioning from work to home. I would come home and be preoccupied with what I needed to finish or college just had, you name it. I would come home and I’d be preoccupied with the call I just had or something I needed to get done. And so we would put up decorations on the front door for the holidays and they would constantly be shifting because the holidays would shift and they would grab my attention because they were changing. So it was became my prompt, my cue to notice. I’m coming home I want to be present to my kids and to my family and transition and with care from one of rules to another and dock my technology and take my shoes off and enjoy that precious time with my family. So the decorations on the front door for when I’m coming home.

Pete Mockaitis
 Thank you. And can you share, Is there a particular nugget that you have been teaching that really seems to connect and resonate with students and they quote back to you time after time?

Leah Weiss
We really do a lot with David Foster Wallace’s This is Water and that fundamental idea that he shares in it that if we don’t choose then we’ll fall into our negative default. But if we choose to pay attention to how we’re mentally constructing the world around us particularly the people around us and experimenting with seeing them as fully human as valuable giving them benefit of the doubt, imagining the suffering that they might be going through that I don’t know about that’s driving this behavior that I’m not a fan of in this moment. And the students talk about that and I’m just grading final papers right now and it comes up again and again as reaffirming this commitment to choose to be more aware and compassionate in their lives. And also with the humility of like that’s going to be a lifelong trajectory, but it’s one worth being on.

Pete Mockaitis
 Excellent! And is there a best place that folks who want to learn more get in touch with you? Where would you point them?

Leah Weiss
My website is the best place you can sign up for my newsletter and I share out the most current research and all of that kind of material and lots of tools for mindful meetings and exercises you can do in the thick of it at work and in your life, in your busy life.

Pete Mockaitis
 All right, and do you have a final challenge or call to action you’d issue to folks seeking to be awesome at their jobs?

Leah Weiss
You can influence a lot more than you think if you take responsibility for how you are thinking or talking about approaching your time and your relationships at work. So own that and use that and benefit from that.

Pete Mockaitis
 Beautiful! Well, Leah, thank you so much for taking this time sharing the goods. Please keep on doing what you do in cultivating the compassion and all you’re up to.

Leah Weiss
Thank you so much for having me. It’s been such of pleasure.

244: Behavioral Science Insights on How to Have a Good Day, Everyday with Caroline Webb

By | Podcasts | 2 Comments

 

 

Caroline Webb says: "Our attention is really the currency of our lives."

Caroline Webb reveals actionable insights from the latest science behind living our best days.

You’ll Learn:

  1. The power of micro-mindfulness
  2. Pro-tips for maintaining focus and motivation
  3. Best ways to keep up your energy throughout your day

About Caroline 

Caroline is CEO of Sevenshift, a firm that shows people how to use insights from behavioral science to improve their working life. Her book on that topic, How To Have A Good Day, is being published in 16 languages and more than 60 countries. She is also a Senior Advisor to McKinsey, where she was previously a Partner.

Items Mentioned in this Show:

Caroline Webb Interview Transcript

Pete Mockaitis
Caroline, thanks so much for joining us here on the How to be Awesome at Your Job podcast.

Caroline Webb

I’m delighted to be here, thank you.

Pete Mockaitis

Well, I think we’re going to have a lot of fun and run out of time far too soon, is my prediction, because I enjoy so much of what you have to share.  But for starters, I’d like to get your perspective on… So you did the consulting thing, you were at McKinsey, and now you are working in this space, talking about cognitive behavioral science and neuroscience and the good stuff that plays into effectiveness.  So I’d love to hear, in your own brain, how did the strategy consulting thought process translate into what you’re doing now?

Caroline Webb

Well, like a lot of people, when you go into consulting, you think maybe you’ll be there for a couple of years, but actually I really found my thing at McKinsey.  And my thing was actually behavioral change work.  So, I was there for 12 years doing this kind of work, where I’m helping people be at their best; sometimes it’s a whole company, sometimes it’s a team, sometimes it’s an individual.
And I think really in many ways I kind of grew up there; I definitely honed my style and figured out what it was that I could do to be most helpful in this space.  And I got an amazing opportunity to work with so many different types of organizations, that it was really a beautiful path for 12 years.  There came a point where I was ready to have a bit more of a portfolio life, so that I had more writing and speaking and so on in the mix.
And so that was the reason that I left five and a half years ago.  But it was a very formative experience.  I will say actually the first career that I had through the ‘90s as an economist also shaped me.  I’m sure that’s true for everybody, even when you do different types of work over your life, there’s something that you get from every job that you’ve had that you carry forward that makes you better and stronger at what you do next.

Pete Mockaitis

Absolutely.  And I’d love to get your take… I remember one of my first exposures to economics was my mom – she was taking some night classes to become the next CEO of the Teachers Credit Union in Danville, Illinois, where I grew up.  And I remember she was explaining to me these things called “utility functions” for people, and I thought, “Wow, that’s really interesting.  How did they figure out what a person’s utility function is and how could I know mine and how could I optimize it?”, were my immediate questions as a child.  And it became clear that it was kind of… I didn’t know the word “optimize” yet, but I was like, “I want the most of it.”

Caroline Webb

I was thinking, very precocious child.

Pete Mockaitis

So here you are, working in the space of economics, and then now here – the world of behavior.  So, tell me – the utility function – is it all bunk, or can I make any good, practical use of that?

Caroline Webb

Well, the reason I was interested in economics was because… I had actually always wanted to be a scientist, I wanted to be an astrophysicist, actually.  I wanted to work for NASA.  But then I took an economics class and I thought, “Wow, this is sort of head-explosive; I didn’t realize you could be rigorous and scientific about human stuff.”  And really at that point I thought, “No, this is actually what I want to do.  I want to focus on human performance and potential, and being structured and thoughtful about how to help people maximize that.”
And so I was absolutely interested in this idea of the utility function, which for those of you who haven’t done Economics 101 is essentially saying, “What are the things that you value and you care about?  What are the things that you get utility or use or pleasure or value from?”  And I was actually a pretty grumpy economist for most of my 20s, because a lot of what was going on in economics was saying that everybody was basically perfect maximizers of their financial situation, and nothing else really mattered.
And the behavioral revolution hadn’t really broken across a lot of the economics discipline in my 20s, and that was one of the reasons I decided to go into consulting, because I really wanted to get closer to the human side, the messiness.  What is it that we really care about day to day?  What is it that really allows us at the end of the day to feel like, “Yeah, that was great”?
And money – yes, we need money, but it’s also about relationships and connections, it’s also about feeling purposeful, that you’re spending time on the right things, and that you feel good about what you’re achieving, and that you feel like you’ve got the, I don’t know, the internal resources to handle whatever comes your way.  And that is what we value, that is in our utility function.  And so I will say that the years of consulting and coaching really took me closer and closer to the work I most love that I’m doing now.

Pete Mockaitis

Understood, excellent.  And so, I guess my snarkiness with regard to utility functions is…

Caroline Webb

No, I’m with you on that one.

Pete Mockaitis

It’s so pristinely quantified, like, “It’s equal to U to the third power minus 2U.”  And so, I was so intrigued and I guess naïve, because like, “Wouldn’t that be so cool to know that?”  It’s like, how do you measure someone’s experience of goodness?  Do they get a blood sample?  Well, maybe you could open us up there, it’s like…

Caroline Webb

I think that’s a good segue, because I will say that actually the thing that I took from all of those years working as an economist in public policy was that you could be rigorous about human stuff.  And I was fascinated by the growing body of research that was coming together on behavioral economics and actually explaining the real stuff, like how do we actually behave.  And then got very interested in behavioral neuroscience and behavioral psychology and did some additional training in those fields, and got certified as a coach, and really started to use the evidence base from behavioral science as a foundation for the work that I was doing with individuals and teams and organizations.
And I found over time that, first of all, there is really solid research that points to how we can feel better about every day and what we achieve at work.  And a lot of it isn’t getting translated into everyday advice that we can take easily.  And so, I became so fascinated by the fact that just using a little bit of insight on how the brain works would really help my clients see how it might help them to try something new in how they set up their day or how they handle a meeting or how they organize their to-do list.
And so, over time it became kind of my thing to use behavioral science and to be really rigorous and grounded in that way.  So, to the extent that we can quantify this stuff, I think that I have really kind of taken a position where I’m saying there’s a lot of really great research and evidence around this stuff, and wouldn’t it be amazing if we all knew a little bit more about it, because we could all be happier and more productive if we did?  And that’s what my work is all about.

Pete Mockaitis

Oh, fantastic.  And much of this is synthesized in your book How to Have a Good Day.  Could you orient us a bit to that, in terms of the key themes or central message?

Caroline Webb

Yeah.  So the central message is really that we have a lot more control than we think.  There’s a lot of stuff that we assume day to day we have to just put up with – other people’s moods, or boundaries set by other people, or the way that situations seem to play out around us, and so on.  Obviously it is true that there is luck involved – if your boss turns up and he or she is in a cranky mood, there’s a limit to how much you can control that.
But what I’ve become interested in is the fact that actually research points to small things that we can do that have an actually disproportionate impact on how both we feel and actually how the people around us are able to perform and behave.  And so, that’s the message – we have a lot more control than we think, and tiny, tiny shifts can have a big, big impact.
And I’m very pragmatic, because your listeners are all busy and we’ve all got a ton of stuff to do, and we often buy books and mean to read them and then we don’t, because we don’t have time.  So I really wanted to think about, what is the simplest way that someone could build these ideas into their lives, without being annoyingly directive about, “This is what you must do at 8:00 am”, because everyone’s different.  But what is the principle that people can apply in their own lives?  So it’s super practical; that was really what I was trying to get to, was not just another think piece or not just full of stories.  It’s got research and it’s got stories, but it’s really, really practical.  So yeah, that’s my labor of love, it’s my life’s work.

Pete Mockaitis

Oh, fantastic.  Well, I’m eager to dig into things and so, I’ve got a number of areas I want to explore.  But first thing’s first, just to make sure we don’t somehow miss the golden egg.  Those things that have a disproportionate impact – could you share with us maybe the top one or two super leveraged things that you think folks who want to have great days often really should do right off the bat?

Caroline Webb

That’s a really cruel question, because there are about 100 in the book.  And everybody’s different, so I did write the book so that you could dive in at any point.  If you’ve got a difficult conversation you could turn to Chapter 9 and read the chapter on managing tensions and so on.  So, that is a tough question.  I can tell you some of the things that I love that I use for myself all the time.  I can say that there’s one very existential one and then there’s one very practical one.
So one very existential one is that we actually only perceive part of what’s around us at any given time, and we don’t know that because we’re not aware of what we don’t know.  Your brain can only process a certain amount of information at any given time.  We’ve actually got quite of lot of control over what we tend to see and hear in a situation.  And the rule that our brains follow is that whatever’s already top of mind for us, it will take that as a signal that we should see or hear things that relate to that.
So, you get out of bed on the wrong side of the bed, as our grandmothers might’ve once said, and suddenly everybody is incredibly annoying.  Actually what’s happened here is your brain is using this mechanism of selective attention to say, “Well, you’re in a bad mood, Caroline.  So, I guess I’ll make sure that you see every instance of everyone being a really big pain in the back side today.”  And the thing is, it works the other way around too.  So if you decide to look out for signs of collaboration in a meeting you’re not looking forward to, you are radically more likely to see them because you’ve told your brain that that’s what’s important.
And that’s the science behind a lot of “la-la” kind of advice about, “Just put a smile on your face and everything will be great.”  And truth is, that’s not true.  Sometimes, some days are just not great, or some meetings are not great, or some colleagues are not great.  But the truth is that we can see more of the good stuff that’s around us, that we tend to miss because our brain just uses the selective attention mechanism.
That’s pretty deep, because it does mean that the reality that you experience is way more in your control than you think it is.  And that’s something which means that every morning I intend to sort of set intentions and say, “Okay, what is it I want to look out for today?  What is it I really want to prioritize?  If there is anything difficult coming out, how do I want to go into that?”
And then the super practical thing that I might mention is singletasking.  So, as well as your brain only being able to consciously process a certain amount of information at any given time, it can actually also do one thing consciously at any time.  Only one thing.  So as you’re checking your email and browsing and flicking through something on your desk, you are actually asking your brain to switch from one thing to another.  And it’s really tiring and it uses up time and mental energy.  So, when we multitask, we feel super busy, but we’re actually slowing ourselves down.  We’re making between two and four times as many mistakes.
So one of the biggest things you can do to kind of get your work done more quickly and do it more brilliantly is actually to do one thing at a time.  Again, it sounds like our grandma’s advice, but the truth is that science now is very clear on this.  So I’m really clear that if I want to think clearly and I want to do good work and I’m struggling with something, I have to close down all of my browser tabs and shut everything off and really kind of give myself, give my brain the chance to do what it actually is able to do, which is to do one thing at a time.

Pete Mockaitis

Okay, thank you.  So, I want to dig in a bit deeper here, when it comes to whatever’s top of mind, the rest of the stuff you encounter filters through that, and that includes your mood.  And it really is kind of fascinating for me, is sometimes I will wake up and I really do want to sing with joy at the beginning of a new day; it’s like some sort of a Disney animation situation, like birds are chirping or something.
Sometimes I really do wake up like that, and other times for no good reason I wake up sleeping less that I would’ve liked to, and can’t quite fall back asleep.  It’s like, “Well, it’s 4:30 and I had kind of planned to sleep until 7:00, but I guess we’re done now.”  And so then as a result I’m a little bit grumpier about any number of things.  And so, I’m curious, when you’re in that moment, what is the go-to approach to kind of grab the steering wheel and point your focus and your mood to where you want it to be?

Caroline Webb

Yeah, that was a good way of putting it.  I mean exactly that – it’s a question of noticing your state of mind and knowing that your starting point is going to color what you see.  You’ll notice in a sense, because if you’ve ever bought a new car, you’ll see every car on the road that’s the same model.  If you’ve ever decided to boldly wear a new color to work and you kind of feel a bit self-conscious and it’s very top of mind for you, then you’ll see everybody who wears anything that’s that color all day.
So we know that what’s top of mind shapes what our brain decides to see, and what it doesn’t, what it decides is not relevant enough for you to notice consciously.  And it gives us a hint that actually it’s not that hard to redirect and to reset our filters actually.  It really does take just noticing where you’re at and saying, “What do I want to notice?  What do I actually most want to notice?”  That’s my go-to question.
I actually have a little… I use alliteration to remember: What is my aim, what assumptions am I making, and what’s my attitude?  So if I have a little bit more time, then I actually think about it in a more structured way and I say, “Okay, what really matters most to me?  What’s my real aim here?”  Because if you drift into a conversation you’re not looking forward to, the person’s perhaps been a bit of a jerk to you in the past, you are going to see everything that confirms that they are a jerk.  Confirmation bias is one example of this larger phenomenon.
And so, they might be a jerk, to be perfectly honest.  But the thing is, if you decide, “Okay, my real aim here is not to prove myself right that they’re a jerk, but actually to get something, to find some way that we can collaborate.”  I used that word earlier on.  Then you are more likely to see that.  If you check your attitude and say, “Okay, I can’t just say, ‘Right, Pete, now I’m going to be super happy.’”  You can’t necessarily just click your fingers, but you can say, “Okay, what is it that I can think about today that I’m looking forward to?”  And just have that top of mind, and that’s going to shape then what you see.
And then in terms of your assumptions – yeah, what you assume about someone is going to totally shape what you perceive.  And you can’t always, again, say… Sometimes you have assumptions about someone being a jerk because you’ve actually seen them be a jerk in the past, right?  So I’m not saying your assumptions are wrong, but you can say, “Why might that not be true today?”  And then you give yourself just the chance to widen the aperture of your perception to see a bit more than you would otherwise.
And it doesn’t have to take a lot.  Your hand can be on the handle as you’re going into a meeting, a conversation.  You can say, “Okay, what do I really want to notice here?”  You notice in the middle of a conversation that’s going south and you’re feeling annoyed, you can catch yourself, take a breath and put your feet on the floor, and just say, “Okay, what is it I really want here?  What is my real aim?”, knowing that that will actually have an effect on what happens.  It’s like “Choose Your Own Adventure” – we’re all at any given time choosing our own adventure by what we decide to have top of mind.

Pete Mockaitis

Caroline, it’s funny that you bring up that “Take a breath, put both your feet on the floor.”  That was exactly the mechanism I stumbled into to calm myself down when I was a candidate doing case interviews to get into Bain.  And so, I’m curious, is there some behavioral science behind that particular practice, because it seems like we’ve both settled on that one?

Caroline Webb

Oh, sure.  The evidence around mindfulness is really mounting and is really compelling.  And mindfulness is essentially that practice of pausing, focusing your attention on one thing and not beating yourself up if your attention drifts.  And that’s really what’s at the heart of meditation practices and mindfulness practices of all sorts.
And the thing is that a lot of people have heard of mindfulness or they’ve heard of meditation, and maybe they tried to meditate for 20 minutes and it just felt so hard and so far from where they’re at.  I’ve always been really interested in, I suppose what I call “micro-mindfulness”, like what are the tiny moments of mindfulness that still seem to have an effect on the way that we feel and the way that we think?
And I’ve made it a mission of mine to dig out the research over the years that shows that smaller and smaller amounts of mindfulness still actually have an impact on your ability to regulate your emotions – stay calm, that is, and to think clearly about complex topics.  And sidebar – I’ve done the same with exercise; I’ve made it a mission to find all the research that shows that smaller and smaller amounts of exercise will boost your mood and your focus.  So, I’m really into the practicality of this.

Pete Mockaitis

Three seconds will do it.

Caroline Webb

Yeah, exactly.  And the smallest amount of mindfulness that you can do – absolutely.  Take one breath, notice one breath.  Put your feet on the floor, bring your attention to that.  It doesn’t have to be a lot to give you a bit of the bigger benefits that more mindfulness will give you.  And so, I use that sort of thing a lot in busy, difficult days.

Pete Mockaitis

Okay, great.  Thank you.  So now I’d like to sort of think through when it comes to those high leverage points that make the disproportionate difference.  I read a lot about how the environment that we are in has a world of influence on our little thoughts, decisions, behaviors, and what becomes relatively easier or harder, and we do more of or less of those things.  So, what are your pro tips for molding our environment to set us up for success?

Caroline Webb

Yeah.  The thing you want to know here is that your brain is an associative machine.  You kind of know that already, in that one idea is linked to another and it’s stored in your brain as a memory.  You hear a song that reminds you of an amazing night out with your friends, or maybe the night you met your loved one, and it gives you a boost.  And that is the memory of a song being connected, being associated with a certain mental state, a certain emotional state.  And that’s the way that our brain works.
And so, if you associate a certain thing with another thing, then exposing yourself to the cue has a reasonable chance of triggering the state of mind that you associate with that cue.  The thing is, it’s just helpful to be aware of what your cues are and what your associations are.  We’re not all the same, so this is definitely an area in science which is a little bit fraught at the moment because a lot of people have said, “If you give people a hot drink, then that makes them feel warm and therefore they behave in a warm way towards people.”  There was a study, a very famous study that was done, that was showing that.  And I remember I was thinking, “Well, what about in the Middle East, where it’s really hot?  Maybe a chilled drink could actually make you feel good.  How does that really work?”
So the trick here is to really understand yourself and your associations.  So I put in the book something which has been quoted back to me so many times that I almost, almost regret it – but there was a song that Donna Summer sang called I Feel Love.  And I associated it with a show that was done by the Blue Man Group that I saw years ago, and it was the finale and it was so great.  I was so loving the show and it was amazing and I was super excited by the artistry and the magic of the production.  And so, after that it became my song for before I go on stage to give a speech.  I don’t always make people play it, like I’m home, but it’s just the song that I hum to myself in the bathroom before I go on.  It triggers that association in my mind.  It may not do that for you. [laugh]
But isn’t it interesting to think about what other things you associate with, I don’t know, high performance or whatever you’re trying to create?  So I think a lot about my office, and I know light is really, really important to me and it kind of brightens my mood to actually turn on a light.  Last week I was doing a workshop with a top team, a senior team at a charity, a non-profit, and I was paying a lot of attention to the room and the environment.  I was playing music when they came in, I actually borrowed a space heater to make sure that the place felt warm, I made sure that there were snacks so it felt welcoming and kind of nurturing.  So I think we just can think a lot more about our environment and know that it actually does have an impact on our ability to think and be at our best.

Pete Mockaitis

And I really feel that.  I think also with clutter.  It’s interesting – I am not a super neat freak, but I do really feel and notice how much better I feel in a tidy, organized environment, as opposed to a cluttered one.  And yet, I somehow seem to keep see-sawing between the two, as supposed to having a consistent tidiness.

Caroline Webb

Yeah, and that is a beautiful example of how you want to know yourself, because there are some people who’ll say, “Oh my God, I hate a clinical environment.  It makes it really hard for me to be creative.  I don’t know how you could possibly have a clear desk.”  So, it really is important for you to know yourself and to think, “Okay, what is it that’s going to really help me be at my best?”  Because it’s not always going to be the same.
I had to take a guess last week in the workshop with those folks, because I know that food, warmth and music are kind of universal human things, but when you get to the finer details, actually you really just need to know yourself and think about, “Okay, if I want to be super productive, what do I associate with being super productive?”  Maybe it’s being in a particular place, booking a particular seat to go and sit, and so on.  So yeah, it’s really interesting when you start to think about it.

Pete Mockaitis

Well, and I guess I’ve been a little bit cautious.  I don’t know if this is scientifically held or not, so Caroline, you’ll set me straight once and for all.  When it comes to these cues and the triggers, I guess sometimes I’m worried that I might sort of, I don’t know, use it up, if you will.  So for example, let’s just say that Eye of the Tiger is a pump up song.  And so, if I am feeling sleepy and I think, “You know what?  I want to get pumped up, I should listen to Eye of the Tiger.”  And then I do that dozens of times, do I risk weakening the power of the Eye of the Tiger song cue because I keep playing it when I’m sleepy and I desire to be pumped up?

Caroline Webb

That’s interesting.  That’s a really great question.  What’s at the heart of what you’re saying is absolutely right – that if you start to associate Eye of the Tiger with feeling tired, then it may actually lose its power for you.  In general what we know is that the more that you repeat a connection, the stronger that connection gets.  That’s effectively the mechanism that sits behind learning – it’s the strengthening of the synapses between different neurons that relate to different cues, different activities, different thoughts and so on.
And so, what you want to be aware of is just notice the effect on you.  If it’s no longer working, rethink.  And I think you’re very smart to say actually you change over time.  We evolve as human beings, and the associations we have change.  If I started to associate I Feel Love with… If I were a terrible public speaker and I associated I Feel Love with feeling awful on the stage, that would probably not be great.  But as it is, I love speaking and it gives me such energy and I really adore it, so the positive connection is still there.

Pete Mockaitis

And this is bringing me back to a little bit of my teenage years, in which Tony Robbins was my hero – fun fact; as a teenager.  And I know he’s big on associations, whether it’s a “Yes!” or a power move or touching one finger to another.  Is it possible to make connections between kind of abstract or neutral cues so that you make them mean something for you by being in a particular state of mind, and then doing or saying or experiencing that which you desire to be a trigger cue?

Caroline Webb

Oh, sure, absolutely.  You’re in control of your own mind.  If you want to associate this thing with that thing, then absolutely.  It’s in your gift.  This is why rituals are so powerful, right?  I mean rituals on the face of it usually look a bit dumb, but if it means something to you and it helps you feel a certain way, then go for it.
I remember there was one time I was in a taxi, I was on my way to a concert that I was actually singing in.  So I was quite focused on the fact that I was about to perform.  And I didn’t really want to be having a big in-depth conversation with the driver at that particular… I’m quite a chatty person, but that was not what I wanted.  But anyway, never mind.  We were having a conversation and he was asking me what I do and I told him about the book and he said, “Oh, you know what?  You should issue a pebble with every book.”  I was like, “Oh my God.  What?”  And he said that whenever he has something that he’s working on for himself personally, he has a pebble in his pocket.  And so whenever he feels the pebble, it reminds him of the thing that he’s working on.
And that is an example of someone just deciding, “Okay, this is going to be my cue.”  It doesn’t matter – as long as it works for you, then it’s valid.  And the truth is there is no point me issuing a pebble with the book because pebbles might not do it for you.  But I do encourage people to think about what is the thing that’s going to remind you of the stuff that you genuinely want to do for yourself, and to be smart about putting those things around you.

Pete Mockaitis

Oh, that’s good.  And I’m already sort of brainstorming maybe it could be putting your phone upside down or the opposite way of what would be an intuitive means of picking up your phone.  And it’s like, “Why is my phone upside down?  Oh, because I want to remember to focus on this thing.”

Caroline Webb

Yeah.  And it doesn’t have to be too artful either.  It can be something as simple as just having a post-it note.  When I was writing the book, it was a kind of big undertaking to try and summarize all of neuroscience and psychology and behavioral economics and cover everything that anyone needed; make a kind of general book about how to have a good day.  And sometimes I did think, “Oh my God, what am I doing?  I can see why nobody’s done this before.”
And so, to help me stay focused and motivated, I had a post-it note which reminded me of the reader and the person who was going to use this.  And it just had the name of three clients – “This is for Sarah, for Nye and for Peter.”  And that was the thing that I went back to time and again.  I didn’t have to come up with an object to remind me of that.  I just had that written on a post-it note, visible, in a way that I could go back to when I needed to.
And it goes back to the fact that our attention is really the currency of our lives, and we don’t have an infinite amount of it.  In fact, we have a very limited amount of conscious attention, and we can choose where to put it.  And being smart about what is it that’s going to remind you of where you want to put it – that’s a large part of the game of figuring out how to be at your best and how to have a good day.

Pete Mockaitis

Oh, this is so good.  Thank you.  Now could you share with us a little bit, when it comes to energy – to keeping the levels high and available?  Because I think for me that’s another variable that makes all the difference day to day, in terms of some days are higher than others on the energy factor, and those days result in way more great output than the opposite.  So what could we do to get more good days there?

Caroline Webb

Well, there is a sort of motherly thing to say, first of all, I suppose, which is that it is true that getting enough sleep is probably the single biggest thing that any of us could do to live our best lives.  The research is really, really powerful on this, that the vast majority of us need eight hours – maybe a little less, maybe a little more – and that when we don’t get it, we really see our analytical capability slip – so your ability to solve puzzles and perform on tests and so on.  You can measure this.
And your ability to regulate your emotions.  There’s that phrase again that behavioral scientists often use, which is just to stay on an even keel when things happen that aren’t great.  And that’s quite apart from just your physical energy and your ability to just keep going.  And so, it really does matter to think about what it would take to prioritize that a bit more.  It’s one of the single biggest things you can do.
The other sort of motherly thing to say, I suppose, is that energy – we do associate it with perhaps physical activity, and there’s no doubt that when we’re more energetic we feel more like exercising, but it goes the other way too.  It really helps to figure out how can I get between 10 and 20 minutes of just slightly raised heart rate, knowing that that will then boost your sense of energy, not just physically but mentally and emotionally after that.  And so, I’m really thoughtful about how do I get just that little bit of exercise into the day, even when I’m feeling a bit tired.
And then there’s a bunch of stuff, which is just so interesting, about how you boost your mental and emotional energy, even on days which are really dragging you down.  A couple that I really like – it turns out that showing gratitude is really a powerful way of boosting your mental and emotional energy, and it’s actually quite a long-lasting intervention as well.  And I like to do that at the end of a day – to sit and say, “Okay, what were the good things that happened today?”  And sometimes it’s quite hard, because it was not a great day, believe it or not.  Sometimes there are things that are just, it’s a really tough day.
But as soon as you start to think about what were the good things – it’s again, focusing your attention.  You start to see the good things more readily and you start to remember things you would otherwise have forgotten.  And I sit on the couch with my husband and we do that at the end of the day, and it’s a really powerful intervention.
And then generosity – that’s the other thing that’s I think so fascinating.  Because when you feel worn down, it sort of counterintuitive, that being nice to someone else would give you a boost.  But actually it’s really, really reliable.  And you kind of know this – someone stops you on the street to ask for directions and for some reason you decide today you’re actually going to stop and help them.  You feel amazing; you feel so fantastic about your kind of bounteous-ness and your ability to give.  And it’s a very interesting little quirk to think about, “How can I do something nice for someone else?  How can I pay a compliment that’s totally unexpected?”  And to then notice how it gives you a boost.  Never mind them; I mean it’s nice for them too.

Pete Mockaitis

Oh, fantastic, thank you.  So, you mentioned that you had the research on the smallest amount of mindfulness or the smallest amount of exercise.  And so, there you have it – 10 to 20 minutes of slightly raised heart rate.  So you just mean like walking would make a huge difference.

Caroline Webb

Exactly.  I’m a huge fan of walking.  And I think it’s not always easy to get to the gym.  In fact, actually I’ve given up on gym memberships.  I bought an elliptical trainer years ago.  It was a really bad elliptical trainer, I will say, and it was in a sale.  But it was all I needed.  I just had it close by and so I could jump on that.  And so anytime I was getting a bit stuck on something or I was noticing I was a bit cranky, then I would get on that and just peddle away for sometimes as little as 10 minutes, and then I would notice my head clearing and an insight coming.  And the research is really clear on that being an effect of a small amount of cardiovascular exercise.
But yeah, the other thing that I do a lot is walk.  Going to a meeting, just figuring out what would it take for me to just walk to this meeting or walk to this appointment.  And I kind of have a rule that if it’s less than half an hour… It’s very rare if you take public transportation or you drive that you can get anywhere major within 20 minutes or so.  It’s usually 20 to 30 minutes, at least where I live in New York.
And so, if it’s less than 30 minutes walk, I will walk; I will take the walk.  And I’ve just got into the habit of doing that, and sometimes it’s just 10 minutes and then it’s a no-brainer.  Yeah, so I’m really, really looking out all the time for these tiny little opportunities – taking the stairs rather than the elevator if it’s less than five floors – that sort of thing.  Or less than three floors, depending on how energetic I’m feeling.

Pete Mockaitis

Oh, that’s so good.  Well, Caroline, now could you share with us – maybe we’ve got the energy locked in, but that’s not always the same thing as motivation.  So, what’s your take on ways to get and stay motivated when you’re just not feeling it?

Caroline Webb

Yeah, it happens to us all, doesn’t it?  I have a lot of things that I throw at this, and I’ll share a couple of my favorites.  One thing that we know is we know that purpose, feeling a sense of purpose, feeling that what we’re doing has a point to it, is inherently motivating.  And then you say, “Okay, but the whole point is that what I’m doing seems useless, so I don’t feel motivated to do it.”  So there’s the first step, just to say, “It’s very rare than anything you’re doing is truly, truly, truly pointless.  What is it that actually is going to result?  What good thing is going to result of you doing this thing?”  And you sometimes have to push through a few layers of snark to get to something that actually feels good.
But it really is worth just, again, refocusing your attention on, “Okay, what is the ultimate payoff?”  Maybe it’s not to you; maybe it’s to someone else, but what is the real benefit of getting this done?  And if the payoff is to someone else, then the payoff effectively to you is to make them feel good and to actually do something useful for them.
And it really helps me to really picture it being done at the end of the day.  So if I’m really struggling with something I’ve been procrastinating on, then what you’re really trying to do is get your brain to put more weight on the future benefit that is going to result from you doing the work, and to have that offset the feeling of the immediate cost of getting something done.  Your brain is not very good at thinking about abstract future things.  It’s very good at focusing on the stuff that’s right in front of it.
And so, if something is just a bit difficult to get done – maybe it’s an email you’re putting off writing – I’m sure everybody has one of those – you’re really focused on the fact that you don’t want to write this email.  And it’s much harder to think about the relationship benefit that’s going to flow from you actually getting it done.  So really just picturing, “Okay, how great is it going to feel when I’ve done this?  How great is it going to be for the other person, who’s not going to be waiting anymore on this email?”  That really helps.
And the other thing that helps is actually the other side of the equation, which is not just amplifying your sense of the future benefits of getting it done, but actually reducing the feeling of the initial cost of putting in the effort.  And what do I mean by that?  I mean often there’s something we’re putting off because it just feels too hard or too complicated and we actually don’t know the way in, and we keep on coming back to the thing on the to-do list, because it just seems like so much of a pain.
So, I’m a big fan of asking, “What’s the smallest – very, very smallest first step you could take to get this task on the road?”  So maybe this email you’ve been putting off.  I can’t guess what you’re putting off, but if I think about an email that I’m putting off, I’ve got to decide on whether I’m going to do a particular piece of client work or not, and I keep on not being sure whether this is going to be the right piece of work for me, whether I’m going to be the right person for them.  And so, I keep on not answering.  And I will say I’m not being kind of completely egregious about this – I did tell them that I wouldn’t get back to them for a few weeks.
But the thing that’s getting in the way is that I know that there’s someone who knows a bit more about that client and I haven’t emailed her to ask her.  And that’s the simple first step that I could take, is just to drop her a line and say, “Hey, can we chat?  I just want to talk this through with you and see whether you think this is a good fit, both sides.”  So I did that, and it was great.  She wrote right back and now I’m having that conversation tomorrow, and then I know that I’ll be in a position to write the more difficult email.  And so the small first step, the tiny, tiny first step – sometimes you have to really think, “What is it that’s actually blocking this, and what is the first tiny thing I could do that is so small I can’t argue that I can’t do it?”

Pete Mockaitis

Oh, I love it.  That reminds me of David Allen, Episode 15, in terms of zeroing in on the next action, and when it’s so dead, dirt simple, you feel just silly, like, “Of course I could do that, that’s fine.”

Caroline Webb

Yeah.  And I’m such a big fan of the ridiculously small steps that you obviously can do.

Pete Mockaitis

Excellent.  Well, Caroline, tell me – is there anything else you want to make sure to mention before we shift gears and hear about a few of your favorite things?

Caroline Webb

Well, I don’t think so.  I hope I’m giving a bit of a sense of the kind of work that I do and how practical it is.  I will say that the work that I do really leaves people space to figure out how to apply this stuff in their own lives.  And I’m really pragmatic about that, and I’m always really delighted to hear people’s stories about how they’re using these principles and these ideas in their own lives, because there are so many different ways of applying them.  So, if any of your listeners happen to look at the book or try any of these ideas out, I’d love to hear how they work for you and what exactly you’re doing with them.

Pete Mockaitis

Oh, excellent, thank you.  And what would be the best place to contact you for that?

Caroline Webb

Well, I’ve got a website, which is CarolineWebb.co – that is .co, not .com actually, because it turns out there are millions of Caroline Webbs and I did not get CarolineWebb.com.  But CarolineWebb.co has all sort of resources and contact details and so on.  And I’m also on Facebook – Caroline Webb Author, and on Twitter – @Caroline_Webb_ – every day, sharing nuggets of science-based advice.  And I’m active on both, and respond to everybody on both of those platforms.

Pete Mockaitis

Oh, perfect.  Thank you.  Now could you share with us a favorite quote, something you find inspiring?

Caroline Webb

There is a quote that I used right at the beginning of my book, which is something that actually a lot of people have grabbed on to.  I just love it.  It’s from Annie Dillard in her book The Writing Life, and she says, “The way we spend our days is, of course, the way we spend our lives.”  And it’s just this beautiful sense of actually what we do every day really is the building blocks of our lives.  And if we can get those things right, then actually that is the way that we are living.  And so, it gives us back that sort of sense of actually this is something that’s under my control to some extent – the felling that the small stuff matters.

Pete Mockaitis

Oh, excellent, thank you.  And how about a favorite book?

Caroline Webb

Oh, man, I read about 600-700 books for the research of this book.  And I love them all, so what can I say?  I’ll tell you what I will say about this – I really, really value reading fiction.  So I obviously write non-fiction and I read a lot of non-fiction, but I find that I am a better human being when I’m reading some fiction.  It kind of takes me out of myself.  Talking about meditation and easy ways to kind of get some mindfulness – it kind of brings my focus to one thing and stops the chatter in my mind.  So I just finished reading Mohsin Hamid’s Exit West, which is a very interesting book about refugees.  And it was a beautiful, beautiful creation, so that was the last thing I read.

Pete Mockaitis

Thank you.  And how about a favorite tool?

Caroline Webb

Oh, man, a lot of those too.  Well, I do like tools that really help to lighten the cognitive load on my brain, because we can only ever hold three or four things in mind at any given time, as you know if you try and remember a list of seven things.  So, I really value software like Evernote, which allows you to not try and remember anything, but just to kind of dump it in and go back to it whenever you want, and to really just always outsource your memory, outsource the storage capacity of your brain.  So yeah, Evernote has been a big thing for me in these last few years.

Pete Mockaitis

And how about a favorite habit?

Caroline Webb

Well, I’ve shared a lot of my habits in this conversation.  Yeah, I don’t know what I would add to the habits I’ve described here.  I do have a habit which we haven’t talked about, which is to make sure that I treat seeing friends as important as having a meeting.  So, when you look at all the research on human connection, it turns out that one of the most powerful things you can do to boost your own sense of wellbeing is to pay attention to the quality of your relationships.
And so, I’ve done that for many years, even when I was at McKinsey, living the consultant life.  If I was seeing a friend, I just treated it as a meeting, and of course sometimes you move meetings, but not very often.  And so, I just give it that priority and know that it’s as important for my sense of self and my ability to be at my best as anything else that I’m doing.

Pete Mockaitis

And is there a particular nugget or piece that you share in your trainings or speaking or in your book that has a whole lot of Kindle book highlights or retweets or that comes back to you again and again?

Caroline Webb

It’s really interesting.  People just love different parts of the book, so there is no specific… There are loads of people who’ll say, “This thing that you say about what’s top of mind really shapes our perceptions of what seems to happen” – that gets retweeted a lot.  The Annie Dillard quote that I mentioned gets retweeted a lot.  I think one of the things that people say they like a lot is the summaries at the end of each chapter, which just summarize all of the advice that’s in the chapter.  I will say my brother actually recommends my book based on the fact that people don’t even have to read it in order to be able to use it.  So I think that aspect of my work seems to have resonated with people.

Pete Mockaitis

High praise from the family.

Caroline Webb

Yeah, yeah.

Pete Mockaitis

And do you have a final challenge or call to action that you’d issue to folks seeking to be awesome at their jobs?

Caroline Webb

That’s a good final question.  I think that the challenge, or the opportunity, let’s say, that I will put in front of people is just to notice when you are focused on what you can’t control and to remember that you are going to potentially miss the things that you can control, and that there’s an enormous amount of power in saying, “Okay, I know that this or this is not great right now, but what is there that I can control?”  There might be one of those smallest first steps that you can take that is in your control; there might be something that’s familiar to you or that you know for sure that enables you to take that step.
And it might be that you can control your attitude, even when everything around you is just incredibly annoying.  You can decide to control your attitude and decide what your attitude wants to be.  You can say, “Okay, this is all terrible, but what can I choose to learn from this?”  So I think it is that opportunity to focus on what we can control, rather than things we can’t.  And that makes a huge difference to how every day feels.

Pete Mockaitis

Okay.  Well, Caroline, thank you so much for taking this time and sharing these perspectives.  It’s so, so useful and I can’t wait to do some of them myself right away, from building the cues to ensuring that even if 10 to 20 minutes of slightly raised heart rate doesn’t make me feel like a macho man, it makes a huge impact for my energy.  And so, all this good stuff.

Caroline Webb

Wonderful, wonderful.  Thanks for the conversation, it’s been great.